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  • Yesterday

    We are seeking a senior data scientist to lead us in making optimal, data-driven decisions throughout the company.  You will work collaboratively with internal stakeholders to communicate findings, answer business questions, improve existing processes and innovate new solutions. You will bring a rigorous approach to validating assumptions, generating hypotheses, and the design, analysis, and iteration of experiments. Your will focus on driving and optimizing marketing strategies, but will also be flexible enough to support analytics needs across other areas in the company including product, e-commerce, and customer service as needed. The ideal candidate will be highly self-motivated and inquisitive, with strong analytical skills, extreme attention to detail and a passion for using data to drive business growth.

    Responsibilities

    • Partner with marketing team to design and analyze experiments to optimize pricing, up-sells, ad copy, etc.

    • Apply segmentation and modeling methodology to improve marketing campaigns, email lists, and provide insight into our user base.

    • Collaborate on user experience funnel and attribution modeling to identify how users interact with our site through different marketing channels and improve retention and conversion.

    • Design, develop, and maintain robust and scalable solutions, reports, dashboards, etc. that will support our internal stakeholders’ ongoing and ad-hoc needs.

    • Work with internal stakeholders in various areas to correctly frame and answer high-level, open-ended business questions.

    • Verify and validate the accuracy of data, documentation, processes, and conclusions.

    Qualifications

    • BA/BS, MA/MS and/or PhD in a relevant quantitative field or equivalent experience

    • 8+ years relevant experience is preferred but we are open-minded and are more interested in the quality of experience than the years of experience

    • Strong statistical knowledge and understanding of A/B test design and analysis

    • Experience with causal inference methods and/or machine learning preferred

    • Experience retrieving data from SQL databases (we use MySQL and Redshift), and manipulating and analyzing data using complex SQL queries or computing languages such as R or Python

    • Advanced spreadsheet skills for manipulating, analyzing, and presenting data (eg. nested formulas and functions, pivot tables, formatting, parsing, etc.)

    • Experience with Google Analytics and digital advertising tracking, measurement, and metrics

    • Superb written and verbal communication skills

    • Excellent ability to visualize data and communicate conclusions to stakeholders of all levels

    Benefits and Perks

    • Collage.com pays 100% of the premium for full health, vision and dental insurance coverage for you and your family in a high-quality Blue Cross Blue Shield PPO plan.

    • Flexible day-to-day schedule and generous vacation policy: work hard and take vacation when you need it.

    • We’ll pay for any computer and home office equipment (within reason) that will help you work.

    • We offer all full-time employees a Vanguard 401(k) retirement plan, with Collage.com matching employee contributions.

    • Home Internet reimbursement.

    • Paid travel to conferences and meetings.

    • $3,000 / year in free Collage.com products, and employee discount for friends and family.

  • BrandBastion (Europe)
    2 days ago

    DESCRIPTION

    This is a full-time remote position.

    BrandBastion transforms the way brands deal with social engagement. Our proprietary technology automates the management of millions of social interactions every day, while maintaining the personal quality of one-on-one conversations. Our technology combining artificial intelligence, machine learning and human expertise runs in the background creating an open and free environment for discussions, offering blazing fast customer responses, escalations, protection from threats and real audience insights 24/7. We help brands to rise above the challenges of complex digital interactions, accurately, at scale and in real-time.

    We process millions of pieces of content each day on Facebook, Instagram and YouTube. We also uphold a very large database of categorized content that our machine-learning natural language processing software runs on. In order to provide our clients with actionable reports and to improve our software, the data needs to be efficiently processed and analyzed.

    As a Data Scientist you will be:

    • Thinking unconventionally to find innovative ways to solve real world problems such as: analyzing and classifying social media content in real time, overcoming the challenges of working with unstructured data, multi-language and multi-cultural content.

    • Working closely with our development and analytics team to support further development of our proprietary technology and developing new services.

    • Keeping up with the latest social media trends and threats such as spam, scams, malware and piracy, finding patterns and associations in big data sets.

    • Researching and developing automation and predictive solutions using AI, machine learning, NLP, deep neural networks or even developing your own implementations.

    • Working closely with our account management and sales teams to discover trends, to perform data analysis and generate relevant industry research and reports.

    REQUIREMENTS

    • Creativity and curiosity is essential for this role.

    • Highly focused on implementation and problem solving, can-do attitude, and committed to ongoing learning.

    • Fluent English, both written and spoken.

    • Data science expertise: Machine Learning, Deep Neural Networks, AI, NLP.

    • Development skills with strong IT knowledge (Python, Java, SQL/NoSQL, Spring, Maven, Microservices, REST).

    • Big Data tools and engineering expertise would be an asset (Apache, AWS, Hadoop, ELK).

    • Experience with text and image analysis would be an advantage.

    • Background in data science, computer science, mathematics or similar field. PhD, patents and publications in relevant area would be an asset.

    BENEFITS

    • Possibility to work remotely from anywhere in Europe.

    • Work with the best and brightest team members from all over the globe.

    • Competitive compensation.

    • 4 weeks of paid vacation annually offered to all team members.

    • Flexibility in terms of working hours and possibilities to work remotely.

    • Opportunities to grow your career in a new and growing field.

    • Work with some of the world’s greatest and most innovative brands.

    • Receive immediate responsibility for everything you do and the freedom to get creative.

    • Join a growth company operating in a new exciting industry.

    • Opportunity to travel.

  • 3 days ago

     Please read carefully before applying. This position is 100% remote. Your timezone must have a minimum of 2 hours overlap with London (GMT) 

    ABOUT US

    SmarterQueue is a ground-breaking social media tool.

    On average, our platform saves Customers over 8hours per week, and increases the effectiveness of their social media content up to 300%.

    We are a fully remote team of 15, spanning the UK, Canada, America and Europe, building a tool which adds real value to influencers and marketers lives.

    KEY RESPONSIBILITIES

    Customer Relations

    • Respond to support questions, requests and complaints from our customers with a high focus on detailed quality. 

    • Develop relationships with customers and proactively gather information on their needs to identify SmarterQueue features that could help them achieve their goals. 

    • Identify and execute opportunities to increase customer loyalty and reduce churn. 

    • Recommend best practices to the Customer Success Manager for the benefit of the broader company related to customer experience, operations, product, sales and training.

    Operations

    • Support customer onboarding as required and help implement innovative processes to continuously improve onboarding. 

    • Create, review and edit Knowledge Base articles. 

    • Record and edit product explainer videos (including voice over). 

    • Support periodic review and revision of Knowledge Base articles and videos. 

    • Complete communication reports, and suggest improvements. 

    • Support the Customer Success Manager in making strategic decisions regarding the operational performance and process optimisation of Customer Success as a function.

    Sales

    • Partake in webinars. 

    • Support onboarding and demo calls of prospects and new customers as required. 

