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  • Software Dev (14)

    • 1 month ago

      On being a Security Engineer at balena

      We maintain a service infrastructure for IoT devices and provide our own device operating system. You will design, develop and deploy security controls and concepts strechting from cloud based applications to systems that run on embedded devices.

      People who are successful engineers are well-rounded generalists and great communicators. They are eager to take responsibility for a project, and are able to make good decisions about the project because they have the context of what's important.

      We don't require engineers to be already familiar with the technologies we use. We are happy to invest in people that showcase a strong understanding of the challenges of building secure distributed systems.

      Responsibilities

      • Actively invest back in our own technology, libraries, and frameworks
      • Be highly motivated to produce great code
      • Understand security best practices and strive to apply them in your work
      • Assist in new security control initiatives
      • Assist with the development and documentation of security architectures and roadmaps
      • Evaluate and address security reports and security problems
      • Design, architect, and own the execution of your projects
      • Ensure the architecture of our distributed system remains cohesive
      • Collaborate, brainstorm, and coordinate work with other balenistas
      • Understand the high-level goals, and thus know how to prioritize your work
      • Work efficiently with a certain amount of ambiguity in the tasks you're executing

      About balena

      Balena provides a software platform that helps developers build, deploy and manage code on connected devices. We brought Docker to embedded GNU/Linux devices in 2013 and have been building our IoT toolkit ever since. We also maintain a variety of successful open source projects including EtcheropenBalenabalenaOS and balenaEngine and made contributions to high-exposure projects such as DockerElectron, and AppImage.

      Our technology is open, standards-based, and proven in production across a wide range of scenarios from drones, 3D printers, point-of-sale devices, tidal turbines, skyscrapers and more. Our investors include DFJ, Aspect Ventures, GE, and Ericsson.

      Balena is a highly distributed, remote-friendly company with a pretty much flat hierarchy. Our organization is adaptive, getting feedback signals from our users and systems. Right now we organize ourselves by projects, which allow us to build complex features and solve big problems, while staying mutable. As a distributed group, we rely on clear communication and the rule of "assume positive intent" to help us work together across time zones, cultures and first languages. Our base of operations is nominally London, though really we are living all over the world: from Barcelona to Bulgaria, Argentina to Vietnam, and many more.

      REQUIREMENTS

      Need to have:

      • Desire to make yourself and others more effective. You'd be bothered by an inefficient process
      • Good understanding of software engineering practices and how to apply them
      • Excellent written communication skills, and fluency in English
      • Self-discipline to take on a project and push it to completion without too much management. You also know when to ask for help
      • Highly organized, able to handle many threads at once, and keep things moving
      • Ability to identify security issues and risks, and develop mitigation plans
      • Strong knowledge of current security threats, trends, and mitigations
      • Knowledge of network and web related protocols (e.g. TCP/IP, HTTP/S, SSH, OAuth2, SAML)

      Nice to have:

      • A sample of your work (URL or attached sample)
      • Contributions to OSS projects (please include a URL)
      • Having worked remotely before
      • Experience with balena as a user
      • Experience with embedded GNU/Linux, anything ranging from personal projects with a Raspberry Pi to commercial or industrial scenarios with custom devices
      • Experience and detailed technical knowledge of security engineering, system and network security, authentication and security protocols, cryptography, and application security

      Make sure to let us know if any of these items apply to you!

      BENEFITS

      • Work with an extremely talented, diverse team
      • Equipment of your choice
      • Remote-friendly
      • Flexible working hours
      • Generous vacation policy
      • Annual company gathering in an international location
      • We send you hardware for side projects!
    • Sourcegraph
      2 weeks ago

      About us

      At Sourcegraph, we are building a better, smarter foundation for software development. The innovations of the future will all rely on code and by empowering software developers today, we can bring the future sooner. You can learn more about our mission by reading our our master plan.

      Our product (code search, code intelligence, browser extensions, etc.) is open source, and is already deployed to paying customers with small and large engineering organizations across the world. Visit our homepage to learn why companies use Sourcegraph.

      You can see all the progress that we have made by visiting our blog, and all the exciting things that we are working on by checking out our product roadmap.

      Benefits

      In addition to competitive pay and equity, we provide many benefits to keep you happy, healthy, and productive.

      About the role

      You will:

      • Help build Sourcegraph, a multi-tier application (web, CLI, browser extensions, API, data stores, services) written primarily in TypeScript (frontend) and Go (backend).
      • Have the freedom to creatively tackle various CS challenges while building products and infrastructure that are fundamental to the growth and success of the business.
      • Have the opportunity to interact directly with our customers to help them deploy/configure our software, and solve issues that they encounter.
      • Plan your own work each month based on company goals and customer feedback.
      • Publish blog posts and give conference talks about your work at Sourcegraph.

      As a senior member of the team, you will:

      • Help set the technical direction of various projects.
      • Mentor and teach other team members.

      Take a look at our public near-term product roadmap for examples of projects you could work on at Sourcegraph.

      Ideal candidates have

      • A track record of delivering high-quality products with attention to scalability and UX.
      • Strong web/JavaScript/TypeScript/Go fundamentals.
      • Experience working with APIs and distributed systems.
      • Passion for the craft of software development and good engineering practices.

      Interview process

      1. You apply here.
      2. We set up a 30 minute call to chat with you about Sourcegraph to find out what you are looking for in your next role.
      3. We give you a take home coding assignment which won't take you more than 2 hours to finish.
      4. We schedule a few more hours of technical and non-technical interviews. We're happy to fly you out to our San Francisco office, or conduct the remaining interviews over video chat, whatever works best for you.
      5. We check your references.
      6. We make you a job offer.

      We also expect you to be interviewing us too, so ask us any questions you have along the way.

      If you aren't ready to start interviewing, but are interested to stop by our San Francisco office to meet the team, let us know!

      Sourcegraph is an equal opportunity workplace; we embrace diversity and welcome people from all backgrounds and communities.


    • Overleaf (Core hours 2pm-5pm UK time)
      2 weeks ago

      Core hours 2pm-5pm UK time. Applicants in North America and the EU (including UK) are preferred.


      What We Do

      Overleaf is a startup and social enterprise that builds modern collaborative authoring tools for scientists — like Google Docs for Science. We have over four million registered users from around the world. Our primary product is an online, real-time collaborative editor for papers, theses, technical reports and other documents written in the LaTeX markup language.

      Who We Are

      Overleaf was founded by two mathematicians who were inspired by their own experiences in academia to create a better solution for scientific collaboration and communication. Now we are a team of about forty with fifteen developers, based mainly in and around the UK and in the US. We were recognised as one of the UK's top 100 fastest growing businesses in 2018.

      About a third of our development team joined us through our acquisition of ShareLaTeX, another major online LaTeX editor, in 2017, and we've now integrated the two teams.

      Our Tech

      Overleaf is based on open source software, and most of our product code is itself open source. You can find it on GitHub: https://github.com/sharelatex/sharelatex (note: most activity is in the repos linked from there).

      We run a mainly Node.js back end using MongoDB, PostgreSQL and Redis. We use a microservices architecture, with about a dozen services. Most of our code is written in CoffeeScript, but we are in the process of decaffeinating to use ES6. On the front end, we mainly use Angular v1 and are incrementally migrating to React.

      We're hosted mainly on Linode and managed with Chef but will be moving imminently to Google Kubernetes Engine. We use Docker to manage our development environments. We support continuous delivery and typically deploy at least a few times a day (less on Fridays).

      How We Work

      Overleaf is remote-first — all founders and staff work remotely. We also have an office by King's Cross station for those in the London area, and we get the whole team together in London several times a year for face-to-face time.

      We encourage flexible working. Our core hours are 2pm–5pm UK time, during which our development teams have 10–15 minute daily standup calls. We have few standing meetings for developers, but we do many smaller video or voice calls for pairing or within teams.

      We always collect user feedback to inform our work. We have UX professionals on our team, and we run many surveys and user interviews.

      We organize our work with Kanban. We use GitHub pull requests for each feature with code review to share knowledge and best practices (and catch bugs). We test thoroughly with automated unit and acceptance tests, supported by continuous integration (CI). We're also fans of linting to minimise bike-shedding (and to catch bugs).

      About This Role

      We plan to add two developers to our team, one with a back end focus and one with a more full stack focus. Experience with some of Node.js, Kubernetes, MongoDB, PostgreSQL, Redis, Angular and React are desirable. Ruby on Rails experience is also a plus, because we have one Rails service from before our integration with ShareLaTeX.

      Key projects on our road map this year include:

      • University Single Sign On — make it easier for users at our 60+ institutional customers to log in to Overleaf
      • New releases of our on premise editions — anyone can install our open source Community Edition, and many labs and companies install our commercially supported Server Pro edition
      • Improve our B2C conversion metrics and monitoring — a more data-heavy project focused on web analytics

      Here are some examples of projects (large and small) we've recently completed:

      In the longer term, we are planning projects around improved collaboration features for teams, improvements to our rich text mode, and more.

      How We Hire

      The stages in our hiring process are typically:

      1. We will aim to update you on the status of your application within 14 days from when we receive it.
      2. We'll follow up by email (or sometimes schedule a phone call) with any questions we have about your application, usually around logistics, your ambitions and your expectations about the role.
      3. We'll schedule a more in-depth interview, which is typically two hours long. The first hour is discussion, and the second hour is technical. For the technical, you'll have the option of either completing a homework assignment, which requires about one hour of your time before the interview, or solving a problem in the interview, if you prefer. The problems are practical in nature (no fizz-buzz or reversing linked lists), and you can use Google, man pages, etc., and ask us questions.
      4. We'll make an offer. We usually interview in batches, so there may be a short delay while we interview other candidates, but we will try to keep you informed throughout the process.

      If you have a deadline, please let us know in your application, and we will try to be accommodating.

      Requirements

      We require that you:

      • have a minimum of 2–3 years of relevant experience (we aren't taking on more new graduates at the moment).
      • will work for us full time (or nearly full time).
      • will usually be available in our core hours, 2pm–5pm UK time.

      Experience with the technologies we use is always a plus, but you don't need to know them all; your ability to learn is much more important to us.

      Benefits

      • Remote and flexible working.
      • Salary £40k–£75k per year depending on experience.
      • You would join a small, dedicated and growing team.
      • We're substantially (around 80%) open source, so your work will often be on open source code.
      • We're backed by Bethnal Green Ventures (https://bethnalgreenventures.com/) and Digital Science (https://www.digital-science.com/), through which we're part of a wider community of startups in science, health and ed-tech.
      • Our London office is shared with several other Digital Science companies, so there's lots of interesting people to meet, and clubs and sports activities outside of work.
      • We get everyone together in London for team meetings several times a year for valuable face-to-face time.
      • You can pick your own equipment. MacBook Pro? Lenovo ThinkPad? Notebook and pen? However you like to work, we'll provide what you need.
      • We provide a training budget; many of our developers choose to attend relevant industry conferences or buy training materials.
      • We run a biweekly internal seminar series (show and tell) with short talks from staff about their work or personal projects, new technologies and techniques.

      We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    • Heetch is a mobility app with a simple mission: we want people to enjoy going out.
      Every night and every day, our drivers are doing their best to make their rides unforgettable and friendly!
      We are focused on young people's expectations and are competing within a fast-paced market.
       
      The service was launched in Paris on September 2013 and has been growing since then, with thousands of rides every night in France, Belgium and Morocco.
      With more than 1 million users in Europe, we are proud to be one of the fastest French growing startups!
       
      Driver Growth @Heetch
      We're a thoughtful, talented, full stack and distributed product team consisting of backend, mobile, frontend and QA engineers, as well as product managers and product designers. We're responsible for the acquisition, engagement, and retention of all our drivers ?. Our multi-disciplined team allows us to work autonomously across the realms of our scope. This means we own our roadmap entirely, and we empower each team member to contribute and influence what we work on and how.
       
      Our mission is quite simple; Deliver Driver happiness and ensure they get the optimum experience that they deserve. Drivers use and rely on the products we build every single day to earn a living. This is a responsibility that we hold dear and do not take for granted.
       
      Backend within Driver Growth
      To put it simply; The services we support and the code we produce are critical to the business. Be it a potential driver going through our acquisition funnel, an active driver entering our marketplace or a driver viewing their earnings and account details to name but a few, the impact our backend engineers have on the business as a whole is enormous.
       
      Team Values
      • Transparency: We discuss everything openly within the team. Our speak up culture is strong.
      • Remote first: Our team is fully distributed, and we work hard at that, but feel free to work from any of our offices in Paris, London, Stockholm, Milan, Bruxelles or Casablanca.
      • The courage to fail: We celebrate the wins, but more importantly we're not afraid to fail, we always learn and go again.
      • Team Unity: No one is left behind.
      • Code quality: It's not software without tests.
       
      What you'll do
      • You will contribute to architectural and design decisions around our microservice and event-driven architecture.
      • You will work on large scale extraction projects, as we migrate legacy systems into our microservice architecture.
      • You will build, ship and monitor your Elixir microservices in production. ?
      • You will do Code Reviews and provide feedback to your colleagues.
      • You will leave code in a better place than you found it.
      • You will participate to build a positive environment for the people around you.
      • You will lead by example.
      • You will share knowledge with everyone and help your team to grow.
      • You will embrace the freedom to experiment. Intrigued in new tech or library? Go for it! Let's see how it improves our services.
      • You will have product ownership by working closely with Product, mobile and data teams. Your job will not be just about writing code.
       
      Requirements
      • +6 years as a software engineer.
      • Production experience working with microservices.
      • Eager to learn and push boundaries with Elixir.
      • Track record of crafting elegant APIs that are easy to use and well documented.
      • The ability to ship fast when needed.
      • Not afraid of leaving your comfort zone.
      • You are ready to make an impact at scale.
       
      Bonus
      • Production experience in Elixir.
      • Exposure to Kafka.
       
      Check out our Engineering Blog and follow our twitter :)
      You can also have a look at our open-source projects and contributions here
       
      Heetch SAS is collecting your personal data (identity, contact details, academic background, professional experience and optionally a covering letter) for the processing of your application to our job offer, based on your consent.
       
      Your personal data will only be accessible to our hiring team, our co-founders, and the manager of the position you are applying to. In addition, data are stored by our processor in order to use its applications tracking system. Your data may be stored outside of the EU/EEA but are protected by appropriated safeguards.
      Your data are stored for a maximum duration of two years. If we do not reply to your application, you allow us to store your data during this term in order to potentially contact you for another position within our company or affiliates and subsidiaries.
       
