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Marketing / Sales (28)

  • 1 month ago
    WHO WE ARE

    We’re a boutique consultancy doing exciting work with awesome Fortune 250 companies (Southwest Airlines, Nestlé, and Neiman Marcus to name a few). Our clients look to us to provide data-driven strategy and insight, enabling them to tackle their biggest challenges in improving engagement and experience for their most important people: customers and employees. In short, we’re “people” people.

    We have an award-winning culture at Elicit and we pride ourselves in that. We’re a group that:

    • Works hard and plays hard.
    • Genuinely cares about our teammates.
    • Are lifelong learners.
    • Fully endorses karaoke.
    • Eats at food trucks and five-star restaurants.
    • Goes zip lining and hot air ballooning on the company dime.
    • Has a strong meme game.
    • Enjoys a flexible travel schedule.
    • Works wherever we want on home weeks.
    WHO YOU ARE

    You’ve had a Director role in omni-channel marketing, digital marketing, marketing strategy, or customer relationship marketing, but you’re much more than your title.

    • You’re curious and open to new ideas.
    • You love to use data to make strategic decisions.
    • You thrive in a fast-paced environment and embrace change.
    • You have a great sense of humor.
    • You want more than a job, you want an adventure.
    • You know the value of teams and excel in team environments at various roles.
    • You have a bachelor’s degree or beyond in marketing or business.
    WHAT YOU’LL BE DOING

    As the Director of Marketing Strategy, you will help our clients generate business value from customer data and marketing technology. Specific projects might include:

    • Assessing and managing our clients’ omnichannel marketing strategy and ensuring their execution of key omni-channel pilots and global rollouts
    • Creating marketing calendars, defining prioritization frameworks, overseeing execution, and partnering with our data science team to identify implications of their analysis
    • Teaching and helping our clients build a test and learn capability, from war room design and agile testing frameworks to scaling and insight application
    • Creating test campaign ideas and completing campaign briefs for prioritized tests, considering the impact on the end user experience
    • Mapping the customer and employee journey and spearheading lifecycle management to improve the customer or employee experience
    • Working with a cross functional team comprising of members across Online, Store Operations, Creative, Visual Merchandising, Information Technology, and Finance to drive alignment and execution of omni-channel test and experience plans
    TECHNICAL SKILLS
    • At least 7 years of marketing experience, including a leadership role (ideally Director-level)
    • A proven track record of driving business value through the use of data and insight
    • Solid understanding of the omni-channel experience, including knowledge of how individual marketing channels should be leveraged to drive the overall experience
    • Direct experience with planning or executing marketing programs, including digital marketing, direct marketing, CRM, omni-channel marketing, communications/PR, or loyalty
    CONSULTING SKILLS
    • Client-facing or internal consulting experience with a history of building strong client relationships
    • Comfort in translating business insight into marketing or experience plans
    • Excellent written and verbal communication skills, including the ability to craft a compelling story to motivate and align stakeholders
    • Working knowledge of qualitative and quantitative research techniques
    • Working knowledge of the marketing technology landscape
    • Proven experience in leading cross-functional initiatives and teams
    EXTRA CREDIT
    • Experience with marketing attribution or media mix optimization
    • Marketing analytics, marketing execution, and customer analytics
    • Brand management or brand strategy development
    • Retail or Travel and Transportation industries
    • Market research management experience (quantitative or qualitative)

    If this sounds like you, then drop us a line or submit your application below—we’re excited to meet you!

  • 2 months ago
    Modern Tribe is looking for two seasoned business development leads to drive new growth for the agency. This is a hybrid role between senior sales lead and a solutions architect. In this role at Modern Tribe you will help the company identify leads, develop relationships and close deals in line with our company values.
     
    The ideal candidate for this role is someone who has been writing proposals, selling large scale projects and maintaining key relationships for a successful digital agency for 3+ years and has been technically involved in online projects for 5+ years.
     
    You’ve been running projects for years: you’ve done your own sales, have a proven track record writing proposals that close deals, know how to work with WordPress, and understand the nuances of the WordPress business world. You’ve sold projects in the $75 – $250k+ range, and aren’t afraid to go bigger.
     
    Above all else, your daily attitude + output embody Modern Tribe’s company ethos of “live well and do good work”: you thrive on keeping the team happy and healthy. Matchmaking — not hitting sales numbers — is your jam. You hustle hard, enjoy the game and relish a genuine success. We pride ourselves on solving real problems for people rather than clutter the interwebs with more shit. If you jive with the mission of setting your team up for success, giving them the right flow and the right kind of projects, even if it means rejecting a potentially-lucrative gig…we’d love to hear from you.
     
    Note that scoping + strategy experience are a must-have for this role; Modern Tribe is ONLY looking for technical sales candidates at this time.

    Inclusion Statement

    Modern Tribe is committed to a culture that embraces diversity and inclusion. We foster an environment of collaboration, open engagement, fairness and respect regardless of differences in age, race, disability, national origin, gender identity, religion, sexual orientation or veteran status. As a hybrid workspace ranging from distributed contractors to traditional employees, we value the unique perspectives and experiences of our global team.
     
    We come from all walks of life. We are small business owners. We are tattoo aficionados and 80’s movie buffs and ex-pats. We are homeschool teachers. We are single parents. We are musicians, college drop-outs, and entrepreneurs. We are travelers, feminists, runners, volunteers, and makers. We are a Modern Tribe.
     
    Everyday we strive to fulfill our motto: live well and do good work. We hope you will consider joining us.
     

    Responsibilities

    Each of Modern Tribe’s sales team members closes upwards of $1 million in new project work each year. The company provides a healthy pipeline to keep things rolling. Team members are also expected to be out generating leads themselves through speaking at events, blogging, local networking, etc. We build relationships.
     
    The business development position at Modern Tribe is primarily focused on lead qualification and managing the sales funnel through contract close. Specific tasks this will involve include:
     
    • Managing the inbound inquiry funnel (triage emails, answer calls, etc)
    • Reviewing + qualifying leads that are a good fit for Modern Tribe
    • Helping define + scope projects of all sizes, ranging from $75k to over $1 million++
    • Clearly identifying customer needs and articulate how we can help solve them
    • Lead the proposal writing process
    • Working directly with service team directors / leads to get estimates
    • Pitching the final project / proposal to the end customer
    • Building relationships with prospective partners
    • Providing regular status updates on daily Sales scrum meetings
    • Working directly with Project Management and Strategy to handoff and oversee confirmed projects / upsell opportunities
    • Ensuring the internal CRM we use for tracking work stays updated + accurate
    • Verifying that that all workflows (proposal templates, estimate templates, etc) are documented and easily accessible
    • Maintaining strong, long-term relationships with customers once the project is underway, with the ability to expand business with current customers beyond the initial project
    • Writing outbound marketing pieces

    Personal Competencies

    • Impeccable communication + organization skills
    • A deep-seated love for relationship building
    • A diverse background that touches on technology, design and/or strategy, not just sales
    • Self-motivated, detail oriented
    • The ability to prioritize workloads and meet deadlines
    • An engaging + compelling writing style
    • Given the level of client communication involved, a near-perfect command of the English language is require

    Knowledge & Experience

    • 3-5+ years managing sales for digital agencies
    • A strong, proven track record building + managing relationships
    • A strong design or technical background — show us that you’ve been in the mix building stuff with an understanding of customer goals and how to solve for them
    • A demonstrable understanding of current technologies and what solutions will/will not work for a given customer’s needs
    • Demonstrated success driving new sales/client acquisition in an agency environment
    • Ability to travel approximately 1x per month on average (this fluctuates a lot)

    Additional Experience (Bonus Points)

    • A strong command of WordPress is HIGHLY desirable, but not required if you have years of experience selling or working with a similar CMS
    • Experience running web design and development projects & managing the customer relationship
    • Experience closing $1 million + in annual sales
    • Proven experience in strategy, design and/or executing major marketing initiatives
    • Distributed team experience is important (but not required)
    • A confidence + love for working remotely, and the potential social isolation that may bring
    • Experience in a project management role where you are can manage team workflows, estimate resourcing needs for pitches and keep team members accountable is a plus

    Location

    Work from anywhere in North, Central or South America. If your timezone is outside of US business hours, but you work at least 3+ hours of overlap each day, let's chat. You must be fluent in English. You just need a computer and a strong wifi signal to support daily video chats with the Tribe.
     

    Compensation

    This is an hourly gig and we are looking for 2 consultants, project load will vary,
    but we anticipate approximately 15-20 hours per week of work. Compensation depends on experience. Keep in mind that Modern Tribe’s sales team does NOT offer commissions at this time. 
     
     

    Perks

    We believe that distributed working is a way of life. We understand what it means to work remotely. We offer consistency in expectations, payment, and support. We believe in learning from each other and fostering personal growth. You can expect to learn a lot while working with us.
     
    (Also, if you work enough with us, we’ll bring you on the team trips.)
     

    Who We Are

    Modern Tribe, Inc. is a rapidly growing software & design company. We develop custom solutions for some of the world’s largest companies, government institutions and smaller growing organizations. We pride ourselves on our ability to bridge people and technology and to bring the passion and dedication of an entrepreneur to every project. Our team is composed of talented employees and freelancers around North & South America (and a smattering across the globe).
     

    Who You Are

    We love working with each other because we have built a culture that suits us well. We work primarily with freelancers and coordinate their talents for large projects. To be on our team, you must be:
     
    • HAPPY: Where there is a will, there is a way. Having a positive disposition allows us to achieve great things and to support each other.
    • HELPFUL: Always looking for ways that you can help others.
    • CURIOUS: It is essential that you have a passion for learning. Technology changes daily, and life has a way of constantly raising the bar.
    • ACCOUNTABLE: Our clients expect us to get the right thing done on budget and on time. Communicating expectations and meeting them is the cornerstone of success.
  • 1 month ago

    Marketing Manager at Nightwatch

    We are looking for an experienced, emotionally mature and perceptive individual who is growth and performance-oriented. We want someone to lead and manage marketing activities in our company, from inbound marketing (blog & content marketing) to SEO; social marketing outreach to paid marketing.          