    • Support the research of prospective customers in the pipeline and support follow-up and closing requirement as required. 

    • Support efforts in the referral and partner programme as required.

    ABOUT THE ROLE

    • Part time and full time hours available. 

    • Must be flexible regarding working hours. 

    • Available to work weekends is a must. 

    • Contract position. 

    • You will work 100% remotely and report directly to the Head Of Operations & Customer Success. 

    • You must have your own computer/equipment with a solid connection to the internet.

    ABOUT YOU

    Experience & Requirements:

    • Bachelor’s Degree or equivalent experience. 

    • Fluent in English, both verbal and written. 

    • Strong verbal and written communication skills. 

    • Excellent interpersonal skills. 

    • Strong organisational skills with the ability to multitask projects from start to finish. 

    • Passion and understanding of social media. 

    • Love problem solving and are excited to learn technical skills and technical troubleshooting.

    Critical Competencies for Success:

    -Productive:

    • You are incredibly self motivated and driven to be the best version of yourself. 

    • You thrive working remotely. 

    • Credibility is earned at SmarterQueue through execution and getting things done. 

    • You get into the details and deliver results under highest expectations on time and quality. 

    • You thrive in a fast-paced, ever evolving environment. 

    • Be ready to get hands-on with all aspects of the daily needs. The buck stops with you.

    -Solution-orientated:

    • You have the flexibility to think outside the box. 

    • You have the ability to foresee and identify the needs of the customer before they arise. 

    • You take a creative and calm approach to challenges and issues. 

    • You pay attention to the fine detail, with a focus on quality. 

    • You love crystal clear communication. You communicate empathetically, effectively and in a timely manner to ensure solutions at the highest level of customer experience.

    -People person:

    • You are genuinely interested in others and love being part of a Team! 

    • You consider the wider team before yourself. 

    • You are open to new and innovative solutions. 

    • You must present well and communicate clearly and effectively to upper management and other functions. 

    • You are able to distil complex concepts into plain English, and vice-versa to people at all levels of understanding. 

    • You’re willing to adjust course when appropriate new ideas or objections are raised.

    BONUS POINTS

    • Previous startup experience. 

    • Previous remote working experience. 

    • You’ve done social media yourself (so you know our customers’ motivations).

    SALARY

    • Salary range USD $20 - $30 per hour (dependent on experience).

    HOW TO APPLY

    • Send an intro email (or a video) with your CV and cover letter. 

    • All applications without a complete Angel List profile and intro note will be immediately disqualified.

    • We’re actively looking for a diverse and gender-balanced team.

    • Visit https://smarterqueue.com for more information about the product.

    • Due to the volume of applicants, only successful candidates will be contacted to progress their application. Thanks!

  • Automattic, the company behind WooCommerce, WordPress.com, and Jetpack, is looking for an extraordinary candidate to lead our work in payments and financial services. In this role, you will have the opportunity to dramatically expand on Automattic’s work in payments, and build new financial products to help our merchants grow their businesses.

    As Director of Payments, your primary responsibilities will include:

    • Driving and executing the product roadmap for payments and financial services.

    • Leading product development, strategy, go to market, and daily operations for Automattic’s payments products and partner integrations, with a focus on revenue growth.

    • Coordinating and managing product development and management process under tight timelines and across various teams within and outside of the organization.

    • Overseeing risk management and compliance functions to ensure minimal losses.

    • Identifying providers and partners, negotiating terms, executing deals, and working with the team to integrate them and oversee their long-term success.

    • Conducting market research to identify, assess, and prioritize new business opportunities.

    The ideal candidate:

    • Has 7+ years of experience with a strong foundation in product development, product management, and online payments (at online payment companies, card networks, banks, etc., or a similar environment).

    • Has a proven record in developing complex long-term product roadmaps, and executing them across various divisions within an organization.

    • Is deeply familiar with the economics of online payments and what drives profits and losses—and can speak in specifics to underwriting/risk management techniques, optimizing interchange fees, and compliance.

    • Has a consistent record of negotiating and implementing complex deals with large organizations.

    • Has strong analytical skills and the ability to model business opportunities and assess trade-offs.

    • Has experience doing market and competitive research, and working cross-functionally with legal, engineering, marketing, and finance teams.

    • Is highly self-­motivated, able to work with significant autonomy.

  • Alley interactive (US)
    4 days ago

    Agile Process Leader

    Alley is a team of experienced strategists, designers and developers who create digital solutions for large-scale publishers including news organizations and non-profit institutions. We are seeking a Scrum Master with experience using agile methodologies, preferably in an agency or professional services context, to join our team in guiding clients and team members through production projects and beyond.

    Qualified applicants should display excellent verbal and written communication skills, quick and creative problem-solving, resourcefulness, flexibility, approachability, and superior attention-to-detail. You’re expected to keep track of everything happening on your team since no detail is too small — so be sure to include “Welcome to the world of tomorrow!” in your cover letter to be considered. The ability to effectively work remotely is a must. Additionally, the ability to identify when to raise an impediment or blocker and how, when, and why to raise concerns with the client and/or internal team is crucial. 

    This is a fun, fast-paced and, at times, intense environment where the ability to multi-task and prioritize is essential. You will be expected to inherit and iterate upon our Scrum principles and work with the entire team to ensure that all of our projects adhere to them. 

     Responsibilities

    • Simultaneously manage production/maintenance of several client engagements in the context of a single dedicated Scrum team.

    • Guide the team through Scrum rituals — sprint planning, backlog refinement, retrospective, and the daily standup.

    • Participate in the broader community of Agile Process Leaders at Alley, and help senior leaders understand and resolve the impediments your team may be facing.

    • Understand and manage client expectations throughout the life of a project.

    • Effectively and efficiently engage with large teams of clients and coworkers.  

    • Schedule, collaborate, plan, and run in-person, on-site meetings or remote meetings with large groups of client stakeholders.

    • Maintain transparency of progress — making work visible — throughout the lifetime of a project for both internal and external stakeholders.

    • Digest large amounts of information from meetings and translate/condense into “actionable items” and/or reference materials for team members.  

    • Anticipate and remove potential roadblocks to ensure team efficiency.

    Qualifications

    • Service-oriented and outspoken, ability to proactively and aggressively manage expectations.

    • Ability to communicate professionally and effectively via tools such as Zoom, Slack, Google Apps, and Jira. 

    • Experience working in a team-oriented, collaborative environment, ideally in the context of an agency, professional services firm, or media technology organization.

    • Must be able to rapidly adapt and respond to changes in environment and priorities.

    • Experience working with agile methodologies, particularly Scrum, and the values and philosophies that make it a successful project management approach.

    • Familiarity with project management/issue tracking systems such as Jira and time tracking systems such as Harvest.

    • Ability to travel to visit clients for major events (kickoffs, etc.) — typically only a few times per year.

