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Marketing / Sales (7)

  • 1 month ago

    Mixmax’s Customer Success team is looking for our first Customer Implementation Lead to join us in our San Francisco office or remotely.  You’ll be part of our team who works daily towards the core value of “turning our customers into heroes at work” through utilizing Mixmax.  For this foundational hire as our first Customer Implementation Lead, you’ll have a dual role of:

    1. Building out the framework for the process, tools, collateral and metrics to implement Mixmax customers on the platform while...
    2. Successfully guiding Mixmax customers through their initial onboarding ensuring quick time to value and adoption of Mixmax in their daily workflows.

    Candidates interested in this role need to possess a high aptitude for process building, metrics, and tool adoption while also being comfortable working directly with customers as an individual contributor, leading their implementations.

    Diversity and inclusion are core to our culture, and we are actively committed to building a more inclusive work environment. If you are a member of an underrepresented group in technology, we strongly encourage you to apply.

    What skills do I need?

    • Delivering value to our customers:
      • Work directly with multiple Mixmax customers simultaneously to implement/onboard them effectively on Mixmax and
        • Guide and train them through their initial setup and usage of Mixmax via calls (video) and onsites.
        • Deliver quick time to value and full customer adoption of Mixmax core features.
        • Set expectations regarding the onboarding experience and timelines.
        • Troubleshoot and resolve customer issues which occur during onboarding.
        • By succeeding in the above, provide an overall delightful onboarding experience!
    • Foundational internal planning:
      • Partner with Customer Success leadership to
        • Develop and implement the initial iteration of the customer onboarding process at Mixmax.
        • Work cross functionally to develop the collateral, plays, process and tools which will support this function.
        • Bake out metrics to gain insights on customer health during onboarding and how the process can be improved.
    • Ensuring our customers are satisfied post onboarding:
      • Work to develop scalable touchpoints to ensure continued adoption post implementation through renewal.
      • Create and deploy intuitive monitoring for feature adoption and usage.
      • Develop automated customer outreach and check-ins to ensure post implementation customers remain engaged with the product.

    • Required Skills and Experience
      • Comfortable having a high amount of autonomy and working in situations where process may be ambiguous (we’re a startup!)
      • Have 2+ years of work experience in a related role.  Think of a work background in with proven success in project management, previous implementation experience, or customer success.
      • Possess a contagious sense of enthusiasm and energy to all client interactions.
      • Experience working in SaaS.
      • (Great to have but not required)  Domain knowledge of other email productivity tools.
      • (Great to have but not required) Previous usage and setup of implementation centric products like Salesforce, Totango, Asana or Gainsight.

      About MixMax:

    Mixmax’s mission is to do the impossible with email; we started Mixmax to take on the challenge of upgrading email to the 21st century. We believe everything you do today on the web should be possible in any email. This includes scheduling meetings, completing surveys, making purchases, and even interacting with apps.

    Just like you use Slack to talk within your team, you use Mixmax to talk to people outside of your team. Primarily, we help sales and recruiting teams achieve more and with greater consistency by automating their most common workflows and integrating with their existing toolchain - Gmail, Salesforce, Slack, text messaging and more.

    Our team is nimble, and growing quickly. If you join us, you’ll see the business grow through several different phases and your role will grow with it. You’ll wear multiple hats, embrace ambiguity, and take charge leading complex projects. You’ll have the support of an experienced team who’ve built multi-million dollar products and services. This is exceptionally challenging work, but will be the most meaningful and rewarding of your career.

  • 3 weeks ago

    At RaiseMe, we imagine a world where every student has an opportunity to realize their college and career ambitions, and we believe that expanded access to education is the foundation of that future. We’re working to empower millions of students to build their personal path to college while making paying for it simpler and more transparent.

    What would you do?

    * Work closely with Partner Success Managers to create customized plans and micro-scholarship programs for our college and university partners, support their goals and drive urgency 
    * Develop plans for college partner meetings by researching partner relationship history, micro-scholarship programs, and enrollment goals 
    * Work cross-functionally with product and engineering teams to successfully implement, QA, and activate partner programs 
    * Develop analytical and storytelling ability by building custom dashboards and strategic business reviews with RaiseMe and partner data 
    * Ensure that Salesforce contains accurate account details and contact information for partners, and is updated regularly based on new information 
    * Manage and respond to inbound requests from current partners in a timely manner 
    * Identify opportunities to improve our product offering based on deep knowledge of our students’ and partners’ needs 
    * Work with the team on conference planning; prepare meetings and presentations, and assess attendee lists 
    * Have the opportunity to grow into a full account management position as a Partner Success Manager at RaiseMe with career development and progression