    If you are a creative person who enjoys freedom, new technologies, and solving problems; and if you are a positive-oriented thinker who does not fit the traditional internet company structure, this job might be the right fit for you. We are not looking for someone who regularly switches companies, or who is only looking for a huge wage. Our mission is to develop a strong team that shares our values of personal growth, education, compassion and true friendship.

    Collectively, we want to bring forward-thinking and innovative solutions to the world. We are a bootstrapped company that believes the future belongs to smaller companies that don’t subscribe to the 9-to-5 corpo way of doing things. We believe that the Silicon Valley era is over, and we are building a business which allows us to enjoy the freedom of working remotely where each of us has the autonomy and flexibility to have a high impact on the world with our work.

    Requirements:

    • Well-developed leadership and management skills; at least 2 years experience with managing a marketing team
    • 5+ years experience with digital marketing
    • Proficiency in understanding and experience with direct and inbound marketing
    • Ability to identify and implement less conventional “growth hacking” processes
    • Extraordinary communication skills; preferably native english speaker, or excellent fluent speaker
    • Experience with SEO, paid advertising methods
    • Experience with split testing tools, Google analytics, funnel optimization

    How your work is going to look like:

    • Leading and improving marketing strategies and activities, including inbound / content marketing, SEO, email marketing, outreach, paid advertising, social media marketing and other related activities
    • Working closely with a remote marketing team of 3+ people (specialized for particular areas such as outreach, social media, and content-oriented)
    • Optimizing our user’s journey in the sales funnel
    • Improving and fine-tuning brand message across all communication channels
    • Setting, tracking and reporting performance and KPIs for all marketing activities

    Interested? Apply now!

    Tell us why you’d like to join, what you have achieved so far, and how you see yourself fitting in with us. A good start would be to take a look at our tool, our marketing activities and our sales funnel. Then, tell us what you think we could improve.

  • 1 month ago

    Mixmax’s Customer Success team is looking for our first Customer Implementation Lead to join us in our San Francisco office or remotely.  You’ll be part of our team who works daily towards the core value of “turning our customers into heroes at work” through utilizing Mixmax.  For this foundational hire as our first Customer Implementation Lead, you’ll have a dual role of:

    1. Building out the framework for the process, tools, collateral and metrics to implement Mixmax customers on the platform while...
    2. Successfully guiding Mixmax customers through their initial onboarding ensuring quick time to value and adoption of Mixmax in their daily workflows.

    Candidates interested in this role need to possess a high aptitude for process building, metrics, and tool adoption while also being comfortable working directly with customers as an individual contributor, leading their implementations.

    Diversity and inclusion are core to our culture, and we are actively committed to building a more inclusive work environment. If you are a member of an underrepresented group in technology, we strongly encourage you to apply.

    What skills do I need?

    • Delivering value to our customers:
      • Work directly with multiple Mixmax customers simultaneously to implement/onboard them effectively on Mixmax and
        • Guide and train them through their initial setup and usage of Mixmax via calls (video) and onsites.
        • Deliver quick time to value and full customer adoption of Mixmax core features.
        • Set expectations regarding the onboarding experience and timelines.
        • Troubleshoot and resolve customer issues which occur during onboarding.
        • By succeeding in the above, provide an overall delightful onboarding experience!
    • Foundational internal planning:
      • Partner with Customer Success leadership to
        • Develop and implement the initial iteration of the customer onboarding process at Mixmax.
        • Work cross functionally to develop the collateral, plays, process and tools which will support this function.
        • Bake out metrics to gain insights on customer health during onboarding and how the process can be improved.
    • Ensuring our customers are satisfied post onboarding:
      • Work to develop scalable touchpoints to ensure continued adoption post implementation through renewal.
      • Create and deploy intuitive monitoring for feature adoption and usage.
      • Develop automated customer outreach and check-ins to ensure post implementation customers remain engaged with the product.

        What 
    • Required Skills and Experience
      • Comfortable having a high amount of autonomy and working in situations where process may be ambiguous (we’re a startup!)
      • Have 2+ years of work experience in a related role.  Think of a work background in with proven success in project management, previous implementation experience, or customer success.
      • Possess a contagious sense of enthusiasm and energy to all client interactions.
      • Experience working in SaaS.
      • (Great to have but not required)  Domain knowledge of other email productivity tools.
      • (Great to have but not required) Previous usage and setup of implementation centric products like Salesforce, Totango, Asana or Gainsight.


      About MixMax:

    Mixmax’s mission is to do the impossible with email; we started Mixmax to take on the challenge of upgrading email to the 21st century. We believe everything you do today on the web should be possible in any email. This includes scheduling meetings, completing surveys, making purchases, and even interacting with apps.

    Just like you use Slack to talk within your team, you use Mixmax to talk to people outside of your team. Primarily, we help sales and recruiting teams achieve more and with greater consistency by automating their most common workflows and integrating with their existing toolchain - Gmail, Salesforce, Slack, text messaging and more.

    Our team is nimble, and growing quickly. If you join us, you’ll see the business grow through several different phases and your role will grow with it. You’ll wear multiple hats, embrace ambiguity, and take charge leading complex projects. You’ll have the support of an experienced team who’ve built multi-million dollar products and services. This is exceptionally challenging work, but will be the most meaningful and rewarding of your career.

  • TeamSnap is an award-winning mobile and web service for managing recreational and competitive sports teams and groups. With almost 20 million enthusiastic customers in 195 countries, TeamSnap has quickly become one of the fastest-growing team and group management solutions on the planet.

    We are looking for fun people with big ideas and tiny egos who do great work. We hire awesome people, give them the tools to achieve great things and provide strong two-way communication so everyone can grow in their roles and find passion in their work. We strive for long-term, committed employees who feel strong ownership of the company, culture and product.

    As the Product Marketing Manager, you will report into the GM of Advertising & E-Commerce and work closely with the national sales team, head of client services, product development, brand marketing and marketing communications. You will drive custom solutions and non-standard ad products for TeamSnaps’s largest advertising clients and ensure the go-to-market strategy and marketing lifecycle are aligned with business objectives. You will be focused on delivering custom solutions and managing custom projects that help leading brands and advertisers connect with Team Snap users in a relevant and meaningful way. We are in search of an experienced candidate who is resourceful, assertive and takes a proactive approach with a strong work ethic to ensure the successful launch of TeamSnap advertising and sponsorship products.

    Responsibilities include:

    • Sales enablement - develop content and awareness of our products’ value and seek consensus amongst the sales team, develop resourceful assets and provide support to strengthen the selling process of our products
    • Product launch - organize the launch of new products and releases, and manage the cross-functional implementation of the plan, including strategizing with marketing, public relations, sales, operations and executive team
    • Demand generation - develop strategies and manage marketing programs that drive demand for our advertising products
    • Conduct qualitative and quantitative market research to segment the market, analyze competitors, define appropriate positioning and paint a picture of our buyers.
    • Develop deep product fluency relative to competitors.
    • Work with product to bring research and analysis to bear in the product development process.
    • Work with product and marketing communications to distill key functionality and benefits into core product marketing messages.
    • Partner with product, marketing communications and sales enablement to create relevant communications, including all sales-facing materials.
    • Create and execute go-to-market plans to launch new products and achieve KPIs.
    • Develop launch strategy, including rollout plan, creative asset development, and communication goals to best drive awareness, engagement, and affinity.
    • Work closely with analytics to develop actionable, data-driven insights to inform product and marketing strategy.
    • Develop campaign components for new and complex advertising programs that may include promotions, sweepstakes, new ad placements and innovative advertiser features.
    • Monitor, aggregate and communicate program-level reporting to internal teams including ongoing campaign-level analytics and campaign wrap-up analysis. Educate clients and internal teams on new advertising program elements and opportunities.
    • Contribute to the launch of new products by participating in user interface design, usability testing, requirements definition, research, metrics analysis, technical specifications, development, testing and launch efforts.
    • Drive custom program requirement definitions, create compelling value propositions for advertisers, and ensure solutions include plans for metrics analysis, technical specifications, development, testing and launch efforts.
    • Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.

    Requirements include:

    • Bachelor's degree in marketing, business or a related field required
    • 5-7 years in product management, digital ad sales and/or marketing/media
    • Online display advertising industry/agency experience and/or previous business development/publisher experience are highly desired.
    • Experience in writing and presenting to executive decision makers
    • Thrive under pressure and respond well to deadlines
    • Ability to manage strategic plans and day-to-day tactical execution with assigned stakeholders
    • Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties
    • Experience with content monetization, ad-packaging, video and sponsorships a plus.
    • Passionate about advertising and have experience creating compelling solutions that work both for end-customers and advertisers.
    • Basic understanding of technical integrations, and the ability to build relationships with marketing & product managers, sales stakeholders, dev managers and designers.
    • Sound business judgment as well as ability to think clearly, analyze quantitatively, problem-solve and prioritize. Strong written and oral communication skills are supremely important.
    • A proven track record of delivering initiatives from conception through completion on time, within budget and on or beyond scope.
    • Facility with harnessing big, creative ideas for online media, growing the business and working with advertisers and agencies to build innovative products
    • Basic understanding of technical integration of concepts, and the ability to build relationships with marketing & product managers, sales stakeholders, dev managers, SDEs and designers.

    Why TeamSnap?

    • Work on a product that people use and love
    • While we’re still relatively small, we’re not a fly-by-night startup; we’re the leader in a massive market
    • We have a proven revenue model, an experienced executive team, solid funding, and a strong strategic plan
    • We have fantastic benefits, and you’ll have a stake in the company
    • If you’re looking for an opportunity to show off the very best of your skills, in an environment of trust, respect and flexibility, this might very well be the best job you’ll ever have. We’re passionate about helping our customers spend less time organizing and more time playing.

    Benefits and Perks

    We offer competitive salary and benefits, lots of opportunity to develop professionally, and the ability to demonstrate what you can achieve. TeamSnap is still small enough that your actions will help drive our success.

    Benefits include:

    • Competitive salary
    • Medical/dental/vision for you and your family
    • Education reimbursement up to $1,500/yr
    • Wellness stipend of $50/mo
    • 401K
    • Up to $300/yr to donate to charitable causes
    • Free TeamSnap service for your family and friends
    • Free TeamSnap swag.
    • Flexible PTO and vacation policy
    • Diversity and Inclusion

    TeamSnap is a company built around trust, kindness and collaboration, where diverse backgrounds, experiences and viewpoints are celebrated and valued. This is a place where everybody belongs.