    • Certified Scrum Master preferred but not required. If you are CSM certified, include in your cover letter the company that conducted your scrum training and which certifying body your certification is from.

    About Alley 

    We offer competitive salaries and company subsidized medical, dental and vision benefits. We also offer a 401(k) with company matching, a profit sharing plan, and a monthly lunch allowance.

    We have no set hours and have a flexible time off policy. We trust our team members to get their work done and take the time off they need to recharge, and we suggest an average of three weeks off per year.

    We are a fully distributed company, meaning we don’t have a set work location. Team members can choose to work from home or from a co-working space. We’ll furnish your home office or rent you a co-working space.

    Alley is an equal opportunity employer and we seek to increase diversity in the tech industry. We encourage applications from women, people of color, people with disabilities, members of the LGBTQ community, and other communities traditionally underrepresented in this field.

    Apply for a Position

    Please complete the application - be sure to send your resume and supply a few references.

    Recruiters: Please do NOT contact us about this job. All hiring duties at Alley are carried out by our staff.


  • 5 days ago

    We are looking for an experienced project or engagement leaders to join our growing team. 

    Augusto’s Engagement Leaders (EL) have two focuses.  The first is to deliver a refreshing and delightful experience for our clients.  The second is to serve our internal project team.

    For our clients, ELs do this by understanding their vision and working alongside the Technical Lead and Makers to deliver solutions that move their vision to reality.  

    For our internal project team, ELs serve by collaborating with the Technical Lead to provide clarity, resources, and an environment of teamwork where team members communicate well and serve each other’s needs.

    As the primary client-facing members of our team, ELs develop and maintain accurate project plans, reports, and documentation to keep all stakeholders informed. If you’ve got at least two years of experience in digital (web, mobile, custom software, eCommerce) project management, and meet the criteria below, consider applying.

    The ideal person wants to be involved in projects from planning to execution.  They will want to be part of a growing team and have influence over our continually improving delivery leadership practice.  Our candidate will also want to be paired with world-class consultants, designers, and developers.

    Responsibilities

    • Determine who needs to do what by when. Then communicate and facilitate.

    • Coordinate activities, resources, and information for successful execution of digital engagements

    • Facilitate the definition of project vision, goals, tasks, requirements and resource needs

    • Follow a defined process and engagement management approach  

    • Maintain engagements with the accurate budget, schedule, and scope

    • Coordinate internal resources and third parties/vendors 

    • Ensure resource availability and allocation

    • Be a passionate client advocate and drive client satisfaction

    • Monitor project progress and present problems to appropriate escalation points

    • Ensure status, decision points, risks, and successes are documented and communicated to the project team, stakeholders, sponsors and management

    • Facilitate identification and mitigation of risks and issues

    • Recognize, review and address scope change requests

    Requirements

    • Excellent client-facing and internal communication skills - written and verbal

    • Demonstrated interpersonal skills, conflict resolution, and negotiating skills

    • Superior organization, planning, and prioritization skills

    • An ability to assess situations, have difficult conversations and escalate problems when needed

    • Experience proactively providing exceptional customer service, while always managing expectations

    • Experience with technical projects - website, mobile, eCommerce, and custom software development.  

    • An ability to work remote and use conference and collaboration tools effectively

    • Demonstrated ability to consult, provide advice, facilitate discussion and resolve conflict

    • Ability to work effectively in collaboration with diverse groups of people; including different internal & external stakeholders and vendors

    • An ability to perform well in a fast-paced environment

    Desired Skills and Experience

    • 3 years of complex project management experience

    • PMI or Scrum Master training a plus

    • Experience managing large scale ($100K+) digital development projects in an agency or client setting

    • Demonstrated client and account management skills with digital projects

    • Relevant educational background, preferably in the fields of computer science or engineering for technical project managers

    • Budget management experience

    • Demonstrated conflict resolution and negotiation skills

    Why work with us

    • Fun, collaborative, remote-friendly environment

    • Work remotely from anywhere in North American time zones. 

    • Just be willing for some occasional travel for client work or getting some face time with the team.

    • Enjoy writing code and working with a team who is focused on delivering results and using technology to drive business outcomes

    There are options for this opportunity to be a contract, contract-to-hire, or full-time position.


    About Augusto Digital

    Augusto designs and develops custom software solutions.


    We care about the business outcome as much as the technology problem.


    We don't just focus on software projects. We work with our clients to create digital systems to grow and streamline our their business. Our approach helps our clients design and develop systems using a product mindset and agile practices.  That process begins with aligning on the outcomes their investment must produce and then providing a strong team with a proven process to execute - that’s where you come in.




    [email protected]

  • 6 days ago

    You’re an awesome content and project manager. You’re highly organized, on time, an effective communicator and an even better listener.  First and foremost, we’re looking for someone to fill this part-time Content Management position.

    In addition to content management, down the road, there could also be opportunities to step into our other roles here, such as writing, copyediting and/or podcasting assignments.  So if you’re also a strong writer with experience in content marketing, blog writing, managing a content calendar, and working with other writers, then you’re probably a great fit for this role. Podcasting experience is a plus, but not required.

    Primary responsibilities as Content Manager:

    • Communicating with clients via email and phone.

    • Communicating with the team via Slack, email, and Skype.

    • Content editing

    • Managing milestones, deadlines, and deliverables.

    • Quality assurance

    • Content strategy and consultation

    • Writing procedures and other docs in Google Docs.

    • Writing and teaching what you’re best at.

    Bonus points if you have experience with the tools we use daily…

    • WordPress

    • Trello

    • Google Docs

    • Drip for email marketing (and other email marketing tools)

    • HelpScout

    • SEO

    You’re based in the continental US and you have regular, daily availability during US-business hours.

    This is a part-time position with a flexible 15-20 hour/week workload.  Make your own hours, except we expect you to check-in at least once per week day and be available during normal US business hours.

    Most of our teammates stay with us for a year or longer, so you should have the expectation of a longterm, part-time commitment. Read what our teammates have to say about working here.

    In addition to Content Management duties, there may be opportunities to take on writing and/or editing assignments. Please specify in your application if you’d be open to writing and/or podcasting assignments, and if so, provide samples of your blog writing work.

    You’re comfortable working remotely, you have a reliable Internet connection and you’re able to host occasional voice calls with clients and teammates during business hours.

  • 1 week ago

    Lambda School is a combination of a school and an investment fund. Lambda School's mission is to find untapped or underutilized talent, and to train that talent for the most in-demand jobs in the world. Lambda School is pioneering a new model of higher education in which the school invests in the students, instead of the other way around.

    Lambda has just successfully completed its Series B fund raising round with premier tier venture investors. We are operating in 40+ states across the US today and eyeing international expansion opportunities. 

    This is a highly visible, student-facing role on the Instruction team, reporting directly to the Program Manager - Data Science. As the Data Science Instructor, you’ll be responsible for delivering the curriculum to students, tracking student progress, and preparing students for the job market. Additionally, you’ll be expected to actively contribute to and improve upon the existing curriculum in conjunction with the Program Manager.

