Senior Product Designer (100% Remote)

Close


3 weeks ago

05/02/2019 20:42:19

Job type: Full-time

Hiring from: European or American time

Category: Design


About Us

At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a fully profitable, 100% globally distributed team of 33 high-performing, happy people that are dedicated to building a product our customers love.

We are growing the Product team (of 3) to help define the features that will have the biggest impact for our customers and their sales teams.


About You

You are a generalist with a wide set of design skills including user interface design, user experience design, an understanding of usability concerns, and the ability to write easily digestible copy. You enjoy the challenge of designing for sometimes deeply technical problems.

You have worked with, or helped create, design systems and understand version control for design files (we use Abstract).

You are comfortable working remotely as part of a small team, with a high level of autonomy. You have designed beautiful and elegant solutions for desktop SaaS products and are familiar with the space.

You understand technical constraints, their impact, and can adjust your design approach accordingly. You enjoy the problem solving aspects of design, and you’ve had experience working on complex web or desktop apps.

You have been wrong and can admit it. You can articulate why it happened and how you’ve learned from that experience. You’re not precious about your designs and can accept constructive feedback freely. Equally, you can argue effectively for your viewpoint when needed.

You are able to easily demonstrate your process for taking rough concepts and briefs from lo-fi sketches through to high fidelity mockups ready to be implemented. You’re confident in communicating the rationale of your decisions.

You are in a European or American timezone.


About The Role

You will be responsible for understanding and designing new features and improvements as part of a small feature team. You will ensure the solution satisfies the initial problem statement, is technically viable, and integrates well with existing design patterns (or adds new ones where necessary).

You’ll be working with Craig (best axe thrower in the company), Ben (not the best axe thrower in the company), and Anthony on a daily basis and often with the engineering team throughout the design process.

We use Freehand, Sketch, and Abstract as our design toolset and Slack, GitHub, and Asana extensively for communication within and between teams.


Why work with us...?

  • 100% Remote (we believe in trust and autonomy)
  • 2 x Annual Team Retreats ✈️ (Lisbon Retreat Video)
  • Competitive salary
  • Medical, Dental with HSA option - 99% premiums paid (US residents)
  • 5 Weeks PTO + 6 Government Holidays + Dec 24 - Jan 1 Company Holiday
  • Parental Leave (10 wks primary caregiver / 4 wks secondary caregiver)
  • 401k matching at 4% (US residents)
  • Our story and team 🚀
  • Glassdoor Reviews

At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).

We come from 12 countries and 14 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

This team is growing in more ways than one - we’ve recently launched 8 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers. 

Please mention that you come from Remotive when applying for this job.

Help us maintain Remotive! If this link is broken, please just click to report dead link!

similar jobs

  • Close (Americas / UTC+0)
    3 weeks ago

    About Us 🌎

    At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a fully profitable, 100% globally distributed team of 33 high-performing, happy people that are dedicated to building a product our customers love.

    Our CEO, Steli Efti, made this video to highlight what we're looking for in our Director of Marketing.


    About You 💚

    You're an experienced marketer that's now mid-to-senior level in your career with at least two years of experience as a Head/Director/VP for a marketing team with more than five direct reports. You have a well-developed management philosophy and experience as a successful team leader that can demonstrate both company and employee growth.

    You have over five years of experience in B2B SaaS/startup marketing. You have a proven track record leading the marketing team of a SaaS business in a similar industry with a strong background in demand generation.

    You're capable of spearheading everything from determining overall strategy, to hiring, recruiting, on-boarding new team members, establishing processes and driving our marketing results to the next level.   

    You reside in North America or overlap with Eastern Time Zone for at least 4 hours a day. 

    Bonus points if you're technical, strong in content and have good brand instincts (we just acquired close.com and have big plans for our positioning in the industry).


    About The Role 🚀

    • Growing our team remotely and internationally
    • Expanding our brand
    • Expanding our marketing campaigns internationally (top 5 markets)
    • Expanding our marketing efforts (social / paid / SEO / etc)
    • Setting strategy and executing marketing campaigns
    • Setting up an reporting KPIs
    • Working closely with product and sales team to align all teams for growth
    • Managing and leading current 4 person marketing team

    Why Work With Us? 🎉

    • 100% Remote (we believe in trust and autonomy)
    • 2 x Annual Team Retreats ✈️ (Lisbon Retreat Video)
    • Competitive salary
    • Medical, Dental with HSA option - 99% premiums paid (US residents)
    • 5 Weeks PTO + 6 Government Holidays + Dec 24 - Jan 1 Company Holiday
    • Parental Leave (10 wks primary caregiver / 4 wks secondary caregiver)
    • 401k matching at 4% (US residents)
    • Our story and team 🚀
    • Glassdoor Reviews 🙌

    At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).

    We come from 12 countries and 14 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

    This team is growing in more ways than one - we’ve recently launched 8 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

    Interested in Close but don't think this role is the best fit for you? View our other positions.

  • About Sendle

    Sendle helps small business thrive by making parcel delivery simple, reliable and affordable. We’re a B Corp and Australia’s first 100% carbon neutral delivery service, harnessing major courier networks to create a simple, user-friendly service that levels the playing field for small businesses.

    Sendle is a fast growing business with bold ambitions, a team full of passion, a team of self-confessed nerds and general geeks. Our work has an impact; by powering eCommerce logistics, our software is helping real-world businesses deliver real parcels to their customers; this is more than just records in a database.


    Off the back of strong growth in Australia, we’re now setting our sights on expanding into the US and more, so this is an opportunity to work in a high-growth startup with a solid foundation and be part of an amazing team.

