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  • Software Dev (7)

    • TX Group Inc. is seeking motivated Artificial Intelligence Engineers, Machine Learning Engineers and Data Scientists  to join our team. MTX Group Inc. (MTX) is a technology services company based out of Albany, NY. MTX specializes in the Salesforce platform, Mobile Apps, Web Apps, User Experience and User Interface Design. We are a growing team of passionate individuals and in our fast-paced environment, you will collaborate with a driven team on a daily basis. In collaboration with our team, this position will provide opportunities to develop state-of-the-art AI/ML products in production grade systems and work on bleeding-edge technologies. This is a great opportunity for practitioners to enhance their career in Artificial Intelligence, Machine Learning and Data Science industry.


      Location:

      • USA
      • India


      Responsibilities:

      • Research state-of-the-art algorithms in machine learning, particularly deep learning, to identify viable approaches to significant unsolved challenges for the Maverick AI platform
      • Identify AI/ML solutions for video analytics, image analytics, audio analytics and big data analytics across but not limited to industry verticals like medicine, healthcare, disaster management and finserv
      • Design solution prototypes and POC that connect data sources through the selected algorithms to a concrete use case
      • Implement the algorithms, and test their efficacy and efficiency against real-world data, experimentation to improve accuracy
      • Create robust applications hosted on cloud services ensuring availability and security for the end users. Testing the application for edge cases and creating a good user experience
      • Deploy the solution in a production environment, with strong CI/CD pipeline to continuously update the solutions in place
      • Create custom data sciences solutions for specific project, in collaboration with the relevant MTX team and client
      • Mentor and guide junior data scientists and ensure a continuous learning environment in and across teams


      Qualifications

      • 2 to 8 years of experience in Artificial Intelligence/Machine Learning/Data Science
      • Proficiency with a modern programming language appropriate for machine learning and deep learning: Python is preferred, but skill in other languages such as JavaScript and R may demonstrate the necessary ability
      • Proficiency in the underlying mathematics of deep learning, particularly linear algebra and multivariate calculus
      • Knowledge of data structures, data management, data transformations, model selection, training and tuning of models and accessing the performance of models
      • Good understanding of industry standard platforms for AI/ML: Tensorflow, PyTorch, Keras, Theano, Caffee, etc.
      • Ability to use cloud services like AWS/GCP for model development and deployment
      • Ability to communicate technical topics effectively to both technical and nontechnical audiences
      • Ability to read, understand, and apply technical papers and articles in research journals
      • Ability to work independently and collaborate effectively with a project team in a research environment with a proactive and curious problem-solving approach

      What we offer:

      • Amazing culture
      • Failure is ok because we embrace it
      • Access to the leadership team
      • The chance to work in a fast-paced environment with experienced industry leaders
      • A learning environment where you can dive deep into the latest technologies and make an impact
      • Modern offices across all regions that promotes family concept
      • Fully-stocked kitchen with organic snacks, beverages, and coffee drinks
      • Monthly All Hands meeting - ask me anything style discussions with our Leadership Team
      • Team outings to sports games, game nights and more lead by our FUN ministers across all regional offices
    • Close (Americas or European )
      2 weeks ago

      About Us

      At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a profitable, 100% globally distributed team of ~33 high-performing, happy people that are dedicated to building a product our customers love.

      Our backend tech stack currently consists of Python Flask/Gunicorn web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing. Our data stores include MongoDB, Postgres, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like RDS and ElasticCache and non-managed services running on EC2 instances. All of our compute runs through CI/CD pipelines that build Docker images, run automated tests and deploy to our Kubernetes clusters. Our backend primarily serves a well-documented public API that our front-end JavaScript app consumes.

      We ❤️open source – using dozens of open source projects with contributions to many of them, and released some of our own like ciso8601, LimitLion, SocketShark, TaskTiger, and more at https://github.com/closeio


      About You

      We're looking for an experienced full-time Software Engineer to join our engineering team. Someone who has a solid understanding of web technologies and wants to help design, implement, launch, and scale major systems and user-facing features.

      You should have senior level experience (~5 years) building modern back-end systems, with at least 3 years of that experience using Python.

