Design Manager

Zapier


1 week ago

04/07/2019 16:53:00

Job type: Full-time

Category: Design


Hi there!

We're looking for a Design Manager to lead our design efforts around Content & Acquisition efforts at Zapier. Are you excited to build and run a user-centered product design team in a 100% remote company? Then keep reading!

We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap and apply.

Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

 

About you

You know content products. This role is focussed on growing our App Directory, which millions of people visit every month. You've previously grown a news, reviews, forum, support content, or similar product that combined in-house content with user generated content. You've taken a product lens to content. You've spent time thinking through how content can acquire new users through SEO.

You are an experienced design leader. This isn't your first rodeo. You may not have hired or managed hundreds of people before, but you have hired, trained and managed multiple designers before.

You put your team's and customer's needs first. You enjoy helping and enabling designers do great work. You optimize your design strategy for what helps users best achieve their goals. You use data and user research to make human-centered design decisions. You challenge assumptions about what makes a design successful through encouraging divergent exploration and talking to users.

You love collaboration and feedback. You understand successful design doesn't happen in a vacuum or in secret. You believe in sharing work early, openly, and often. You enjoy teaming up with product managers, engineers, data scientists, customer champions, writers, and customers to help make the design team's work as effective as possible.

You know how design impacts development. You understand the technical complexities a design might introduce, and you can work through them with your teammates. You don't believe in “tossing designs over the wall” and would dread doing so.

You are resourceful. You know how to work across functions to get the help the design team needs to execute on projects. You work diligently to ensure progress is made across active projects.

 

Things you might do

  • Hold weekly one on ones with members of the design team in your zone (today that's 3 product designers)

  • Hold a weekly design meeting to help the design team execute on current design priorities

  • Build rapport with each member of the design team and work hard to help them level up their skills

  • Collaborate across functions to help set roadmaps to achieve business goals through design

  • Advocate for and teach design skills across the organization. Find ways to involve non-designers in the design process through design sprints and other creative means.

  • Contribute to and help build our design system

  • Provide feedback on design solutions through wireframes, mockups, and interactive prototypes

  • Participate in user research and other experiments to inform design decisions

  • Give, seek, and receive thoughtful design critique

  • Actively recruit, onboard and train new product designers at Zapier

  • As a part of our All Hands Support initiative, help customers have the best possible experience with Zapier

About Zapier

For the past seven years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

We believe that with the right tools, you can have big impact with less hassle.

We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

The Whole Package

Location: Remote

Our distributed environment lets us work with the best people. You don't have to be located in the USA either. Some team members live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! You just need the skills and drive to succeed in this role and the ability to work from anywhere.

Compensation:

  • Competitive salary (we don't use remote as an excuse to pay less)
  • Great healthcare + dental + vision coverage*
  • Retirement plan with 4% company match*
  • Profit sharing
  • 2 annual company retreats to awesome places
  • 14 weeks paid leave for new parents of biological or adopted children
  • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
  • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
  • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies

*While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to US-based employees.

How to Apply

We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate. Please make sure to answer each question. After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.

Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

Apply Here

Please mention that you come from Remotive when applying for this job.

Help us maintain Remotive! If this link is broken, please just click to report dead link!

similar jobs

  • 3 days ago

    Howdy! 👋We’re the folks at Jilt, an email marketing platform built for eCommerce. We help thousands of stores surprise and delight their customers with emails that drive sales. We’re looking for a driven, detail-oriented UX designer to join our team and build streamlined experiences that delight our users.

    The Role

    You’ll work closely with teammates on the product and engineering teams to improve our user experience via thoughtful design. Our customers are business owners or eCommerce store administrators, so it’s important to create experiences that get out of their way, make email marketing fun and approachable, and help them understand best practices. You’ll be responsible for identifying areas of improvement, contributing to customer research, prototyping solutions to problems, then working on a development-ready visual design.

    While the majority of your time will be spent working on wireframes and visual design, you’ll also have the opportunity to contribute to customer development and research, pitching new features or improvements, and building the design standards for our growing team.

    We currently work with long-term design contractors, so as our first full-time design hire, you’ll influence our team design standards and patterns — you’ll help shape our best practices, workflows, and visual style guides. You’ll also be responsible for moving your projects forward, communicating your progress and milestones with others, and clearly documenting your work (we try to have good documentation on why we’ve made previous decisions). As a remote-first, 100% distributed team, great communication and internal artifacts are vital to our success.