  • 2 months ago

    Responsibilities

      • Work with our internal team and agencies to ideate on new creative ideas and targeting options with a focus on driving results
      • Research, plan, and launch new advertising initiativesManage agency relationship for paid advertising (social and PPC)
      • Manage social media posts and report on metrics from organic contentWork with product and content marketing to identify SEO successes, opportunities, and gaps
      • Support all digital campaign needs through landing page creation, email setup, ad trafficking, form creation, and email nurturing.
      • Oversee and manage the advertising budgetManage aggregator marketing platforms and advise on opportunities on comparison shopping networksOwn data management and integrity in Hubspot.
      • Support the customer lifecycle to maximize sales through automation in Hubspot (email drip campaigns, auto-responder, etc.).
      • Measure and report on the performance of marketing campaigns.
      • Partner with Campaigns, Content, SEO, and Product Marketing on development and implementation of a coordinated multi-channel customer acquisition strategy
      • Advise on advertising and email marketing testing and results

    Skills and Experience Required

      • 3+ years of experience in hands-on demand generation and marketing campaign management. SaaS software experience preferred.Vendor and agency management experience
      • Proficient with marketing automation tools (Hubspot, Marketo, Eloqua, etc.). Bonus points for Hubspot experience.
      • Proficient in WordPress
      • Experience with aggregator marketing
      • Working knowledge of SEO, Social, Google Analytics and Google AdWords campaigns
      • Ability to manage budgets to positive ROI goals
      • Detail oriented with a mindset to analyze data and suggest optimizations and tests
      • Proven track record in driving customer acquisition through paid media
      • Bachelor's degree in Marketing, Communications, Business or related (preferred)
      • Experience with list management, database segmentation and email delivery (and anti-SPAM implications.)

    Benefits

      • We provide benefits that allow you to live life by your own design. Redox employees enjoy unmatched autonomy in their work and the support to live a balanced life.  We trust you know what you need to be happy, at work and at home.

      • Tackle Challenging Problems Everyday. There is no roadmap for what we are building, so you’ll have the backing and support of talented engineers and security practitioners to make sure you have what you need to be successful.
      • Work Anywhere. (Within the US) We want to have the best people at Redox - no matter where you call home.  All Redox employees are encouraged to live and work wherever they're happiest. All you need is power, wifi, and a computer and you’re good to go. We also run a number of co-located working spaces across many US cities if you prefer an office environment.
      • Flexible Working. Take a trip somewhere fun, stay home to recover from being sick, or have a staycation to unplug and recharge. Our best work happens when we feel fresh and inspired. We leave it up to you to decide when you need to take breaks and encourage you to make time for adventure and discovery.
      • Health & Dental from Day 1. Working in healthcare makes you understand all the challenges life can throw at you. Your health and dental coverage starts when you do to make sure you're always covered.  We provide health and dental insurance for employees, spouses, domestic partners, and dependents, as well as life and disability insurance.
      • Parental Leave. As your family grows, it’s important that you’re there and have time to figure out what your family’s new norm is.  You can take 12 weeks of paid time off within the first year of your new addition arriving. We know that they need you and we have your back.
      • Productivity Fund. We want you to be able to set up a workspace that allows you to perform at your very best.  All Redox employees receive an annual discretionary stipend so you can select what helps you be productive.  
      • 401k. We offer an optional, customizable and flexible 401k plan for you to plan for your financial future on your terms.
  • 3 weeks ago

    At RaiseMe, we imagine a world where every student has an opportunity to realize their college and career ambitions, and we believe that expanded access to education is the foundation of that future. We’re working to empower millions of students to build their personal path to college while making paying for it simpler and more transparent.

    What would you do?

    * Work closely with Partner Success Managers to create customized plans and micro-scholarship programs for our college and university partners, support their goals and drive urgency 
    * Develop plans for college partner meetings by researching partner relationship history, micro-scholarship programs, and enrollment goals 
    * Work cross-functionally with product and engineering teams to successfully implement, QA, and activate partner programs 
    * Develop analytical and storytelling ability by building custom dashboards and strategic business reviews with RaiseMe and partner data 
    * Ensure that Salesforce contains accurate account details and contact information for partners, and is updated regularly based on new information 
    * Manage and respond to inbound requests from current partners in a timely manner 
    * Identify opportunities to improve our product offering based on deep knowledge of our students’ and partners’ needs 
    * Work with the team on conference planning; prepare meetings and presentations, and assess attendee lists 
    * Have the opportunity to grow into a full account management position as a Partner Success Manager at RaiseMe with career development and progression

    This job might be for you if you're:

    * A Doer: You are driven, self-motivated and a self-starter who brings your ideas to life and takes pride in results. You are resourceful and find ways to get things done regardless of the obstacles. You are not fearful of failure and realize that failure is often a step closer to figuring out what works. Taking on complex challenges excites you, even if you have to ask for help or spend some time figuring out where to begin. 
    * Organized: You are detail oriented and can handle having a variety of different projects on your plate at one time because you are good at keeping track of them. You can create a structure for yourself to be most successful. 
    * A Talented Communicator: You are a “people person” who enjoys communicating with people and has a strong awareness of those around you. You are thoughtful about the ways you communicate and the impact that may have on a client. You have the ability to sense when a conversation is progressing in a positive or negative way and have the confidence to address concerns. When you are passionate about a cause, you are able to rally everyone around you. 
    * Confident but Self-Critical: You are confident in your skills and the quality of your work product. At the same time, you are not afraid to ask for help and want to constantly be improving. You are looking for professional development and mentorship in order to reach your full-potential in your role. 
    * Mission-Driven: You want to use your talents to make the world a better place and you are in a rush to do it. You may have worked in education or ed-tech before or your desire to improve education may come through in other experiences from your life.

    Who we are looking for:

    For the Partner Success Associate role, we are looking for someone with 1-3 years of experience in a client facing higher ed role (working in an admissions office is a plus). We are looking for candidates who are hungry to work in a fast-paced, entrepreneurial business environment and who have a proven track record of success in their past roles and experiences. We are open to remote candidates from anywhere in the US, but candidates from San Francisco, New York, New Jersey, Pennsylvania, and Connecticut are preferred.

     

    What will success look like for you at RaiseMe?

    * You will have learned quickly as a Partner Success Associate, grown professionally and personally, and progressed on the Partner Success team to take ownership of your own portfolio of partners. 
    * You have built metrics for success and set goals to expand the reach & potential of Raise.me partners’ micro-scholarship programs. 
    * University leaders and other partner organizations have come to depend on you as a trusted advisor. 
    * You have helped millions of students to achieve their potential and fulfill their college ambitions. The product and company you have helped build transform the way billions of dollars in financial aid are distributed each year. 
    * You have built strong relationships with senior leaders from top universities, corporations, and foundations across the country. 
    * You have helped build a category-defining company and have an attractive equity stake. 
    * You have learned a ton, met amazing people, developed your skills, and had a life-shaping experience.

  • Zapier (US or Canada)
    2 weeks ago

    Location:  Remote, US or Canada

    Hi there!

    We're looking for an exceptional marketing leader with deep expertise in paid search strategy, execution, attribution, and measurement at scale. You will lead our media buying, tech infrastructure, and modeling while teaching the company about our acquisition and engagement programs. We are looking for someone with a proven history of driving successful, scaled campaigns on paid search while leading high-performance teams.

    As Zapier’s Sr. Manager, Paid Search, you’ll be responsible for shaping the future of customer acquisition marketing for Zapier. You will work together with your team to drive our campaign analysis, ad creative, testing, and measurement. You will work with the product team to develop and optimize landing pages and other campaign assets related to the product. Additionally, you will partner with the Decision Science team to provide attribution rules, reporting, and a framework for team level campaign analysis.  You will report to the Director of Advertising and Paid Media, and work together to set a vision for our advertising, develop a world-class team, and create cross-functional partnerships within marketing and across the organization.

    We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. We hope you'll take the leap of faith and apply.

    Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

    We encourage you to apply if you meet these criteria:

    About You

    • 5+ years of relevant experience and a proven track record in paid search
    • Experience driving strategic work and operationalizing the output across an organization
    • Outstanding oral and written communication skills with the ability to present work at an executive level
    • Strong analytical skills with the ability to partner with analytics teams to develop and apply key insights
    • Positive, company first attitude, strong collaborator with proven ability to partner/lead cross-functional efforts

    Things You'll Do:Zapier is a fast-growing and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

    • Own the strategy, planning, and execution of the search and display channels. This would include keyword expansion, bid optimization, ad text optimization, and campaign analysis.
    • Create and execute initiatives to grow the channel working with search vendors (such as Google, Bing, and Yahoo)
    • Analyze and communicate marketing performance to local and global stakeholders, learning and sharing best practices
    • Understand the competitive media landscape, and identify opportunities to reinforce Zapier's competitive category leadership through paid search
    • Partner with Decision Science team to advance measurement and understanding of ROI and incrementality
    • Build and develop a world-class team of campaign managers and media buyers as the channel expands
    • As part of our All Hands Support initiative, every week help customers have the best possible experience with Zapier

    About Zapier

    For the past six years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

    We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

    We believe that with the right tools, you can have big impact with less hassle.

    We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

    We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

    The Whole Package

    Location: Planet Earth.

    If you want to work remote, that's great. If you want to work near others, that's cool too. Our team of 180+ is distributed because it lets us work with the best people. You don't have to be located in the USA either. Some team members live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! You just need the skills and drive to succeed in this role and the ability to work from anywhere.

    Compensation:

    • Competitive salary (we don't use remote as an excuse to pay less)
    • Great healthcare + dental + vision coverage*
    • Retirement plan with 4% company match*
    • Profit sharing
    • 2 annual company retreats to awesome places
    • 14 weeks paid leave for new parents of biological or adopted children
    • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
    • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
    • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies

    *While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to US-based employees.

    How To Apply

    We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate.

    After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

    Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.

    Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

    Apply Here
  • Respondent (US timezone)
    1 month ago
    Respondent is a two-sided marketplace that connects market and usability researchers with the highest quality research participants in the world. Our platform gives researchers a single place to quickly find the right participants for their projects, as well as schedule and pay them instantly. It simplifies the work that’s necessary to conducting quality research. Companies like IBM, Airbnb, Uber, Microsoft, Procter & Gamble and many more have already integrated us into their research processes.
    Respondent is not only at the forefront of research we are also at the forefront of work trends. We are firm believers that the world is transitioning to a remote workforce and as a result, are an entirely distributed team. Cities are becoming more expensive and commutes are growing longer. Working on a distributed team gives our team members the chance to live in more affordable and desirable locations without a lengthy commute.

    We are a small, quickly growing startup. Working as a distributed team allows us to hire the best talent regardless of location (right now everyone works in a US Time Zone). As a growing startup all employees work up and down their vertical. You will work on things that seem more senior than you are used to (you’ll be answering problems that no one has the answers to) while simultaneously working on things that seem more junior than you are used to--and everything in between. Additionally, to fill gaps across our small team all employees work outside of what they might consider their normal job responsibilities. This blog post outlines how we work as a distributed team.

    We encourage those who are underrepresented in technology companies to apply!

    Responsibilities:

    * Create our positioning and messaging for current and new products and features.
    * Come in at a 20,000 foot view and assess what is needed for success.
    * As our first-ever Product Marketing hire you will create a cohesive product message and narrative informed by user research, market insights, and product understanding.
    * Understand who our core and prospective customers are and advocate for them.
    * Own and understand how to scope and execute marketing strategies needed to reach different customer segments: talk regularly to users and prospects, use qualitative and quantitative insights that inform your work (content, messaging, positioning, etc).
    * Work closely with a range of cross-functional teams (Sales, Services, Engineering, Product, People Ops, etc.) to develop a strategy for existing and any new products.
    * Own the overall go-to-market strategy for a product.
    * Help enable user-facing teams: Customer Success, Sales, Project Management, and Study Filling.
    * Support the sales team and help them close more deals.
    * Have a deep understanding of the market and the competitive landscape.
    * Drive demand, adoption, and the overall success of the product.
    * Incorporate systems for data and metrics that allow you to make the best decisions possible.

    Who are you?

    * You are obsessed with growth and have a clear vision for the steps that need to be taken to scale and build Respondent into a billion dollar company.
    * Taking and owning market share of the market research industry is a realistic goal of yours.
    * You recognize that the better your communication, the more effective your product marketing will be viewed and become.
    * You appreciate that prioritization requires you to collect and analyze multiple data points before decisions are made. You don’t make assumptions, and you validate your plan before you build.
    * You are highly strategic and excited to be the first-ever Product Marketing hire at a growing startup.
    * You are curious and you need to understand ‘why’ things occur.
    * You have a bias for action and can break down complex problems into steps that drive exceptional product marketing.
    * If at first you don’t succeed you try, try, and try again. You employ a growth mindset and never give up.
    * You have experience working on product marketing throughout a product’s lifecycle.
    * Experience working at a high growth internet company is preferred.
    We are looking for someone who matches our level of joy for the work we do, brings something new to the team, and elevates our game. Our values are: Always Researching, Ownership, Active Honesty, and Thriving Together. Read more about them here.


    Benefits:

    Working at Respondent is a unique experience. You will be part of a remote, diversified team around the US. and world. We care deeply about creating a cohesive, tight-knit culture that gets results. That’s why we offer our employees the following:
    * Work remotely from anywhere in a US Time Zone (this does not have to be in the US itself, but rather must be in a US Time Zone: ex. Mexico City, Mexico)
    * A new office set up, including a new MacBook Pro, desk, second screen, ergonomic chair, and wireless mouse & keyboard
    * Health insurance for US-based employees covered at 99% for individuals and 50% for dependents (non-US employees receive a healthcare stipend)
    * Short Term Disability covered at 100% for all US-based employees
    * Dental and Vision insurance offered at group rates to lower the cost for US-based employees
    * Four weeks of flexible vacation (need a bit more for religious or country holidays--no problem!)
    * Paid holidays
    * Stock options

    * Company retreats for teammates to get to know one another in-person: our last retreat was in New Orleans! 
  • ChartMogul (EU & Canada)
    3 weeks ago

    About the Marketing Team

    The marketing team at ChartMogul is focused on communicating the value of revenue data and analytics to high-growth subscription businesses. The team is located in Berlin, but manage global integrated campaigns that span content marketing, advertising and field events.


    The team is small, but mighty, and being able to work cross-functionally is key to our success. Almost every project we manage touches design, product, engineering, support or sales.


    About the Role

    We’re seeking an experienced content marketer who wants to have an outsized impact on a fast-growing, global startup. This person will lead our content marketing program, bolstering our position as a thought leader in the subscription economy, building our brand and supporting lead generation.


    What Will You Do?

    • Build on top of our existing content strategy and establish a long-term editorial calendar.

    • Research, write and edit high-quality content to maintain ChartMogul’s thought leadership across the following topics: SaaS metrics, analytics, growth, financial management, startups, etc.

    • Collaborate with sales, product and customer success to identify potential content topics that will resonate with existing customers and our target audiences.

    • Maintain our social media presence, and pursue mutually beneficial comarketing opportunities.

    • Establish relationships with customers and industry leaders and tap into their experience for content.

    Requirements

    This is a full-time remote position. Please note that we are only accepting applications from candidates in the EU and Canada.


    Professionally:

    • Previous work in a content marketing function for a SaaS startup

    • Excellent professional communication skills (both written and verbal) in English.

    • Able to analyze and interpret web analytics, and apply findings to our content strategy.

    • Experience with a variety of content formats, such as landing pages, blogs, videos, case studies, ebooks, webinars, emails, etc.

    Behaviorally you:

    • are comfortable wearing a generalist hat on occasion, and stretching yourself to take on new challenges;

    • are a self-starter who is comfortable dealing with ambiguity;

    • love working in a team environment and are receptive to feedback;

    • want to help shape an emerging marketing organization, and look forward to both the challenges and opportunities that come with that.

  • 4 weeks ago
    As Director of Sales Operations at Redox, you will play a critical role in accelerating the growth of our network. You will be the leader responsible for building and scaling sales operation at Redox. You will lead growth strategies and lead the visualization of our business as we exponentially grow our business year over year.

    This role is a business leader and builder who provides the insight and visualization of our business so great decisions can be enabled to meet our growth targets.
    Key Responsibilities:

    * Collaborates with finance leadership to design, implement, and support sales forecasting, planning, pricing, and budgeting processes. Establishes high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the sales organization.
    * Works closely with Finance to ensure planning, forecasting and budgeting efforts are appropriately integrated with other planning processes employed within the company.
    * Provides operational guidance to the sales organization, and counsel to the Executive Vice President Sales, in implementing sales organization objectives that appropriately reflect the company’s business goals.
    * Partners with sales and product  leadership to identify opportunities for sales process improvement.
    * Track the sales team performance, and the development of sales compensation plans across a variety of roles
    * Facilitates successful implementation of new programs through the sales organization by ensuring a well-defined, efficient sales process is in place for launch.
    * Fosters an organization of continuous process improvement.
    * Provides consultation on the optimal deployment of sales personnel.  Makes recommendations for changing sales roles, coverage models, or team configurations in order to maximize sales productivity.
    * Coordinates with sales leadership and other stakeholders to lead efficient and accurate sales force reporting initiatives. Work closely with sales leadership and establishes a sales force training plan focused on developing and reinforcing critical sales competencies
    * .Prioritizes training objectives for selling, sales management, and sales support roles. Oversees the delivery of field training to sales, sales management, and sales support personnel.
    * Promotes a culture of accountability and teamwork, providing visible leadership through extraordinary communication at all levels and leadership by example.  Foster an environment of high performance at all levels and a commitment to customer satisfaction.
    * Collaborate with marketing operations on the development, management and measurement of shared sales/marketing processes (e.g. lead management)

    Expected Experience:

    * Bachelor's degree required. Masters of Business Administration desired.
    * 5+ years in sales operations, ideally across a diverse set of roles within fast growth organizations.
    * 3+ years of management/leadership exp.
    * SaaS Sales Operations experience preferred

    Specialized Knowledge/Skills:

    * Metrics driven, with strong financial and analytical capabilities in situations of increasing complexity.
    * Strong strategic and critical thinking skills combined with concrete, disciplined execution, as well as decisiveness and an action orientation.
    * Understands and utilizes workforce analytics. Continuously establishes clear goals and uses data and metrics to achieve best-in-class results and business goals.

    Leadership Competencies:

    * Strategic thinking: capable of providing clear, balanced advice/counsel on a broad range of strategic and complex management, product and go to market issues
    * Driving results: results-oriented style with a high degree of analytical ability and proven problem solving skills.
    * Leading change: ability to thrive and quickly adapt to change, leading others through change in a dynamic, fast-paced industry and work environment.
    * Leading people: ability to manage a team, recruit and retain top talent, build consensus, and rally members to achieve results.  Ability to gain insights through relationships with front-line and mid-level personnel.
    * Collaborating and influencing: effectively builds strong relationships and partnerships within and outside of the company. Ability to communicate effectively at all levels of the organization with an open, honest and direct communication style that establishes an empathetic and effective relationship with all levels of team members, including front-line and mid-level personnel.  Able to effectively navigate within a matrixed corporate structure.

    * Ability to communicate effectively at all levels of the organization with an open, honest and direct communication style that establishes an empathetic and effective relationship with front-line and mid-level personnel. 
  • 1 month ago
    This role will be a key contributor in supporting Redox's vision of helping businesses grow faster through better relationships. In this role you will lead Redox’s paid media campaign strategy and build a roadmap for multi-year growth. You will collaborate with product and content marketing to optimize copy and landing page performance. You will build marketing content automation from the ground-up, choosing which messaging to put in front of which customers, through which channel, and at what cadence.