      You have a right to access to your data, to rectify them, under some conditions to erase them, and to limit the processing. Also, you have a right of portability on your data. In addition, you may revoke your consent and we shall stop processing your data. Eventually, you have a right to define directives about the fate of your data if your death should occur.
      For more information about your rights, please see our privacy policy, or send an email to [email protected].
    • Cycloid (Remote in Europe)
      1 month ago

      We are looking for a software engineer, passionate (it’s the most important) with several years of experience crafting software (it is better) but if you feel that you have the potential, don't hesitate, and with:

       

      - broad experience in back-end development, HTTP and APIs

       

      - professional experience with Go, knowledge of distributed systems and simplicity, familiar with the UNIX philosophy, database such as MySQL, swagger ...

       

      - A big + would be that you understand or you have worked as a DevOps as we build a DevOps platform.

       

      What is also important is that we are looking for more than just a developer. We are looking for a person who can build with us new features, can bring some new ideas to what could be a great DevOps platform to build a bridge between Dev & Ops & tools.

       

      We work on empowering people so we don't have a full-time product manager due to our culture.

       

      You are of course a team player and know how to work in remote even if you can work at Cycloid office in Paris if you live in IDF. You can decide to work on remote or co-working place if you are located in Europe, we only hire people located in Europe to avoid timezone issue and we don't accept relocation. All the organisation are in an asynchronous manner. We don’t use emails, only Github, Slack, Trello and Hangout.

       

      You have excellent written and oral communication skills in English, another language would be a plus.

       

      The salary will depend on your skills and your localisation. We are fully transparent internally on this topic.

       

      Cycloid is committed to having equality between women and men. In that way, we strongly encourage women's application.

       

      Interested in knowing more and the advantages we offer, please feel free contact us at [email protected] To apply, send us your resume and Open Source / Github code if you have.

    • 1 month ago
      Hireology’s technology empowers businesses to build great teams. Over the last eight years, we’ve grown from a startup to a market-leading organization with over 175 team members and built an award-winning culture that makes this company an amazing place to work. It’s with that in mind that Hireology is looking to add a Software Engineer In Test to our team. This individual has a keen sense of a tester yet loves writing code and lots of it, designs and implements many tools and testing frameworks, uses the latest technology and has plenty of room for innovation.
       
      Hireology is based in Chicago, but our Engineering and UX teams work remotely, so you’ll have the option of working from the comfort of your home or right in our office if you’re local. Compensation is competitive, and we offer a full benefits package. We have regular company-wide events, semi-annual team gatherings, and frequent celebrations when we hit our goals.
       
      As our Software Engineer in Test, you'll be responsible for:
      • Help contribute to an easy to use, continuously deployed product
      • Executes manual test cases if needed and reports results
      • Assist in manual and automated regression testing
      • Translate existing manual test cases into automated tests
      • Provides input to Development on software design and on ways to increase product testability to support more extensive test automation
      • Design automation strategies, test strategies and test cases to ensure we are delivering high quality new features and enhancements to existing functionality
      • Work with QA Engineers to evaluate test cases and determine which should be automated
      • Communicate challenges and limitations of quality assurance to a technical and non-technical audience
      So what kind of person are we looking for in this role? We have a pretty unique culture here at Hireology, and the person who will be successful in this role will be:
       
      • Results Obsessed: You are passionate about measuring and driving demonstrable results through your efforts
      • Expert: You are an authority in the QA space, bringing your knowledge and passion to Hireology
      • Think Strategically: Data-savvy when it comes to driving performance and a driven individual who can accelerate the growth of our product 
      Okay, we’ve laid out what the job is - now are you qualified? Below are the minimum qualifications we’re looking for in a Software Engineer In Test. Also, we want a chance to get to know who you are and why you applied, so please include a cover letter.
       
      • Experience with modern web application development (bonus for experience with frameworks like Rails)
      • Familiar with service-oriented architecture concepts
      • Experience working with Agile methodologies
      • Excited about creating quality code using TDD
      • Comfortable in a modern software engineering environment with distributed source code control, dev/stage/prod release cycle, extensive testing, and continuous deployment
      • Have exposure to modern HTML, CSS, JavaScript
      • Fearless about learning new technologies and technical approaches to application development 
      • Authorized to work for any employer in the United States
      So what can you expect after you apply? You will:
       
      • Take a brief true/false survey. Be sure to check your email after you apply.
      • Have a phone conversation with someone on our Recruiting team. This is a high-level conversation about you, but also a good opportunity for you to learn more about us.
      • Meet with one of our Software Engineers to talk shop. Be prepared to talk about how you approach work technically with examples of how you have done it in the past. No homework or on-the-spot assignments. We just want to nerd out a bit with you.
      • Go over your career history with our Vice President of Engineering. This will be an opportunity for us to get an idea of how you got to where you are, and if where you want to go lines up with where we are going.
      • Meet virtually with some more of the remote team. We want to give you some idea of the people you will be working with. We ask the serious questions here, like your top three movies.
      • Provide us some references. We use our automated reference check system for this, so you just give us some names, they fill out a survey, and we are all set.
      • Speak with a member of our leadership team. If you have made it this far, just be yourself, and everything will be fine.
    • 2 weeks ago
      At Doist, our mission is to inspire the workplace of the future by creating simple yet powerful productivity tools that promote a more fulfilling way to work and live. We're a multidisciplinary, fully remote team that's passionate about creating products, like Todoist and Twist, that improve people's lives. We thrive on innovating new solutions to old productivity challenges and we seek to rethink how productivity tools are made. When you become a Doister, you’re not only joining a global, remote-first company, but a team of 60+ people who value:
      • Feeling empowered to achieve their ambitions
      • Inclusivity, open-mindedness, and diversity
      • The wellbeing of their teammates and the people around them
      • Making long-term, high-impact decisions, even if they’re harder
      We invite you to visit our blog to learn more about us, our values, and how we work. Your role As a web developer at Doist, you'll be the technical lead on some of the company's key projects, working closely with the marketing, design, front-end and back-end development teams every step of the way from strategy, planning, and design to implementation, testing, and optimization. This role is for a self-starter who's excited to build and maintain internal projects from end to end, optimize existing channels and explore new possibilities for engaging and growing our different communities.

      Requirements

      About you:
      • You have 3+ years of experience in web development.
      • You have a solid foundation of front-end development fundamentals (HTML5/CSS3/ES6) and enjoy turning design specs into pixel perfect UIs.
      • You're proficient in responsive design, smooth web animations, and email development.
      • You have experience working with back-end stacks and database systems. You're comfortable building simple web services from scratch.
      • You have experience with analytics and A/B testing tools and workflows. You're able to analyze data as part of your process to inform further optimization.
      • You sweat the details, but also know when to move on. You have a knack for developing reusable processes and frameworks that shorten implementation time and ensure quality.
      • You don't wait around for someone to tell you what to do, and you wouldn't want to anyway. You have ideas for how to improve and expand efforts and are proactive enough to see those ideas through to implementation.
      • Bonus points if you have technical SEO experience.

      Benefits

      We're bootstrapped, profitable, and committed to building a sustainable company that will grow for decades to come. We've built a benefits package that invests in our employee's long-term personal and professional growth and well-being. Here's a sample of what that includes:
      • Work-Life balance. That means 8 hours of work, 5 days each week (for a total of 40 hours) because the time you spend outside of work is just as important as the time you spend working.
      • Flexible schedule and location. This is a fully remote position, so you can work from wherever you please and on a schedule that works best for you. All you need is a computer and access to a stable internet connection (which we sponsor!).
      • Generous paid vacation. 40 days of paid time off to use however you like (vacation, national holidays, etc.).  
      • Paid parental leave. 18 weeks of paid maternity leave and 5 weeks of paid paternity/adoption leave.
      • Education stipend. You'll have a monthly budget to buy books, courses, and other resources you need to continue learning and developing.
      • Competitive compensation.
      • And much more!
    • The App

      • One main Rails app, 2 other service apps (not microservices), and some Lambda.
      • Thousands of paying customers and approximately 100 million users.
      • Current stack: Rails, Postgres, Ubuntu, Redis, AngularJS, Nginx, Puma, Elastic search, Webpack, Yarn
      • Moving towards CitusDB and Vue.js
      • CI with test coverage > 70%
      • App itself is for people to run competitions, rewards, galleries, and lead capture (name/email forms)

      Perks

      • 100,000-120,000 AUD + super (or 35-40 USD/hr if going casual).
      • 140,000 AUD + super (or $60 USD/hr if going casual) if you have production access + PagerDuty responsibilities.
      • Work anywhere you like. Our team is spread across Australia, Belarus, Bulgaria, Malaysia, Portugal, Russia, Serbia, Thailand, Ukraine, and the USA.
      • Arrange your time to suit you. As long as you're doing the time, 'when' is up to you.
      • We encourage you to work on side projects for fun and profit.
      • Only a handful of meetings per year.
      • No us-and-them with remote workers. Everyone is remote.
      • Co-working space, if you want one.
      • Open salaries.
      • We run a yearly retreat. 2017 was Spain for 10 nights. 2018 is Thailand. If you don't want to, that's fine too.

      Required skills

      • Extensive experience in Ruby.
      • Extensive experience in JavaScript.
      • Extensive experience in in CSS.
      • Proficient in *nix.

      Responsibilities

      • Writing production-ready code.
      • Ensure that your code does the right thing. You do business analysis.
      • Ensure that your code works. You do testing.
      • Ensure that you do your work. There are no project managers.

      The Company/Team

      • Two co-founders based in Australia and 14 other people.
      • Mostly developers (9 of the 16) plus one designer and a few interns (who get paid).
      • Bootstrapped and profitable (i.e. no VC/runway death clock).
      • Company started 8 years ago. Current app is ~5 years old.
      • Firstly, don't be an asshole. Beyond that, you do you.
      • All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

      Our Hiring Process (modelled on how we actually work)

      1. Exchange emails/DMs to establish suitability
      2. Group interview via IM
      3. Take-home coding test on Rails/business analysis. 8 hours maximum, paid at $35 USD/hr.
      4. Take-home coding test on JavaScript/UI/UX. 8 hours maximum, paid at $35 USD/hr.
       
    • Tribe Interactive
      1 month ago

      We’re looking for a mid to senior level remote WordPress Developer with strong WooCommerce experience to join our Tribe.

      This position will be per project to start as a trial, but with the ability for full time.

      Your job:

      • Primarily technical troubleshooting for WordPress & WooCommerce sites.
      • Debugging theme and plugin issues.
      • Building custom plugins to connect WordPress & WooCommerce with third party apps using existing APIs.
      • Building advanced custom theme and plugin functionality.
      • Auditing client code to identifying any potential security risks.
      • Performing speed and performance enhancements.
      • Troubleshooting and resolving MySQL related issues.
      • Providing daily status updates to manager.
      • Attending weekly team calls via video chat or phone.
      • Performing custom WordPress migrations between servers/hosts.

      Requirements:

      • Responsive to emails/calls/chat and available to work Mon-Fri, between the hours of 8am-6pm PST.
      • Strong portfolio of cleanly written, WordPress related code.
      • Strong experience with WooCommerce.
      • Strong PHP and JavaScript skills.
      • Strong experience with MySQL and can write advanced SQL queries.
      • Strong experience with the WordPress and WooCommerce APIs.
      • Can work with Git version control.
      • Strong experience with WordPress speed and performance optimization.
      • Have a fast, reliable internet connection.
      • Can complete work in a timely fashion and within deadlines.
      • Have fluency in both spoken and written English.
      • Single developers only, please no teams.

      ****NOTE: ****A development test project is required as part of our hiring process.

    • 2 months ago
      Our Mission Our aim is to create a free and accessible global digital economy by disrupting the current financial services industry. Our team is entirely remote, composed of individuals with an ownership mentality; no one waits to be told what to do. Each member of the team is a highly motivated self-starter that is comfortable with autonomy and believes in lifelong learning. When we’re not working, we’re dreaming about it. We place our egos aside and thrive within a culture that fosters one another from birth of a concept to launch of a product.  At Bitfinex you have freedom to work as you please - all that matters is execution.  Join us and help lay the foundation for a decentralised future. Key responsibilities As a Front-end Developer, you will be a part of the team that works on the development of the Bitfinex web and mobile applications. This includes: New Features - Bitfinex continuously strives to create innovative new features in order to provide the most professional trading experience for customers. These are developed and deployed using agile methodologies, to ensure the user experience remains the best in the industry. Scalability - The web application must remain effortlessly smooth, responsive, and real-time for customers as the platform continues to scale to accommodate new user growth. Data Visualisation - The data we present to our users is the result of tailored algorithms, on top of the incredible amount of data our platform produces daily, and we continue to experiment with new ways to display this most effectively. Design - Build beautiful reactive applications and trading tools.

      Requirements

      To enjoy this role, you should possess the personal attributes and experience outlined above. On top of this, we expect you to be:
      • Knowledgeable and experienced with micro-service architecture.
      • Comfortable with high-availability concepts.
      • Highly proficient in JavaScript and ES6+.
      • Thoroughly experienced with React, Flux, SASS, Redux and the core principles surrounding these.
      • Familiar with modern front-end pipelines and tools.
      • Experienced with WebSockets, RESTful and RPC-based APIs.
      • Interested in bringing diverse, innovative applications to life.
      • Interested in modernising and optimising different web applications.
    • 2 months ago
      ConvertKit is on a mission to help creators earn $1B using our SaaS email marketing platform. We are 100% independent, 100% remote and are growing rapidly. We are proud to have built a product that our customers love, and we're looking to grow our engineering team by hiring more Rails engineers.
       
      About the team
      The engineers at ConvertKit are smart, highly motivated and highly productive developers who care greatly about the craft of coding. We champion learning, bettering ourselves, and teaching to the rest of the team.
       
      About ConvertKit
      • We are a fully remote company, scattered across 8 states and 4 countries.
      • Bootstrapped, profitable, and growing quicklyReached #72 on the Inc 5000 fastest growing companies list.
      • We put a high emphasis on work / life balance, and we value and strive for 40 hour work weeks. There aren't set hours, but there's a lot to get done!
      • Every team member is committed to our mission, vision and values. Our mission is not your standard mailed-in variety; We exist solely to help creators earn a living from their craft, and we take that very seriously.
       