      You also have around five years experience using MongoDB, PostgreSQL, Elasticsearch, or similar data stores. You have significant experience designing, scaling, debugging, and optimizing systems to make them fast and reliable. You have experience participating in code reviews and providing overall code quality suggestions to help maintain the structure and quality of the codebase.

      You’re comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively and collaborate in a fully distributed team.

      You are located in an American or European time zone.


      Bonus point if you have...

      • Contributed open source code related to our tech stack
      • Led small project teams building and launching features
      • Built B2B SaaS products
      • Experience with sales or sales tools


      Come help us with projects like...

      • Conceiving, designing, building, and launching new user-facing features
      • Improving the performance and scalability our API. Help expand our GraphQL implementation.
      • Improving how we sync millions of sales emails each month
      • Working with Twilio's API, WebSockets, and WebRTC to improve our calling features
      • Building user-facing analytics features that provide actionable insights based on sales activity data
      • Improving our Elasticsearch-backed powerful search features
      • Improving our internal messaging infrastructure using streaming technologies like Kafka and Redis 
      • Building new and enhancing existing integrations with other SaaS platforms like Google’s G Suite, Zapier, and Web Conferencing providers


      Why work with us?

      • 100% Remote (we believe in trust and autonomy)
      • 2 x Annual Team Retreats ✈️ (Lisbon Retreat Video)
      • Competitive salary
      • Medical, Dental with HSA option - 99% premiums paid (US residents)
      • 5 Weeks PTO + 6 Government Holidays + Dec 24 - Jan 1 Company Holiday
      • Parental Leave (10 wks primary caregiver / 4 wks secondary caregiver)
      • 401k matching at 4% (US residents)
      • Our story and team🚀
      • Glassdoor Reviews 

      At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).

      We come from 12 countries and 14 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

      This team is growing in more ways than one - we’ve recently launched 8 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

      Interested in Close but don't think this role is the best fit for you? View our other positions.

    • heorem is a team of experts who set sound principles and best practices into action. Our team solves complex problems and builds amazing things for some of the largest global household names. We work with team members around the world and have offices in LA and New York. This is a remote first role.

      This role will require some travel to client sites as necessary. You must be authorized to work in the United States.

      As Software Solutions Architect, you are a polyglot engineer with a hunger for learning new languages and tools. You see yourself as a maker and you are interested in all steps of the process, from understanding the challenge, to designing, developing and deploying.

      As a consulting Software Solutions Architect, you are always happy to be learning, choosing the right tool for the job but also becoming the foremost domain expert about our client’s business. You should always be able to answer the question: What have I learned this week?

      Responsibilities and Duties

      In this role, you will participate in the full life cycle of application development for our clients with duties including but not limited to:

      • Assist the sales team with uncovering and understanding technical requirements and producing estimates and risk assessments for new projects.
      • Become the domain expert for our clients’ business and gain a deep knowledge of their infrastructure and internal systems.
      • Assess and research technologies to determine their fitness for a particular purpose.
      • Educate and train clients and stakeholders about the benefits of our approach and process to software and solutions development.
      • Collaborate with the engineering team on project delivery by contributing code and reviewing pull requests.
      • Collaborate with the team to create a successful project hand-off plan

      Qualifications and Skills

      • 10+ years of experience in software engineering.
      • Over 5+ years of experience directly consulting with clients.
      • Eager to learn new languages and technologies.
      • Proficient and experienced with at least 3 programming languages; JavaScript, Ruby, Elixir, Go, C# and Python are all a plus.
      • Strong experience designing and delivering features on both server and client sides of the development stack.
      • Experience with AWS, GCP, or Azure.
      • Experience working with Chef, Ansible, and other provisioning technologies is a plus.
      • BS of Computer Science or similar academic background is a plus.
      • Excellent skills in spoken and written English language.
      • Possess a strong and reliable internet connection.

      Benefits at Theorem

      While we have offices in LA and New York, we work remotely with team members around the world

      • Remote First - Work from your remote location when you are not called to travel to client site
      • Team retreats - We get together at an inspiring location to meet, work and play
      • Healthy body, healthy mind - happy team - We offer vacation and support healthy lifestyles through our physical fitness and continuing education benefits program.
    • Pulumi (US East Coast)
      2 weeks ago

      We are looking for a passionate Senior Customer Engineer to bring Pulumi’s cloud programming model to the world. You will be a part of realizing a vision where every developer can program the cloud.