    Responsibilities:

    * Work with our internal team and agencies to ideate on new creative ideas and targeting options with a focus on driving results
    * Research, plan, and launch new advertising initiativesManage agency relationship for paid advertising (social and PPC)
    * Manage social media posts and report on metrics from organic contentWork with product and content marketing to identify SEO successes, opportunities, and gaps
    * Support all digital campaign needs through landing page creation, email setup, ad trafficking, form creation, and email nurturing.
    * Oversee and manage the advertising budgetManage aggregator marketing platforms and advise on opportunities on comparison shopping networksOwn data management and integrity in Hubspot.
    * Support the customer lifecycle to maximize sales through automation in Hubspot (email drip campaigns, auto-responder, etc.).
    * Measure and report on the performance of marketing campaigns.
    * Partner with Campaigns, Content, SEO, and Product Marketing on development and implementation of a coordinated multi-channel customer acquisition strategy
    * Advise on advertising and email marketing testing and results

    Skills and Experience Required:

    * 3+ years of experience in hands-on demand generation and marketing campaign management. SaaS software experience preferred.Vendor and agency management experience
    * Proficient with marketing automation tools (Hubspot, Marketo, Eloqua, etc.). Bonus points for Hubspot experience.
    * Proficient in WordPress
    * Experience with aggregator marketing
    * Working knowledge of SEO, Social, Google Analytics and Google AdWords campaigns
    * Ability to manage budgets to positive ROI goals
    * Detail oriented with a mindset to analyze data and suggest optimizations and tests
    * Proven track record in driving customer acquisition through paid media
    * Bachelor's degree in Marketing, Communications, Business or related (preferred)
    * Experience with list management, database segmentation and email delivery (and anti-SPAM implications.)

    Benefits:

    * We provide benefits that allow you to live life by your own design. Redox employees enjoy unmatched autonomy in their work and the support to live a balanced life.  We trust you know what you need to be happy, at work and at home.


    * Tackle Challenging Problems Everyday. There is no roadmap for what we are building, so you’ll have the backing and support of talented engineers and security practitioners to make sure you have what you need to be successful.
    * Work Anywhere. (Within the US) We want to have the best people at Redox - no matter where you call home.  All Redox employees are encouraged to live and work wherever they're happiest. All you need is power, wifi, and a computer and you’re good to go. We also run a number of co-located working spaces across many US cities if you prefer an office environment.
    * Flexible Working. Take a trip somewhere fun, stay home to recover from being sick, or have a staycation to unplug and recharge. Our best work happens when we feel fresh and inspired. We leave it up to you to decide when you need to take breaks and encourage you to make time for adventure and discovery.
    * Health & Dental from Day 1. Working in healthcare makes you understand all the challenges life can throw at you. Your health and dental coverage starts when you do to make sure you're always covered.  We provide health and dental insurance for employees, spouses, domestic partners, and dependents, as well as life and disability insurance.
    * Parental Leave. As your family grows, it’s important that you’re there and have time to figure out what your family’s new norm is.  You can take 12 weeks of paid time off within the first year of your new addition arriving. We know that they need you and we have your back.
    * Productivity Fund. We want you to be able to set up a workspace that allows you to perform at your very best.  All Redox employees receive an annual discretionary stipend so you can select what helps you be productive.  

    * 401k. We offer an optional, customizable and flexible 401k plan for you to plan for your financial future on your terms. 
  • 5 days ago

    ConvertKit is on a mission to help creators earn $1B using our SaaS email marketing platform. We are 100% independent, 100% remote and are growing rapidly. We are proud to have built a product that our customers love, and we're looking for a talented webinar producer to join our marketing team.

    If you love teaching and producing top-notch webinar content to educate our customers or attract new ones then you’ll be a great fit for this role.

    The marketing team’s goal is to build a powerful brand that speaks to our customers while creating a growth trajectory for the company that allows us to continue to invest in our product, our team, and our customers. This position will report to the Director of Marketing.


    Why ConvertKit is interesting:

    We are a 100% remote team with people located all over the world.

    Every team member is committed to our mission, vision and values. Our mission is not your standard mailed-in variety; We exist solely to help creators earn a living from their craft, and we take that very seriously.

    We put a high emphasis on work / life balance, and we value and strive for 40 hour work weeks. There aren't set hours, but there's a lot to get done!

    REQUIREMENTS

    As a ConvertKit Webinar Producer and Host, you’ll be responsible for driving revenue growth through live educational webinars. This role will coordinate and manage all aspects of affiliate and partner webinars including, but not limited to, researching, planning, coordinating communication across departments to gather strategic interviews and materials, engaging participants and follow-up by tracking attendance, product interest and generated leads. You will be on camera every week presenting materials covering broad email marketing topics and best practices as well as focus on specific ConvertKit product features. This role also will be responsible for the marketing and promotion of such webinars in order to garner interest.


    Be on-camera hosting live webinars every week.

    Gather information, research, write scripts and record live webinars with some of the top creators in the world.

    Prepare necessary materials and equipment/software for each webinar and podcast.

    Monitor and evaluate new material or features, create new webinar outlines on pertinent topics as needed and revise existing webinar outlines to comply with any updates.

    Assist with recruiting potential guests, work with guests on pre-production interviews and scheduling.

    Own the webinar funnel from start to finish. This includes managing the webinar signup flow, swipe copy for webinar promotion, signup confirmation and followup emails, and more, all with the goal of directing registrants to create a ConvertKit account.



    The right person for this position will have:


    Enthusiasm and belief in the ConvertKit mission.

    2-3 years experience in marketing, broadcast, communication and/or technical writing.

    Proven ability to create creative, unique and relevant content.

    Video editing and recording skills.

    Enthusiasm for being live and on camera every day.

    Training skills and an engaging personality.

    Ability to meet tight deadlines.

    Strong analytical, planning, organizational and time management skills.

    A deep understanding of the blogging and online creator industry.

    Strong and demonstrated written and verbal communications skills.

    Comfort in working as part of a remote team.

    BENEFITS

    3 weeks paid vacation, 8 paid holidays, and 1 week of paid sick leave / year, bumping up to 4 weeks vacation after 1 year of employment.

    The team gathers twice a year in-person for fantastic team retreats.

    12 weeks paid maternity / 4 weeks paid paternity leave, as well as flexible scheduling in the first year after your child is born.

    $2,500 equipment allowance given every 2 years.

    4% 401k match.

    Yearly conference credit.

    $1,000 yearly "paid paid vacation" bonus.

    Excellent health, vision, and dental benefits.

    Equity options.


    ConvertKit is an equal opportunity employer. We value diversity in all of its forms and we hire the best person for each role, no matter your personal background. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for.

    We encourage every person who is interested to apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Take the leap - you never know, you might just be the perfect person for one of our open roles, even if you don’t match 100% of the job description.


  • Remote
    This position is remote based.

    At GitLab, we are fundamentally changing the way our customers get their software to market by putting the entire DevOps lifecycle into a single application. With over 100,000 organizations using the product GitLab is one of the fastest growing companies in technology. Our channel teams are responsible for building, enabling, supporting and driving revenue with SIs, VARs, VADs, and DMRs. Our channel partners deliver both sales and professional services to our joint customers. Together, we make our customers successful in achieving their business outcomes with the GitLab product as they move to truly modern DevOps. We know that our customers trust GitLab to take their ideas all the way from plan to shipped product in production. we take that responsibility seriously and are building a worldwide partner program with like-minded partners. We have an incredible existing, and rapidly growing, customer base, with a passionate, supportive open-source community and incredibly talented teams located in 40 countries focused on supporting them.

    We're looking for an experienced leader to lead our worldwide channel teams and programs.

    As Vice President, Global Channels, you will be responsible for bringing your strategic vision and innovative approach to build a multi-tier global channel program to support a seamless go-to-market with our high-touch sales organization and customer success team. Reporting to the Chief Revenue Officer, you will play a key role in driving leads, new and expansion revenue, service delivery, customer goals, market expansion, by building an ecosystem of partners and programs that deliver massive value to our customers and to GitLab.

    If you have an action mindset and are excited by the idea of quickly scaling globally, this is a rare opportunity to join a bold, fast-moving, transparent, values-driven leadership team and company while engaging with some of the best partners in every geography in the world.


    Responsibilities

    • Determine partner strategy to build and grow GitLab’s presence across all key market segments and regions to achieve business targets.
    • Recruit, onboard and develop committed, loyal, scalable resellers regionally. Gather market data and identify untapped market potential.
    • Continually assess, clarify, and validate partner needs. Track, measure and report-out on channel effectiveness against targets, and adjust programs and strategies as necessary.
    • Understand our partners’ businesses, and develop strategies and incentives to make them more profitable through our partnership.
    • Work cross-functionally internally to ensure messaging alignment, operational coordination and evangelization of partner strategy.
    • Partner with marketing to ensure the execution of programs and events to drive channel leads, pipeline and deal progression. Develop joint messaging and value propositions that highlight mutually beneficial relationship and value to end customer, along with repeatable sales enablement programs and toolkits.
    • Coordinate and conduct sales and technical training for partners.
    • Balance our internal services team for quality and program development with external partners for service delivery and scale

    Requirements

    • 10+ years of progressive channel leadership experience globally within the software devops industry.
    • Experience building and managing channel programs in multiple regions around the world (Americas, EMEA, APAC, US Public Sector)
    • Demonstrable track record of success in worldwide channels strategic planning, owning sales targets and managing sales forecast.
    • Experience in a high-growth company. Strong ability to interact and influence effectively with C-level executives and team members
    • Record of recruiting and enabling top talent.
    • Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise.
    • High caliber, dynamic personality.
    • Excellent time management and written/verbal communication skills.
    • Ability to travel globally as needed
    • You share our values, and work in accordance with those values.
     
    Remote-UK
  • Close (Americas / UTC+0)
    2 weeks ago

    About Us 🌎

    At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a fully profitable, 100% globally distributed team of 33 high-performing, happy people that are dedicated to building a product our customers love.

    Our CEO, Steli Efti, made this video to highlight what we're looking for in our Director of Marketing.


    About You 💚

    You're an experienced marketer that's now mid-to-senior level in your career with at least two years of experience as a Head/Director/VP for a marketing team with more than five direct reports. You have a well-developed management philosophy and experience as a successful team leader that can demonstrate both company and employee growth.