      About the role
      You'll be part of our awesome engineering team, helping to build our product. We primarily use Rails, Mysql, Redis and Sidekiq to get the job done. We're facing real (fun) scaling challenges because of our incredible growth. Ideally, you've been there, done that before.
      We're also looking for someone who cares deeply about writing clean, maintainable, well-tested code, and generally tends to leave code in a better state than when you encounter it.
       
      About you
       
      You’re a perfect fit for this role if you’ve got experience developing software, love pragmatic OO design for its long-term cost benefits, and testing. Clean code is not just a phrase for you. Given our high rate of growth, you'll need to have strong knowledge of scaling Rails applications up.
       
      We're a 100% remote company, so you should be autonomous, self-driven, and remote-disciplined.
    • 1 month ago
    • Kyokan | Application Engineers | REMOTE | Full-time | kyokan.io


      Over the past 18 months, Kyokan has been helping lay the groundwork for global transformations in the ways people transact, bank, raise, share, transfer, invest, coordinate and distribute wealth and value. We have done so through our collaborations with leading blockchain projects, including MetaMask, EthereumJs, Geth, Ethereum 2.0, MolochDAO and Filecoin/Protocol Labs.


      We are seeking engineers who will bring ambition, tenacity and initiative to some of the most important FOSS projects in the blockchain space while helping build a world-changing company.


      By joining Kyokan, you commit to:

      • hit the ground running from day 0 as a full-time contributor to one of our open-source partners
      • bringing vision, creativity, hussle and technical expertise to mission critical technical challenges
      • provide ongoing informal leadership, and daily inititative, to help your colleagues and community (blockchain developers, contributors and users) change the world via the development of the decentralized web
      • pursuing constant enhancement of your skills, workflows and impact while supporting your teammates and teams to do the same
      • respect, patience and empathy for every interaction/relation with coworkers and the community

      We are hiring full-stack engineers who specialize in JavaScript. We will likely hire more than one, with at least one focused on the backend and at least one focused on the front end.


      We are a fully remote company.


      To apply:

      1. email [email protected], with "Application Engineer" in the subject line
      2. include a resume, links to github, twitter, LinkedIn, your blog, etc.
      3. tell us what you are looking for from this role and what you intend to bring to it

      For a more in-depth description of this opportunity: https://gist.github.com/danjm/b1e5ee2b0de997ab5e9f8d5b7a757334

    • EmailOctopus
      3 days ago

      We’re looking for talented developers who want to be part of a young company in an exciting time of growth, and to help make EmailOctopus the preferred email platform for millions of users worldwide.

      About EmailOctopus

      Set up by two brothers in London in 2014, we’re a bootstrapped (and profitable!) startup with big ambitions to disrupt the email marketing industry. To date, our customers have sent over 3.5 billion emails and saved in excess of $100,000. Over the next few years, we’re looking to improve our platform, expand our feature set and significantly grow our customer base.

      We’re a friendly, personal team and we pride ourselves on delivering outstanding service to our users just as much as we do in building an amazing product. We’re a fully remote business, with the team spread across London, Manchester and Vancouver.

      The role

      As a developer at EmailOctopus, you’ll be helping maintain our existing platform as well as supporting our biggest project yet: switching from AWS-supported platform to a fully independent email service provider. Your skills will help us ensure that our platform is robust, tested and set up to succeed at scale, so we can keep reliably delivering billions of emails on behalf of our users.

      Your skills and experience

      We’re looking for developers who are quick to adapt to new technologies. You will have some or all of the skills below, but an appetite to learn is most valuable.


      * Strong experience in PHP and its web frameworks, such as Symfony/Laravel

      * Familiar with AWS and sysadmin

      * Experience in Redis/MySQL/BigQuery

      * Experience with Python

      * Comfortable with version control

      * Interested in developing highly scalable and robust web applications

      * Passionate about writing clean and maintainable code

      * Workable frontend/UX skills


      Benefits


      * Work from anywhere

      * The opportunity to be part of a small, growing team who will support you in your future career

      * Flexible working hours

      * £500 yearly learning budget

      * Free yoga

  • Customer Support (20)

    • Action Verb (USA)
      2 weeks ago

      Do you enjoy troubleshooting technical issues and are detail-oriented? Are you able to communicate technical information simply and easily to technical and non-technical customers?

      If so, we’d like you to learn about Files.com!

      At Files.com, we believe that providing great customer support is a matter of integrity.

      We won’t feel good about the product we’ve built if customers can’t figure out how to use it, if it has incomplete documentation, or if bugs don’t get resolved.

      So we invest heavily in our Customer Success team with the goal of being overstaffed so that our customers get the best experience possible.

      About Files.com

      Files.com is the new name for BrickFTP, a cloud storage service that has existed since 2009 and has over 1,700 paying business customers.

      (We hope to be launching the new Files.com homepage within the next month.)

      Our company consists of 14 (and growing to 35 by the end of 2019) full time USA-based remote employees who work from home.

      Our products and services are used by over 2,000 enterprises and SMBs, including Target, Canonical, UPS, Leica, DirecTV, GoPro, Marriott, and more.

      We’re Bootstrapped, Profitable, and Growing

      Our success comes from building a great service that solves problems for our customers, and our growth comes from expanding and improving our products as quickly as we can.

      We believe that great products can only be built by great people. So we’re on a quest to find the smartest, most creative, and most motivated people, and create an environment in which they thrive.

      We Are A Remote Company

      You will work from home and have some flexibility to choose your working hours, allowing you to make time for family, recreation, vacations, or anything that is important to you.

      You’ll take off 11 company-wide holidays per year as well as 20 days of PTO for vacations. You’ll have the time to take longer vacations and have fun.

      Every quarter, you’ll travel to an in-person meeting with the entire team to meet and work together face to face. These meetings are in cities that are fun to visit. In the last few years, we’ve been to Austin, Orlando, New Orleans, San Diego, Las Vegas, and New York City.

      We think that these in-person meetings are vital to the success of a remote team.

      About the Role

      Our Customer Success (Support) Team’s name reflects its primary goal: maximizing our customers’ success.

      Daily responsibilities in pursuit of this goal include responding to customer product inquiries and providing technical support.

      You will help triage customer reported issues and respond to them via phone, email, and chat.

      In addition to providing customized solutions and recommendations, you will be asked to track recurring issues and report them to the appropriate team or individual.

      You can further specialize in things like technical documentation, internationalization, and knowledgebase once hired into this role.

      Minimum Qualifications:

      • Bachelor’s degree or relevant experience.

      • 5+ years of Customer Support / Service experience for a SaaS or technical business services company.

      • Ability to communicate technical information in a simplified, easy to understand manner.

      • Excellent written and verbal communication skills.

      • Top-notch customer demeanor.

      Preferred Qualifications:

      • 10+ years of Customer Support / Service experience.

      • Knowledge of hosting-related topics and technologies like TCP/IP, IP routing, DNS, FTP, HTTP, Email, Firewalls, SSL/TLS, Unix, or Linux.

      • Experience working on a remote team.



    • Nightwatch.io
       is looking for one more agile, internet-savvy, and empathetic customer support hero to join our close-knit remote team and help us to provide the best customer service.

      If you are a creative person who enjoys freedom, new technologies, and solving problems; and if you are a positive-oriented thinker who does not fit the traditional internet company structure, this job might be the right fit for you. We are not looking for someone who regularly switches companies, or who is only looking for a huge wage. Our mission is to develop a strong team that shares our values of personal growth, education, compassion and true friendship.

      Collectively, we want to bring forward-thinking and innovative solutions to the world. We are a bootstrapped company that believes the future belongs to smaller companies that don’t subscribe to the 9-to-5 corpo way of doing things. We believe that the Silicon Valley era is over, and we are building a business which allows us to enjoy the freedom of working remotely where each of us has the autonomy and flexibility to have a high impact on the world with our work.

      Our mission is creating forward-thinking SEO tracking tools that help our users scale their online businesses, so familiarity with the world of SEO and internet marketing software is a must.

      We're offering a remote position and a flexible work schedule (part-time or full-time). We are communicating regularly: via Slack throughout the day and team calls weekly.

      Requirements:

      • 4+ Years experience with customer support
      • Internet-savvy and SEO-savvy: you should know what the heck is VPN, SERP, and DA and how they work  —  and most importantly, to be able to explain it to a new user
      • Experience with customer support in SaaS or at IT companies is a huge plus
      • Extraordinary communication skills and English at the level of a native speaker
      • Strong problem-solving skills
      • Empathy — you will be the users’ main advocate, guide, and advisor
      • Initiative, proactivity, positive attitude, and creative thinking is a must. Do challenges motivate you to think out of the box and find a better solution? You’re our guy/girl!

      What it is going to look like:

      • Going through incoming emails and chat conversations and making our customers happy
      • Answering our users’ questions and helping them to get the most of Nightwatch
      • Working daily with your customer support team to discuss the progress and feedback via chat and calls

      Interested? Apply now! Write us why you'd like to join, what you have achieved so far, and how the work you’ve done looks like.

    • 1 week ago

      Zapier is a 100% globally distributed team. We are looking for Customer Champions globally. This role is intended for International applicants that live in time zones that may not be otherwise listed on the Jobs page. Please only apply for the role that best fits your region and don't apply for all available roles.

      This is a standing job listing. That means we may not be actively looking for a new Customer Champion at the moment, but we are frequently enough that we take applications since the next time we will be looking is right around the corner.

      Hi there!

      We're looking for someone who loves helping people solve tricky technical problems. If you love interacting with people on a daily basis to help them learn how to optimize their work then read on…

      We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. We hope you'll take the leap of faith and apply.

      Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

      About You

      You're empathetic to users and can easily put yourself in their shoes. You realize that not everyone has the same skill set and that smart people sometimes make mistakes. You make customers feel empowered after interacting with support and not stupid because of a small mistake.

      You obsess over the details. Maybe you have a one emoticon and one exclamation point rule of thumb for every email. Maybe it's only two sentences per paragraph. Either way, you make sure each word and each punctuation mark makes the customer delighted to work with you.

      You love solving problems. Every customer is different, many times radically so. You relish being able to meet their specific need, and also solving their problems that may have gone unsaid.

      You love to write. Almost everything at Zapier is done via written communication (both with customers and between teammates).

      You're persistent. Support at Zapier is much different than at many software companies. It's not the same questions over and over again, and often involves researching technical nuances of the apps we support. You love the opportunity to solve new problems every day and won't give up when you don't know the answer right away.

      You love doing things efficiently. At Zapier, the work you do will have a disproportionate impact on the business. We believe in systems and processes that let us scale our impact to be larger than ourselves.

      You love to set your own course. At Zapier, we have quick team meetings each week and one-on-one meetings every month and then we go make things happen. You get to make things happen without someone saying so.

      We believe giving the best support to our customers is important. For that reason, we only consider candidates who want to dedicate at least the next year or two to giving great support to Zapier customers.

      Things You Might Do

      Zapier is a small, fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

      • Help customers via email or chat to ensure they have the best experience possible (teammates tend to send 60+ emails every day), troubleshooting their problems and answering their questions.
      • Write documentation to help users help themselves (all the documentation on our help site is written and maintained by the support team: https://zapier.com/help/)
      • Work with the product team to build tools that will speed up and increase the quality of support at the same time
      • Experiment: this is a startup so everything can change

      How To Apply

      We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate.

      After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

      About Zapier

      For the past seven years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

      We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

      We believe that with the right tools, you can have big impact with less hassle.

      We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

      We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

      The Whole Package

      Location: Remote (Anywhere)

      If you want to work remote, that's great. If you want to work near others, that's cool too. Our team of 170+ is distributed because it lets us work with the best people. You don't have to be located in the USA either. Some team members live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! You just need the skills and drive to succeed in this role and the ability to work from anywhere.

      However, due to the unique needs of support, we do hire with coverage for specific timezones in mind. Generally speaking, this means that we count on new teammates to work from the timezone they're hired in. As with every rule, there are absolutely exceptions and flexibilities, and advance notice of long-term timezone changes goes a long way! If you have any questions on this at all, we'd be happy to discuss the specifics of your situation during the interview process.

      Compensation:

      • Competitive salary (we don't use remote as an excuse to pay less)
      • Great healthcare + dental + vision coverage*
      • Retirement plan with 4% company match*
      • Profit sharing
      • 2 annual company retreats to awesome places
      • 14 weeks paid leave for new parents of biological or adopted children
      • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
      • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
      • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies

      *While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to US-based employees.

       

      Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.

      Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

      Apply Here
    • This role is for someone who can support our growing team located anywhere in India. Please only apply for the role that best fits your region and don't apply for all available roles.

      This is a standing job listing. That means we may not be actively looking for a new Customer Champion at the moment, but we are frequently enough that we take applications since the next time we will be looking is right around the corner.

      Hi there!

      We're looking for someone who loves helping people solve tricky technical problems. If you love interacting with people on a daily basis to help them learn how to optimize their work then read on…

      We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. We hope you'll take the leap of faith and apply.

      Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

      About You

      You're empathetic to users and can easily put yourself in their shoes. You realize that not everyone has the same skill set and that smart people sometimes make mistakes. You make customers feel empowered after interacting with support and not stupid because of a small mistake.

      You obsess over the details. Maybe you have a one emoticon and one exclamation point rule of thumb for every email. Maybe it's only two sentences per paragraph. Either way, you make sure each word and each punctuation mark makes the customer delighted to work with you.

      You love solving problems. Every customer is different, many times radically so. You relish being able to meet their specific need, and also solving their problems that may have gone unsaid.

      You love to write. Almost everything at Zapier is done via written communication (both with customers and between teammates).

      You're persistent. Support at Zapier is much different than at many software companies. It's not the same questions over and over again, and often involves researching technical nuances of the apps we support. You love the opportunity to solve new problems every day and won't give up when you don't know the answer right away.

      You love doing things efficiently. At Zapier, the work you do will have a disproportionate impact on the business. We believe in systems and processes that let us scale our impact to be larger than ourselves.

      You love to set your own course. At Zapier, we have quick team meetings each week and one-on-one meetings every month and then we go make things happen. You get to make things happen without someone saying so.

      We believe giving the best support to our customers is important. For that reason, we only consider candidates who want to dedicate at least the next year or two to giving great support to Zapier customers.

      Things You Might Do

      Zapier is a small, fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

      • Help customers via email or chat to ensure they have the best experience possible (teammates tend to send 60+ emails every day), troubleshooting their problems and answering their questions.
      • Write documentation to help users help themselves (all the documentation on our help site is written and maintained by the support team: https://zapier.com/help/)
      • Work with the product team to build tools that will speed up and increase the quality of support at the same time
      • Experiment: this is a startup so everything can change

      How To Apply

      We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate.