    This job might be for you if you're:

    * A Doer: You are driven, self-motivated and a self-starter who brings your ideas to life and takes pride in results. You are resourceful and find ways to get things done regardless of the obstacles. You are not fearful of failure and realize that failure is often a step closer to figuring out what works. Taking on complex challenges excites you, even if you have to ask for help or spend some time figuring out where to begin. 
    * Organized: You are detail oriented and can handle having a variety of different projects on your plate at one time because you are good at keeping track of them. You can create a structure for yourself to be most successful. 
    * A Talented Communicator: You are a “people person” who enjoys communicating with people and has a strong awareness of those around you. You are thoughtful about the ways you communicate and the impact that may have on a client. You have the ability to sense when a conversation is progressing in a positive or negative way and have the confidence to address concerns. When you are passionate about a cause, you are able to rally everyone around you. 
    * Confident but Self-Critical: You are confident in your skills and the quality of your work product. At the same time, you are not afraid to ask for help and want to constantly be improving. You are looking for professional development and mentorship in order to reach your full-potential in your role. 
    * Mission-Driven: You want to use your talents to make the world a better place and you are in a rush to do it. You may have worked in education or ed-tech before or your desire to improve education may come through in other experiences from your life.

    Who we are looking for:

    For the Partner Success Associate role, we are looking for someone with 1-3 years of experience in a client facing higher ed role (working in an admissions office is a plus). We are looking for candidates who are hungry to work in a fast-paced, entrepreneurial business environment and who have a proven track record of success in their past roles and experiences. We are open to remote candidates from anywhere in the US, but candidates from San Francisco, New York, New Jersey, Pennsylvania, and Connecticut are preferred.


    What will success look like for you at RaiseMe?

    * You will have learned quickly as a Partner Success Associate, grown professionally and personally, and progressed on the Partner Success team to take ownership of your own portfolio of partners. 
    * You have built metrics for success and set goals to expand the reach & potential of partners’ micro-scholarship programs. 
    * University leaders and other partner organizations have come to depend on you as a trusted advisor. 
    * You have helped millions of students to achieve their potential and fulfill their college ambitions. The product and company you have helped build transform the way billions of dollars in financial aid are distributed each year. 
    * You have built strong relationships with senior leaders from top universities, corporations, and foundations across the country. 
    * You have helped build a category-defining company and have an attractive equity stake. 
    * You have learned a ton, met amazing people, developed your skills, and had a life-shaping experience.

  • We’re a startup based out of Waterloo, Canada building a smart, curious, and driven team that’s passionate about making software that helps sales reps sell better.

    Prospect is a lead generation platform that intelligently sources contact data right inside of your web browser in real-time. The best sales teams from the top tech companies in the world use Prospect to crush their sales target


    We’re currently a team of 10 people -- you will be #11.

    We are profitable and self-funded (no VCs or investors). We did this because we want to do what’s best for our team and customers (not investors).

    We have sane working hours; we don’t work weekends, take ample time off, and work ~8 hours a day.


    You genuinely enjoy helping, talking to, and being around people. You realize that sales is about building long-lasting relationships that can only come with authenticity.

    You focus on quality over quantity. You believe that it is better to spend the whole day writing ten high quality cold emails versus one hundred cookie cutter emails.

    You’re calm and collected. You don’t let your quotas stress you out but rather serve as a compass for self-development and achieving success in the role.

    You are extremely creative. You realize that your prospects are already getting bombarded with cold emails and phone calls and you look for ways to stand out from the crowd.

    You sell with heart. You realize that the foundation of sales is built upon you genuinely believing in your product and wanting customers to benefit from it.

    You don’t make excuses. You realize that there will always be objections and you get a thrill from dealing with them.

    You are always learning. You believe that the only way to grow is to independent and always be learning.


    Every customer we have today was sourced using our own product (Prospect) or via word-of-mouth.

    Any new sales are done by our CEO right now. We have a Customer Success Manager as well who handles all existing accounts, renewals, and upgrades.


    You will be the first SDR on the team. With this you will have a lot of responsibility, autonomy, and will be working very closely with the CEO.

    At a high level, a typical day consists of you:

    1. Using Prospect to find new leads

    2. Sending cold emails and making cold calls

    3. Scheduling demos

    During this process, it is expected that you will:

    Manage and maintain a very organized outbound pipeline in Salesforce

    Always be optimizing and refining your outreach by focusing on quality over quantity

    Be on the lookout for new techniques and tools to improve your outreach processes


    This is a very unique role as you will get the benefits of working at a startup and selling a product that’s already loved by thousands of sales professionals around the world.