    You must be comfortable suggesting and implementing new ideas that improve the quality and integrity of the school. You understand that there are always new opportunities for improvement and ways to elevate our standards.

    Duties and Responsibilities

    • Build, implement, deliver, and continue to improve upon Data Science course curriculum that produces job market ready graduates

    • Build, implement, deliver, and continue to improve upon mini-bootcamp curriculum that prepares applicants for the course

    • Report on student progress and success throughout the course

    • Coordinate efforts with the course project managers (PMs) to ensure PMs understand the nuances of the course and reporting mechanisms so the PMs can effectively support students’ learning

    • Collaborate with other Data Science instructors, student success coordinators, and the labs team as needed

    • Accountable for course completion rates

    Education, Skills, and Experience

    • Minimum 3+ years of experience in the Data Science industry

    • Experience in teaching and/or curriculum design

    • Excellent written and verbal communication skills; comfortable and compelling in public speaking situations

    • Ability to work with a diverse group of individuals

    • Self-starting with the ability to effectively work autonomously with little oversight

    • Intelligent, dedicated, flexible with a willingness to experiment

    Big plus, if you....

    • are familiar with Zoom, Slack, and Airtable

    • have a interest in keeping up with the latest in Data Science

    • have prior start up experience

    The position is a full-time, salaried role with medical benefits. We aim to find the right candidate and therefore do not have a set timeframe on hiring for this role.

    Lambda School is an equal opportunity employer, and acts in this capacity without regard to race, color, religion, sex, national origin, age, or disability.

  • Aeolus Robotics is seeking an experienced Lead Mechanical Engineer who is hands-on, technical, and passionate about robotics to lead the design and building of the electrical and electronic sub-systems for our advanced mobile robots. 

    mechanical design, mechatronics, motion control, motors and gearbox design, transmissions, thermal management, emergency stops, user experience.

    Responsibilities:

    • Design and implement whole robot and mechanical sub-systems for autonomous mobile robots.

    • Develop and maintain mechanical system designs.

    • Assess sub-system mechanical function, characteristics, and conduct quality studies. 

    • Conduct sub-system and whole product function verification using protocol-based tests.

    • Work with Lead Mechanical Engineer, quality engineering, sourcing, and factory teams to accomplish quality product delivery.

    Requirements

    Qualifications:

    • Relevant Experience: 5+ years leadership in ME design engineering of deployed systems. 

    • Education – BS Mechanical Engineering or equivalent experience.

    • Good communication and language skills.

    Competencies

    • Proficiency with CAD tools especially SolidWorks.

    • Skills and experience with some (or all) of the following fields: robotics and co-robotics, mechatronics, vehicle dynamics and suspensions, 

    • manipulators and grippers, vibration damping, motion control, thermal and noise management.

    • Ability to manage time effectively to achieve defined goals under a set of deadlines.

    • Strong interpersonal skills with the ability to interact across engineering groups.

    • Proficiency in English communication skills.

    Benefits

    • This role permit flexible working hours.

    • Contract work or a permanent position: we can accommodate you.

    • A lot of challenges in cutting edge robotics project.

    Company Description:

    Aeolus Robotics was founded to bring the first generation of household robot assistants to life, and to market. Integrating prowess from world-leading Taiwanese manufacturers with Silicon Valley AI genius, we are breaking ground in general-purpose consumer robotics with capability in unstructured “human” spaces. 

    We invite top-notch people with a passion for robotics to join us in this technical adventure. Among our many open positions (http://aeolusbot.com/careers) you may just find your dream job, so make sure to check the whole list!

    Check our website for more, and search the web for "Aeolus Robot" to find some of the many articles and videos about our prototype demonstrations.

  • We make open source software that helps developers build great applications, which is why having excellent documentation is so important at Apollo. Every day, tens of thousands of developers worldwide rely on our docs, blog posts, and tutorials to understand our platform. Your work will have a huge impact on how we help developers build apps with Apollo.

    We're looking for a documentation lead to ensure that our users who read our content have an excellent experience. You'll accomplish that goal by working closely with developers across the company to plan, structure, and execute high-quality docs, blog posts, and tutorials. At Apollo, we value empathy and kindness, so you'll also be soliciting feedback from our users to understand how we can solve their pain points.

    What You'll Do

    • Documentation — Collaborate with our developers and community members to plan, structure, edit, and ship high-quality, technically accurate docs for the Apollo platform

    • Product management — Own the quality of Apollo's docs and identify areas for improvement by gathering data from analytics, card sorting exercises, and user interviews

    • User feedback — Lead the initiative to implement a user feedback system on the Apollo docs and use it to measure the effectiveness of your work

    • Mentorship — Teach developers how to write clear, concise docs and help instill a documentarian culture at Apollo

    • Developer content — Be the point person for reviewing developer content, including blog posts, tutorials, and whitepapers, while providing actionable feedback to the authors

    About You

    • You have a clear, concise communication style and excellent writing ability. You're a skilled wordsmith who can make content come alive.

    • You have a product-focused mindset when it comes to managing documentation, and you track the effectiveness of your work through page views, bounce rates, and NPS scores.

    • You've done technical writing before and know what great open source documentation for developers looks like. You're ready to take the next step leading technical writing at Apollo.

    • You enjoy collaborating with developers to ensure your work is technically accurate and are excited about empowering them to write better documentation.

    • You're empathetic. You understand how developers consume documentation and what their pain points are. You listen to our users and go the extra mile to help them succeed.

    • You’re familiar with modern application development, API technologies, developer tools and services, cloud infrastructure, and/or the JavaScript ecosystem. You enjoy diving into code samples when necessary to fully understand the technical details of what you're writing about.

    • You value high production quality and deliver finished, polished work.

    This position can be done from anywhere in the world.

    Apollo is proud to be an equal opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce.

  • About Veridian

    Veridian is a technology and services leader specializing in the software selection, implementation, and optimization of supply chain systems that enable omnichannel fulfillment. No matter the type of engagement we ensure clients are in a position to succeed by employing tools focused on efficiency, ease of use, and a proven implementation methodology. Our expertise implementing and optimizing the Manhattan Associates, HighJump, and JDA Software best-of-breed supply chain suites has led to the development of our robust, commercially available AutoMate software platform that enables our clients to efficiently automate testing and complex configuration elements across environments and sites.

    About the Supply Chain Systems Project Manager Position

    We are looking for a Supply Chain Systems Project Manager who will manage supply chain system implementations for leading retailers and e-commerce companies and internal projects. Your duties will include managing tasks, timelines, budgets, monitoring projects for changes in scope, and reporting status and variances to executives and key stakeholders. Many projects will require prior experience working with supply chain execution by companies such as Manhattan Associates, JDA, and HighJump.