      In this customer-facing engineering role, you will be the center of successful implementations of Pulumi with our newest users. It will be your job to take the shared vision of a customer deal and deliver on it: from assessing our customer environment, building a customized deployment plan, and working internally and externally to ensure our customers are happily using all of the Pulumi power they purchased.

      Expect to be challenged, learn, teach, and collaborate with a world class team of great people.

      Pulumi is headquartered in Seattle, WA. This role is home office, preferably based on the East Coast to best serve our customers there. If you prefer a co-working space, that can be arranged. We are committed to our remote workforce and building a cohesive team.

      In This Job You Will:

      Work with customers across their entire lifecycle - from pre-sales (demos, answering inbound questions, reaching out to new users) to post-sales (on-boarding, technical reviews, answering support tickets.)

      Create technical materials for customers - examples, guides, demo scripts, product briefs, etc.

      Onboard enterprise customers, optimizing Pulumi for their environment.

      Close the loop between customers, product, and engineering teams, championing the product to the customer, and bringing their requirements to the roadmap.

      Listen and respond; build and advise on the best technical choices for our customers.

      Be challenged, solve new problems, teach about our technologies, and figuring out new, better ways to delight our customers.


      To Be Successful In This Role, You Have:

      Pre- or Post- Sales experience using devops products with enterprise customers.

      Comfort coding in TypeScript, JavaScript, Python, or Go. Hands-on development work for customer implementations is required.

      A commitment to user experience, customer optimization and successful implementation of new products.

      Deep familiarity with core web technologies, Open Source technologies, and public cloud platforms.

      Exceptional customer management, presentation and communication skills.

      BS degree in Computer Science, or equivalent practical experience.

      About Pulumi:

      Pulumi is reimagining how developers and DevOps teams create and manage cloud software, through a unique combination of developer tools and system innovation. The company leads with an open source platform that embraces real programming languages, tools, and techniques, and offers an innovative SaaS product that helps team collaborate.

      Pulumi was founded in 2017 by developer and cloud experts from many corners of our industry to deliver innovative approaches to cloud software development. Since emerging from stealth in mid-2018, we are accelerating our platform momentum and product adoption. The team is built on a culture of openness, diversity, respect, and thinking big.

    • Howdy 👋We’re the folks at Jilt, an email marketing platform built for eCommerce. We help thousands of stores grow sales with emails that delight their customers. Our team is 100% remote, with 21 people distributed all over the world. 

      We’re looking for a driven, detail-oriented senior engineer to join our team and build fast, scalable backend systems in Rails.

      You should be...

      • Deeply experienced with Ruby & Rails
      • Experienced with JavaScript, especially with front-end frameworks like React 
      • Adept at translating user stories into detailed engineering implementation tasks
      • Detail-oriented & curious, with a drive to understand and solve technical challenges
      • A self-starter, comfortable working independently and taking a high level of responsibility
      • Dedicated to constant learning and sharing your knowledge

      Bonus points if you also have…

      • Elasticsearch experience
      • Experience with eCommerce platforms like Shopify or WooCommerce, especially integrating with their APIs

      You’ll be responsible for…

      • Building features, tweaks, bug fixes, and refactors based on specs in Clubhouse stories (derived from both customer feedback and our product/support teams)
      • Adhering to internal code standards and best practices while suggesting new ones for team consideration
      • Carefully user-testing your own work and implementing feedback from code review
      • Providing detailed code reviews to your teammates
      • Updating our internal wiki & documentation
      • Assisting our support team with troubleshooting challenging issues

      Why you’ll love working with us…

      • Kind, wonderful teammates that enjoy their work as much as you do
      • Competitive salary
      • Annual company retreats (read about our last adventure in Lake Tahoe!)
      • Fantastic benefits: 27 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!
      • Transparent culture (check out our team wiki)

      Curious to hear more? Learn more about the position and apply here. Applications accepted through May 28th. We can’t wait to meet you!

