Human (Resources) Wrangler


7 months ago

04/15/2019 15:52:33

Job type: Full-time

Category: All others

Human (Resources) Wrangler

Would you like to take part in building the future of our distributed workforce? Are you located somewhere outside of the United States, preferably in a UTC + time zone? Automattic is a place like no other: our fast-growing team of 800+ works from home (or any other location they choose), in one of 65+ countries, to democratize publishing and make the web a better place. Check out our Work With Us page for more info on how we work, our development process, and benefits.

The Human League (externally known as HR) team’s goal is to ensure our company is the best place Automatticians have ever worked, making each person feel welcomed, included, valued, and respected. We are looking for a Human (Resources) Wrangler to join our team and help scale our distributed model as we grow.

Some of your responsibilities will include managing global compensation, administering benefits programs, analyzing employee engagement data, developing learning opportunities and programs, being a strategic partner to Automatticians, and promoting labor relations.

Do you have:

  • Experience with a lean, fast-growing, fast-paced software, internet, or creative startup?
  • An insatiable curiosity for new technology, gadgets, and streamlined processes?
  • Experience using WordPress?
  • Experience working with remote team members?
  • Experience implementing multinational compensation and benefits programs?
  • Experience supporting team leads and team members through all aspects of employment (onboarding, coaching others, brainstorming solutions, managing performance improvement plans)?
  • A passion for elegant, simple, automated solutions that keep operations running smoothly?
  • Exceptional verbal and written communication skills in English?
  • An ability to see opportunities to make the work environment better and the initiative to move forward with action?

Priority given to applicants outside of the United States. We are looking to expand our team and aim to reflect the diversity of Automatticians currently working with us.

At Automattic, we value diversity and know that different perspectives will ensure our team is innovative and creative thinking. If your prior experience is within an HR specialty (i.e. Benefits, Compensation, Labor Relations) apply! 

We’re serious about growing diversity in the tech industry. We want to build Automattic as an environment where people love their work and show respect and empathy to those with whom we interact. Diversity typically includes, but is not limited to, differences in race, gender, sexual orientation, gender identity or expression, political and religious affiliation, socioeconomic background, cultural background, geographic location, disabilities and abilities, relationship status, veteran status, and age. To work on diversity means that we welcome these differences, and strive to increase the visibility of traditionally underrepresented groups. Read more about our dedication to diversity and inclusion.

How to Apply

Does this sound interesting? If yes, please send a short email to jobs @ this domain telling us about yourself and attach a résumé as a PDF. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject.

Proofread! Make sure you spell and capitalize WordPress and Automattic correctly. We are lucky to receive hundreds of applications for every position, so try to make your application stand out. If you apply for multiple positions or send multiple emails there will be one reply.

If you’re reading this on a site other than please ensure you visit for the latest details on applying.

To increase your chances of standing out, please answer the following questions in your application:

  • In one paragraph, describe your philosophy of HR, specifically addressing the balance between an HR employee’s responsibility to represent the company and the responsibility to advocate for team members.
  • What’s your favorite HR tool and why?
  • What’s the most compelling HR-related book you’ve read? Why?
  • Tell us about an interesting HR situation you were involved in. What made it interesting to you? If the situation was an issue, how was it resolved?

We look forward to hearing from you!

All Jobs Require

  • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
  • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
  • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.

Please mention that you come from Remotive when applying for this job.

Help us maintain Remotive! If this link is broken, please just click to report dead link!

similar jobs

  • Athena is looking to hire a world-class delegator, systems thinker and operator to be Athena’s Chief Delegator. You’ll be building the world’s most powerful library of delegation superpowers, enabling Founders and CEOs around the world to delegate 10x more. If you like creating leverage, this is the ultimate job for you. You’ll report directly to Athena’s founder (last company built is a unicorn, learn more Twitter / LinkedIn).

    The role

    You will design and operationalize Athena’s “delegation playbooks”. These playbooks unlock our clients’ ability to delegate expected things like inbox management, calendaring, and travel. But even more, they unlock creative and unusual delegations like having their parents receive “handwritten” notes from them every week, organizing entrepreneur dinners in every city they visit, planning surprise parties for their friends, tracking their daily goals, sourcing candidates for their business, tracking their diet, receiving bios every morning for the people they’ll meet that day, monitoring their online privacy, etc. We have a small number of playbooks we have already developed, but we have ideas for 100+ playbooks that will help our clients live better, work better and be better. These playbooks will help our clients delegate 10x more and, in the future, many of the playbooks will be turned into stand alone products under the Athena umbrella.