    If you are successful in this role, we plan to transition you into a “full stack” sales rep where you’ll do demos and close deals and still hustle as an SDR to source your own leads.


    1+ years of SaaS sales experience

    Desire to work at a startup and have a high degree of responsibility

    An entrepreneur at heart; hunger, hustle, and persistence

    Strong passion for selling and ability to communicate a product’s value

    History of achievement in both work and personal life

    The ability to write succinct, thoughtful, and highly personalized emails


    Experience using Prospect :)

    Experience selling SaaS software in a startup environment

    Experience with outbound emailing and calling software (ie., SalesLoft, Yesware)

    A proven record of success in a previous SDR/BDR role

    Proficiency with Salesforce


    Salary: $80,000/year Canadian Dollars (OTE; $40,000 base, $40,000 commission)

    Work remotely or from our office in Kitchener-Waterloo -- your choice!

    Four weeks paid time off

    Travel spending allowance (money to spend during your vacation)

    Benefits (Health, Dental, etc) through our company HSA

    Catered lunches every day and snacks at the office

    Laptop of your choice

  • Remote
    This position is remote based.

    We have an exciting opportunity for a seasoned Sales and Customer Enablement leader to join a growing software DevOps organization. Reporting to the VP of Field Operations, you will be responsible for building and managing a virtual, world-class global sales training and enablement program.


    • Develop and lead the successful execution of the sales enablement plan and programs to ensure internal and external customers and partners are equipped with content, resources, tools and training to effectively differentiate and sell the GitLab solution.
    • Oversee the development of education and training content in collaboration with marketing and other SMEs to identify and develop core curriculum, customized regionally as needed, for various internal and external audiences.
      Lead and facilitate sales training activities, including new hire training and onboarding, ongoing sales meetings, and regional/sales team training (includes all levels of the sales team, customer success, and BDR/SDR, as well as external customers and channel partners).
    • Ensure alignment of sales enablement activities with key internal and external events, such as new product releases, campaigns, and essential industry trade shows.
    • Manage and drive online, self-paced on-boarding and result-driven continual learning.
    • Leverage CRM infrastructure and other tools for delivering formal and informal/social learning.
    • Develop sales competency assessment programs, as well as partner certification programs.
    • Measure and report on the effectiveness of sales enablement investments and the programs conducted.
    • Determine opportunities for improving the sales learning experience, and identify innovative techniques for delivery.



    • 10+ years software sales experience with expertise in DevOps and/or Open Source, preferably in sales enablement or management.
    • Working knowledge of sales training technology and methodologies; demonstrable experience with sales enablement concepts, practices, and procedures.
    • Relevant experience preparing, developing, and executing global sales teams’ effectiveness strategies, tactics and action plans for a technology platform.
    • Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise (sales team, customers, channel partners, and internal support partners).
    • Experience growing within a small start-up. Strong ability to interact and influence effectively with C-level executives and team members.
    • Exceptional written/verbal communication and presentation skills.
    • Team player with strong intrapersonal skills, skilled at project management and cross-functional collaboration.
    • Ability to thrive in a fast-paced, unpredictable environment.
    • You share our values, and work in accordance with those values.
  • Open Law Lab
    1 week ago

    The successful Head of Sales and Growth candidate will report to the CEO and will focus on new sales opportunity creation and execution. Our clients range from small towns to cities, counties, states, and native American tribes. You will be responsible for proactive outreach beginning with lead generation and continuing through all phases of the sales process culminating in sale win/close. As our first sales hire, you will shape our entire sales process and, as we grow, you will have the opportunity to build out our entire sales team.

    Diversity is important to us. Even if you do not exactly meet all the requirements stated below, if you feel like you would be successful in this position, we encourage you to apply.

    When you start, you will:

    Develop a comprehensive sales strategy to acquire new clients and manage sales funnel and forecasting.

    Lead all stages of the sales process from lead generation to win/close, from cold call to sales meetings, demonstrations to negotiation, through virtual and face-to-face meetings.

    Track all sales activities, keep all contact/lead data accurate, create new opportunities, and move opportunities through all stages of the sales process from lead to win/close.

    Exceed KPIs for daily, weekly, and monthly activity goals for calls, appointments, leads, demonstrations, sales, etc.

    Participate in selected industry activities, organizations/associations, and trade shows as needed.

    Participate in setting overall corporate strategy

    As we grow, you will:

    Replicate your success and build out our national sales team. Direct sales activities and staff through effective coaching, supporting, and strategically participating in all stages of the sales process.