      We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.

    • Jilt (Worldwide)
      Today

      Howdy 👋We’re the folks at Jilt, an email marketing platform built for eCommerce. We help thousands of stores grow sales with emails that delight their customers. Our team is 100% remote, with 21 people distributed all over the world. 

      We’re looking for a smart, detail-oriented front-end engineer to join our team and help build fast, intuitive interfaces in React.

      You should be...

      • Deeply experienced with React, JavaScript, and CSS
      • Adept at translating user stories into detailed engineering implementation tasks
      • Detail-oriented & curious, with a drive to understand and solve technical challenges
      • A self-starter, comfortable working independently and taking a high level of responsibility
      • Dedicated to constant learning and sharing your knowledge

      Bonus points if you also have…

      • Experience using React alongside Ruby on Rails, or other MVC frameworks
      • Angular/Vue experience

      You’ll be responsible for…

      • Building features, tweaks, bug fixes, and refactors based on specs in Clubhouse stories (derived from both customer feedback and our product/support teams)
      • Adhering to internal code standards and best practices while suggesting new ones for team consideration
      • Carefully user-testing your own work and implementing feedback from code review
      • Providing detailed code reviews to your teammates
      • Updating our internal wiki & documentation
      • Assisting our support team with troubleshooting challenging issues

      Why you’ll love working with us…

      • Kind, wonderful teammates that enjoy their work as much as you do
      • Competitive salary
      • Annual company retreats (read about last year's adventure in Lake Tahoe!)
      • Fantastic benefits: 27 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!
      • Transparent culture (check out our team wiki)

      Curious to hear more? Learn more about the position and apply here. Applications accepted through June 7th. We can’t wait to meet you!

      We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.

    • 1 month ago

      Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” ten years in a row and one of Fortune’s “100 Best Companies to Work For” nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.


      *LI-YWe are seeking a Quality Architect for the Platform Services cloud.

      In this role, you'll work with engineering managers, scrum masters, and dev leads across 20 Agile teams to assess test coverage, quality process maturity, and historical bug and case rates. You'll identify areas that are high risk either because of the nature of the code, the test coverage, or the work being done in a given release. You'll then engage directly with the teams at highest risk, helping them improve their test strategies and tooling, and making recommendations for product code changes to improve quality and testability. You'll monitor the quality of our major and patch releases, you'll represent the cloud in weekly executive review meetings, and you'll work closely with quality leads in other clouds to innovate and share best practices and standards.

      To succeed in this role you must be comfortable learning new feature areas and efficiently reviewing large bodies of unfamiliar code, primarily in Java but also including SQL and Javascript. You must be experienced with code analysis and test analysis tools (such as Clover), skilled with a broad range of testing tools from Mockito to Selenium, and well versed in modern testing techniques. You must be well organized, good at prioritization, a clear communicator in written and spoken English, and a creative problem solver. And most importantly, you must be diplomatic, persuasive, and very patient.


      Minimum 10 years of industry experience. Bachelor's degree or higher. Open to any Salesforce engineering office in North America.

  • Customer Support (2)

    • You probably haven’t run into a company like Olark before.

       

      We are 32 people distributed around the globe working together to fundamentally change the way people communicate with businesses. We care deeply about customer service which is reflected in our All Hands Support model. Our passion and dedication for our over 10,000 customers is a direct result of our people centric org model. We’ve been around for 10 years (!), are bootstrapped, and have an award-winning customer support team.

       

      Do you love providing great customer support and have meticulous attention to detail? Do you enjoy working through bugs, solving problems, and creating sustainable solutions? If so, keep reading, because we are looking for a new member to join our incredible customer support team.

       

      You will play a pivotal role in helping define our customer support culture by contributing to our positive organization and fulfilling our company goals to provide the best possible experience to our customers. We do this by building user-facing web applications and infrastructure to help thousands of people build stronger connections with their customers via real-time web chat.

       

      This is a fully remote position. You must be based in the Eastern time zone within the United States or Canada. This is to ensure we have adequate range of support at all times of the day.

