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  • 1 month ago

    At GitLab, our team of technical writers is responsible for ensuring that the documentation for all of our products is clear, correct, and easy to use. We are looking for great writers with strong technical proficiencies who will help our users succeed with our rapidly evolving suite of developer tools.

    You’ll collaborate with our engineers, who write the first draft of docs for the new features they create. You’ll dive in on special projects, authoring new content and working on new site features and processes. You’ll collaborate with others across the organization to craft tutorials and other educational resources. You’ll be at the leading edge of DevOps while contributing to one of the world’s largest open-source projects and engaging with our wider community.

    GitLab is an all-remote company, and this is a remote position with no geographical requirements.


    • Continuously improve GitLab’s documentation content in collaboration with engineers, product managers, and others.
      • Review and edit doc plans and content for all new and enhanced features.
      • Produce written and video tutorials for getting started with GitLab features and for specific use cases.
      • Help developers and other members of the community who have documentation-related questions.
      • Identify and address content gaps or the need for additional media such as diagrams or videos.
      • Participate in reviews and revamps of section or page content and structure.
      • Help review and triage incoming suggestions, corrections, and other content from the community.
    • Continuously improve GitLab’s documentation site features and user experience in collaboration with engineers and other technical writers. This may include the documentation site’s design, search, build process, feedback methods, SEO, visitor analytics, versioning, and other technical components.
      • Contribute to the planning and code of new site features and enhancements.
      • Coordinate with frontend and backend engineers when their help is needed.
    • Contribute to the improvement of team process and style, as well as cross-functional efforts.
      • Act as a reviewer of release blog posts and contributor to GitLab’s Handbook.
      • Make it easy for contributors from the community—internal and external—to submit quality documentation.
      • Contribute to the documentation Style Guide and documentation process guides.
      • Collaborate and improve upon collaborative processes with others including product managers, Support, Marketing, Engineering, and the wider GitLab community.


    • You have:
      • An affinity for managing and writing software documentation.
      • Excellent writing and editing skills.
      • Understanding of what makes documentation clear and effective.
      • Great teaching skills that translate into amazing written work.
      • Familiarity with the Linux or Mac command line.
      • Experience using Git, HTML/CSS, and at least one programming language (though this does not need to be from a professional context).
    • You are:
      • Highly organized; able to triage and prioritize numerous issues and projects.
      • Able to succeed in a remote, globally distributed work environment.
    • You share our values, and work in accordance with those values.

    You’ll receive special consideration if you have experience with:

    • Static site generators and managing docs as code.
    • DevOps tools.
    • JavaScript and intermediate front-end development.
    • Advanced programming or other technical experience.

    Our hiring process is described in more detail in our Handbook's Hiring section. When you apply, please include a cover letter that describes why you are interested in this position and in what ways you are well-qualified for it.

    About GitLab

    GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 1,000 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision: everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.

    We value results, transparency, sharing, freedom, efficiency, frugality, collaboration, directness, kindness, diversity, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.

    Top 10 reasons to work for GitLab:

    1. Work with helpful, kind, motivated, and talented people.
    2. Work remote so you have no commute and are free to travel and move.
    3. Have flexible work hours so you are there for other people and free to plan the day how you like.
    4. Everyone works remote, but you don't feel remote. We don't have a head office, so you're not in a satellite office.
    5. Work on open source software so you can interact with a large community and can show your work.
    6. Work on a product you use every day: we drink our own wine.
    7. Work on a product used by lots of people that care about what you do.
    8. As a company we contribute more than we take, most of our work is released as the open source GitLab CE.
    9. Focused on results, not on long hours, so that you can have a life and don't burn out.
    10. Open internal processes: know what you're getting in to and be assured we're thoughtful and effective.

    See our culture page for more!

    Work remotely from anywhere in the world. Curious to see what that looks like? Check out our remote manifesto.

  • Elastic (US timezone)
    1 month ago
    At Elastic, we have a simple goal: to solve the world's data problems with products that delight and inspire. As the company behind the popular open source projects — Elasticsearch, Kibana, Logstash, and Beats — we help people around the world do great things with their data. From stock quotes to real time Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. The Elastic family unites employees across 30+ countries into one coherent team, while the broader community spans across over 100 countries.
    With solutions like Site Search, App Search and Enterprise Search, the Swiftype team at Elastic focuses on bringing the power of the Elastic Stack and open source projects to businesses and teams of all sizes, focusing on powerful search features in a packaged, turn-key experience that can be brought to market rapidly.
    We are looking for a (Senior) Product Manager to focus on the Swiftype suite of Search Solutions within Elastic. We are open to 2 different levels here: 1) A Software Engineer (preferably front-end) who is interested in shifting or has recently shifted to Product Management. 2) A tenured Product Manager ready to advance to the senior level. Please note that this position needs to currently be based in USA time zones.
    The Swiftype product suite is focused primarily on search use cases — from consumer-facing Site Search (e.g. the search bar the helps you find products on an ecommerce website) to internal employee-facing Enterprise search (e.g. search over internal company data that helps you find what you need to get your job done.) In this role, you will be responsible for gathering meaningful market data trends, customer feedback, and application usage data points.
    If you are passionate about search, and have an eye for taking complex technical problems and crafting elegant product experiences that mask away complexity, then this job is for you!