    Here are some things you may do on a given day:

    • Participate in customer interviews with new or active users
    • Develop pitch documents for new features or improvements to existing ones
    • Provide feedback on designs and pitches from other team members
    • Create wireframes or low-fidelity prototypes for new features (we like Figma, but we’re always open to trying new tools)
    • Test prototypes or designs to validate design concepts
    • Create production-ready visual designs to hand to our engineering team
    • Work with the development team to add or update UX components within Storybook
    • Update our team wiki as our design standards evolve
    • Contribute to designs for our marketing site (which we treat as a product, too!)

    On the first day you will:

    • Meet your team and get familiar with how we work
    • Setup your environment and tooling
    • Add a new story for a design improvement you’ve identified

    In the first week you will: 

    • Add wireframes and detailed design to your new story
    • Review a teammate’s pitch or design
    • Improve our onboarding course and design documentation based on your experience

    In the first month you will: 

    • Work closely with the product team to ship a large feature (working through initial designs and iterating on them during development)
    • Publish a retrospective on your first large project to share successes, artifact the reasoning behind decisions we made, and log planned improvements for the next project

    To succeed in this position, you should have:

    • Experience designing for the web (you should have an eye towards ensuring accessibility, developing reusable components and patterns, etc)
    • Ability to juggle multiple deadlines at once (when you work asynchronously, projects often overlap, so you tend to start the “next thing” while awaiting feedback on others)
    • An obsession about streamlining user experiences and with delighting the user
    • Familiarity with HTML and CSS (have experience with JavaScript or written your own code? This is a bonus — tell us!)

    About you

    You love design that can remove rather than add to a project, but also like to add pieces of flair that make software fun to use. You know that great design requires an exceptional level of empathy, and you work hard to understand the problems your designs will solve. You know that a design isn’t good unless it’s functional and understandable. You know that all software is subject to technical constraints, so you enjoy working with the engineering team closely to build an amazing user experience that pushes the limits of what is possible.

    You love keeping up-to-date with the latest design best practices and tools, and are constantly tweaking and improving the way you work. You’re curious and excited to learn, so adopting new tooling or digging into a new app is something you’re keen to tackle. (After all, it is a new experience for you to learn from!) You know how to operate a hydraulic press, or at least watched a YouTube video about them and think they’re totally rad.

    Finally, you can’t wait to join a small team that loves their work as much as you do, affords the opportunity to work on challenging & interesting projects, and to continuously learn and improve. You can communicate effectively whether drafting up a pitch document, chatting in Slack, editing a wiki page, or writing a retrospective. You can communicate fluently in English, or at least as close as anyone can come to fluent English, because really, it’s English.

    Our team is fully-remote and we communicate primarily through Slack, Clubhouse, Google Docs, Basecamp, and weekly stand-ups via Zoom (a few short meetings) — we believe the best work happens when given lots of uninterrupted time that’s free of distractions.

    As a remote team, we believe that regular meetups are invaluable for getting to know each other better, so you should be available to attend 1-2 company-paid team trips per year. Curious about what those are like? Check out our recap of our last team retreat (SkyTrip), which brought the entire team out to Lake Tahoe, California for a week. It’s a plus if you think (like we do) that bears are absolutely the coolest animals in the forest. You can see what the team has to say about working with us here.

    This is a full-time, salaried position, but hours are flexible. We know your work will speak for itself with wireframes and prototypes created, stories drafted, and wiki edits.

    Benefits

    Here are some benefits we're happy to offer to our team members:

    - Competitive salary

    - Annual incentive for meeting team and company goals

    - 27 days of paid time-off, in addition to 2 company holidays (SkyVerge Day in March, Founders Day in June 😀)

    - Medical, Dental, and Vision insurance for US and Canadian residents and their families (reimbursements for comparable care for non-US/Canadian residents)

    - 401k/RRSP Retirement plan with 4% company match for US/Canadian residents (contributions to comparable plans for non-US/Canadian residents)

    - Up to 8 weeks paid parental leave for new mothers and fathers

    - Work flexible hours from anywhere that has a reliable internet connection. We’re a remote-first company and embrace working asynchronously.

    - Tools (hardware/software) to help you be productive

    - Allowance for professional growth (books, courses, conferences)

    - Home office or co-working allowance

    - A Kindle to help you keep learning


    Full Details & How to Apply

    Learn more about who you’ll work with, about our hiring process, and how to apply via the link above. Applications accepted until May 6th.

    We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.