       

      Your primary responsibilities will be:

      Frontline support: interacting with existing and potential customers, primarily via Olark chat and email, and occasionally over the phone, Zoom, or social media.

      Technical support and solutions: working with our customers and other Olarkers to identify (and build!) technical solutions. 

      What we expect of you:

      2+ years of public facing customer support experience. 

      Some technical experience and interest: you enjoy finding and building out technical solutions to customer concerns; you like to hack on projects in your spare time, you enjoy debugging, and you have an action-oriented approach to solving problems. You have a basic understanding of Javascript, HTML and CSS. You also have some experience with APIs. 

      Experience working with CRM and helpdesk software such as Salesforce, Helpscout and Zendesk. 

      Excellent written and spoken English-language proficiency; proficiency in other languages is icing on the cake!

      You must LOVE chatting with people and solving problems. 

      You have incredible skills at communicating technical issues to both engineers and to new users of all skill levels. 

      Experience with, or willingness to try, working remotely.

      Interest in building your career within CS: working on projects that directly impact the culture and effectiveness of the CS team.

       

      You can expect a lot from us:

       

      First off, make sure to read about our team culture at olark.com/jobs, and our values at olark.com/values. Beyond what you see there, as a member of our support team you can expect:

       

      A great remote culture and team: Even though we’re geographically dispersed, our team makes the effort to connect to one another and we provide in person opportunities to further enhance that bond. We genuinely like each other.  

      A life outside of work: Olarkers generally work 40 hour weeks. Work is a marathon, not a sprint. We are building a company for the long haul.

      We value your time to do focused work: We have one weekly required customer support meeting and a team wide sync. We appreciate and take advantage of the time we have to get in sync, but we also deeply value and respect our time to think and do focused work.

       

      Olark is committed to diversity in its workforce. Olark is an equal employment opportunity employer and considers qualified applicants without regard to gender, sexual orientation, gender identity, race, veteran or disability status.

      About Olark

      Olark Live Chat connects you to the right customer, in the right place, at the right time.

    • Howdy 👋We’re the folks at SkyVerge, and we build WordPress plugins that help over 100k+ eCommerce businesses grow and manage their WooCommerce stores. Our team is 100% remote, with 21 people distributed all over the world.

      We’re looking for a friendly, talented Customer Support Specialist to join our team and help support our entire suite of products: a portfolio of WordPress plugins for WooCommerce and Jilt, an email marketing platform built for eCommerce.

      You’ll be the first point of contact for hundreds of thousands of eCommerce stores, helping them with problems, and answering questions. As part of a small team, you'll likely get your hands dirty with a little bit of everything. 

      You should be...

      • Excited to be on the customer’s team -- you’ll need to understand and empathize with their problems before you start fixing things
      • A self-starter, capable of working independently 
      • Dedicated to constant experimentation & learning
      • Familiar with HTML, CSS and JavaScript

      Bonus points if you also have…

      • Experience with WordPress
      • Experience with WooCommerce (or other eCommerce platforms)
      • Experience supporting SaaS products
      • Experience with PHP / Ruby (or other programming languages)
      • Native-level fluency in a language other than English (We love being able to support customers in their native language!)

      You’ll be responsible for…

      • Assisting customers by troubleshooting technical problems and escalating to the engineering team as needed
      • Answering pre-sales questions and other feedback from customers
      • Documenting and optimizing our support process to improve customer satisfaction
      • Writing technical documentation and other content so customers can help themselves
      • Helping our engineering & product teams to identify areas where we can improve the customer experience
      • Monitoring social media and forums where customers may have questions or issues with our products and get them the help they need

      Why you’ll love working with us…

      • Kind, wonderful teammates that enjoy their work as much as you do
      • Competitive salary
      • Annual company retreats (read about our last adventure in Lake Tahoe!)
      • Fantastic benefits: 27 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!
      • Transparent culture (check out our team wiki)

      Curious to learn more? Read our full position overview and apply here. We're excited to meet you!


      We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.