      After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

      About Zapier

      For the past seven years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

      We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

      We believe that with the right tools, you can have big impact with less hassle.

      We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

      We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

      The Whole Package

      Location: India - (any time zone)

      If you want to work remote, that's great. If you want to work near others, that's cool too. Our team of 170+ is distributed because it lets us work with the best people. You don't have to be located in the USA either. Some team members live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! You just need the skills and drive to succeed in this role and the ability to work from anywhere.

      However, due to the unique needs of support, we do hire with coverage for specific timezones in mind. Generally speaking, this means that we count on new teammates to work from the timezone they're hired in. As with every rule, there are absolutely exceptions and flexibilities, and advance notice of long-term timezone changes goes a long way! If you have any questions on this at all, we'd be happy to discuss the specifics of your situation during the interview process.

      Compensation:

      • Competitive salary (we don't use remote as an excuse to pay less)
      • Great healthcare + dental + vision coverage*
      • Retirement plan with 4% company match*
      • Profit sharing
      • 2 annual company retreats to awesome places
      • 14 weeks paid leave for new parents of biological or adopted children
      • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
      • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
      • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies

      *While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to US-based employees.

       

      Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.

      Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

      Apply Here
    • Normally we hire candidates for our Customer Champion team to work a standard Monday to Friday work week. However, right now we are in need of someone who can help our customers in a full-time, 5 day work week that always includes Saturday and Sunday. If you're excited about this role but you'd prefer a Monday to Friday work week, check out our jobs page for other roles that may be a good fit.

      Hi there!

      We're looking for someone who loves helping people solve tricky technical problems. If you love interacting with people on a daily basis to help them learn how to optimize their work then read on…

      We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. We hope you'll take the leap of faith and apply.

      Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

      About You

      You're empathetic to users and can easily put yourself in their shoes. You realize that not everyone has the same skill set and that smart people sometimes make mistakes. You make customers feel empowered after interacting with support and not stupid because of a small mistake.

      You obsess over the details. Maybe you have a one emoticon and one exclamation point rule of thumb for every email. Maybe it's only two sentences per paragraph. Either way, you make sure each word and each punctuation mark makes the customer delighted to work with you.

      You love solving problems. Every customer is different, many times radically so. You relish being able to meet their specific need, and also solving their problems that may have gone unsaid.

      You love to write. Almost everything at Zapier is done via written communication (both with customers and between teammates).

      You're persistent. Support at Zapier is much different than at many software companies. It's not the same questions over and over again, and often involves researching technical nuances of the apps we support. You love the opportunity to solve new problems every day and won't give up when you don't know the answer right away.

      You love doing things efficiently. At Zapier, the work you do will have a disproportionate impact on the business. We believe in systems and processes that let us scale our impact to be larger than ourselves.

      You love to set your own course. At Zapier, we have quick team meetings each week and one-on-one meetings every month and then we go make things happen. You get to make things happen without someone saying so.

      We believe giving the best support to our customers is important. For that reason, we only consider candidates who want to dedicate at least the next year or two to giving great support to Zapier customers.

      Things You Might Do

      Zapier is a small, fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

      • Help customers via email or chat to ensure they have the best experience possible (teammates tend to send 60+ emails every day), troubleshooting their problems and answering their questions.
      • Write documentation to help users help themselves (all the documentation on our help site is written and maintained by the support team: https://zapier.com/help/)
      • Work with the product team to build tools that will speed up and increase the quality of support at the same time
      • Experiment: this is a startup so everything can change

      How To Apply

      We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate.

      After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

      About Zapier

      For the past six years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

      We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

      We believe that with the right tools, you can have big impact with less hassle.

      We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

      We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

      The Whole Package

      Location: Anywhere (100% Remote)

      If you want to work remote, that's great. If you want to work near others, that's cool too. Our team of 170+ is distributed because it lets us work with the best people. You don't have to be located in the USA either. Some team members live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! You just need the skills and drive to succeed in this role and the ability to work from anywhere.

      However, due to the unique needs of support, we do hire with coverage for specific timezones in mind. Generally speaking, this means that we count on new teammates to work from the timezone they're hired in. As with every rule, there are absolutely exceptions and flexibilities, and advance notice of long-term timezone changes goes a long way! If you have any questions on this at all, we'd be happy to discuss the specifics of your situation during the interview process.

      Compensation:

      • Competitive salary (we don't use remote as an excuse to pay less)
      • Great healthcare + dental + vision coverage*
      • Retirement plan with 4% company match*
      • Profit sharing
      • 2 annual company retreats to awesome places
      • 14 weeks paid leave for new parents of biological or adopted children
      • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
      • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
      • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies

      *While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to US-based employees.

       

      Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.

      Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

      Apply Here
    • Normally we hire candidates for our Customer Champion team to work a standard Monday to Friday work week. However, right now we are in need of someone who can help our customers in a full-time, 5 day work week that always includes Saturday and Sunday. If you're excited about this role but you'd prefer a Monday to Friday work week, check out our jobs page for other roles that may be a good fit.

      Hi there!

      We're looking for someone who loves helping people solve tricky technical problems. If you love interacting with people on a daily basis to help them learn how to optimize their work then read on…

      We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. We hope you'll take the leap of faith and apply.

      Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

      About You

      You're empathetic to users and can easily put yourself in their shoes. You realize that not everyone has the same skill set and that smart people sometimes make mistakes. You make customers feel empowered after interacting with support and not stupid because of a small mistake.

      You obsess over the details. Maybe you have a one emoticon and one exclamation point rule of thumb for every email. Maybe it's only two sentences per paragraph. Either way, you make sure each word and each punctuation mark makes the customer delighted to work with you.

      You love solving problems. Every customer is different, many times radically so. You relish being able to meet their specific need, and also solving their problems that may have gone unsaid.

      You love to write. Almost everything at Zapier is done via written communication (both with customers and between teammates).

      You're persistent. Support at Zapier is much different than at many software companies. It's not the same questions over and over again, and often involves researching technical nuances of the apps we support. You love the opportunity to solve new problems every day and won't give up when you don't know the answer right away.

      You love doing things efficiently. At Zapier, the work you do will have a disproportionate impact on the business. We believe in systems and processes that let us scale our impact to be larger than ourselves.

      You love to set your own course. At Zapier, we have quick team meetings each week and one-on-one meetings every month and then we go make things happen. You get to make things happen without someone saying so.

      We believe giving the best support to our customers is important. For that reason, we only consider candidates who want to dedicate at least the next year or two to giving great support to Zapier customers.

      Things You Might Do

      Zapier is a small, fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

      • Help customers via email or chat to ensure they have the best experience possible (teammates tend to send 60+ emails every day), troubleshooting their problems and answering their questions.
      • Write documentation to help users help themselves (all the documentation on our help site is written and maintained by the support team: https://zapier.com/help/)
      • Work with the product team to build tools that will speed up and increase the quality of support at the same time
      • Experiment: this is a startup so everything can change

      How To Apply

      We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate.

      After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

      About Zapier

      For the past six years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

      We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

      We believe that with the right tools, you can have big impact with less hassle.

      We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

      We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

      The Whole Package

      Location: Eastern US and Canada

      If you want to work remote, that's great. If you want to work near others, that's cool too. Our team of 170+ is distributed because it lets us work with the best people. You don't have to be located in the USA either. Some team members live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! You just need the skills and drive to succeed in this role and the ability to work from anywhere.

      However, due to the unique needs of support, we do hire with coverage for specific timezones in mind. Generally speaking, this means that we count on new teammates to work from the timezone they're hired in. As with every rule, there are absolutely exceptions and flexibilities, and advance notice of long-term timezone changes goes a long way! If you have any questions on this at all, we'd be happy to discuss the specifics of your situation during the interview process.

      Compensation:

      • Competitive salary (we don't use remote as an excuse to pay less)
      • Great healthcare + dental + vision coverage*
      • Retirement plan with 4% company match*
      • Profit sharing
      • 2 annual company retreats to awesome places
      • 14 weeks paid leave for new parents of biological or adopted children
      • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
      • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
      • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies

      *While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to US-based employees.

       

      Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.

      Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

      Apply Here
    • Harvest
      2 months ago
      Disclaimer: Don't judge us too quickly! We've made some intentional typos and grammatical errors in this job post. See our "When You Apply" section for more info.
       
      About Harvest
       
      Harvest is an independent software company making tools that help businesses run more smoothly. For the past 13 years, our customers have relied on our products as a critical part of their day-to-day operations. They’re the reason we’re still in business and we owe it to them to deliver legendary support, delivered by our Harvest Experts: wicked-smart human being, empathetic problem-solvers, and patient troubleshooters.
       
      The Harvest team started as a team of 3 and grew slowly to today’s current total of 55 lovely faces. Though we have an office in NYC, we hire the best people for the job no matter where they may call home. We work hard to make sure everyone feels included and heard. And we offer great benefits, including a profit-sharing bonus, a generous vacation policy, and much more.
       
      ---------
       
      What’s the Job, and Why Is It So Gosh-Darned Great?
      As an Expert, you’ll spend your days helping our customers make the most of their time by getting the most out of our products. We’re the heroes on the frontline and have a deep understanding of our products and our customers. You’ll also be a critical partner to our developers to help them understand where customers are having issues. To deliver the fast, comprehensive, and personal support our customers expect (and deserve), you’ll need to be thoughtful, curious, and a real stickler for details.
       
      There’s more below on the nitty-gritty of the role, but here’s the short version:
      • You’ll love this job if you are energetically curious and delighted to help others.
      • We’ll love you if your a quick learner who’s also enthusiastic, kind, and so reliable that we can set our watches by how regularly you kick ass.
       
      Not to brag, ahem, but this is a really awesome, full-time job. The benefits are great, the working arrangements are flexible, and your coworkers are all crazy-smart and kind.
       
      Who should apply??
       
      You, probably.
       
      You don’t need a background in tech. You just need to be kind, curious, and a crazy-good writer. What makes our team great are the unique experiences and perspectives each of us brings to the table. Our customers aren’t all the same, so why should we be? If your empathy muscles are strong and your comma splice game is locked down, you belong here.
       
      Don’t believe me? Here’s proof that you don’t need to know the difference between JavaScript and Python (but think they might be related to coffee beans and giant snakes that eat people). Our previous hires for the role include a dog walker, a German translator, an art curator, and a Tiffany. Tiffany defies description.
       
      One more thing, and this is a big deal: if you are a member of a group that is historically underrepresented and disadvantaged in tech (and society generally, tbh), please know that we welcome your application with open and enthusiastically-waving arms. We want to meet you!
       
      And while we’re on the topic, if you don’t celebrate people’s differences and don’t value the contributions of those who don’t look, sound, or act like you, Harvest isn’t going to be a good fit. When we come to work, we bring our full selves because that contributes to both the vibrancy and richness of our team. So if you want to work here, you should be actively excited about working with a group of people who strive to be inclusive.
       
      What will your life be like? (SPOILERS: pretty great, but not always a piece of cake)?
       
      • You’ll learn the ins and outs of Harvest, Harvest Forecast, and are associated apps and integrations through our intensive training program. You’ll become a true Harvest expert (see what we did there?).
      • You’ll answer email questions and phone calls for the vast majority of your day. That’s the job, mostly. We maintain an industry-leading average response time, with an emphasis on quality rather than quantity of tickets resolved. It’s troubleshooting, bug investigation, teaching, and occasional therapy (“I believe in you!”).
      • You’ll work alongside our developers to figure out thorny problems, and you’ll help our customers through those tricky periods when things don’t work quite right.
      • You’ll build our customer base by using your presentation skills to host webinars for and answer questions from prospective Harvest customers.
      • Once you’ve mastered the software and can answer tickets like a pro (or should we say—like an expert. Gosh, it never gets old!), you’ll have the opportunity to pursue support-related projects on the Expert Team. There are plenty of projects to keep your juices flowing—whether you’re interested in writing documentation, making handy GIFs, or trying something totally new, there’s room to explore!
      • You’ll be a great human person, and treat our customers with sincerity, kindness, and respect. You’ll create new ways to impress, delight, and surprise them!
      • You’ll share your favorite GIFs of dogs doing stuff in Slack. And kittens. And trash pandas...
       
      REQUIREMENTS
       
      • You’re an exceptional communicator and you treat people kindly. You can gracefully break down, solve, and explain, even the most complex problems. Listening, talking, and working with people makes you happy.
      • Your writing skills are flawless. We mean it. You must have a savvy style and a firm grip on grammar.
      • You’re a hard worker with a history of getting things done carefully and efficiently. You’re thorough—no detail go unnoticed.
      • You’re self-motivated, but also enjoy contributing to a team.
      • You can de-escalate a tense situation with ease and grace—working through a tough issue or bug with an upset customer not only doesn’t scare you, it’s a challenge you’re eager to take on.
      • You don’t mind doing the same thing most days. You’re also comfortable jumping onto a side project when the occasion arises and aren’t scared to tackle the new and unknown.
      • You’re patient and enjoy solving tough problems, and you find helping people fix those problems rewarding.
      • You are able to work full-time, Monday-Friday for one of two shifts:
      1. 8am - 4pm EST
      2. 11am - 7pm EST (8am - 4pm PST, 9am - 5pm MST, 10am - 6pm CST)
       
      When You Apply
      • Tell us a bit about yourself and why you you’d make a great Harvest Expert.
      • Let us know what working hours you are able to commit to (and in what timezone).
      • You’re awesome and can work anywhere… why Harvest?
      • Harvest HQ is home to a record player. What album would you contribute to our vinyl collection?
      • We made six grammatical mistakes or typos in this job post. Be sure to let us know what they are!
       
      Please apply by March 8, 2019, for consideration in this round of hiring.?
    See 13 more Customer Support jobs
  • Design (3)

    • 1 month ago

      The Hero Company is looking for a Graphic Designer/Creative Director, and if you’re the right fit for our culture, this may well be the best job you’ve ever had.   

      At our core, we’re a direct marketing company. In other words… 

      • We create incredible products: everything from relationship advice ebooks for single men, to fitness courses for young women, to nutritional supplements for everyone. 
      • We create captivating sales and marketing websites to sell those products. 
      • We buy ads, to drive traffic to our sales and marketing websites. 
      • We run email promotions to our prospects and customers, to keep them engaged, happy, and buying more. 
      • We manage the infrastructure required to support it all: the tech, operations, finance and customer support. 