    Location

    • Remote; may reside anywhere in the contiguous United States.

    Essential Functions

    • Manage team members’ tasks and deadlines with minimal guidance

    • Lead and facilitate project conception, design, development, implementation and system hand over

    • Ensure the timeliness and quality of team members’ deliverables

    • Develop and maintain project and resource plans

    • Report status including project risks, changes to resourcing or timelines, budget over-runs, etc.

    • Draft high-level project milestone dates, assumptions/risks, and hours/pricing

    • Understand a company’s functional, technical and process needs as they relate to project risk

    • Provide support on-site to increase value being provided to the client

    Travel

    • Travel for this role will vary based on project requirements, typically between 30% and 50%

    Required Education and Experience

    • A degree in Computer Science, Engineering, Management or other relevant areas

    • Excellent written and verbal communication skills

    • Excellent organizational skills

    • Ability to work effectively as an independent, individual contributor with minimal guidance and strong attention to detail

    • Ability to work collaboratively and lead the efforts of a team

    • Ability to comprehend complex technical documents and translate requirements into actionable tasks

    Preferred Education and Experience

    • Experience implementing tier-1 supply chain systems with software solutions developed by Manhattan Associates, JDA, or HighJump is preferred

    Equal Opportunity

    Veridian provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Our innovative solutions, deep subject-matter expertise in omnichannel fulfillment systems, and culture of excellence help drive efficiency and profitability for many of the world’s largest retailers, 3rd party logistics providers, and distributors. Visit us at www.veridian.info.

    U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. International applicants with the appropriate qualifications may be considered for non-permanent roles.

  • Intellisense (Europe)
    1 week ago

    Make a real-world impact by developing the latest technology to dramatically improve efficiencies of the mining industry. Join us at IntelliSense.io. We are disrupting the mining industry. The platform we are building will continuously optimise the world’s industrial equipment, dramatically improving efficiency and productivity. The current focus is on minerals processing and mining.

    Our engineering team is made up of people from a broad range of backgrounds, including computer science, mathematics, and physics, as well as informal tech backgrounds built on self-directed learning and online programming courses. We are interested in people from diverse backgrounds, and we value people who want to continuously learn.

    The Role

    You will be working in our engineering team to extend and build out our backend services and data processing platform for giving insights into the current operation of equipment, and giving control recommendations based on predicted performance.

    What you’ll do

    • Extending our data processing pipeline to be more configurable to be able to handle future applications.

    • Help create a microservice based data processing platform which allows for scaling of the amount of data processed and the number of clients supported in the system

    • Collaborating with the data science team to integrate equipment/process models to make them ready for use in the processing platform.

    • Ensuring that the processing platform has good test coverage to ensure the platform is defect free.

    • Building a system for configuring the processing platform for different clients.

    Our technology stack

    We are using the latest tools for development (GitLab, Docker, Kubernetes) and modern software development methodologies with Scrum. Our application currently uses: Node.js, PlottableJS, D3.js, React, Mobx, MongoDB, Elasticsearch, Kibana, PostgreSQL, Redis, Apache Flink, and Microservices based on Node.js, Python, and Java.

    Who you are

    • You have worked on backend services, data pipelines and/or microservices

    • You write clean, maintainable code and love working on interesting problems

    • You have a passion for building products which will be used every day

    • You’re interested in building resilient software

    • You have experience writing Java, Node.js, and/or Python

    What’s on offer

    • Competitive salary

    • Performance bonus

    • Unlimited annual leave

    • The opportunity to make your mark in an innovative industry using the Internet of Things, Big Data and AI

    Come and help us tell the story of industrial data to the world!

    To inquire about this opportunity contact [email protected]

  • 2019 ML Research Fellows – Job Description

    Interested in working on hard problems at scale?

    IMI builds ML products and services used by some of the largest companies in the world. Come learn from our veteran team of machine learning and distributed systems experts, hailing from Stanford, MIT, Apple, and Cloudera.

    We are now opening applications for our 2019 Fellows program. You have the option of working from our San Francisco or Helsinki offices, or remotely: we have a large distributed workforce supplementing the teams in our offices, and are comfortable with remote collaboration.

    As a discipline still finding its theoretical footing, doing ML at scale tends to uncover unique problems and occasionally spark unique insights. Our work is geared towards applying some of our more theoretical ideas, as we believe this is one of the best ways to push forward the field.

    We conduct original research in areas like unsupervised and active learning, motivated by the unique problems and datasets we have access to as one of the larger users of cloud resources for ML.

    You will have the opportunity to publish with our scientists if your work yields results, and we have a strong commitment to open source code and (when possible) datasets.

    Research interests:

    We are very interested in taking a more geometric view of neural network processes. A background in algebraic geometry, representation theory, or statistical physics will be helpful.

    Separately, we are investigating future directions for active and online learning, with the unique capacity to rapidly test and apply at scale ideas in this area.

    Finally, we are pursuing some interesting directions in multi-task or joint representation learning for anomaly detection, and in time series analysis.

    Functional skills:

    We work primarily in Python for research, with pyTorch and Tensorflow being our preferred tools. You will have access to our in-house distributed training and inference infrastructure, which has been designed for ease of use but still benefits from basic knowledge of distributed systems.

    We also strive for a high degree of programming competence within our research group, as we have found that good discipline in implementing ideas makes your task easier and collaboration more pleasant. If you are one of the many excellent researchers who have never written a unit test this will likely change.

    Please send your CV, github, and a brief description of what most interests you, along with your dates of availability and preferred location to <[email protected]>.

  •  Sulvo is looking for an experienced Copywriter with a passion for storytelling to join the creative team. In this role, you’ll work closely with our partner success and product groups to develop big ideas and creative concepts, and craft compelling messaging to effectively communicate complex ideas to the market. The ideal candidate is a top-notch communicator, expert collaborator, and natural wordsmith with an advertising agency, blog or B2B SaaS background.

    In this role, you will be helping to deliver Sulvo’s brand to the market.

    What’s needed:

    • Strong communication, both verbal and written

    • 100% Self-starter mentality

    • Willingness to put in the work and be part of an elite team.

    • Ability to create content that resonates with global B2B audiences.

    • With multiple teams, develop a content plan, including key activities and budgets to support the retention of existing customers and the acquisition of new customers.

    • Deliver amazing content for the plan you have developed that will extend Sulvo's brand in the market.

    The ideal candidate is:

    • Flexible and a true self-starter, doesn't take anything for granted and a boss is not needed to get the job done while being precise and getting the work done right.

    • Has a proven track-record of delivering high-quality work and showing a high level of responsibility for all tasks.

    • If asked, then capable of providing references of past co-workers.

  • At Sponge, we aren’t shy about our aspiration to be the most creative digital learning partner out there. We are incredibly ambitious for our clients, we care about their learners and we pride ourselves on finding smart ways to make innovative work that exceeds their expectations.