  • Design (2)

    • 1 month ago
      About Us

      As the world’s experts in JavaScript, it is npm’s mission to provide tools that reduce friction for JavaScript developers.  npm is the package manager for JavaScript(and TypeScript, and WASM, and many other JS-adjacent technologies), the most important and fastest growing programming language ecosystem on earth.Over 11 million developers use npm every day, at every company with a website.  npm, Inc. is the company behind this revolution, developing products to bring value to enterprises in every vertical. It is not an exaggeration to say that npm has shaped how software development is done.
      We believe that the best way to succeed is by taking care of ourselves, our families, our users, and one another. We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups — women, people with disabilities, people of color, formerly incarcerated people, people who are lesbian, gay, bisexual, transgender, and/or gender nonconforming, first and second generation immigrants, and people from low-income families.

      About this role

      We’re looking for a Principal UX Designer to join our growing product and UX team, to help define the future of JavaScript development for our massive, global customer base.  We will give you freedom and autonomy to do your best work, with the support and camaraderie you need to enjoy your job. We’re looking for someone who can be a senior individual contributor and an organizational leader today. As we grow, this role will become either a senior mentor or a direct manager of our future UX team.
      As a Principal User Experience Designer, you'll be involved in the full life-cycle of design. You will be a leader on a team of product and UX professionals focused on enabling JavaScript developers - and the companies that employ them - to reduce friction and build amazing things. You will play a principal role in defining the future of our suite of solutions. You will also be part of one or more agile teams as a UX Design lead, working on a daily cadence with product management and engineering to bring our solutions to life.

      Key Responsibilities

      * Design and lead user research activities - interviews, concept testing, participatory design and usability studies
      * Work with product management to understand business problems and design effective solutions in npm products
      * Support product managers in making clear decisions that promote well-defined, timely, usable releases.
      * Develop prototypes, user workflows, storyboards, wireframes, hi-fidelity mock-ups, design specifications, and detailed design assets.
      * Define, develop and review all user interface as well as usability requirements.
      * Communicate and collaborate with senior stakeholders from across the company, maintaining a trusted relationship with Engineering, UX, Marketing, Sales, Support and executive management.
      * Work directly as part of a cross-functional scrum team to communicate and build elegant user interfaces into npm solutions
      * Evolve company design language and standards.
      * Mentor and help build out a UX team.

      Qualifications

      * 8 or more years of relevant work experience as Sr. UX Designer, Architect and/or Manager
      * Direct experience working with agile teams building, improving and launching great software products
      * Understanding of design systems, as well as experience leveragingand contributing to design systems
      * Proficiency with industry-standard design and prototyping tools(e.g. Axure, Invision, Sketch, etc.)
      * Experience building prototypes to communicate design concepts to users and project partners
      * Excellent communication skills, both written and verbal
      * Unafraid of ambiguity and willing to learn new skills
      * Experience in a fast-paced, iterative development environment using methodologies such as scrum

      You'll love this job if...

      * You enjoy working with directly with agile engineering teams employing modern software development and release practices
      * You love listening to customers to understand their problems and discover what they need to solve them
      * You have worked in companies that build user-focused Enterprise SaaS solutions
      * You have plenty of enthusiasm about JavaScript, open source, security tools and the developer toolchain.
      * You enjoy working directly with product managers and engineers to create terrific user experiences.
      * You get excited by collaborating with a dedicated and professional team to deliver amazing results.
      * You are inspired by thinking on your feet, making both plans and trade-offs.
      * You enjoy solving analytical problems and tracing out edge cases.

      * You have a great sense of humor and drive to have fun! 
    • Rebrandly (EU)
      2 weeks ago

      We’re looking for an experienced graphic designer to join our team. You’ll work alongside the marketing, sales and technology departments to create digital materials for advertisements, presentations, brochures, marketing and email campaigns, web pages and more. The ideal designer brings a proactive approach and isn’t afraid to experiment.


      You’ll be responsible for showcasing our vibrant product and company to a global user base and helping to communicate our brand values. We’re looking for someone creative,  precise and motivated, who’s accustomed to working at a fast pace. 