      We’ve been around since 2007, and our team has been responsible for over $50,000,000 of online sales in the past decade. We’ve maintained an A+ Better Business Bureau rating, and just as importantly, rave reviews from our customers. 

      Even better… we did it all remotely. Despite our distance, we have a fantastic, fun, highly-driven “online culture”, with clear alignment on our values and our mission. We play to win, we learn from our mistakes and we celebrate our victories and each other.    

      The Hero Company is a poor fit for anyone who wants to “phone it in” or spend their days on social media. Underperformers, excuse-makers and games players don’t last long here. If dedication to your work and your teammates isn’t a top 3 life priority (and hopefully the other two are friends/family and health!), this isn’t the right place for you. 

      On the other hand: if you’re self-motivated, growth-oriented, and hard-working… and if you’re looking for the right balance of stable employment, and the freedom to shape your days and your own success… then this is where you’ll find it.  


      Position: Graphic Designer/Creative Director 

      We are searching for a Graphic Designer/Creative Director to support our fast-paced marketing efforts.  

      Your job will be to design everything from sales pages, to product/package labels, to ecommerce websites, to… yes… banners! 

      It is imperative that you have deep experience with Direct Response Marketing. You should be intimately familiar with landing pages, sales pages, checkout pages, UI best practices, and Conversion Optimization. If you haven’t spent at least a year doing Direct Response design, please do not apply. 

      That said, we are hoping for a “unicorn” who can produce not just killer landing pages, but also beautiful brand designs, product labels, and branded websites!  

      Our websites are seen by millions of people every month… which means a heck of a lot of eyes on your designs.   


      Your Responsibilities 

      • Partner with the Marketing Director to bring campaign ideas to life, including web landing pages, emails, package design, social media graphics and more. 
      • Design cohesive campaigns across multiple platforms including desktop, mobile, and tablet. 
      • Ensure all final production files are prepared correctly and ready for development. 
      • Work collaboratively with the development team to execute the UX/UI solutions. 

        

      Skills & Requirements 

      • At least 1 year of Direct Marketing design experience 
      • At least 5 years of general design experience 
      • Deep understanding of conversion-optimized design 
      • You’re an aesthete, and proud of it. 
      • You work well alone, but you’re a team player 


      The Ideal Candidate Is Also 

      • Relentlessly self-motivated, and extremely driven to succeed. You’ll take direction, but don’t need motivation, to be accountable for your results. 
      • Detail-Oriented: you notice when design elements “don’t add up,” you pay attention to how words are spelled, and you’re the first to catch mistakes. 
      • Organized and “On Top of It”: you know your area of competence so well that you don’t need to go looking for the answers when someone asks you a question. 
      • Obsessively Growth Oriented: you look for ways to improve yourself, and the work you do. 


      Salary, Benefits, and Perks   

      You’ll start out as an independent contractor at $45-70/hour (depending on your experience level), and you’ll be responsible for hitting 30, 60 and 90-day milestones. If you meet or exceed expectations, your full-time offer will be as follows: 

      • $75,000 and up Base Pay (depending on your experience level) + opportunity to grow it quickly* 
      • Full Health and Dental Benefits 
      • Work from wherever, as long as you perform and are on time for our online meetings and conference calls 
      • Unlimited Vacation + Major Holidays Off 

      *If you have more than 2 years of Direct Response experience, and a stellar track record, we will consider a higher base. 


      To Apply 

      Please send the following to [email protected]

      • Your resume/CV 
      • A 4-8 paragraph introduction. Please send this in the body of the email, and not as a separate attachment. 

      In this introduction, please tell us about why this appeals to you, and include any/all relevant portfolio items: websites, product labels, and yes… even banners! 

      We can’t wait for the right candidate to join us, and we’re looking forward to hearing from you! 

    • Artbees
      1 month ago

      Artbees is seeking a designer with focus on website template design. The creative should be familiar with WordPress themes. No coding is required but the ability to word with WordPress as a basic user is essential. This role is 100% remote.

      Important side note: We are not looking for someone to design only beautiful website templates but functional ones too. It means the designer should have a good understanding of the needs of different types of websites, in terms of content.

      About Us

      Artbees is founded in 2010 and evolved to be one of the most popular WordPress theme producers in the world. Its flagship product, Jupiter X, is a top-notch website builder based on WordPress technology. Artbees can be easily distinguished from other top players by its overwhelming attention to user experience and design.

      Requirements

      • Must be familiar with WordPress themes (A bonus If you worked with Jupiter X before)
      • Good understanding of e-commerce and marketing.
      • Good understanding of different type of websites and their online needs.
      • Good communication in English.
      • Be proficient with design tools like Sketch or Photoshop, Zeplin, etc.
      • Professionally organized and ability to work around deadlines and priorities ruthlessly.

      What You’ll Be Doing

      Mostly, you will design breathtaking website templates. People will use your templates to create their own website. You will design for a wide range of businesses and sectors. You are also responsible to decide about content based on marketing best practices. Here is the highlights:

      • Design great looking website templates for the mass audiences with a focus on content.
      • Ability to design for a broad range of tastes and preferences.
      • Communicate and collaborate with multiple teams such as marketing, PMs, engineers, and customers if needed.
      • Design graphics for promotions and social media if required.

      Benefits

      • Work from home
      • Yearly swag shares and reunions
      • 12 off days (+12 sick leaves)

      How to apply

      Please submit your resumé to this email address:

      [email protected]

      (Please include links to your portfolio or relevant design samples)

      We accept applications from all around the world with the exception of individuals living in or between the following time zones: UTC -10:00 and UTC -5:00.

    • 3 days ago

      Howdy! 👋We’re the folks at Jilt, an email marketing platform built for eCommerce. We help thousands of stores surprise and delight their customers with emails that drive sales. We’re looking for a driven, detail-oriented UX designer to join our team and build streamlined experiences that delight our users.

      The Role

      You’ll work closely with teammates on the product and engineering teams to improve our user experience via thoughtful design. Our customers are business owners or eCommerce store administrators, so it’s important to create experiences that get out of their way, make email marketing fun and approachable, and help them understand best practices. You’ll be responsible for identifying areas of improvement, contributing to customer research, prototyping solutions to problems, then working on a development-ready visual design.

      While the majority of your time will be spent working on wireframes and visual design, you’ll also have the opportunity to contribute to customer development and research, pitching new features or improvements, and building the design standards for our growing team.

      We currently work with long-term design contractors, so as our first full-time design hire, you’ll influence our team design standards and patterns — you’ll help shape our best practices, workflows, and visual style guides. You’ll also be responsible for moving your projects forward, communicating your progress and milestones with others, and clearly documenting your work (we try to have good documentation on why we’ve made previous decisions). As a remote-first, 100% distributed team, great communication and internal artifacts are vital to our success.

      Here are some things you may do on a given day:

      • Participate in customer interviews with new or active users
      • Develop pitch documents for new features or improvements to existing ones
      • Provide feedback on designs and pitches from other team members
      • Create wireframes or low-fidelity prototypes for new features (we like Figma, but we’re always open to trying new tools)
      • Test prototypes or designs to validate design concepts
      • Create production-ready visual designs to hand to our engineering team
      • Work with the development team to add or update UX components within Storybook
      • Update our team wiki as our design standards evolve
      • Contribute to designs for our marketing site (which we treat as a product, too!)

      On the first day you will:

      • Meet your team and get familiar with how we work
      • Setup your environment and tooling
      • Add a new story for a design improvement you’ve identified

      In the first week you will: 

      • Add wireframes and detailed design to your new story
      • Review a teammate’s pitch or design
      • Improve our onboarding course and design documentation based on your experience

      In the first month you will: 

      • Work closely with the product team to ship a large feature (working through initial designs and iterating on them during development)
      • Publish a retrospective on your first large project to share successes, artifact the reasoning behind decisions we made, and log planned improvements for the next project

      To succeed in this position, you should have:

      • Experience designing for the web (you should have an eye towards ensuring accessibility, developing reusable components and patterns, etc)
      • Ability to juggle multiple deadlines at once (when you work asynchronously, projects often overlap, so you tend to start the “next thing” while awaiting feedback on others)
      • An obsession about streamlining user experiences and with delighting the user
      • Familiarity with HTML and CSS (have experience with JavaScript or written your own code? This is a bonus — tell us!)

      About you

      You love design that can remove rather than add to a project, but also like to add pieces of flair that make software fun to use. You know that great design requires an exceptional level of empathy, and you work hard to understand the problems your designs will solve. You know that a design isn’t good unless it’s functional and understandable. You know that all software is subject to technical constraints, so you enjoy working with the engineering team closely to build an amazing user experience that pushes the limits of what is possible.

      You love keeping up-to-date with the latest design best practices and tools, and are constantly tweaking and improving the way you work. You’re curious and excited to learn, so adopting new tooling or digging into a new app is something you’re keen to tackle. (After all, it is a new experience for you to learn from!) You know how to operate a hydraulic press, or at least watched a YouTube video about them and think they’re totally rad.

      Finally, you can’t wait to join a small team that loves their work as much as you do, affords the opportunity to work on challenging & interesting projects, and to continuously learn and improve. You can communicate effectively whether drafting up a pitch document, chatting in Slack, editing a wiki page, or writing a retrospective. You can communicate fluently in English, or at least as close as anyone can come to fluent English, because really, it’s English.

      Our team is fully-remote and we communicate primarily through Slack, Clubhouse, Google Docs, Basecamp, and weekly stand-ups via Zoom (a few short meetings) — we believe the best work happens when given lots of uninterrupted time that’s free of distractions.

      As a remote team, we believe that regular meetups are invaluable for getting to know each other better, so you should be available to attend 1-2 company-paid team trips per year. Curious about what those are like? Check out our recap of our last team retreat (SkyTrip), which brought the entire team out to Lake Tahoe, California for a week. It’s a plus if you think (like we do) that bears are absolutely the coolest animals in the forest. You can see what the team has to say about working with us here.

      This is a full-time, salaried position, but hours are flexible. We know your work will speak for itself with wireframes and prototypes created, stories drafted, and wiki edits.

      Benefits

      Here are some benefits we're happy to offer to our team members:

      - Competitive salary

      - Annual incentive for meeting team and company goals

      - 27 days of paid time-off, in addition to 2 company holidays (SkyVerge Day in March, Founders Day in June 😀)

      - Medical, Dental, and Vision insurance for US and Canadian residents and their families (reimbursements for comparable care for non-US/Canadian residents)

      - 401k/RRSP Retirement plan with 4% company match for US/Canadian residents (contributions to comparable plans for non-US/Canadian residents)

      - Up to 8 weeks paid parental leave for new mothers and fathers

      - Work flexible hours from anywhere that has a reliable internet connection. We’re a remote-first company and embrace working asynchronously.

      - Tools (hardware/software) to help you be productive

      - Allowance for professional growth (books, courses, conferences)

      - Home office or co-working allowance

      - A Kindle to help you keep learning


      Full Details & How to Apply

      Learn more about who you’ll work with, about our hiring process, and how to apply via the link above. Applications accepted until May 6th.

      We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.

  • Marketing / Sales (14)

    • Sketchdeck (US)
      4 weeks ago
      Position Summary
      • SketchDeck is looking for a smart, empathetic and motivated  Business Development Rep  to join their team. They’ll help you grow and advance your career in Sales, while you collaborate with a diverse team of individuals from around the world.  
       
      Primary Responsibilities 
      • Provide a world-class experience to all inbound leads expressing interest in SketchDeck via multiple channels, including phone and email.
      • Conduct research  and qualification calls with all inbound prospects in order to drive the new sales pipeline
      • Become a product expert and learn SketchDeck selling best practices
      • Keep records of interactions with leads in Hubspot (CRM)
      • Identify inefficiencies and implement improvements in our process and workflows
      • Manage multiple projects at a time and prioritize workload within the team to ensure that project timelines are met
      • You’ll work with companies and startups to close ad hoc project sales
      • You’ll work with our Account Director sales team to qualify leads, set meetings and  demo SketchDeck to marketing and sales executives.
      • You’ll develop process and practices for future solutions consultants.
      • By the end of your first 3 months you’ll be an expert on SketchDeck’s customers and their needs. 
       
      Supervisory Responsibility
      • None
       
      Travel 
      • 10-20%
       
      Other Duties
      Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 
        
      Requirements 
      Required Education/Experience 
      • 2+ years of full-time work experience in sales, marketing or customer success
      • You are ambitious and committed to pursuing a career in sales
      • Strong stakeholder management skills; building relationships with the ability to facilitate decision making at all levels
      •  Excellent listener and persuasive communicator - you have a genuine curiosity and empathy for  prospect's situations, needs, challenges, and pain points
      • A great attitude and love for teamwork
      • Highly driven with a passion for technology and an interest in design- you thrive in a fast- paced, agile environment
      • Excellent written and verbal communication skills
      • Ability to source your own leads, including outbound prospecting
      • You are detail oriented, with strong time management skills
      • You love listening to customers, discussing strategy with colleagues, but also diving into the weeds
    • 1 month ago
      Modern Tribe is looking for two seasoned business development leads to drive new growth for the agency. This is a hybrid role between senior sales lead and a solutions architect. In this role at Modern Tribe you will help the company identify leads, develop relationships and close deals in line with our company values.
       
      The ideal candidate for this role is someone who has been writing proposals, selling large scale projects and maintaining key relationships for a successful digital agency for 3+ years and has been technically involved in online projects for 5+ years.
       
      You’ve been running projects for years: you’ve done your own sales, have a proven track record writing proposals that close deals, know how to work with WordPress, and understand the nuances of the WordPress business world. You’ve sold projects in the $75 – $250k+ range, and aren’t afraid to go bigger.
       
      Above all else, your daily attitude + output embody Modern Tribe’s company ethos of “live well and do good work”: you thrive on keeping the team happy and healthy. Matchmaking — not hitting sales numbers — is your jam. You hustle hard, enjoy the game and relish a genuine success. We pride ourselves on solving real problems for people rather than clutter the interwebs with more shit. If you jive with the mission of setting your team up for success, giving them the right flow and the right kind of projects, even if it means rejecting a potentially-lucrative gig…we’d love to hear from you.
       
      Note that scoping + strategy experience are a must-have for this role; Modern Tribe is ONLY looking for technical sales candidates at this time.

      Inclusion Statement

      Modern Tribe is committed to a culture that embraces diversity and inclusion. We foster an environment of collaboration, open engagement, fairness and respect regardless of differences in age, race, disability, national origin, gender identity, religion, sexual orientation or veteran status. As a hybrid workspace ranging from distributed contractors to traditional employees, we value the unique perspectives and experiences of our global team.
       