    What You Will Be Doing:

    You will work together with the Swiftype Product Management team, engineering, and other internal stakeholders to position and grow the Swiftype suite of products.
    You will capture market data, customer feedback, customer usage data, and other key information to develop product insights and help drive the product roadmap.
    In addition, you will:
    * Develop detailed use-cases and product requirements, working closely with the engineering team through the design, development, and product deployment process
    * Independently measure product KPIs, which will drive process improvements and future product features
    * Understand and remedy customer needs by interacting directly with customers, reading and understanding support tickets, and listening for valuable feedback
    * Support product marketing to craft customer focused messaging and content

    What You Bring Along:

    You have 1-3+ years in product management and have a deep understanding of SaaS and IaaS domains. In fact, your experience is with developer-focused SaaS products (mandatory).
    In addition, you have:
    * Bachelor’s degree in a technical field (e.g. CS, CSE, EE) or relevant work experience in software development (mandatory)
    * A deep understanding of HTML, CSS, and JavaScript--how they work and what's possible (mandatory)
    * Ability to understand customer needs, build customer value and highlight competitive differentiation through packaging and pricing
    * Experience crafting high quality sales and customer-facing content including presentations and web copy as well as guiding the product marketing team to create content
    * Excellent spoken and written communication skills
    * Experience working with user tracking and web marketing tools (Mixpanel, VWO, Intercom, GA, Heatmaps)
    * Experience with search, logging, and analytics products in the big data ecosystem (Elasticsearch, Solr, Hadoop, MongoDB, Spark etc)
    * Experience working in a distributed organization

    Additional Information:

    * Competitive pay based on the work you do here and not your previous salary
    * Equity
    * Global minimum of 16 weeks of paid parental leave (moms & dads)
    * Generous vacation time and one week of volunteer time off
    * An environment in which you can balance great work with a great life

    * Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. 
  • 1 month ago


    Are you a recruiting all-star with a proven record of identifying and recruiting top talent?

    Exodus is looking for a full-time Recruiting Director to help our users regain financial sovereignty by recruiting amazing individuals for our growing global team.

    As the Exodus Recruiting Director, you’ll be responsible for recruiting top-notch candidates and helping them throughout the recruiting and onboarding processes.

    What You Will Do

    Own our recruiting and onboarding processes from beginning to end.

    Build and manage a pipeline of top-notch candidates using social media and other creative channels whether they are online or off.

    Filter and organize candidates according to Exodus brand and culture fit.

    Schedule and conduct interviews with candidates.

    Communicate interview findings to relevant team members.

    Give and take feedback to and from candidates.

    Create and manage an offer process for new hires.

    Create and manage an onboarding plan for new hires so that they can hit the ground running.

    Continue to stay in touch with new hires until they feel fully acclimated as part of the Exodus team.

    Ensure a high-touch process so candidates never feel lost at any point of the recruiting and onboarding processes.

    Work with management team and team leaders to identify talent needs and improve recruiting and onboarding processes.

    Create compelling job descriptions for new career openings at Exodus that attract talented and qualified candidates.

    Create and maintain job listings for our website and selected job boards.

    Develop creative ways to constantly look for and attract the best talent while staying true to Exodus’ mission and culture.

    Represent Exodus with integrity and professionalism as a first point of contact for candidates.

    Who You Are

    You have a strong passion for digital assets and it shows.

    You have a great track record of identifying and qualifying top talent, preferably for startups.

    You have experience sourcing candidates through various channels.

    You speak English fluently and feel very comfortable on video-calls.

    You are able to stay organized and stay on top of where different candidates are in the recruiting cycle and manage their respective needs.

    You are engaging, vibrant, charismatic and have great people skills.

    You have excellent references and a history of trust and established relationships in former careers.

    You have experience working remotely and/or know how to manage yourself and communicate effectively.

    You are a learner and always striving to make yourself and those around you better.

    You have used Exodus and have exchanged digital assets inside the platform. (Be prepared to share at least one order ID from your exchange history so we can discuss your exchange experience inside the product.)

    You would love to promote Exodus as a tool to bank the world using the new financial system.

    You take responsibility for your actions.

    You take initiative and don’t have to ask for direction.

    You seek what’s best for the team, rather than what’s best for yourself.

    You don’t necessarily have to be technical, but you understand the difference between Java and Javascript.

    Bonus points for being technical and/or having a wide range of other specialized skills such as design, communications, copywriting, customer support, etc.

    How To Apply

    Send an email to [email protected] with a few words on why you would be the perfect fit for this role.

    Include a link to a short (2 minute maximum) YouTube video (unlisted or private is fine) introducing yourself and showcasing the value you can provide to our team.

    If you want to include a Resume/CV, make sure it is in PDF format.