      Responsibilities

      Create new designs, working with existing components and even recreate assets when required

      Producing high volumes of digital assets, striving for consistency across platforms

      Work with the marketing and sales departments to plan upcoming requirements for brochures, decks, and presentations

      Monitor usage data, health indicators, renewal dates and growth opportunities 

      Candidate must be based in Europe

      Requirements

      2+ years of graphic design experience

      Bachelor’s degree in graphic design or a related field 

      Advanced knowledge of the Adobe Suite

      Solid understanding of typography, layout and color theory

      Experience working alongside web producers and developers

      Updated, strong portfolio of design work

      Fast learner with strong attention to detail

      Fluent English

      Nice to Have

      Experience with HTML, CSS, and/or  JavaScript

      Familiarity with UX research and design principles 

      Remote team experience

      Startup experience

      SaaS experience


  • Marketing / Sales (1)

    • Work With Us

      Want to make the web a better place for more than a billion people each month? We’re hiring.
      Open positions

      This slideshow requires JavaScript.

      HOW WE WORK

      Choose your own adventure · Everyone works from the location they choose. We’re spread out all over the world in more than 60 countries. We track about 70 percent of our projects on P2-themed WordPress.com blogs, 25 percent in private chat rooms, and the rest on Slack. Because of the geographic variance, we’re active 24/7. We care about the work you produce, not just the hours you put in.

      Coming on board · When you make it past the interview stage we’ll do a project together on contract, typically lasting between two to six weeks depending on how much time you can spend, to see how we work together (learn more about our global hiring guidelines). When you join full-time, you’ll do customer support for WordPress.com for your first two weeks and spend a week in support annually, for evermore, regardless of your position. We believe an early and ongoing connection with the people who use our products is irreplaceable.

      Meeting up · We get the whole company together once a year for seven days so that Automatticians can create bonds that influence them all year long. So far we’ve done Grand Meetups in San Francisco, California; La Paz, Mexico; Oracle, Arizona; Breckenridge, Colorado; Mont-Sainte-Anne, Québec; Seaside, Florida; Budapest, Hungary; San Diego, California; Santa Cruz, California; Park City, Utah; and Whistler, Canada.

      In addition to our all-company Grand Meetup, teams meet for five to seven days to brainstorm team-level strategy and bond in locales ranging from Boulder to Buenos Aires, Las Vegas to Lisbon, Montréal to Mexico City, and Vienna to Vietnam. If you join our merry band, expect to travel three to four weeks per year.

      Diversity and Inclusion · In 2014 we started to work, as a company, on facilitating spaces for discussions about diversity at Automattic. And at the 2016 Grand Meetup with all of our employees across 50 countries, we decided to share with the rest of the world what we are doing about diversity and inclusion.

      What do we look for? · Automatticians are curious, driven, compassionate, tenacious, autonomous, friendly, independent, collaborative, communicative, supportive, self-motivated, and amazing with .gifs. We want to work with people interested in making the web and the world a better place. Think you’ve got what it takes? Apply today.

      Getting to know us · Would you like to know a bit more about what it’s like to be part of Automattic? Check out this Business Insider interview with Matt on how our company runs without offices or email. Meet a few colleagues (aka Automatticians) and hear about their experiences in their own words. Eric did a Q&A on what it’s like to work at Automattic. Still on the fence? Karen says you should really just apply.

      Our Development Process

      Data-informed, user-driven · For every feature we launch, we gather metrics about its usage, interaction, and growth in addition to listening to the masses of feedback we get on our blog and through support channels. This helps us inform decisions about new features and enhancements. It’s not uncommon to launch a feature and then iterate immediately.

      We have a one-button deploy system for WordPress.com, and we push code to the site 60–80 times a day. WordPress.com is synced with the WordPress.org trunk pretty much every weekday. We’re strong believers in Open Source, and we try to open source everything we can.

      Is Automattic growing? Yes.

      Total WordPress.com, Akismet, Crowdsignal, and Jetpack users.