    You have over five years of experience in B2B SaaS/startup marketing. You have a proven track record leading the marketing team of a SaaS business in a similar industry with a strong background in demand generation.

    You're capable of spearheading everything from determining overall strategy, to hiring, recruiting, on-boarding new team members, establishing processes and driving our marketing results to the next level.   

    You reside in North America or overlap with Eastern Time Zone for at least 4 hours a day. 

    Bonus points if you're technical, strong in content and have good brand instincts (we just acquired close.com and have big plans for our positioning in the industry).


    About The Role 🚀

    • Growing our team remotely and internationally
    • Expanding our brand
    • Expanding our marketing campaigns internationally (top 5 markets)
    • Expanding our marketing efforts (social / paid / SEO / etc)
    • Setting strategy and executing marketing campaigns
    • Setting up an reporting KPIs
    • Working closely with product and sales team to align all teams for growth
    • Managing and leading current 4 person marketing team

    Why Work With Us? 🎉

    • 100% Remote (we believe in trust and autonomy)
    • 2 x Annual Team Retreats ✈️ (Lisbon Retreat Video)
    • Competitive salary
    • Medical, Dental with HSA option - 99% premiums paid (US residents)
    • 5 Weeks PTO + 6 Government Holidays + Dec 24 - Jan 1 Company Holiday
    • Parental Leave (10 wks primary caregiver / 4 wks secondary caregiver)
    • 401k matching at 4% (US residents)
    • Our story and team 🚀
    • Glassdoor Reviews 🙌

    At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).

    We come from 12 countries and 14 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

    This team is growing in more ways than one - we’ve recently launched 8 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

    Interested in Close but don't think this role is the best fit for you? View our other positions.

  • 2 weeks ago

    Company Description

    At Reify Health, we are building a more creative healthcare system. We envision a world where every potential therapy, if safe and effective, is available to the patients who can benefit.

    Our global healthcare system relies on clinical trials to develop new, potentially life-saving treatments for patients. But clinical trials continue to be slow, unpredictable, and expensive. Reify Health’s cloud-based software helps both the research leaders who drive clinical trials forward and the doctors and nurses who care for the patients who volunteer for trials.

    As we continue scaling the adoption of our product, we accelerate world-class clinical research and unlock innovation. By joining our team, you have an opportunity to make a significant impact on a growing team.

    Position Description

    Reify Health is seeking multiple experienced enterprise (B2B) Account Executives to join a rapidly growing team of some of the brightest and most passionate professionals in the industry. This is an opportunity to make an impact with an early-stage, Enterprise SaaS company that is on a rocket-ship trajectory with innovative technology that will rapidly be deployed across the global Life Sciences industry.

    Qualifications

    Requires 7-10 years of experience as an individual contributor driving complex software sales, selling into Life Sciences R&D or a scientific or analytical-minded audience is a plus.

    Must be strong C-level presenter with a sales track record.

    Experience selling software solutions into the clinical R&D segment of Life Sciences is a significant plus.

    Responsibilities

    Develop and execute sales strategy within the assigned territory/market segment

    Lead a cross-functional field team in delivering compelling demonstrations that display the product’s value proposition

    Identify prospects, build pipeline, and conduct effective, consultative and discovery meetings with prospects to assess needs and understand their process and existing systems

    Work in close coordination with executive management and other internal teams (Marketing, SDRs, Customer Success)

    Manage full sales cycle: Develop, advance, and close sales opportunities and software agreements

    Travel as needed (frequent travel expected, domestic U.S.)

    Requirements

    Bachelor's degree

    10+ years of experience running the full sales cycle (cold call to close) of a complex solution; SaaS sales experience. Selling into Life Sciences / Clinical R&D is a significant plus

    Experience selling software into VPs of Clinical Development, VP Clinical Operations, Clinical Trial Leaders, CROs, and CxOs of life sciences companies that conduct clinical research

    Proven record of exceeding revenue targets, including routinely achieving 7-figure annual sales goals

    Experience with native SaaS solutions, and their unique value relative to on-premise solutions

    Superb interpersonal and presentation skills (including web presentation)

    Excellent organizational and time management skills

    Ability to work independently but within a team environment

    Willingness to travel – Frequent/ongoing (up to 70%)

    Benefits

    We are a fast growing, VC-backed, Enterprise SaaS company. That means ample opportunities to grow your role and rapidly develop in your career. Plus, there’s no more exciting time to join a company than at the stage we are in right now (this will be one of those stories you are still telling in 15 years!)

    Work with a team of super-talented people who are delivering a truly innovative solution that makes people smile :)

    We invest in our team’s development and career growth.

    Competitive compensation package – we believe if you deliver, you should win.

    Comprehensive Health / Wellness Coverage and Retirement Plan. Health (including telemedicine), dental, vision, disability and life insurance. We pay 100% of your premiums and half for dependents.

    A public transportation monthly pass for Boston residents. We are a short 2-3-minute walk from Downtown Crossing and quick 10-minute taxi from the airport.

    Tackle a challenging, real-world problem in healthcare that directly helps our friends and family -- and makes a big impact by helping bring life-saving treatments to market more rapidly.

  • 2 days ago

    Content Marketing Wrangler

    Automattic, Inc. is seeking a Content Marketing Wrangler to oversee and evolve our content strategy and roadmap for brands like WordPress.com and Jetpack. He/She will work with internal stakeholders and outside agency / freelance partners and be willing to roll up his/her sleeves to help achieve strategic goals.

    The Role:

    • Develop and execute a global, multiple-domain content strategy for all Automattic brands that focuses on lead generation while advancing and protecting the brand voice and image.
    • Oversee and manage projects and campaigns: ensure colleagues are properly briefed and updates/recaps are given in a timely fashion. Serve as the expert from concept to launch, managing scope, strategy, editing, publishing and promotion.
    • Create a content calendar for scheduling and cadence of blog posts, articles, landing pages and social posts.
    • Serve as the point of contact for agencies, vendors and partners, and provide regular feedback on how to improve their deliverables.
    • Perform ongoing keyword/topic discovery, competitor analysis and audience research to determine strategy gaps and drive change and improvement. Contribute to the execution of content marketing campaigns.
    • Work alongside team members to analyze performance data from content campaigns to gather knowledge of content reach, engagement and conversions, as well as further craft content strategy based on those insights.

    The Candidate:

    • Will have had 5+ years of experience in Content Strategy and Marketing with an emphasis on ROI-based measurement.
    • Has experience managing sites with 20+ million visits a month in multiple languages.
    • Has working knowledge of HTML and experience with WordPress.
    • Has strong written, oral communication, and presentation skills.
    • Has writing, editing, and management experience who’s eager to become a vital role player beyond just fulfillment and individual contribution. Understands SEO content strategy, keyword research, as well as basic on-page technical SEO.
    • Can work collaboratively and fluidly across teams—everything from UX design to paid social—and has experience being in a content strategy/lead-gen role.
    • Can efficiently plan and manage numerous projects and tasks simultaneously.
    • Has worked in changing, high growth environments.
    • Is a results-oriented thinker.

    Like all positions at Automattic, you’ll work remotely, and can be based wherever you live.

    Does this sound interesting? If yes, let us know what you can contribute to the team. We are lucky to receive hundreds of applications for every position, so try to make your application stand out in your application letter by telling us why you’d like to join Automattic.

    At Automattic, we value diversity and know that different perspectives will ensure our team is innovative and creative thinking. Automattic is proud to be an equal opportunity employer and we celebrate diversity. We are committed to equal employment opportunity regardless of race, religion, color, national origin, ancestry, gender identity, sexual orientation, age, marital status, veteran status, citizenship, or disability status. We look forward to hearing from you!

    How to Apply

    Apply for this job

    All Jobs Require

    • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
    • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
    • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
  • 1 month ago

    We are a diverse team from around the world, working together on a mission to raise the standard of trust online. Join us as Director of Paid Advertising and lead our efforts to dramatically grow our digital advertising, ideally to billions of engagements per year.


    You'll work on challenging projects such as defining our overall advertising strategy, growing our team of ad network managers, modeling new campaigns and optimizations, creating short and long-term roadmaps, prioritizing projects by impact, controlling costs, and validating the impact of advertising on the company's overall growth.


    We are fully remote and seek to empower our team to be self-directed and self-motivated in their projects. This is an exciting opportunity to have a meaningful impact on DuckDuckGo's growth curve (http://duckduckgo.com/traffic.html) and work on the important mission of helping people take their privacy back online.


     


    What you will do:


    Dramatically grow the scale of our digital brand advertising within cost constraints, ideally to billions of engagements per year.

    Manage a large and complex portfolio of ad networks and campaigns, eventually with a $10M+ annual budget.

    Define and continually update our brand advertising strategy, including goal setting, roadmapping, project prioritization, quantitative modelling and hiring.

    Lead a team of ad network managers, providing day-to-day project support as well as longitudinal career advising.

    Hire additional ad network managers, as needed.

    Direct the execution of creative, messaging, and landing page experiments, working cross-functionally with teammates in user acquisition, design and engineering.

    Rigorously model new experimental ideas and prioritize them based on impact and complexity.

    Protect our values and brand by ensuring all ad creative, landing pages, messaging, and ad placements appropriately and effectively represent our mission and values.

    What we are looking for:


    Experience leading a marketing team with a large and diverse digital advertising portfolio ($5M+ annual spend) for a major consumer product.

    Recent experience as an individual contributor, including hands-on work in modeling and executing experiments, generating creative, implementing landing pages, and gathering and reporting data.

    Experimental mindset and ability to identify specific, high-impact optimization ideas with short feedback loops.

    Advanced modeling skills and a quantitative, data-driven approach to project prioritization.

    Attention to detail in all strategic and tactical efforts, including: resourcing, modeling, experimental design, project prioritization, analyzing data and reporting.

     


    Other things to know:


    We are a small, remote team in different time zones and communicate with a variety of tools throughout the day. You should feel comfortable with the intricacies of this type of work situation.

    Sometimes we meet up! You can expect to travel at least 2x a year: once for our all-hands meetup and another for a team retreat (each ~4-5 days)

    We want to have a major impact on raising the standard of trust online. To do this we believe in a focused approach, with company-wide objectives, and with each team member working on a single top priority at a time.