    As the digital world rapidly evolves, we’re growing our services to meet the next generation of learning needs. And we need people who can dance in this world, draw solutions out of ambiguity and drive creativity forward to create end-to-end, human-centred solutions, no matter the scale or obstacles.

    This is why we’re introducing a brand new, industry-shaping role, headed up by our VP of Product and Innovation, and giving a few, exceptionally talented people the chance to be the start of something exciting.

    As a Learning Experience Director, you’ll be fulfilling a pivotal role at Sponge. Blending ideas from film direction, experience design and learning consultancy, you’ll own a range of important responsibilities.

    Collaborating with our Sales team you’ll leverage your depth and breadth of experience to consult with clients, identify and clarify their requirements, then shape engaging, cutting-edge solutions. These will meet our ‘seriously creative’ aspirations, be commercially on point and practical to deliver. Though you thrive on ambiguity, you’ll pursue and consistently deliver clarity to client stakeholders and internal teams, quickly evolving clearly and concisely articulated solutions. Critically, you’ll then roll up your sleeves to work with our Production team, directing the delivery of that vision to ensure an experience that inspires learners and encourages clients to work with us again and again.

    We’re looking for people who can:

    • Consult on complex requirements

    • Develop creative, innovative solutions to meet a range of budgets, and articulate internally and externally

    • Direct and protect the vision in collaboration with the delivery team

    • Roll up your sleeves to work collaboratively with the whole team

    • Support the development of others through knowledge sharing, coaching and mentoring

    • Contribute to shaping the industry 

    Desirable skills, attributes and experience:

    • 8+ years’ experience consulting and delivering high-value solutions

    • Deep and broad knowledge of custom digital learning deliverables

    • Strong commercial abilities

    • Open, engaging and inclusive communicator and collaborator across all levels

    • Confident and trusted client-facing partner

    • An ability to remain calm and deliver consistently under pressure

    • Expertise across verticals such as FMCG, pharma, finance and retail

    You will join a forward-thinking company focused on success and growing our people; and a new team of exceptionally talented people with a big challenge and a determined attitude, working in a supportive and creative environment. In return you’ll receive a very competitive salary and a great benefits package whilst being part of a company that’s really going places.

    Next step

    Send us your CV along with a cover letter answering the following question.

    ‘Our vision at Sponge is helping people learn and grow through applying our creativity and innovation. How would you use your talents to shape digital learning in this role?’

  • Interdax is building a 3rd generation digital asset exchange. Our team comes from top HFTs and exchanges like Nasdaq and NYSE, as well as from well-known firms in the blockchain space. We are a well-funded project (8-figure sum) currently operating in stealth mode.

    In this role you will work to ensure that Interdax delivers quality products of the highest standards. As a Senior QA Automation Engineer you will be a champion of tooling and innovation, accelerating product releases by developing automated and manual tests in order to achieve Continuous Delivery. This is an exciting and critical position playing a lead role aligned to DevOps within a team that is responsible for delivery of a world-class trading platform on pair with top financial exchanges.


    Responsibilities

    • Conduct system, integration and acceptance testing, writing test scripts, delivering quality driven applications in line with test strategies

    • Create and maintain detailed test scripts to verify software functionality and adherence to business requirements (manual and automated testing environments).

    • Create and maintain QA procedure documents; look for efficiencies and best practices to be applied to the test automation framework.

    • Assist Developers and technical support staff in identifying and resolving defects

    • Contribute to continuous improvement and proactively support knowledge sharing across broader QA team

    • Estimate, prioritize and plan testing activities

    • Work with frontend, backend, and the core team and other cross functional teams to plan and execute tests using the latest digital test automation technologies, processes and tools to deliver frequently, safely and efficiently.

    • Lead, mentor, up-skill and inspire other automation engineers

    Requirements

    • 7+ years as QA Engineer delivering top quality mission-critical software

    • Successful track record of delivering complex projects and/or programmes, utilising appropriate techniques and tools to ensure and measure success

    • Experience and strong understanding of lean and agile methods of software delivery and the principles and practices of Behaviour-Driven Development (BDD), ATDD and Test-driven development (TDD)

    • Proven experience black box testing Client-Server products

    • Proven knowledge of internet protocols, web proxies, caching and other Web related fundamentals

    • Automation test experience across the multitude of Windows and Mac browsers and Mobile Devices (iOS, Android, Windows)

    • Good understanding of web technologies e.g. HTML, JavaScript, CSS, REST and JSON and automation experience of using Cucumber, Ruby, Robot, WebDriver and Selenium

    • Experience of using CI/CD tooling such as Jenkins, GitLab, SonarQube, Performance centre, etc

    • Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences

    Bonus Points

    • An interest in financial markets and cryptocurrencies

    • Experience with High Performance Computing in a financial institution

    • Experience with Chaos Engineering

    • Compensation and perks

    • Competitive salary

    • Profit sharing

    • 
Fully remote


    • Flexible work hours

    • 
Unlimited Vacation Policy

    • 
Startup culture

    • 
Team getaways

  • Stripe (North America only)
    2 weeks ago

    Help us scale our trademark, copyright and domain team!

    Stripe provides tools that make it easier for businesses and entrepreneurs all over the world to start and grow their businesses. We work on some of the hardest technical, business, and regulatory problems around, and we’re looking for an amazing IP lawyer to join our IP team. In this role you will work with talented people throughout the company to help develop and protect Stripe’s intellectual property, and will deal with a diverse set of matters that straddle financial services, business processes, and technology.

    You will:

    • Counsel on the development, acquisition, and protection of all forms of intellectual property at Stripe, with an emphasis on trademarks, copyrights, and domains.

    • Help prepare and prosecute US and international trademark applications and copyright registrations, making judicious use of outside counsel.

    • Perform trademark clearance work for new product launches.

    • Lead US and international trademark oppositions, cancellations, and UDRP proceedings. Negotiate co-existence agreements and assist with trademark-related disputes.

    • Provide advice and training on copyright matters, particularly those related to Stripe Press, Increment, and Indie Hackers.

    • Work closely with other members of Stripe’s legal and risk teams to investigate and act on notices received as part of to Stripe’s IP Notice policy.

    • Support IP matters relating to M&A.

    • Identify and solve complex legal problems related to Stripe’s IP strategy.

    We’re looking for someone who has:

    • 7+ years’ experience as a US trademark attorney. In-house experience a big plus.

    • Admission to practice law in one or more US states.

    • Strong organization and project management skills with the ability to work well on both long and short-term projects.

    • Excellent written and oral communication skills.

    • The person we want to hire for this role will also be:

    • A team player who is willing to pitch in where needed in a fast-paced, growing company.

    • Decisive, and capable of making smart decisions in the face of ambiguity and imperfect information.

    • An exceptionally hard worker, capable of getting things done.