      Benefits

      • Open vacation policy (no set number of days per year). We encourage all employees to take the time they need for vacation, to pursue their own interests, to stay healthy, and to spend time with friends and family.
      • Home office setup and coworking allowances. Working from a coffee shop? You can use your coworking allowance for the requisite latte!
      • We happily provide or reimburse hardware and software you’ll need, as well as books or conferences that promote continued learning.
      • Company-sponsored life insurance.
      • Open parental leave (includes maternity, paternity, and adoption). If you’ve been with Automattic for 12 months, your leave is fully paid.
      • WordPress-branded laptop at your four-year anniversary. A spiffy set of wireless headphones at your seven-year anniversary.
      • Paid two to three-month sabbatical encouraged every five years.
      • We cover all costs of company travel, so dust off that passport! Your team will get together one to three times per year in locations around the globe.
      • Other benefits are country-specific, and include health, vision, and dental insurance; matching retirement/pension contributions; childcare vouchers; income protection; travel insurance; and discount offers.

      Open Positions

      Engineering

      Engineers at Automattic are responsible for the engines of Automattic: a variety of codebases and processes devoted to making the web a better place. With their varied backgrounds, our engineers collaborate with the other roles at Automattic to define, implement, and improve the experience those engines provide and enable.

  • All others (1)

    • Elastic (US timezone)
      1 month ago
      At Elastic, we have a simple goal: to solve the world's data problems with products that delight and inspire. As the company behind the popular open source projects — Elasticsearch, Kibana, Logstash, and Beats — we help people around the world do great things with their data. From stock quotes to real time Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. The Elastic family unites employees across 30+ countries into one coherent team, while the broader community spans across over 100 countries.
      With solutions like Site Search, App Search and Enterprise Search, the Swiftype team at Elastic focuses on bringing the power of the Elastic Stack and open source projects to businesses and teams of all sizes, focusing on powerful search features in a packaged, turn-key experience that can be brought to market rapidly.
      We are looking for a (Senior) Product Manager to focus on the Swiftype suite of Search Solutions within Elastic. We are open to 2 different levels here: 1) A Software Engineer (preferably front-end) who is interested in shifting or has recently shifted to Product Management. 2) A tenured Product Manager ready to advance to the senior level. Please note that this position needs to currently be based in USA time zones.
      The Swiftype product suite is focused primarily on search use cases — from consumer-facing Site Search (e.g. the search bar the helps you find products on an ecommerce website) to internal employee-facing Enterprise search (e.g. search over internal company data that helps you find what you need to get your job done.) In this role, you will be responsible for gathering meaningful market data trends, customer feedback, and application usage data points.
      If you are passionate about search, and have an eye for taking complex technical problems and crafting elegant product experiences that mask away complexity, then this job is for you!

      What You Will Be Doing:

      You will work together with the Swiftype Product Management team, engineering, and other internal stakeholders to position and grow the Swiftype suite of products.
      You will capture market data, customer feedback, customer usage data, and other key information to develop product insights and help drive the product roadmap.
      In addition, you will:
      * Develop detailed use-cases and product requirements, working closely with the engineering team through the design, development, and product deployment process
      * Independently measure product KPIs, which will drive process improvements and future product features
      * Understand and remedy customer needs by interacting directly with customers, reading and understanding support tickets, and listening for valuable feedback
      * Support product marketing to craft customer focused messaging and content

      What You Bring Along:

      You have 1-3+ years in product management and have a deep understanding of SaaS and IaaS domains. In fact, your experience is with developer-focused SaaS products (mandatory).
      In addition, you have:
      * Bachelor’s degree in a technical field (e.g. CS, CSE, EE) or relevant work experience in software development (mandatory)
      * A deep understanding of HTML, CSS, and JavaScript--how they work and what's possible (mandatory)
      * Ability to understand customer needs, build customer value and highlight competitive differentiation through packaging and pricing
      * Experience crafting high quality sales and customer-facing content including presentations and web copy as well as guiding the product marketing team to create content
      * Excellent spoken and written communication skills
      * Experience working with user tracking and web marketing tools (Mixpanel, VWO, Intercom, GA, Heatmaps)
      * Experience with search, logging, and analytics products in the big data ecosystem (Elasticsearch, Solr, Hadoop, MongoDB, Spark etc)
      * Experience working in a distributed organization

      Additional Information:

      * Competitive pay based on the work you do here and not your previous salary
      * Equity
      * Global minimum of 16 weeks of paid parental leave (moms & dads)
      * Generous vacation time and one week of volunteer time off
      * An environment in which you can balance great work with a great life

      * Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do.