    Our work philosophy is built upon empowered project management. All team members have opportunities to run projects.

    All projects are run transparently, and we encourage everyone to participate in areas of interest throughout the company. Anyone and everyone can (and should) ask questions and offer feedback around the product and internal projects.

    We try to exemplify our values (build trust, question assumptions, and validate direction) in everything we do.


  • 1 week ago

    About SignEasy

    SignEasy is the simplest and fastest way to sign and send documents for signature from your phone, tablet and computer. Over 100,000 customers from 180 countries trust SignEasy to reduce paperwork turnaround times, close deals faster, cut costs, and improve the customer experience by eliminating the cumbersome print-sign-scan-fax process. It seamlessly integrates with your business workflows across popular applications like G-Suite, Office 365 and Dropbox. With over 5 million downloads to date, SignEasy is used by small businesses and large enterprises like Equinix, Intertrust, Cleartrip, Aruba Bank, and Stribling. SignEasy has been featured among the Best Business Apps on the Apple App Store and Google Play Store.

     

    SignEasy is seeking a creative, action oriented, collaborative Customer Evangelism Specialist to encourage and empower our customer focus. You will develop insights to inform customer success, marketing and overarching business strategy to help drive growth. You will work with a cross-functional team, and will be involved with engaging and developing our customers from beginning to end. The Specialist will lead and coordinate medium to high complexity projects and ongoing initiatives to uncover insights about our customers that will drive improvements to customer engagement, customer satisfaction, and advocacy. The Specialist uses a variety of data and communication tools to facilitate their work but also maintains a high level of expertise in conducting gathering, and sharing analyses.

     

    The right candidate will:

    Have a strong background in user research and analytics

    Have 0-2 years of experience in customer success, community management, partner relations, or customer service. 

    Have a passion for continuously improving customer happiness and success

    Have experience influencing and building ongoing relationships with key stakeholders and influencers

    Have significant creativity and excellent business judgment

    Have a strong sense of urgency and commitment

    Be a self-starter and an independent thinker who follow-ups on responsibilities in a timely manner while also a strong team player

    Possess flexibility and have a track record of delivering results in a fast-paced and highly ambiguous work environment

    Possess flexibility to coordinate and communicate across multiple time zones and non-conventional business hours

     

    What You’ll Do:

    Customer Research and Analytics: Analyze customer data to uncover customer trends, actionable insights, and Identify/track spotlight our high-profile customers. Present insights related to customer feedback, personas, and overall customer voice.

    Loyalty and Advocacy: Identify areas to grow customer loyalty and referral/advocacy. Examples include: sending swag regularly, outreach to our oldest/most active customers to hear their journey with us, groom high-profile customers for advocacy on various channels.

    Social media and Community Management: Grow our social media following, propose and maintain the social media content calendar, become actively involved in trending conversions and the overall online community activity [Quora, Reddit, etc.].

    Partnership Development and Content Distribution: Based on customer insights, discover the communities/associations/publications that customers trust and build partnerships with stakeholders to distribute our content and promote our product.

    Account Management and Customer Success: Execute low-touch account management, billing and relationship management with our business (Premium) accounts. 

     

    Note: This position is remote, with a 1-year contract commitment and potential for renewal. 

  • Remote
    This position is remote based.

    We have an exciting opportunity for a seasoned Sales and Customer Enablement leader to join a growing software DevOps organization. Reporting to the VP of Field Operations, you will be responsible for building and managing a virtual, world-class global sales training and enablement program.


    Responsibilities

    • Develop and lead the successful execution of the sales enablement plan and programs to ensure internal and external customers and partners are equipped with content, resources, tools and training to effectively differentiate and sell the GitLab solution.
    • Oversee the development of education and training content in collaboration with marketing and other SMEs to identify and develop core curriculum, customized regionally as needed, for various internal and external audiences.
      Lead and facilitate sales training activities, including new hire training and onboarding, ongoing sales meetings, and regional/sales team training (includes all levels of the sales team, customer success, and BDR/SDR, as well as external customers and channel partners).
    • Ensure alignment of sales enablement activities with key internal and external events, such as new product releases, campaigns, and essential industry trade shows.
    • Manage and drive online, self-paced on-boarding and result-driven continual learning.
    • Leverage Salesforce.com CRM infrastructure and other tools for delivering formal and informal/social learning.
    • Develop sales competency assessment programs, as well as partner certification programs.
    • Measure and report on the effectiveness of sales enablement investments and the programs conducted.
    • Determine opportunities for improving the sales learning experience, and identify innovative techniques for delivery.

     

    Requirements

    • 10+ years software sales experience with expertise in DevOps and/or Open Source, preferably in sales enablement or management.
    • Working knowledge of sales training technology and methodologies; demonstrable experience with sales enablement concepts, practices, and procedures.
    • Relevant experience preparing, developing, and executing global sales teams’ effectiveness strategies, tactics and action plans for a technology platform.
    • Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise (sales team, customers, channel partners, and internal support partners).
    • Experience growing within a small start-up. Strong ability to interact and influence effectively with C-level executives and team members.
    • Exceptional written/verbal communication and presentation skills.
    • Team player with strong intrapersonal skills, skilled at project management and cross-functional collaboration.
    • Ability to thrive in a fast-paced, unpredictable environment.
    • You share our values, and work in accordance with those values.
     
    Remote-CHI
  • 3 weeks ago

    Our Location

    Although we're headquartered in Boston, we're an entirely remote company! Slack, Freedcamp, and Trello are just some of the tools we use for communication. We're a close-knit team that prioritizes training for all employees. We encourage our employees to utilize shared workspaces such as WeWork, Workbar, Idea Space, etc.

    We’re looking for someone with the following qualities and skills:

    • You’re an expert in paid Facebook advertising, Google Adwords and other channels of pay-per-click advertising, having directly managed large budget campaigns with results to show.
    • You know exactly what to do to improve results in an account within minutes of looking at one, across both Facebook and Google Adwords.
    • You’re enamored by the industry, at the top of your game while continually improving your knowledge by diving deep into industry blogs and more importantly via experience.
    • Knowing that conversion rate optimization is just as important as your campaigns, you are well-versed in landing page design and multivariate testing.
    • You’re willing to speak up, collaborate, and advocate for your ideas.
    • You’re a conceptual thinker, someone able to create a range of ideas and strategies for campaigns along with having total confidence in your execution and communication with clients.

    More about the role:

    • Responsible for day-to-day management of a client’s paid social/search marketing initiatives.
    • Managing the execution of direct response marketing strategies based on a client’s business objectives.
    • Managing the strategy and planning of paid search campaigns.
    • Managing the launch of each program, optimizing each program to meet specified performance objectives.
    • Managing client expectations/communications throughout the duration of the engagement.
    • Track and report on campaign results, data analysis, hold weekly/monthly client status calls with monthly reporting on results.

    Campaign management experience and comprehensive understanding of:

    • Setting up Facebook & Google Adwords accounts from scratch.
    • Conversion Rate Optimization strategies, tactics.
    • The different types of Facebook campaigns, tactics, knowing when/where to use them.
    • PPC optimization techniques (ROI / CPA / CPL / Impression Share).
    • Strong knowledge of Google Display Network.
    • Experience with Google Analytics and other analytics/attribution methods and tools.

    Here’s what we offer:

    • Competitive salary with a highly competitive bonus structure.
    • Health, Dental, Vision.
    • Unlimited PTO.
    • Work remotely from wherever you desire, collaborate in Boston with the team.
    • Rapidly growing, yet small company.
    • Tremendous ability to expand your skills, gain experience, exposure, and work on highly diverse projects with amazing brands.
    • Ability to work with and learn from a seriously talented team of marketers
  • FullStory (US West Coast)
    1 week ago

    A key member of the Hugging team at FullStory, the High-Touch Customer Success Manager is responsible for building trusted and collaborative relationships with our high-value, strategic customers and driving widespread adoption of FullStory products. By creating alignment at the stakeholder level, you will be responsible for delivering increased value, customer satisfaction, retention, and expansion of the FullStory footprint.


    The charter of the Hugging team at FullStory is to create empathy-driven experiences that complement and support our customers’ needs, while delivering widespread business value to customers both large and small. The High-Touch Customer Success Manager supports this charter by using knowledge, expertise, and authenticity to create real relationships and help customers leverage the FullStory platform to achieve meaningful results.


    As a High-Touch Success Manager you will:


    KEY RESPONSIBILITIES:

    Ensure FullStory customers drive maximum value from their investment in our platform, utilizing key features, APIs, and products that drive business value

    Monitor customer usage data, health indicators, and renewal dates to inform customer-specific success strategies

    Build and nurture relationships across accounts to cement our commitment to customers

    Think and act effectively by using various information sources to make optimal business recommendations, including, but not limited to, data/platform strategies, tactical user enablement engagements, and executive level business reviews

    Prepare clear, executive-level presentations for the team and senior management highlighting customer retention, adoption, and growth

    Quickly identify risks to long-term customer retention and employ strategies to remove roadblocks and deliver success

    Serve as a customer advocate to FullStory’s Product team and the rest of the organization

    Represent FullStory as a domain and product expert in customer interactions, industry and corporate events, and online in both customer-facing and internal communities

    PREFERRED QUALIFICATIONS & SKILLS:

    BA/BS or equivalent

    5+ years of experience in Customer Success Management or a related field

    Strong competencies in Marketing, SaaS, and eCommerce

    Demonstrated ability to grasp complex topics and succinctly communicate these topics at levels of varying complexity based on audience

    Proficient in facilitating action-oriented meetings

    Ability to prioritize, multi-task, and perform effectively under pressure

    Ability to analyze information, make connections, and demonstrate deep-level thinking

    Ability to collaborate with teams of all sizes while also being able to work independently as a self-starter

    Excellent relationship-building skills; ability to grow and nurture relationships with internal stakeholders

    Willingness to travel up to 20%

    Experience in FullStory (or other CX or analytics platforms)

    Proficient with tools such as Slack, Google Product Suite (Calendar, Slides, Sheets, Sites), Powerpoint and Excel

  • 1 month ago

    Blockstack is a decentralized computing platform. It’s the easiest way to build decentralized apps that can scale. More info here.