    • Passionate about Stripe’s mission of helping businesses grow and thrive.

    To apply:

    Please provide a resume and LinkedIn profile.

  • Interdax is building a 3rd generation digital asset exchange. Our team comes from top HFTs and exchanges like Nasdaq and NYSE, as well as from well known firms in the blockchain space. 

    Responsibilities

    In this role you will be reviewing and integrating cryptocurrencies to our digital asset trading platform. You'll interface with our hot wallet provider (BitGo) and participate in the development, maintenance and optimisation of our in-house cold-storage systems. You’ll research, monitor and analyse external code bases and keep up to date with developments in the space related with our supported coins.

    Requirements

    • Proficiency with Node/Typescript

    • 3+ years of experience with cryptocurrencies code bases (Bitcoin, Ethereum, etc)

    • Deep understanding of wallets, funds workflows and underlying crypto systems

    • Experience contributing to the architecture, design, and implementation of Blockchain systems

    Bonus Points

    • AWS/Docker

    • Experience in development of applications using dApps framework like Truffle, Fabric etc

    • Background in applied cryptography

    • Experience with crypto trading platforms

    Compensation and perks

    • Competitive salary

    • Profit sharing

    • Fully remote

    • Flexible work hours

    • Unlimited Vacation Policy

    • Startup culture

    • Team getaways

  • 2 weeks ago

    BetterUp is a mobile-based coaching platform that brings personalized professional coaching to employees at all levels. We help managers lead better, teams perform better, and employees thrive personally and inspire professionally. Our mission is to help professionals everywhere pursue their lives with greater clarity, purpose, and passion. Our product was developed by a team of leading behavioral scientists, researchers, and technologists. We’re already transforming the way companies approach talent development at high-performing organizations like LinkedIn, Salesforce, Visa, Deloitte, and Logitech

    We’re looking for a skilled leader who is interested in building out a team and implementing best practices within our new machine learning division. The majority of our engineering team is distributed across the country, and our collaborative approach to product development helps us establish a highly connected and high performing environment.


    On a day to day basis you will:

    • Collaborate with the engineering, product and design teams to supply data science support for product vision and business decisions

    • Build processes that enable our teams to be autonomous and outcome-driven

    • Develop a team of world-class machine learning engineers and data scientists

    • Influence the broader product direction by providing guidance and expertise on data science and machine learning best practices

    • Applied AI Architect - Build and deploy machine learning models into production designed for operational excellence with regular validation and iteration.

    • Data Amplifier - Enable scalable data inquiries across the organization with data pipelines, ETL processes and feature engineering.

    • Product Engineer - Design data driven products and systems with built-in feedback loops for self-optimization.

    • Insight Spelunker - Answer business questions and influence product roadmap decisions using statistical analysis, ad-hoc reporting, or machine learning algorithms for offline modeling.

    If you have some or all of the following skills please apply:

    • 7+ years relevant experience, at least part of which in a startup environment

    • 3+ years in a leadership role

    • Alignment with BetterUp mission of enabling behavior change

    • Succeeded in a remote work environment

    • Strong verbal and written communication

    • Impressive portfolio or Kaggle profile

    • Deep understanding of cutting edge machine learning principles and techniques (CNN, learning rates, fast.ai)

    • Expertise with Python and machine learning libraries (Numpy, tensorflow)

    • Effective analytical presentation skills using living Jupyter notebooks and static presentation formats

    • Efficient database modeling techniques and SQL experience

    Benefits:

    We provide amazing benefits, but if you ask the team, they’ll tell you that the greatest benefit we offer employees is an incredibly meaningful mission and transformative work.

    • Full coverage medical, dental and vision insurance

    • Unlimited use, at your own discretion, vacation policy

    • 14 paid annual holidays

    • 5 BetterUp Inner Work days (https://www.betterup.co/inner-work)

    • 5 “Volunteer Days” to give back

    • Professional development through BetterUp coaching for you and a significant other

    • 401(k) self contribution

    • A competitive compensation plan with opportunity for advancement

    BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


  • We have an exciting opportunity for an experienced sales training professional to join a fun, high-growth software organization. As an integral member of the GitLab Sales and Customer Enablement team, our Sales Training Facilitator will be responsible for delivering world-class virtual (and sometimes in-person) global sales training and enablement programs.

    Requirements

    • Successfully deliver sales training and enablement programs to ensure internal and external customers and partners are equipped with content, resources, and tools to effectively differentiate and sell the GitLab solution.
    • Collaborate with marketing and other SMEs to identify, develop, and execute core sales training and enablement curriculum, customized regionally as needed, for various internal and external audiences.
    • Ensure alignment of sales enablement activities with key internal and external events, such as new product releases, campaigns, and essential industry trade shows.
    • Facilitate the successful execution and delivery of self-paced on-boarding and result-driven continuous learning.
    • Leverage Salesforce.com CRM infrastructure and other tools for delivering formal and informal/social learning.
    • Measure and report on the effectiveness of sales trainings delivered.
    • Determine opportunities for improving the sales learning experience and identify innovative techniques for delivery.

    Responsibilities

    • 5+ years software sales, sales training, or sales enablement experience, preferably with expertise in DevOps and/or Open Source.
    • Working knowledge of sales training technology and methodologies; demonstrable experience with sales enablement concepts, practices, and procedures.
    • Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise (sales team, customers, channel partners, and internal support partners).
    • Experience growing within a small start-up. Strong ability to interact and influence effectively with sales professionals and sales management.
    • Exceptional written/verbal communication and presentation skills.
    • Team player with strong ç skills, skilled at cross-functional collaboration.
    • Ability to thrive in a fast-paced, unpredictable environment
    • Share and work in accordance with GitLab's values

    Compensation

    To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.

     

    Additional details about our process can be found on our hiring page.

    Remote - East
    Remote-
  • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks, and Uber, who are now able to design better products, faster.  

    Our team is in search of a Head of Learning and Development - Sales  to help us change the way digital products are designed.

    About the Team:

    We’re passionate about building a world class sales enablement team. InVision is creating a category. With the size and scope of opportunity in front of us, we need the best equipped team to take full advantage of the potential in our market. The team is a collection of subject matter experts that have come “out of the field” to coach and teach our next generation of customer facing superstars.  

    What you’ll do:

    As Head of Learning and Development - Sales, the role will focus on coaching and training in both 1:1 and group settings. This candidate should have a strong grasp and understanding of the entire sales lifecycle, but additionally be an experienced expert in closing interactions and negotiation activities and strategies. You and your team will be working specifically with our account teams in all areas, focused on up-leveling our sales teams ability to work many different sizes of deals and navigate deal cycles to ensure that each of them is empowered to succeed. This candidate must be an effective collaborator as they act as a liaison between sales and many other internal organizations to obtain and disseminate knowledge.