    Your profile

    You read The Four Hour Work Week and obsessed over how to build the same life for yourself. You’ve hired virtual assistants all over the world for various projects. You’ve built powerful and creative systems that help automate your life. You love building and optimizing processes and human machines.  You’ve started your own companies or consulting firms to generate cash flow. Your friends think you are crazy because you obsess over delegation, leverage, and process so much. In other words, you've lived on the client side of our business and you have experience delegating and coaching others to delegate.

    We are looking for a world-class delegator, so please apply if you are top 1% (you don't just emulate Tim Ferriss, you're on his level—or are even better). 

    What you’ll lead

    • Playbook Genesis: We have a lot of ideas for delegation playbooks, but we’re also looking for someone who is such a strong delegation/system-builder that they contribute ideas for new playbooks.

    • Playbook Prioritization: We can’t build all 100+ playbooks in the first month, so we’ll need a thoughtful system for prioritizing which playbooks to build first.

    • Playbook Creation: This will be the bulk of your work, turning an idea (“wouldn’t it be cool if your EA could setup entrepreneur dinners everywhere you travel?”) into reality (a playbook that describes in step-by-step detail exactly how a new EA can learn this skill set and roll it out to their client). You’ll partner with our existing playbook writer to help bring these ideas to life.

    • Playbook Certification: We need a method to test that an EA has mastered the skills in a new playbook. Rather than just reading a word doc and setting the EA off to try the skill in the wild, we want a set of certifications that allow them to practice the skill in a real-world setting and ensure they are A+ before implementing it with their client.

    • Playbook Organization: As you create the world’s ultimate delegation playbook library, you’ll need to design a system to keep playbooks accessible, organized, updated and systematically linked.

    • Playbook Communication: You’ll need to create a system for introducing playbooks to clients that is compelling and gets them excited.

    • Your team: We already have a great playbook writer on our team who has designed, written, and edited our first playbooks; you’ll team up with this person to lead playbook strategy, architecture and set the bar for quality. You can also pull in other people from the team and hire other contractors (e.g. copywriter) as necessary.  

    Key Metrics 

    • Quality: Our delegation playbooks are the secret sauce at Athena so each playbook needs to be A+ quality. Whenever an EA introduces a new playbook to their client, the client should be blown away by how well the EA is trained and how easy it is to implement the playbook in their life.

    • Quantity: While quality is most important, we have dozens and dozens of playbooks we want to launch in the year ahead. We’re looking for someone who can both spend lots of time getting the first playbooks to A+ quality and who can create an efficient machine to continually launch new playbooks every month.

    • Utilization: Our ultimate goal at Athena is to train clients to delegate 10x more. Ultimately, your playbooks are successful if EAs can easily learn new playbooks and if clients continue to leverage the playbook. We’ll measure this by tracking the average number of playbooks that are active per client each month. 

    • Hours: Related to playbook utilization, the more hours a client leverages their EA, the more time we are saving them. We’ll also measure your success by tracking the average number of hours per week clients leverage their EA.

    Who you are

    • Location: Flexible. We are a completely remote team, so you can work anywhere in the world. Not Mars though, that’s too far away. ;)

    • Commitment: We’re flexible on working hours (part-time vs full-time) but we do want someone who is excited to partner with us for the long-term. There will be a big ramp-up period at the beginning as we align on the optimal format for playbooks, the best way to certify EAs on playbooks, produce the first few playbooks, etc. But over time we’d expect your role to evolve (from more hands-on to more high-level) as you build out a machine for continually creating and upgrading our playbooks.

    • 10x delegator: In order to create delegation playbooks, you must be a delegator yourself! Whether it’s at work or in your personal life, you always find ways to get leverage and build human teams.

    • Systems builder: Delegation playbooks are effectively systems for training EAs and clients how to delegate more. You must be a systems thinker and know how to operationalize that thinking.

    • Highly organized: Building the world’s largest delegation library requires someone who is organized at both a strategic and practical level

    • Process-oriented: Playbooks are processes for learning a new way to delegate. You should always be thinking of ways to make the process cleaner, tighter, more robust.

    • Hospitality mindset: Our clients are founders, CEOs, investors, and other time-scarce people. Our delegation playbooks must be designed with high-end, Four Seasons luxury hospitality built-in.

    • Highly experimental: We’re going to test lots of crazy ideas and lots won’t work and some will only work after multiple tests :)

    • High standards: You understand that we need to strive for perfection always, but can balance that impulse against the ol’ 80/20 rule to ensure we keep shipping quickly.