    Blockstack PBC, a public benefit corp, is dedicated to building the core Blockstack protocols and developer platform. Blockstack PBC’s mission is to enable an open, decentralized internet which will benefit all internet users by giving them more control over information and computation.

    Blockstack PBC is headquartered in New York City, with a globally distributed team located across Hong Kong, Gambia, Barcelona, Toronto, and Seattle.

    We’re looking for a growth-minded digital community partner to support the passionate community and developer builders who are at the heart of Blockstack. 

    Blockstack is an open source project that views the community as its strongest asset. In addition to growing the global community, this role is a critical resource to advocate for open source community initiatives. Across over half a dozen channels, you will lead the command center for communications, and be the face that people associate with Blockstack at the front lines. In this role, you will strategize with the communications team and roll out campaigns to further support and grow the community of people who value their fundamental digital rights and are excited about decentralized computing. Successful applicants will carry with them into this role a founder’s mentality, a can-do attitude and positively curious disposition. 


    You will: 

    - Work with a PR team and in-house growth team, taking the lead on digital strategy, implementing and improving the reach of the Blockstack community

    - Coordinate and execute various multi-month campaigns around Hackathons, product messaging, blogs and press 

    - Champion the developers building on Blockstack along with their apps

    - Relay valuable product feedback, helping decrease gap between Blockstack products and community expectations

    - Take ownership of all digital Community management including but not limited to: email, slack, reddit, twitter, telegram, discord, forum

    - Answer support tickets and requests, escalating to the appropriate team members when necessary

    - Be a core player in implementing various Blockstack campaigns and communication strategies


    You have: 

    - A growth mindset and passion for building a new internet for decentralized apps

    - A background in marketing and community building with developers

    - Awareness and eagerness to learn about best practices and tactics used by any open source project that we could benefit from

    - Knowledge of crypto projects and the blockchain ecosystem as a whole

    - Demonstrated ability to create diverse and inclusive community initiatives.

    - Track record of extreme ownership and ability to go above and beyond

    - Strong interpersonal verbal and written communication skills

    - Curiosity to problem solve from a product and company growth mindset, and to bring solutions to life collaboratively

  • Noredink (Americas)
    1 week ago

    NoRedInk helps students learn to write in over 50% of US school districts, and forming strong partnerships with school and district administrators is central to our mission. We’re looking for an experienced customer success manager (CSM) to structure and deliver success for a portion of our school and district customers, helping them set goals, maximize usage, and achieve desired outcomes for their students and teachers. You will be responsible for renewing and expanding customer accounts, serving as each school’s main point of contact and liaising with NoRedInk’s sales and product departments to ensure success.

    Key Objectives

    Manage a territory of school and district-level NoRedInk Premium customers, building and maintaining strong relationships with administrators and teachers

    Hit renewal and expansion quota by retaining accounts, expanding implementations, and cross-selling NoRedInk’s other Premium offerings when appropriate

    Set usage and success goals in collaboration with our customers

    Monitor customer usage trends and optimize implementations to reach internal and external success goals

    Leverage successful implementations as case studies and models for deploying best practices for our customers

    Partner with the Sales team for expansion and new business opportunities

    Use Salesforce to track renewal and expansion opportunities and activities, ensuring data integrity

    Exemplify NoRedInk’s mission and values in your day-to-day work

    About You

    You have 2-3+ years of meeting or exceeding quota in a closing sales and/or account management role

    You have a track record of building relationships with a variety of stakeholders that have resulted in measurable success

    You have strong written and oral communications skills

    You have familiarity with business tools such as Salesforce and Google Sheets

    You’re outgoing, organized, creative, and tenacious in making a difference for our customers

    You want to work at a mission-oriented startup with a talented team

    You have at least 1 year of experience working remotely (Only applicable for those interested in working remotely)

    Bonus points if...

    You have experience in education

    WHAT ARE WE UP TO?

    NoRedInk helps millions of students in grades 5-12 become better writers. Our adaptive curriculum guides learners through a continuous process of skill-building, feedback, and revision and delivers actionable performance data to teachers and administrators. Used in over 50% of school districts, we're on a mission to unlock every writer's potential. Here’s a 2-minute pitch we gave on NBC and articles about us in The Washington Post, Wall Street Journal, and Forbes.

  • RankScience SEO (North America)
    2 months ago
    We are looking for great people with SEO experience to join our growing team, which is headquartered in San Francisco, but this position is remote.
     
    RankScience is a continuous-optimization platform that increases organic search traffic through A/B testing and data science. We work hard to make sure our clients succeed with SEO. We are currently looking for SEO Account managers who are passionate, innovative and motivated to make a difference for customers.
     
    Responsibilities include:
     
    • Lead conference calls with customers and be their main point of contact.
    • Some basic Google Analytics/Search Console data analysis.
    • Support SEO services with SEO site audits on an ad hoc basis.
    • Collaborate with the team to generate SEO experiment ideas and HTML changes.
    • Monitoring rankings in Google SERPs.
    • Conducting keyword research.
    • On-page SEO: Increasing traffic numbers to customer websites.
    • Participate in weekly brainstorm sessions.
     
    Desired Skills & Experience:
     
    • 2-5 years of SEO / Account Management experience
    • Comfortable leading conference calls to review SEO progress
    • Account Management / Customer relationship management experience
    • Highly organized with ability to multitask.
    • Google analytics data analysis skills.
    • Excellent writing skills.
    • Excel skills.
    • Solid understanding of technical SEO
    Please reach out with a bit about yourself and why you're passionate about SEO as a channel. EST to PST timezones preferred.
     
    Job Type: Full-time
  • 1 month ago

    Latchel is an early stage, Y Combinator-backed startup; we began operations in February 2017. In March 2018 we launched 24/7 emergency maintenance services and have grown rapidly since then. You’ll be joining a small, nimble team in a fast-paced and growing team. By joining at such a pivotal moment you will be essential to Latchel’s continued success, building our culture, and grow as a leader within the company.


    Latchel supports property management companies and landlords across the US. Our primary service troubleshoots and dispatches 24/7 emergencies for property managers. We work with a company's existing vendors if they have them and provide vendors when their vendors are unavailable or they don't have them. We provide diagnostic, troubleshooting, and dispatching services so property managers have more free time and less frustration. We use technology to improve the experience for renters and vendors and make our operations processes more efficient.


    Latchel offers services in several multi-billion dollar industries. Property management is a $72B industry in the US; contractor services are worth hundreds of billions. Both of these industries are underserved by technology and suffer from low market penetration and extreme fragmentation. At Latchel, we believe we understand the reasons for low market penetration and take a different approach than other companies in the field. We'd love to talk to you more about this. Please apply to one of the jobs below so we can talk more about this challenge. Want to learn more about working at Latchel? Read our Leadership Principles.

    Latchel is a 100% remote team so everyone is expected to be autonomous and self-motivated. We invest heavily in making our remote culture feel like a connected team and also invest in making your workspace the most effective you can be. 

    Are you looking to join a successful sales team with a highly attractive product? Our sales engine is the backbone of our company's growth. If you are interested in joining a small, close knit sales team, we'd love to hear from you!

  • Shortpoint (UK / Remote)
    2 weeks ago

    ShortPoint is a subscription software that helps teams build gorgeous and engaging intranets with no coding from their existing content systems such as Office 365, SharePoint and SAP Portal. We are seeking a Sales Consultant to manage all sales activities for Europe. This role will consist of client engagement including calls, emails, online meetings, and product demonstrations, and training. This person will also be instrumental to the development of ShortPoint’s sales practices and product roadmap.


    What you will be doing:

    Engage with ShortPoint trial users to understand business requirements and qualify opportunities

    Demonstrate ShortPoint features and functionality to prospective customers, aligning presentations to customer requirements

    Identify opportunities to sell additional licenses to existing customers

    Provide training and support to customers

    Guide product roadmap by communicating feedback from customers to the product development team

    Communicate ShortPoint value to a variety of users ranging from non-technical business users to IT team members.

    Negotiate terms of purchase agreements with prospective customers

    Participate in marketing activities

    Maintain CRM data to track contacts and opportunities, create forecasts, and track renewals.

    Develop relationships with partners to drive sales

    What you bring to the team:

    Track record of meeting and exceeding sales targets

    Previous experience working with SharePoint

    Excellent verbal and written communication skills

    Strong initiative, organizational skills, and time management

    About the job: Location - UK / Remote

    Remuneration package:

    Salary commensurate with experience

    Commission

    Benefits and Culture

    Flexibility in vacations

    Flexible working hours

    Medical Insurance covered on reimbursement basis

    Working remotely

    Team building and activities

    Very dynamic culture and everyone is super passionate

    Requirements

    Bachelor’s Degree

    Familiarity with SharePoint and Office 365

    Previous sales experience or similar customer-facing role

  • Who we are:  Serverless is a Series A (Lightspeed Ventures, Trinity Ventures) startup that is changing the way cloud software is built and deployed. Our software is used by tens of thousands of developers from companies like EA, Coca-Cola, Nordstrom, and Nike, to get their cloud applications to market faster. We’re a small, distributed team that is obsessed with delivering value to developers. 

    As Director of Growth Marketing, your main goal is to drive users through our marketing funnel. You will be the lead of the Serverless Growth team and manage efforts across marketing, product, data/analytics and sales. You'll help identify and test the most impactful initiatives to drive acquisition, engagement, referral and monetization.  The role is tasked with developing, measuring, testing and implementing initiatives that result in the acquisition and growth of customers using Serverless products. 

    Responsibilities

    Prioritize and execute strategic growth marketing initiatives

    Drive users and customers to understand the core value of our products

    Collaborate with Product, Engineering, and Sales to improve user experience, increase product engagement, and drive monetization

    Develop, test and implement initiatives that increase product usage and lead generation

    Own Objectives and Key Results (OKRs) for community growth and lead generation

    Requirements

    Good understanding of B2B growth tactics and channels

    5+ years experience in marketing, ideally in a developer facing org

    Experienced with Free/Open Source to paid models and expertise in experimenting and optimizing all aspects of the conversion funnel

    Strong communication skills and ability to work across functions

    Strong analytical skills

    We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.