     We’re looking for a smart and positive person to join us as a Senior/Lead Product Designer, reporting to the Head of Product Design.

    The role in a nutshell

    Recognising the importance of Design in driving the direction of our product, the Senior/Lead Product Designer helps lead a key product area, along with a Lead Engineer and Product Manager. Our key product areas focus on different parts of the customer journey and these three roles work together to execute strategy, make decisions and prioritise projects. By providing timely and accurate user experience and design advice this is your chance as a designer to shape the Sendle service.


    A Senior/Lead Product Designer at Sendle:


    Demonstrates product vision to help shape, and improve the customer journey for a key product area. They influence the user experience design, solution, and implementation to build customer trust in our service;

    Works with the Lead Engineer, Product Manager, and Product Owner; setting the direction, priorities, and goals of their key product area;

    Is responsible for knowing the customer pain points, struggles and journey within their product area’s focus;

    Is responsible for driving the design process, from research through to design assets, implementation quality, and release strategy within their product area

    Is involved in all stages of the design process, and happy to get their hands dirty by doing the work;

    Will guide and mentor more junior designers within their product area on design processes and skills;

    Will help manage the day to day workload and tasks for designers, and the quality of design output, within their product area;

    Works with leaders of other product areas to collaborate on the product development process and keep the alignment of projects and teams;

    Works with the rest of the Design Team to improve the overall look and feel, design consistency, standards and patterns of Sendle.

    Your role will collaboratively work with Sendle customers, Sendle stakeholders and other internal teams to design and validate product features and hypotheses. You'll be working on projects that define, and solve, customer pain points and meet business goals.


    What you’ll need (Qualifications)

    You are genuinely excited about solving real customer problems and can empathise with the user, you have an eye for detail and want to design a service that works beautifully for customers.

    You’ll have experience iterating on a product through multiple releases and feedback, as you drive towards an overarching vision.

    You are humble enough to listen, yet confident enough to ask questions and participate in decision making.

    You’ll thrive in a fast-paced, changeable environment. You’ll enjoy a minimum viable process (and may have built a process), and you look for ways to improve, save time and do things smarter.

    You’ll need to be a positive person who is diligent, has a 'never give up’ attitude and loves to focus on the detail.

    Working as a part of a team will be something you love, curious about how to connect with the ideas and knowledge of others to always be building better solutions and outcomes.

     What matters to us

    People and the culture of Sendle is our core asset in building the next global startup and we’ve wrapped the characteristics we look for in candidates into our 5H’s:

    > Humble

    > Honest

    > Happy

    > Hungry

    > High Performing

    We actively look for these characteristics in people joining Sendle, and you can be confident that the people you will work with are strong in each of these areas.

    Where you'll work

    If you are in Sydney, you can work in our Glebe office, near Sydney University on Glebe Point Road. We work in a great space with fantastic people, right near a bunch of good coffee shops - a mere stone's throw from good lunch options and excellent public transport.

    Otherwise, this role is open to a Designer who has experience working remotely and can work during the Australian Eastern timezone.


    Perks and Benefits

    Competitive salary, super friendly team, great product.

    We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    If you want to be a part of something remarkable then we’re excited to hear from you.

  • 3 weeks ago

    About Highrise

    Highrise is a creative mobile community where people make avatars, express themselves and make friends. Over 3 million users create avatars, chat and make new friendships in Highrise. We are a fully remote team of 20 backed by YCombinator, Bessemer, Maveron and other leading investors.

    About the Role

    We are looking for a skilled and enthusiastic UI/UX artist excited to make the world both more accessible and fun. You will be working to construct delightful user experiences around play and friendships.

    This is a cross-disciplinary role, where you will work closely with our engineers, PMs and game designers to shape the optimal experience for the Highrise audience. You will do everything from brainstorming to UX design to visual design.

    You'll also conduct user research/interviews, and synthesize those findings into written documents to communicate findings to the rest of the team.

    REQUIREMENTS

    What will you do?

    • Create delightful user-centered experiences by building and adhering to established design patterns.
    • Generate mockups, wireframes and polished visual designs.
    • Work with PMs, engineers and other designers to solve complex product and business problems.
    • Make your own schedule, effectively estimate tasks and deliver on time.
    • Establish, maintain and follow consistent internal design guidelines for UI/UX.
    • Survey other applications to understand what does and doesn’t work.
    • Conduct customer interviews when necessary to collect feedback and understand user requirements.

    Who are you?

    • Experienced: You have 5+ years experience designing and building product experiences for end-users and have shipped design for a product used by many people.
    • User-centric: You have a strong user-centered approach when making design decisions, and you back those decisions with user research.
    • Open-minded: You’re very open to feedback and trying new things.
    • Learn from users: You have some experience conducting user interviews and/or surveys.
    • Skilled Written Communicator: Highrise is 100% remote, which means writing is our primary means of communication. You'll use written summaries and reports to explain decisions.
    • Know your tools: You have some experience working in a prototyping tool like InVision and design tools like Sketch/Adobe XD.
    • Meticulous: You have a strong attention to detail when it comes to design guidelines and consistency.

    BENEFITS

    • A competitive salary
    • A fully remote team means you have the freedom and flexibility to work where and whenever you like
    • A strong set of core values
    • Camaraderie from far: we chat daily in Slack and video
    • Unlimited vacation policy
    • Annual company retreats

Remotive can help!

Not sure how to apply properly to this job? Watch our live webinar « 3 Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) ».

Interested to chat with Remote workers? Join our community!