UX Researcher

Theorem


1 week ago

05/14/2019 11:45:47

Job type: Full-time

Category: All others


Company Overview


Founded in 2007, Theorem (formerly Citrusbyte) is a technology consulting company with a focus on how we do the work as a means to achieve great results.


Our customers, F1000's and startups alike, come to us because they need to change how something is done in order to succeed and they're looking for a solution that isn’t just about technology — but also people, process and leadership. We consult, form a diverse team of experts, and deliver strategy and execution all under one roof. 


Our services range from new product development, pure R&D, legacy modernization, pricing strategy development, revenue generation, process optimization, to organizational transformation and cultural design. 

 


Working at Theorem


At Theorem, we believe that creating an environment where great people can flourish is the best strategy for our business and the best way to solve our client's problems and deliver the greatest value. 


Our focus on culture is supported by our shared vision to build a company where we want to work for the long-term. We avoid egos and embrace distributed leadership. We grow from constantly being challenged and seek to understand when presented with ideas we don't understand. We respect each other, default to trust and treat each other like adults and we also hold each other accountable for commitments. There is a lot about our culture that makes us great and we're continually looking to improve it. Read what we've published about our culture. 

Job Summary


As a UX Researcher you will work with small cross functional teams to create and execute on research plans. You will be responsible for surfacing research insights that will inspire product strategy. This new addition to our team is a curious person, has a strong sense of humility and deeply cares about solving the right problem.

Theorem works with Fortune 500 clients which requires a researcher who is a natural consultant that is comfortable presenting to and engaging with clients that range from stakeholders to C-Suite executives. Our practice will benefit from the candidate’s proactive and thoughtful recommendations integrating research into Theorem's fast-paced product development culture.


This is a remote friendly role. Candidates within North America will be given priority for the sake of travel and team time zone alignment.

 

Responsibilities and Duties


Lead research for discovery and iterative product development initiatives 

Partner with Product Managers and Designers recommending research practices and providing UX feedback on solutions   

Plan, conduct, synthesize and communicate research findings to the internal team and our clients

Develop an understanding of our client’s users, their competition and the marketplace

Produce clear and impactful artifacts that surface the most meaningful stories from the research findings

Coordinate recruiting, scheduling and communication with research participants

Manage relationships with third-party research vendors when needed 


Qualifications and Skills


7+ years of product design research experience

Seasoned practitioner in both qualitative and quantitative research, with an appreciation for applying lean methodologies to process

Experience with both generative and evaluative research initiatives

Demonstrates expertise with preparation for and execution of interviewing, concept testing, usability testing, ethnographic research, diary studies, heuristic evaluations, surveys, personas, journey maps, remote testing and benchmarks


Product pricing research experience is an added plus

Willingness to travel 


Benefits and Perks

100% remote

Once a year the entire Theorem team gets together at an inspiring location to meet, work and play. This year’s retreat was in Tuscany, Italy!

We offer paid vacation and support healthy lifestyles through our physical fitness benefits program

We have comprehensive medical, dental, vision, and life insurance plans, plus we have a 401k plan

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