    • Excellent writer/editor: You’ll need to be able to distill complex delegation ideas into simple, easy-to-read instructions. Our EAs should find reading the playbooks to be a breeze and hopefully fun as well, and when our clients read about how each playbook works they should be inspired and excited to learn a new delegation superpower.

    • Great collaborator: The creation of great playbooks entails gathering feedback and testing the playbook before publishing it. You should easily be able to work openly and comfortably with both EAs as well as experts in their field.

    Benefits (why you should join us)

    • Huge impact: You’ll help CEOs and Founders delegate 10x more – which means you’ll directly empower hundreds of startups to build more technology, cure more diseases, and generally help more people. Your work will also directly lead to us hiring thousands of team members at Athena. In other words, you’ll have the ultimate leverage.

    • Flexible location: Work very hard but anywhere in the world, like us 

    • Flexible schedule: Work very hard but anytime you want, like us 

    • Supportive environment: Fun and encouraging work environment

    • Access: We’ll open up our network and connections for you to meet with anyone you want (which will come in handy for many playbooks)

    • 10x delegation: In order to make every playbook A+ you’ll need to test/experiment the playbook yourself. That means you’ll be able to leverage an Athena EA yourself – for free – so you’ll be getting more and more leverage in your own life as you build out playbooks for Athena clients. You’ll also be able to leverage the entire Athena core team as you need.

  • The Carpentries is committed to “training and fostering an active, inclusive, diverse community of learners and instructors who promote and model the importance of software and data in research.” We seek an engaged and collaborative individual who shares this vision for a full-time position as the Curriculum Community Developer for The Carpentries. The Curriculum Community Developer has a broad responsibility for developing community and guidelines around open, collaborative curriculum development within the scientific open source software and research ecosystem.

    As the Curriculum Community Developer, you will facilitate the development of new Carpentries-style lessons and promote the submission, sharing, and use of community-developed lessons. You will develop an editorial process for the peer-review of lesson submissions, and create documentation to guide authors in the lesson development process. You will identify and recruit peer reviewers, and coordinate the review process. The Curriculum Community Developer will establish effective communication channels for community members proposing, developing, and reviewing lessons. You will build a community of lesson developers and maintainers as part of a collaborative development ecosystem. You will work with the Lesson Infrastructure Technical Developer to guide development of the CarpentriesLab platform, advocating for curriculum developers and effectively connecting them with the technical infrastructure. You will also be involved in supporting our existing community of maintainers for core Carpentries lessons through effective communication, transparency, and collaborative leadership.

    The Carpentries is an open, global community teaching the skills and perspectives to turn data into knowledge. We build capacity in essential data and computational skills for conducting efficient, open, and reproducible research. We believe in a world where more people have the computational skills and perspectives to work with data to address their questions in science, scholarship and society. We aim to build that world by scaling evidence-based teaching, creating inclusive environments, and building communities of practice based on open principles. In this role, you’ll join a diverse team of professionals working to spread data-driven research skills. Our community comprises 50,000 learners, 2,000 instructors, 80 Trainers, and 85 member organisations from research institutions around the world.


    This posting is intentionally broad. We are not expecting experience with all components of the position. We are looking for someone with skills and perspectives that complement our existing team and an enthusiasm for the role and the goals and approaches of our organisation.


    • Evidence of community building efforts

    • Excellent written and real-time communication skills

    • Demonstrated leadership experience in professional or volunteer settings

    • Familiarity with the open-science, open-source community

    • Passion for sharing digital research skills

    • Customer-service orientation

    • Ability to work with minimal supervision

    • Excellent time management skills

    • Able to work virtually with a distributed team

    • Familiarity with GitHub


    • Experience with The Carpentries

    • Experience working with a volunteer community

    • Understanding of nonprofits and their communications needs

    • Editorial experience

    • Experience teaching technical subjects

    • Demonstrated experience with social media and/or blogging

    • Project management skills

    • Familiarity with one or more of the following: R, Python, SQL

    Our team values openness, honesty, fairness, and transparency as the keys to fostering trust. We believe that individuals are the most important part of our organisation and our strongest resource. We strive to make decisions that prioritize people first and empower the growth and success of all who are part of our organisation. We value a growth mindset in all that we do and strive to be always improving and evolving ourselves and our methodologies, being receptive to feedback, responsive, curious, and willing to learn.