      We come from all walks of life. We are small business owners. We are tattoo aficionados and 80’s movie buffs and ex-pats. We are homeschool teachers. We are single parents. We are musicians, college drop-outs, and entrepreneurs. We are travelers, feminists, runners, volunteers, and makers. We are a Modern Tribe.
       
      Everyday we strive to fulfill our motto: live well and do good work. We hope you will consider joining us.
       

      Responsibilities

      Each of Modern Tribe’s sales team members closes upwards of $1 million in new project work each year. The company provides a healthy pipeline to keep things rolling. Team members are also expected to be out generating leads themselves through speaking at events, blogging, local networking, etc. We build relationships.
       
      The business development position at Modern Tribe is primarily focused on lead qualification and managing the sales funnel through contract close. Specific tasks this will involve include:
       
      • Managing the inbound inquiry funnel (triage emails, answer calls, etc)
      • Reviewing + qualifying leads that are a good fit for Modern Tribe
      • Helping define + scope projects of all sizes, ranging from $75k to over $1 million++
      • Clearly identifying customer needs and articulate how we can help solve them
      • Lead the proposal writing process
      • Working directly with service team directors / leads to get estimates
      • Pitching the final project / proposal to the end customer
      • Building relationships with prospective partners
      • Providing regular status updates on daily Sales scrum meetings
      • Working directly with Project Management and Strategy to handoff and oversee confirmed projects / upsell opportunities
      • Ensuring the internal CRM we use for tracking work stays updated + accurate
      • Verifying that that all workflows (proposal templates, estimate templates, etc) are documented and easily accessible
      • Maintaining strong, long-term relationships with customers once the project is underway, with the ability to expand business with current customers beyond the initial project
      • Writing outbound marketing pieces

      Personal Competencies

      • Impeccable communication + organization skills
      • A deep-seated love for relationship building
      • A diverse background that touches on technology, design and/or strategy, not just sales
      • Self-motivated, detail oriented
      • The ability to prioritize workloads and meet deadlines
      • An engaging + compelling writing style
      • Given the level of client communication involved, a near-perfect command of the English language is require

      Knowledge & Experience

      • 3-5+ years managing sales for digital agencies
      • A strong, proven track record building + managing relationships
      • A strong design or technical background — show us that you’ve been in the mix building stuff with an understanding of customer goals and how to solve for them
      • A demonstrable understanding of current technologies and what solutions will/will not work for a given customer’s needs
      • Demonstrated success driving new sales/client acquisition in an agency environment
      • Ability to travel approximately 1x per month on average (this fluctuates a lot)

      Additional Experience (Bonus Points)

      • A strong command of WordPress is HIGHLY desirable, but not required if you have years of experience selling or working with a similar CMS
      • Experience running web design and development projects & managing the customer relationship
      • Experience closing $1 million + in annual sales
      • Proven experience in strategy, design and/or executing major marketing initiatives
      • Distributed team experience is important (but not required)
      • A confidence + love for working remotely, and the potential social isolation that may bring
      • Experience in a project management role where you are can manage team workflows, estimate resourcing needs for pitches and keep team members accountable is a plus

      Location

      Work from anywhere in North, Central or South America. If your timezone is outside of US business hours, but you work at least 3+ hours of overlap each day, let's chat. You must be fluent in English. You just need a computer and a strong wifi signal to support daily video chats with the Tribe.
       

      Compensation

      This is an hourly gig and we are looking for 2 consultants, project load will vary,
      but we anticipate approximately 15-20 hours per week of work. Compensation depends on experience. Keep in mind that Modern Tribe’s sales team does NOT offer commissions at this time. 
       
       

      Perks

      We believe that distributed working is a way of life. We understand what it means to work remotely. We offer consistency in expectations, payment, and support. We believe in learning from each other and fostering personal growth. You can expect to learn a lot while working with us.
       
      (Also, if you work enough with us, we’ll bring you on the team trips.)
       

      Who We Are

      Modern Tribe, Inc. is a rapidly growing software & design company. We develop custom solutions for some of the world’s largest companies, government institutions and smaller growing organizations. We pride ourselves on our ability to bridge people and technology and to bring the passion and dedication of an entrepreneur to every project. Our team is composed of talented employees and freelancers around North & South America (and a smattering across the globe).
       

      Who You Are

      We love working with each other because we have built a culture that suits us well. We work primarily with freelancers and coordinate their talents for large projects. To be on our team, you must be:
       
      • HAPPY: Where there is a will, there is a way. Having a positive disposition allows us to achieve great things and to support each other.
      • HELPFUL: Always looking for ways that you can help others.
      • CURIOUS: It is essential that you have a passion for learning. Technology changes daily, and life has a way of constantly raising the bar.
      • ACCOUNTABLE: Our clients expect us to get the right thing done on budget and on time. Communicating expectations and meeting them is the cornerstone of success.
    • 2 days ago

      About us

      Sourcegraph's mission is to enable every software developer to create technology using the best tools. The innovations of the future will all rely on software, so by empowering developers today we can bring the future sooner. You can learn more about our mission by reading our our master plan.

      We are an open company: our code, our product roadmap, and our company processes are public. This transparency helps us rapidly gather feedback, iterate, learn, and deliver the best product to our customers.

      We value continuous progress and we release a new version of Sourcegraph every month. You can see all of the progress that we have made by visiting our blog, and all the exciting things that we are planning to work on by reading our product roadmap.

      Sourcegraph is an equal opportunity workplace; we embrace diversity and welcome people from all backgrounds and communities.

      If you are passionate about making the world better through software, come join us!

      About the role

      Every company in the world is a software company, and every developer in the world needs Sourcegraph. We are building a product that empowers developers, and are looking for someone who wants to help us bring the best development tools to every team in the world.

      We have demonstrated strong product-market fit, but have grown largely through word of mouth in the past. We are looking to accelerate, while staying true to our authentic, bottom-up go-to-market model (we strive to learn from companies like Atlassian, Stripe, Hashicorp, Dropbox, GitLab, and more).

      You will:

      • Help define, dissect, and optimize Sourcegraph’s user acquisition funnel and customer journey.
      • Think creatively about ways to grow or optimize different stages in the user journey/funnel.
      • Execute (this is not just a role for high-level consulting).
      • Be data-driven in helping our go-to-market teams (Developer Advocates and Sales) prioritize opportunities to invest their time.
      • Help build a growth and business team from the ground up.

      Ideal candidates have

      • A passion and excitement for software development (no training as an Engineer required, but you should have an understanding of how software development happens and Sourcegraph's value proposition).
      • Demonstrated background in analytical roles (BizOps, Growth, Consulting, Finance, etc.).
      • Familiarity with SaaS business models, and how software companies grow.
      • Creativity, and a willingness to try everything and iterate quickly (e.g. ideas that won’t scale or ideas that sound "crazy" at first).

      Compensation and benefits

      We provide competitive pay and equity because we want you to act like a business owner and share in the success of Sourcegraph. We also provide many benefits to keep you happy, healthy, and productive.

      Interview process

      1. You apply here.
      2. We schedule a 30 minute phone call to share what we are looking for in a candidate and to find out what you are looking for in your next role.
      3. We give you a small case study project to see how you would approach the job at Sourcegraph.
      4. We schedule a few more hours of interviews. We are happy to fly you out to our San Francisco office to meet the team in person, or to conduct the remaining interviews remotely, whatever works best for you.
      5. We check your references.
      6. We make you a job offer.

      We also expect you to be interviewing us too, so ask us any questions you have along the way!

       

    • Nightwatch
      1 week ago

      Marketing Manager at Nightwatch

      We are looking for an experienced, emotionally mature and perceptive individual who is growth and performance-oriented. We want someone to lead and manage marketing activities in our company, from inbound marketing (blog & content marketing) to SEO; social marketing outreach to paid marketing.          

      If you are a creative person who enjoys freedom, new technologies, and solving problems; and if you are a positive-oriented thinker who does not fit the traditional internet company structure, this job might be the right fit for you. We are not looking for someone who regularly switches companies, or who is only looking for a huge wage. Our mission is to develop a strong team that shares our values of personal growth, education, compassion and true friendship.

      Collectively, we want to bring forward-thinking and innovative solutions to the world. We are a bootstrapped company that believes the future belongs to smaller companies that don’t subscribe to the 9-to-5 corpo way of doing things. We believe that the Silicon Valley era is over, and we are building a business which allows us to enjoy the freedom of working remotely where each of us has the autonomy and flexibility to have a high impact on the world with our work.

      Requirements:

      • Well-developed leadership and management skills; at least 2 years experience with managing a marketing team
      • 5+ years experience with digital marketing
      • Proficiency in understanding and experience with direct and inbound marketing
      • Ability to identify and implement less conventional “growth hacking” processes
      • Extraordinary communication skills; preferably native english speaker, or excellent fluent speaker
      • Experience with SEO, paid advertising methods
      • Experience with split testing tools, Google analytics, funnel optimization

      How your work is going to look like:

      • Leading and improving marketing strategies and activities, including inbound / content marketing, SEO, email marketing, outreach, paid advertising, social media marketing and other related activities
      • Working closely with a remote marketing team of 3+ people (specialized for particular areas such as outreach, social media, and content-oriented)
      • Optimizing our user’s journey in the sales funnel
      • Improving and fine-tuning brand message across all communication channels
      • Setting, tracking and reporting performance and KPIs for all marketing activities

      Interested? Apply now!

      Tell us why you’d like to join, what you have achieved so far, and how you see yourself fitting in with us. A good start would be to take a look at our tool, our marketing activities and our sales funnel. Then, tell us what you think we could improve.

    • 2 weeks ago

      Mixmax’s Customer Success team is looking for our first Customer Implementation Lead to join us in our San Francisco office or remotely.  You’ll be part of our team who works daily towards the core value of “turning our customers into heroes at work” through utilizing Mixmax.  For this foundational hire as our first Customer Implementation Lead, you’ll have a dual role of:

      1. Building out the framework for the process, tools, collateral and metrics to implement Mixmax customers on the platform while...
      2. Successfully guiding Mixmax customers through their initial onboarding ensuring quick time to value and adoption of Mixmax in their daily workflows.

      Candidates interested in this role need to possess a high aptitude for process building, metrics, and tool adoption while also being comfortable working directly with customers as an individual contributor, leading their implementations.

      Diversity and inclusion are core to our culture, and we are actively committed to building a more inclusive work environment. If you are a member of an underrepresented group in technology, we strongly encourage you to apply.

      What skills do I need?

      • Delivering value to our customers:
        • Work directly with multiple Mixmax customers simultaneously to implement/onboard them effectively on Mixmax and
          • Guide and train them through their initial setup and usage of Mixmax via calls (video) and onsites.
          • Deliver quick time to value and full customer adoption of Mixmax core features.
          • Set expectations regarding the onboarding experience and timelines.
          • Troubleshoot and resolve customer issues which occur during onboarding.
          • By succeeding in the above, provide an overall delightful onboarding experience!
      • Foundational internal planning:
        • Partner with Customer Success leadership to
          • Develop and implement the initial iteration of the customer onboarding process at Mixmax.
          • Work cross functionally to develop the collateral, plays, process and tools which will support this function.
          • Bake out metrics to gain insights on customer health during onboarding and how the process can be improved.
      • Ensuring our customers are satisfied post onboarding:
        • Work to develop scalable touchpoints to ensure continued adoption post implementation through renewal.
        • Create and deploy intuitive monitoring for feature adoption and usage.
        • Develop automated customer outreach and check-ins to ensure post implementation customers remain engaged with the product.

          What 
      • Required Skills and Experience
        • Comfortable having a high amount of autonomy and working in situations where process may be ambiguous (we’re a startup!)
        • Have 2+ years of work experience in a related role.  Think of a work background in with proven success in project management, previous implementation experience, or customer success.
        • Possess a contagious sense of enthusiasm and energy to all client interactions.
        • Experience working in SaaS.
        • (Great to have but not required)  Domain knowledge of other email productivity tools.
        • (Great to have but not required) Previous usage and setup of implementation centric products like Salesforce, Totango, Asana or Gainsight.


        About MixMax:

      Mixmax’s mission is to do the impossible with email; we started Mixmax to take on the challenge of upgrading email to the 21st century. We believe everything you do today on the web should be possible in any email. This includes scheduling meetings, completing surveys, making purchases, and even interacting with apps.

      Just like you use Slack to talk within your team, you use Mixmax to talk to people outside of your team. Primarily, we help sales and recruiting teams achieve more and with greater consistency by automating their most common workflows and integrating with their existing toolchain - Gmail, Salesforce, Slack, text messaging and more.

      Our team is nimble, and growing quickly. If you join us, you’ll see the business grow through several different phases and your role will grow with it. You’ll wear multiple hats, embrace ambiguity, and take charge leading complex projects. You’ll have the support of an experienced team who’ve built multi-million dollar products and services. This is exceptionally challenging work, but will be the most meaningful and rewarding of your career.

    • 1 month ago

      Responsibilities

        • Work with our internal team and agencies to ideate on new creative ideas and targeting options with a focus on driving results
        • Research, plan, and launch new advertising initiativesManage agency relationship for paid advertising (social and PPC)
        • Manage social media posts and report on metrics from organic contentWork with product and content marketing to identify SEO successes, opportunities, and gaps
        • Support all digital campaign needs through landing page creation, email setup, ad trafficking, form creation, and email nurturing.
        • Oversee and manage the advertising budgetManage aggregator marketing platforms and advise on opportunities on comparison shopping networksOwn data management and integrity in Hubspot.
        • Support the customer lifecycle to maximize sales through automation in Hubspot (email drip campaigns, auto-responder, etc.).
        • Measure and report on the performance of marketing campaigns.
        • Partner with Campaigns, Content, SEO, and Product Marketing on development and implementation of a coordinated multi-channel customer acquisition strategy
        • Advise on advertising and email marketing testing and results

      Skills and Experience Required

        • 3+ years of experience in hands-on demand generation and marketing campaign management. SaaS software experience preferred.Vendor and agency management experience
        • Proficient with marketing automation tools (Hubspot, Marketo, Eloqua, etc.). Bonus points for Hubspot experience.
        • Proficient in WordPress
        • Experience with aggregator marketing
        • Working knowledge of SEO, Social, Google Analytics and Google AdWords campaigns
        • Ability to manage budgets to positive ROI goals
        • Detail oriented with a mindset to analyze data and suggest optimizations and tests
        • Proven track record in driving customer acquisition through paid media
        • Bachelor's degree in Marketing, Communications, Business or related (preferred)
        • Experience with list management, database segmentation and email delivery (and anti-SPAM implications.)