  • As one of the first product designers at Guilded, you’ll be involved in every aspect of the product process, from brainstorming to launch. You’ll be combining your product, interaction, and visual design skills to create polished experiences for our growing community.
    Guilded is a fully remote team. We know that many people are the happiest and do their best work when they’re empowered to build on their own schedule. If that sounds like something you’d like, we’d love to hear from you.

    What you should have
    • 5+ years of product, visual, and/or interaction design experience
    • 2+ years of designing consumer-facing products
    • Demonstrated experience with end-to-end product design
    • Experience with developing and using design systems
    • Self-motivated and able to work completely autonomously. You should be able to prioritize high volumes of work effectively and efficiently
    • Strong team collaboration skills. Able to communicate often and clearly, give and solicit feedback to both engineers and product
    Bonus points
    • Experience with various design tools, primarily Sketch
    • Animating and prototyping skills
    • Knowledge of HTML/CSS (this will make our engineers happy)
    • Love memes
  • NPM (US timezone)
    Yesterday
    About Us

    As the world’s experts in JavaScript, it is npm’s mission to provide tools that reduce friction for JavaScript developers.  npm is the package manager for JavaScript(and TypeScript, and WASM, and many other JS-adjacent technologies), the most important and fastest growing programming language ecosystem on earth.Over 11 million developers use npm every day, at every company with a website.  npm, Inc. is the company behind this revolution, developing products to bring value to enterprises in every vertical. It is not an exaggeration to say that npm has shaped how software development is done.
    We believe that the best way to succeed is by taking care of ourselves, our families, our users, and one another. We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups — women, people with disabilities, people of color, formerly incarcerated people, people who are lesbian, gay, bisexual, transgender, and/or gender nonconforming, first and second generation immigrants, and people from low-income families.

    About this role

    We’re looking for a Principal UX Designer to join our growing product and UX team, to help define the future of JavaScript development for our massive, global customer base.  We will give you freedom and autonomy to do your best work, with the support and camaraderie you need to enjoy your job. We’re looking for someone who can be a senior individual contributor and an organizational leader today. As we grow, this role will become either a senior mentor or a direct manager of our future UX team.
    As a Principal User Experience Designer, you'll be involved in the full life-cycle of design. You will be a leader on a team of product and UX professionals focused on enabling JavaScript developers - and the companies that employ them - to reduce friction and build amazing things. You will play a principal role in defining the future of our suite of solutions. You will also be part of one or more agile teams as a UX Design lead, working on a daily cadence with product management and engineering to bring our solutions to life.

    Key Responsibilities

    * Design and lead user research activities - interviews, concept testing, participatory design and usability studies
    * Work with product management to understand business problems and design effective solutions in npm products
    * Support product managers in making clear decisions that promote well-defined, timely, usable releases.
    * Develop prototypes, user workflows, storyboards, wireframes, hi-fidelity mock-ups, design specifications, and detailed design assets.
    * Define, develop and review all user interface as well as usability requirements.
    * Communicate and collaborate with senior stakeholders from across the company, maintaining a trusted relationship with Engineering, UX, Marketing, Sales, Support and executive management.
    * Work directly as part of a cross-functional scrum team to communicate and build elegant user interfaces into npm solutions
    * Evolve company design language and standards.
    * Mentor and help build out a UX team.

    Qualifications

    * 8 or more years of relevant work experience as Sr. UX Designer, Architect and/or Manager
    * Direct experience working with agile teams building, improving and launching great software products
    * Understanding of design systems, as well as experience leveragingand contributing to design systems
    * Proficiency with industry-standard design and prototyping tools(e.g. Axure, Invision, Sketch, etc.)
    * Experience building prototypes to communicate design concepts to users and project partners
    * Excellent communication skills, both written and verbal
    * Unafraid of ambiguity and willing to learn new skills
    * Experience in a fast-paced, iterative development environment using methodologies such as scrum

    You'll love this job if...

    * You enjoy working with directly with agile engineering teams employing modern software development and release practices
    * You love listening to customers to understand their problems and discover what they need to solve them
    * You have worked in companies that build user-focused Enterprise SaaS solutions
    * You have plenty of enthusiasm about JavaScript, open source, security tools and the developer toolchain.
    * You enjoy working directly with product managers and engineers to create terrific user experiences.
    * You get excited by collaborating with a dedicated and professional team to deliver amazing results.
    * You are inspired by thinking on your feet, making both plans and trade-offs.
    * You enjoy solving analytical problems and tracing out edge cases.

    * You have a great sense of humor and drive to have fun! 

Remotive can help!

Not sure how to apply properly to this job? Watch our live webinar « 3 Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) ».

Interested to chat with Remote workers? Join our community!