    About Us

    We’re a core team of eleven staff and independent contractors, with a nine person Executive Council. We’re a fiscally sponsored project of the 501(c)3 Community Initiatives. We have a large community of instructors and contributors, and a much larger community of users. We use evidence-based teaching practices to teach the core skills for effective computational and data work, and we promote reproducible research and open science/open source widely. All interactions in The Carpentries community and spaces, both virtual and in-person, are governed by our Code of Conduct.

    Compensation and Benefits

    This is a remote position and is initially funded for 18 months, with the possibility of renewal. For US-based candidates, compensation will be $77,000 - $104,500 USD annually, commensurate with experience. Outside the US, total compensation may need to be adjusted in accordance with legal and financial costs associated with international hiring and contracting for a US-based entity. All qualified applicants are highly encouraged to apply, and we will make every effort to be transparent about the impact of costs on potential compensation during the interview process.

    In the US, Community Initiatives offers a comprehensive benefits package including:

    • Fully paid medical, dental and vision

    • 401k with employer match

    • Basic life insurance, AD&D, STD & LTD

    • 4 weeks of vacation

    • 12 paid holidays

    • 4 floating holidays

    Outside the US, Community Initiatives will make every effort to support the hiring or contracting of international workers, following all local laws related to employment and benefits, ensuring a competitive compensation package.

    Equal Employment Opportunity

    The Carpentries is dedicated to providing a welcoming and supportive environment for all people, regardless of background or identity. We are an equal opportunity employer and give consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by US federal, state, or local law. We encourage all qualified individuals to apply.

    To Apply

    Please submit a cover letter and resume or CV to [email protected] If you would like to be considered for any of our other open positions, please indicate all positions you are applying for in your cover letter. Please also clearly indicate the country in which you pay taxes.

    Applications received before 11 December 2019 will receive full consideration.

  • 1 month ago

    At Automattic, we are the people behind, WooCommerce, Jetpack, and more. We believe in making the web a better place. We’re a distributed company with 850+ Automatticians in 62 countries speaking 79 languages. Our shared goal is to democratize publishing so that anyone with a story can tell it, regardless of income, gender, politics, language, or where they live in the world. We believe in Open Source and the vast majority of our work is available under the GPL.

    We’re looking for an extraordinary Payroll Wrangler who can work in one of the most unique and interesting operations groups in the world. You will work alongside Automattic’s Accounting and HR teams to navigate the wide range of issues involved in building Automattic’s global business.

    We’d love to hear from you if:

    • You’re great at preparing and processing semi-monthly and monthly payrolls for 1,000+ employees in accordance with all payroll schedules globally (predominantly the US, but also Canada, UK, Ireland, South Africa, and Australia).

    • You’re excited about setting up payroll in new international locations.

    • You’re an experienced leader capable of managing and building a payroll team.

    • You can manage month-end and quarter-end activities as it relates to payroll and compensation.

    • You can lead the timely issuance and completion of the necessary year-end tax requirements and reports for all countries.

    • You can handle all employee record updates ensuring changes are entered correctly and on time.

    • You’re well versed in relevant laws and regulations.

    • You have experience working with an HRIS including employee data changes, creating reports, and setting up configuration tables.

    • You work well with related teams (HR, Legal, Accounting) to ensure proper flow of employee data and classification.

    • You have strong payroll-related data analysis and reporting skills.

    • You can serve as subject matter expert on payroll issues.

    • You feel comfortable taking lead roles in special projects.

    • You love developing and updating policies and procedures.

    • You have experience with SOX control documentation and execution.

    • You are well versed in the processing income derived from equity instruments (ISO, NQO, RSU, etc.).

    • You see processes and immediately look for ways to streamline them for ease and efficiency.


    • Does this sound interesting? If yes, please send a short email to jobs @ this domain telling us about yourself and attach a résumé as a PDF. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject.

    • Proofread! Make sure you spell and capitalize WordPress and Automattic correctly. We are lucky to receive hundreds of applications for every position, so try to make your application stand out. If you apply for multiple positions or send multiple emails there will be one reply.

    • If you’re reading this on a site other than please ensure you visit for the latest details on applying.

    To increase your chances of standing out, tell us about the following:

    • What’s an interesting and complex problem that you had with a payroll vendor? Briefly, what was the problem and how did you solve it? How did you ensure it didn’t happen again?

    • In your experience, what country has been the most challenging to implement payroll process in and maintain? Why?

    We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our D&I committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly D&I People Lab series for further learning. Diversity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Read more about our passion for diversity and inclusion.

Remotive can help!

Not sure how to apply properly to this job? Watch our live webinar « 3 Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) ».

Interested to chat with Remote workers? Join our community!