      Benefits

        • We provide benefits that allow you to live life by your own design. Redox employees enjoy unmatched autonomy in their work and the support to live a balanced life.  We trust you know what you need to be happy, at work and at home.

        • Tackle Challenging Problems Everyday. There is no roadmap for what we are building, so you’ll have the backing and support of talented engineers and security practitioners to make sure you have what you need to be successful.
        • Work Anywhere. (Within the US) We want to have the best people at Redox - no matter where you call home.  All Redox employees are encouraged to live and work wherever they're happiest. All you need is power, wifi, and a computer and you’re good to go. We also run a number of co-located working spaces across many US cities if you prefer an office environment.
        • Flexible Working. Take a trip somewhere fun, stay home to recover from being sick, or have a staycation to unplug and recharge. Our best work happens when we feel fresh and inspired. We leave it up to you to decide when you need to take breaks and encourage you to make time for adventure and discovery.
        • Health & Dental from Day 1. Working in healthcare makes you understand all the challenges life can throw at you. Your health and dental coverage starts when you do to make sure you're always covered.  We provide health and dental insurance for employees, spouses, domestic partners, and dependents, as well as life and disability insurance.
        • Parental Leave. As your family grows, it’s important that you’re there and have time to figure out what your family’s new norm is.  You can take 12 weeks of paid time off within the first year of your new addition arriving. We know that they need you and we have your back.
        • Productivity Fund. We want you to be able to set up a workspace that allows you to perform at your very best.  All Redox employees receive an annual discretionary stipend so you can select what helps you be productive.  
        • 401k. We offer an optional, customizable and flexible 401k plan for you to plan for your financial future on your terms.
    • You must have proven sales experience in closing custom web and mobile development projects in the US.
       
      Hello, thank you for checking out our post. We are not hiring an employee we are searching for a person to work as our partner to support our ability to generate more leads that turn into closed deals and generate software sales income. You are a generator.
       
      I have existing clients I need to hand off to pursue this model full time. I have one person in Boulder already with a full client list. This is a unique opportunity. 
       
      "If you want to go fast, go alone; but if you want to go far, go together"
      Potential African Proverb
       
      This position will start ASAP. We currently have over a dozen clients. And we have more interested, this is where you come in. You will handle five of our clients and run this as your own business inside the system we have built.
       
      A bit about me:
       
      I live a mindful life and have a strong commitment to my spiritual practices and inner work. This is a startup and I believe this is a spiritual path. I consciously co-parent two teenage boys and practice yoga/workout daily. I believe in family, authentic relating, evolved economics, finding one's unique path, being grounded, abundance and flow. I am an entrepreneur, salesperson and creative. Here is my LinkedIn profile: https://www.linkedin.com/in/briantsuchiya/
       
      A bit about you:
       
      You first and foremost are doing your inner work. You have a similar lifestyle and our values align. I care most about who you are as a person.
       
      You must have experience with LinkedIn, email campaigns, content writing and web and mobile software sales. Software lead gen and sales background is required.
       
      In your recent work history you have demonstrable success in web and mobile software revenue generation. You thrive off of creating leads, engaging and closing deals for our clients. You are creative and systems driven. You have amazing oral and written communication skills. We have a strong sales and marketing foundation. You own a Mac in good working order, as all of our systems are Mac. You have a suitable home office, with Vonage compatible modem on your Internet service and you will need a printer.
       
      Your Role:
       
      We have clients that want us to sell lots of software development for them in the US. Your focus is to generate leads for them using the system we have developed and then closing the sales qualified leads you generate. This is fulltime and flexible work from home opportunity. You will create all campaigns for up to 5 initial clients, manage a small offshore lead gen team, create reporting and metrics for our clients and sell every lead you generate or they provide. For our clients we are currently doing prospect list generation, cold emails, target emails, LinkedIn messaging, content creation and all sales activities from initial call through contract with some light account management. It is a very diverse day with lots of different types of activities.
       
      Some tasks will be to send out emails, manage your appointments, enter data into CRMs, create reports for our clients and weekly lead gen meetings. We work in multiple CRMS, like Hubspot, Pipedrive, Zoho and Highrise with our clients. Your core skills are lead generating and sales!
       
      Your Compensation:
       
      You will be paid as a contractor on a 1099 and will have total flexibility with your hours and how you generate leads and sell for our clients. You will be paid from the base revenue we charge for lead generation and we have no guarantees. You only earn from what your clients pay us.
       
      You can expect a base of around $6000/mo and your big incentive is commission for deals you close. This is how we all ultimately make money, generating software sales for our clients.
       
      You will manage a Pod, each Pod starts off with 5 initial lead generation clients that we work together to sign. We set up all the systems, train you on the all systems and then you run your business. You are responsible for your training time plan the initial 6 weeks as training and this is without pay.
       
      We charge $2450 per month for lead generation services and we get 10 to 20% commission on payments made on software contracts. You will pay a $1000/mo licensing fee, 5% admin and support fee and we split the sales commission. You also pay for all your own systems and tools. If we are interested we will give you access to all of the numbers, decks and contracts.
       
      Your desire and drive should get you to six figures in the first 15 months!
       
      Our Company:
       
      We sell custom web and mobile development to US and Canadian customers for offshore and nearshore companies. Our clients whom we vet and select pay us commission on closed deals and pay monthly for lead generation services. Our clients hire us to be their sales and marketing US based office.
       
      We are working with companies in India, Central/Eastern Europe and LatAm. We sell all major technology stacks, RoR, Python, Java, PHP, .NET and Mobile.
       
      This opportunity is to support our ability to spend as much time as we possibly can in lead generation, lead conversion and sales for our clients. Ultimately talking with customers in the US and Canada about their software projects, this is how we create value for our clients and generate revenue.
       
      This is a unique opportunity and will require you to be full time to join us. We care about who you are as a person first and then we will look at what you have done professionally.
       
      We have a substantial database of Indian, Central/Eastern European and Central/South American companies. We have the systems, deck, contract, experience, success stories, the credibility and the market knowledge. We will teach you everything we do to help you recruit your clients and to sell software in the US.
      I started with one sales client who generated lots of quality leads. I worked exclusively and part time maybe 15 hrs a week on average. Here are the numbers I produced for Idyllic.
       
      2014 $147,648 exclusively for Idyllic sold $700K
      2015 $202,982 exclusively for Idyllic sold $1.1M
      2016 $98,000 exclusively for Idyllic sold $1.2M wrote off over $100K in commissions they had financial troubles
       
      Since the collapse of Idyllic I've been working on different models and have continued to earn my income in this industry.
       
      2017 & 2018 averaged $100k in income as I landed on this model for 2019 and the future.
       
      If you are interested please answer the following questions and we will only reply candidates that do.
       
      1. Who are you?
      2. Why do you want to pursue this opportunity?
      3. Why are you an ideal match for this role?
      4. Please provide feedback on this ad.
      5. What is alive in your world right now?
      6. What do you think would be your biggest challenge in this role?
       
      Please send your Linkedin and any CV or resume you may have.
       
      Namaste and have a great day. Brian
    See 7 more Marketing / Sales jobs
  • Product (1)

    • Frontastic GmbH (near to CET would be preferred)
      1 month ago

      Frontastic is looking for a Lead UI/UX Designer (f/m/*) as either part-time or full-time position. We are a remote-first company currently operating in the Europe/Berlin timezone. Locations in or close to Germany are preferred to make our regular in-person meetings easier. Many startups believe that amazing UI/UX is a “nice to have”. For us, it’s a “must have” and an important key to achieve our vision: to be the standard for management and delivery of digital customer experiences on every device in the API-economy. We’re looking for our first lead designer. You love taking creative risks, and have a thoughtful approach to both UI and UX? Then we should talk! Your goals will be twofold: how can you best improve the experience for customers and marketers, and how can you do so in a magnificently beautiful way? This is not a junior position. If you are experienced, have proven to be able to work independently and like being a design mentor for everyone working at Frontastic, this position is for you. WHAT YOU’LL DO - Develop the Frontastic design language and lead the design of our products - Collaborate with business and engineering teams to understand and translate complex ideas into new features, screens and interface elements - Maintain design coherence and brand consistency across all Frontastic products, while providing guidance to other teams - Build functional and beautiful interfaces for our product as well as for our website - Create assets for our platform, including: thumbnails, banners, product images and more WHO YOU ARE - You have 3+ years of digital product design experience, working in B2B and B2C web applications - You have demonstrated experience working across all phases of the product design process, including ideation, user flows, wireframes, prototypes, high-fidelity mockups, copywriting, specs, visual assets, and other deliverables - You have a strong portfolio showcasing your best work - You are fluent in product design tools like Sketch, Figma or Framer - You have a can-do, startup mentality - You don’t see UX in isolation, but rather as a team attitude - You are motivated to work from your home office or a co-working space and able to structure your work day accordingly. - You are able and willing to prefer written communication to make well structured information readily available to everyone and follow established communication patterns - You are motivated to work from your home office or a co-working space and able to structure your work day accordingly. That’s what makes you special. WHAT WE OFFER As our colleague you have the flexibility to choose your own working hours throughout the day to incorporate this job into your life-work balance. Our work week has 40 hours maximum and overtime is the exception. No vacation days are necessary to run errands, and there is certainly no need to wait until after work to take care of a family emergency. Our team strives to improve themselves following these guidelines: - We offer a friendly learning environment and try hard not to blame anyone for not knowing something and actively encourage mentoring of your peers. - We use practices like pair programming, mob programming, test driven development when it makes sense and continuously refactor our code to constantly share knowledge and keep the amount of technical dept low. - We are a remote-first company with regular meetings in-person. We use tools like Email, AirTable, Hangouts and Slack to stay in touch during our daily work. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If we receive job applications from yet underrepresented groups those applications will be preferred. COMPENSATION For this particular job we are offering to pay between 40.000 € to 60.000 € based on experience and skills. Optionally you can get Virtual Shares from our Virtual Shares Options Program (VSOP) as part of your compensation. If this job sounds interesting to you, please send a letter of motivation, CV and your earliest possible starting date to: [email protected] Do you have a questions first? Do not hesitate to get in contact via mail!

  • All others (9)

    • 2 weeks ago
      TaxJar is the leading technology solution for busy eCommerce sellers to manage sales tax and is trusted by more than 15,000 businesses. Our mission is is to make eCommerce easier for everyone. 
       
      OUR CORE VALUES
      • We do the right thing for our customers.
      • We're a team, built on trust.
      • We're proud to be remote.
      • We're in control of our own destiny.
      TaxJar’s remote-only team of 60 people is growing quickly! We're looking for an entrepreneurial, creative and analytical Chief of Staff to support our CEO and the leadership team. The ideal candidate will perform diverse communication functions, that require confidentiality, initiative and decision making. You will be supporting a CEO in a completely remote work setting, so we are looking for a quick thinker who over-communicates and excels in a distributed environment.
       
      *This is a full-time remote position available to folks located in the US.
       
      AS A CHIEF OF STAFF YOU WILL
       
      • Completes a broad variety of administrative tasks for the CEO, including composing and preparing correspondence, completing expense reports, managing calendar appointments
      • Plan, coordinate and ensure CEO’s schedule is followed and respected
      • Communicate directly, and on behalf of the CEO, with investors and others.
      • Research, prioritize and follow up on incoming issues and concerns addressed to the CEO
      • Be comfortable with ambiguity, have strong attention to detail, and be excited to work in a fully-distributed remote environment with multiple teams.
      • Consult with leadership to solicit information, provide critical updates, and coordinate priorities
      • Plan team off-sites and events and plan travel effectively
      • Collaborate with colleagues to implement policies and develop improvements
      • Analyze, recommend and execute CEO external speaking engagements and event appearances, including conferences
      • Organize and run executive meetings, company-wide all hands meetings, and ensure company decks are prepared
      • Act as a key stakeholder on special projects as needed
      • Fill in gaps where needed, especially if a request does not clearly fall under someone’s role.
      REQUIREMENTS
      • 5+ years of experience in supporting executive level staff in a startup environment
      • Bachelor's Degree or higher
      • Strong administrative skills, ideally supporting a CEO or C-suite member on a daily basis
      • You have the perfect combination of patience and an intense bias for action
      • Strong communication skills and ability to communicate early with both internal and external stakeholders
      • Superior attention to detail, with strong process and documentation skills
      • Clear, concise writer
      • Self-directed, self-motivated and a fast learner
      • Agile, humble, trustworthy, and a team player
      • Excel at communicating with the team remotely (Basecamp, chat, zoom, email, etc)
       
      YOU'LL BE A GREAT FIT FOR OUR TEAM IF YOU
      • Only want to work remotely
      • Are a PRO at communicating and collaboration
      • Highly value working with people you like and respect
      • Are accountable
      • Are confident in your skills and a solid team player (We’re peers here, no egos please) but also comfortable working asynchronously
      • Hungry to play an impactful role and not afraid to fail
       
      We’re a happy team and we all really love what we do. We've created a space where high-achievers can succeed, but are also safe to fail. We're profitable and focused on growing TaxJar sustainably. We're always learning how to make TaxJar the best place to work for all of us, and not just another tech startup. We’re always looking for an amazing new teammates to come share in the excitement of solving real-world problems with technology.
       
      BENEFITS
      • Excellent health, vision and dental benefits
      • Flexible vacation policy
      • 401k Plan
      • $1,000 in professional development credit
      • Home office stipend
      • Equity in a profitable company 
      • 2x year all-company in person retreats (fully paid for by us of course)
      • Brand new Macbook computer 
      • Mandatory Birthday holiday!
      • 12 week paid maternity/ 6 week paid paternity leave
      • Monthly perks reimbursement for things like Netflix, Amazon Prime, your gym membership, home internet and more.
      We offer all of our employees amazing benefits. Visit www.TaxJar.com/jobs for a full list of our benefits and to learn more about how we work and what we stand for.
       
      If you're not the perfect fit for this position, but you know someone who is, we'll pay you $1,000 if you refer us to the person we hire.
    • 4 days ago

      Human (Resources) Wrangler

      Would you like to take part in building the future of our distributed workforce? Are you located somewhere outside of the United States, preferably in a UTC + time zone? Automattic is a place like no other: our fast-growing team of 800+ works from home (or any other location they choose), in one of 65+ countries, to democratize publishing and make the web a better place. Check out our Work With Us page for more info on how we work, our development process, and benefits.