    Drive revenue growth. Attain sales goals and growth by establishing sales objectives, creating revenue forecasts, and developing and executing against an annual business plan. Prioritize accounts and establish meaningful sales strategies for individual account portfolios.


    6+ years of total sales or marketing experience, including at least 2+ years of field sales and at least 2+ years of managing sales or marketing personnel.

    Proven pattern of success in software sales or highly consultative sales to business or government

    Consistent record of outperforming quota in previous field sales positions

    Successful record of managing a sales funnel with deals valuing between $10-$150k Annual Contract Value

    Excel in situational awareness to determine customer’s current environment, challenges,goals, and potential future directions, and to understand how to persuasively position OLL’s software solutions as the means for the organization to achieve its goals

    Experience with legislative and rulemaking process is a plus

    Experience using is a plus

    Experience growing a productive enterprise sales team

    Willingness to travel and work in a global environment

    To apply, please submit your resume and cover letter to [email protected] with “Sales” in the subject line.

  • Noredink (Americas)
    1 week ago

    NoRedInk helps students learn to write in over 50% of US school districts, and forming strong partnerships with school and district administrators is central to our mission. We’re looking for an experienced customer success manager (CSM) to structure and deliver success for a portion of our school and district customers, helping them set goals, maximize usage, and achieve desired outcomes for their students and teachers. You will be responsible for renewing and expanding customer accounts, serving as each school’s main point of contact and liaising with NoRedInk’s sales and product departments to ensure success.

    Key Objectives

    Manage a territory of school and district-level NoRedInk Premium customers, building and maintaining strong relationships with administrators and teachers

    Hit renewal and expansion quota by retaining accounts, expanding implementations, and cross-selling NoRedInk’s other Premium offerings when appropriate

    Set usage and success goals in collaboration with our customers

    Monitor customer usage trends and optimize implementations to reach internal and external success goals

    Leverage successful implementations as case studies and models for deploying best practices for our customers

    Partner with the Sales team for expansion and new business opportunities

    Use Salesforce to track renewal and expansion opportunities and activities, ensuring data integrity

    Exemplify NoRedInk’s mission and values in your day-to-day work

    About You

    You have 2-3+ years of meeting or exceeding quota in a closing sales and/or account management role

    You have a track record of building relationships with a variety of stakeholders that have resulted in measurable success

    You have strong written and oral communications skills

    You have familiarity with business tools such as Salesforce and Google Sheets

    You’re outgoing, organized, creative, and tenacious in making a difference for our customers

    You want to work at a mission-oriented startup with a talented team

    You have at least 1 year of experience working remotely (Only applicable for those interested in working remotely)

    Bonus points if...

    You have experience in education


    NoRedInk helps millions of students in grades 5-12 become better writers. Our adaptive curriculum guides learners through a continuous process of skill-building, feedback, and revision and delivers actionable performance data to teachers and administrators. Used in over 50% of school districts, we're on a mission to unlock every writer's potential. Here’s a 2-minute pitch we gave on NBC and articles about us in The Washington Post, Wall Street Journal, and Forbes.

  • 1 month ago

    We’re building the first mobile platform for early education – a $60B market in the US alone – with the largest network of schools and providers across the globe. Based in San Francisco & Denver, our team is passionate, talented, and customer-focused. We feel fortunate to be able to build a platform that has a measurable impact on the daily lives of teachers, parents, and kids. The team includes former Amazon, eBay, LinkedIn, Square, and Zynga staffers, and investors include GGV Capital, Chan Zuckerberg Initiative, Eniac, ICONIQ, and Mark Cuban.

    Brightwheel is seeking an experienced account executive to join our sales team. In this role, you will set our enterprise strategy and build the playbook to engage and sign educators. You are passionate about education and want to make a difference in the lives of teachers, parents, and children .You love owning the end-to-end sales process. You are passionate about customer service, and excited manage multiple responsibilities from sales to support. You thrive on big goals and successfully activating new customers.

    Core areas of ownership include:

    Identify key account prospects within defined Enterprise segment

    Connect with and engage account prospects to evaluate brightwheel

    Create awareness around business challenges and propose solutions

    Manage sales opportunities from creation to close

    Onboard accounts and set them up for success on brightwheel

    Ideal candidates will have:

    5+ years SaaS sales experience

    Advanced knowledge of the early childhood education industry, preferably with previous work experience in the sector

    Comfortable working autonomously

    Strong understanding + ownership of a sales cycle

    Customer service oriented, yet knows how to close

    Understanding of consultative sales + ability to drive urgency

    Ability to manage active opportunities + accounts

    Proficiency with