      The Human League (externally known as HR) team’s goal is to ensure our company is the best place Automatticians have ever worked, making each person feel welcomed, included, valued, and respected. We are looking for a Human (Resources) Wrangler to join our team and help scale our distributed model as we grow.

      Some of your responsibilities will include managing global compensation, administering benefits programs, analyzing employee engagement data, developing learning opportunities and programs, being a strategic partner to Automatticians, and promoting labor relations.

      Do you have:

      • Experience with a lean, fast-growing, fast-paced software, internet, or creative startup?
      • An insatiable curiosity for new technology, gadgets, and streamlined processes?
      • Experience using WordPress?
      • Experience working with remote team members?
      • Experience implementing multinational compensation and benefits programs?
      • Experience supporting team leads and team members through all aspects of employment (onboarding, coaching others, brainstorming solutions, managing performance improvement plans)?
      • A passion for elegant, simple, automated solutions that keep operations running smoothly?
      • Exceptional verbal and written communication skills in English?
      • An ability to see opportunities to make the work environment better and the initiative to move forward with action?

      Priority given to applicants outside of the United States. We are looking to expand our team and aim to reflect the diversity of Automatticians currently working with us.

      At Automattic, we value diversity and know that different perspectives will ensure our team is innovative and creative thinking. If your prior experience is within an HR specialty (i.e. Benefits, Compensation, Labor Relations) apply! 

      We’re serious about growing diversity in the tech industry. We want to build Automattic as an environment where people love their work and show respect and empathy to those with whom we interact. Diversity typically includes, but is not limited to, differences in race, gender, sexual orientation, gender identity or expression, political and religious affiliation, socioeconomic background, cultural background, geographic location, disabilities and abilities, relationship status, veteran status, and age. To work on diversity means that we welcome these differences, and strive to increase the visibility of traditionally underrepresented groups. Read more about our dedication to diversity and inclusion.

      How to Apply

      Does this sound interesting? If yes, please send a short email to jobs @ this domain telling us about yourself and attach a résumé as a PDF. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject.

      Proofread! Make sure you spell and capitalize WordPress and Automattic correctly. We are lucky to receive hundreds of applications for every position, so try to make your application stand out. If you apply for multiple positions or send multiple emails there will be one reply.

      If you’re reading this on a site other than automattic.com please ensure you visit automattic.com/work-with-us for the latest details on applying.

      To increase your chances of standing out, please answer the following questions in your application:

      • In one paragraph, describe your philosophy of HR, specifically addressing the balance between an HR employee’s responsibility to represent the company and the responsibility to advocate for team members.
      • What’s your favorite HR tool and why?
      • What’s the most compelling HR-related book you’ve read? Why?
      • Tell us about an interesting HR situation you were involved in. What made it interesting to you? If the situation was an issue, how was it resolved?

      We look forward to hearing from you!

      All Jobs Require

      • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
      • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
      • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
    • Automattic
      1 week ago

      Financial Analyst

      At Automattic, we are the people behind WordPress.com, WooCommerce, and Jetpack. We believe in making the web a better place. We’re a distributed company with 800+ Automatticians in 65+ countries speaking 75+ languages. Our shared goal is to democratize publishing so that anyone with a story can tell it, regardless of income, gender, politics, language, or where they live in the world.

      On Automattic’s finance team, we spend every single day helping our company make better decisions. We build business analytics that make complex things simple. We create and share insight into Automattic’s worldwide operations by deeply analyzing our metrics to understand the drivers. We collaborate across the company to improve performance. We do deals, including global M&A and financings.

      We’d love to hear from you if:

        • You are passionate about and experienced with lean, fast-growing, dynamic technology companies.
        • You are fluent in the financial and operating metrics of software as a service (SaaS) or other subscription businesses.
        • You are meticulous and able to master a vast amount of details then build on that foundation to provide strategic insights and advice.
        • You are highly motivated to learn new things and improve your skills.
        • You have excellent verbal and written skills in English.
        • Bonus points: You are comfortable working with large datasets and SQL.
        • Double bonus points: You’re familiar with tools like Host Analytics or Adaptive Insights.

      If you have experience with WordPress, software development, coding, open source, or other relevant areas, don’t forget to mention it. Like all positions at Automattic, you’ll work remotely, and can be based wherever you live.

      We’re serious about growing diversity in the tech industry. We want to build Automattic as an environment where people love their work and show respect and empathy to those with whom we interact. Diversity typically includes, but is not limited to, differences in race, gender, sexual orientation, gender identity or expression, political and religious affiliation, socioeconomic background, cultural background, geographic location, disabilities and abilities, relationship status, veteran status, and age. To work on diversity means that we welcome these differences, and strive to increase the visibility of traditionally underrepresented groups. Read more about our dedication to diversity and inclusion.

      How to Apply

      Does this sound interesting? If yes, please send a short email to jobs @ this domain telling us about yourself and attach a résumé as a PDF. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject.

      Proofread! Make sure you spell and capitalize WordPress and Automattic correctly. We are lucky to receive hundreds of applications for every position, so try to make your application stand out. If you apply for multiple positions or send multiple emails there will be one reply.

      If you’re reading this on a site other than automattic.com please ensure you visit automattic.com/work-with-us for the latest details on applying.

      To increase your chances of standing out, please answer the following:

      • In one sentence, how would you describe Automattic’s business model to someone who isn’t familiar with the company?
      • What is your favorite SaaS metric for a business like WordPress.com?
      • Tell us about an analysis problem you enjoyed working on recently. Why did you like it?

      All Jobs Require

      • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
      • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
      • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
    • Remote

      This position is remote.

      GitLab is adding the next essential member to further strengthen our accounting and finance team. You will join our team in its early stages and support in developing a highly efficient, world class accounting process. We expect you to deeply understand GAAP accounting principles, and how to apply those principles to GitLab’s financial statements.

      Responsibilities

      • Assist in determining and documenting the Company’s accounting policies and position on relevant transactions.
      • Review of non-recurring journal entries to determine appropriate classification.
      • Must have good technical research skills.
      • Must be able to work collaboratively with the operational accounting team and business functions.
      • Provide periodic technical accounting trainings to the members of the Accounting organization.
      • Coordinate with external auditor (Ernst & Young) on technical accounting issues.
      • This position will initially be an individual contributor but we expect this person to build a highly functioning, distributed team over time.
      • Provide support to the accounting close process, including preparation of US GAAP financial statements.

      Requirements

      • Proven work experience in a Technical Accounting role.
      • Fair knowledge of SEC filing requirements, experience highly preferred.
      • Must have at least three years of work experience in a Big 4 CPA firm.
      • Must have knowledge of US GAAP.
      • Strong working knowledge of GAAP principles and financial statements.
      • Proficient with google sheets.
      • Revenue recognition, namely 606, experience highly preferred.
      • Detail-oriented, self-directed and able to effectively complete tasks with minimal supervision.

      Hiring Process

      Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find her/his job title on our team page .

      • Selected candidates will be invited to schedule a 30 minute screening call with our Global Recruiters.
      • Next, candidates will be invited to schedule a 45 minute interview with our Controller.
      • Candidates will then interview with our Senior Accounting and Reporting Manager.
      • Candidates will then be invited to schedule a 45 minute interview with our CFO.
      • Successful candidates will subsequently be made an offer via email.

       Additional details about our process can be found on our hiring page .

      Compensation

      To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.
       
      Additional details about our process can be found on our hiring page.

       

      Remote-TEL
      Remote-NYC
    • 1 month ago
      Redox is a 4 year old, fast-growing startup on a mission to change healthcare.

      Joining the Talent Acquisition team at Redox, you will play a meaningful role in the growth of our team. We count on the TA Team to ensure that the top of our hiring pipeline consistently has high quality candidates to meet our hiring goals.

      You will develop and execute strategies for sourcing candidates, including outbound email campaigns to build our brand among potential candidates and targeted outreach to people in engineering, product, business, and operation roles who would raise the bar for our team. You will identify untapped sources of candidates who will increase both the quality and diversity of our team. You will partner closely with hiring teams to move candidates through the hiring pipeline until the successful candidate is identified and hired. You will ensure that candidates have a great experience in applying to Redox, whether or not we decide to make an offer.

      You will be the first person that most of the next generation of Redoxers interact with. As such, you must embody Redox culture, champion our mission, and set the tone that will last throughout a successful candidate’s Redox career.

      Required skills and experience

        • A minimum of 4+ years recruitment experience, ideally in a fast growth startup.
        • Broad recruitment experience, with a bonus skill set of deep expertise in any of the following disciplines: engineering, product ownership, sales/business development, IT security or API implementation.
        • Outgoing, personable, authentic, collaborative and highly communicative.
        • Able to connect with and work well with many different types of personalities. You will be recruiting for roles across the business units.
        • Comfortable working in a high autonomy environment. You will have objectives. We will support you and collaborate with you, but you must be able to work independently, while communicating effectively with the TA team members..
        • High sense of urgency and high bar for quality.
        • Business and product-savvy. You will help leaders at Redox understand how hiring can help them meet their objectives. You must have a commitment to engage with the business and product.
        • Consistent track record with sourcing, recruiting and closing extraordinary technical talent.
        • Expertise in tech/product recruiting, able to influence hiring managers, candidates and team members in a consultative way.
        • High levels of Redoxiness
    • 2 weeks ago
      Remote

      This position is remote.

      GitLab is looking for an essential member who can help drive operational improvements within our finance department. You will join our team in its early stages responsible for developing a highly efficient, world class accounting process. We expect you will know your way around GAAP principles, financial statements, and be a proven problem solver.

      Responsibilities

      • Supervise accounting staff on daily tasks
      • Provide training to new and existing staff as needed.
      • Ensure an accurate and timely month end close by providing leadership and support to the accounting close process. This role includes serving as a hands-on team member responsible for performing and reviewing transactions which includes but not limited to equity, inter-company and allocations.
      • Assist with daily banking requirements. Monitor and forecast cash position
      • Establish and enforce proper accounting policies and principles
      • Assist in development and implementation of new procedures to enhance the workflow of the department.
      • Responds to inquiries from the CFO, Controller, and company wide managers regarding financial results, special reporting requests and the like.
      • Assist in preparing for and managing annual external audit. Coordinate with other auditors as needed.
      • Support overall department goals and objectives
      • Manage 3rd party accounting consultants and other accounting professional contractors as needed.
      • Administrator of NetSuite including chart of accounts maintenance.

      Requirements

      • Proven work experience as an Accounting Manager or similar leadership role.
      • Public company accounting experience is required
      • Ability to contribute to the career development of staff and a culture of teamwork
      • Strong working knowledge of GAAP principles and financial statements
      • Must have experience with Netsuite
      • Proficient with excel and google sheets
      • International experience preferred.
      • Detail-oriented, self-directed and able to effectively complete tasks with minimal supervision
      • Proficiency with GitLab
      • You share our values, and work in accordance with those values.
      • Successful completion of a background check.

      Hiring Process

      Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find her/his job title on our team page.

      • Selected candidates will be invited to schedule a 30 minute screening call with our Global Recruiters
      • Next, candidates will be invited to schedule a 45 minute interview with our Controller
      • Candidates will then be invited to schedule a 45 minute interview with our CFO
      • Finally, candidates may be asked to interview with the CEO
      • Successful candidates will subsequently be made an offer via email

      Additional details about our process can be found on our hiring page.

      Compensation

      To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.
       
      Additional details about our process can be found on our hiring page.

       

      Remote-TEL
      Remote-NYC
    • 2 weeks ago

      Description

      Are you a recruiting all-star with a proven record of identifying and recruiting top talent?


      Exodus is looking for a full-time Recruiting Director to help our users regain financial sovereignty by recruiting amazing individuals for our growing global team.


      As the Exodus Recruiting Director, you’ll be responsible for recruiting top-notch candidates and helping them throughout the recruiting and onboarding processes.


      What You Will Do

      Own our recruiting and onboarding processes from beginning to end.

      Build and manage a pipeline of top-notch candidates using social media and other creative channels whether they are online or off.

      Filter and organize candidates according to Exodus brand and culture fit.

      Schedule and conduct interviews with candidates.

      Communicate interview findings to relevant team members.

      Give and take feedback to and from candidates.

      Create and manage an offer process for new hires.

      Create and manage an onboarding plan for new hires so that they can hit the ground running.

      Continue to stay in touch with new hires until they feel fully acclimated as part of the Exodus team.

      Ensure a high-touch process so candidates never feel lost at any point of the recruiting and onboarding processes.

      Work with management team and team leaders to identify talent needs and improve recruiting and onboarding processes.

      Create compelling job descriptions for new career openings at Exodus that attract talented and qualified candidates.

      Create and maintain job listings for our website and selected job boards.

      Develop creative ways to constantly look for and attract the best talent while staying true to Exodus’ mission and culture.

      Represent Exodus with integrity and professionalism as a first point of contact for candidates.

      Who You Are

      You have a strong passion for digital assets and it shows.

      You have a great track record of identifying and qualifying top talent, preferably for startups.

      You have experience sourcing candidates through various channels.

      You speak English fluently and feel very comfortable on video-calls.

      You are able to stay organized and stay on top of where different candidates are in the recruiting cycle and manage their respective needs.

      You are engaging, vibrant, charismatic and have great people skills.

      You have excellent references and a history of trust and established relationships in former careers.

      You have experience working remotely and/or know how to manage yourself and communicate effectively.

      You are a learner and always striving to make yourself and those around you better.

      You have used Exodus and have exchanged digital assets inside the platform. (Be prepared to share at least one order ID from your exchange history so we can discuss your exchange experience inside the product.)

      You would love to promote Exodus as a tool to bank the world using the new financial system.

      You take responsibility for your actions.

      You take initiative and don’t have to ask for direction.

      You seek what’s best for the team, rather than what’s best for yourself.

      You don’t necessarily have to be technical, but you understand the difference between Java and Javascript.

      Bonus points for being technical and/or having a wide range of other specialized skills such as design, communications, copywriting, customer support, etc.

      How To Apply

      Send an email to [email protected] with a few words on why you would be the perfect fit for this role.

      Include a link to a short (2 minute maximum) YouTube video (unlisted or private is fine) introducing yourself and showcasing the value you can provide to our team.

      If you want to include a Resume/CV, make sure it is in PDF format.

      Ensure the subject is "RECRUITING DIRECTOR - FIRSTNAME LASTNAME"

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