    What You'll Do:

    • Create, plan, organize and deliver comprehensive sales training programs that support the overall mission of the Sales team. Liaison with marketing and product leaders to build robust training solutions that ensure sales success in driving revenue.
    • Contribute to the onboarding effectiveness of new Sales Account Executives and Managers by conducting relevant and timely learning experiences and tools.
    • Collaborate to determine training needs; observing sales encounters; study sales results; confer and work with key Sales executives and internal product partners.
    • Enhance a Sales Skills development program to support on-boarding and ongoing product training to our team of sellers.
    • Maximize training effectiveness by contributing to content creation and employing innovative methodologies to deliver content.
    • Provide feedback against learning objectives; Assess/test to measure knowledge transfer and report on findings.
    • Accountability around KPIs for new Sales Account Executives during their first 90 days
    • Provide guidance and leadership to a team of ~5 direct reports

    What you’ll bring:

    • Bachelor’s degree or higher in Business, Sales, or a related field
    • Must be comfortable in a fast paced, dynamic environment where you’re empowered to make decisions for the business
    • Strategic thinker that can see the big picture, create innovative solutions, adapt to constant change, and relate to the unique needs of a salesperson
    • Excels in execution, establishing priorities and meeting swift deadlines in a fast-paced, rapidly changing environment
    • Experience managing people in a distributed workforce
    • Experience building and executing learning and development programs
    • Highly proficient at building strong stakeholder relationships
    • Proven success at partnering with cross-functional teams
    • Highly proficient in Google Suite (Docs, Sheets, Slides)
    • Familiarity with LMS, coaching and content management systems
    • Excellent communication, writing and creativity skills

    About InVision:

    InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose. The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country. InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or military status. If you have a disability or special need that requires accommodation, please let us know.

  • 3 weeks ago

    Veridian is a technology and services leader specializing in the software selection, implementation, and optimization of supply chain systems that enable omnichannel fulfillment. No matter the type of engagement we ensure clients are in a position to succeed by employing tools focused on efficiency, ease of use, and a proven implementation methodology. Our expertise implementing and optimizing the Manhattan Associates, HighJump, and JDA Software best-of-breed supply chain suites has led to the development of our robust, commercially available AutoMate software platform that enables our clients to efficiently automate testing and complex configuration elements across environments and sites.


    About the Supply Chain Systems Consultant Position


    We are looking for a Supply Chain Systems Project Consultant who will assist in supply chain system implementations for leading retailers and e-commerce companies and internal projects. Your duties will include creating functional and technical documentation, issue management and resolution, understanding a company’s goals and providing on-site support. Many projects will require prior experience working with supply chain execution by companies such as Manhattan Associates, JDA, and HighJump.


    Location

    Remote; may reside anywhere in the contiguous United States.

    Essential Functions


    Understand a company’s functional, technical and process needs to create supporting documentation and solution requirements

    Author technical documents such as design and modification specifications

    Configure supply chain software systems to achieve business needs

    Create and execute testing to validate software and processes are working defect free and to specifications

    Build and execute effective training to transition software to end users

    Provide support on-site to increase value being provided to the client

    Manage tasks and deadlines with minimal guidance

    Ensure the timeliness and quality of deliverables


    Travel

    Travel for this role will vary based on project requirements, typically between 30% and 50%

    Required Education and Experience


    A degree in Computer Science, Engineering, Supply Chain or other relevant areas

    Minimum of two (2) years of experience implementing or supporting supply chain systems

    Excellent written and verbal communication skills

    Excellent organizational skills

    Ability to work collaboratively as part of a team

    Ability to comprehend complex technical documents and translate requirements into actionable tasks

    Preferred Education and Experience


    Experience implementing supply chain solutions

    Knowledge of enterprise hardware platforms such as UNIX and/or Linux servers and Oracle relational databases

    Proficiency in Oracle SQL for application development

  • 3 weeks ago

    Responsibilities

    • Manage our data warehouse so it can support data analysis and operational requirements from all functional groups
    • Work with Product to operate and analyze a unified data ecosystem that includes our SaaS, Telemetry, and other usage data
    • Be the data expert supporting cross-functional teams, gathering data from various sources, and enabling automated reporting to democratize data across the company
    • Hold regular 1:1’s with all members of the Data Team
    • Triage and manage development priorities of analytics dashboards and data pipelines
    • Represent the Data Team in different company functions - be an advocate for holistic dataflow systems thinking
    • Create and execute a plan to develop and mature our ability to measure and optimize usage growth and our user journey
    • Regularly give Data group conversations and participate in Monthly KPI meetings
    • Implement the DataOps philosophy in everything you do
    • Collaborate with all functions of the company to ensure data needs are addressed
    • Build upon and document our common data framework so that all data can be connected and analyzed
    • This position reports to the Director of Business Operations

    Requirements

    • 2+ years hands on experience in a data analytics/engineering/science role
    • 2+ years managing a team of 2 or more data analysts/engineers/scientists
    • Experience working with leadership to define and measure KPIs and other operating metrics
    • Experience growing a team in a fast-paced, high-growth environment
    • Demonstrably deep understanding of SQL and relational databases (we use Snowflake)
    • Ability to reason holistically about end-to-end data systems: from ETL to Analysis to Reporting
    • Hands on experience working with Python
    • Experience building and maintaining data pipelines (Airflow preferred)
    • Experience building reports and dashboards in a data visualization tool (we use Periscope)
    • Experience with open source data warehouse tools
    • Be passionate about data, analytics, and automation, especially in applying software engineering principles to data science and analytics
    • Experience working with large quantities of raw, disorganized data
    • Experience with Salesforce, Zuora, Zendesk and Marketo
    • Strong written and verbal communication skills
    • Share and work in accordance with our values
    • Must be able to work in alignment with Americas timezones
    • Successful completion of a background check
    • Leadership at GitLab

    Hiring Process

    Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find her/his job title on our team page.

    • Selected candidates will be invited to schedule a screening call with our Global Recruiters
    • Next, candidates will be invited to schedule a first interview with our Director of Business Operations
    • Next, candidates will be invited to schedule a second interview with our Finance Operations and Planning Lead
    • Next, candidates will be invited to schedule one or more interviews with members of the BizOps team
    • Finally, candidates may be asked to interview with our CFO or CEO

    Additional details about our process can be found on our hiring page.

    Remote-East
  • GitLab (USA)
    1 month ago
    remote, based in San Francisco, CA, USA metro area

    This is a remote position based in San Francisco, CA, USA metro area to attend in-person meetings

    The Chief of Staff is a very talented individual who is an extra brain to help the Chief Executive Officer (CEO) for up to 18 months. Over time the work will get more interesting culminating in a senior leadership position at GitLab or another company. This is a unique opportunity to see every aspect of a fast-growing unicorn at the CEO level.

    This role does not do any work our Executive Assistants are already doing, who for example, is responsible for scheduling and driving the Objective and Key Results (OKR) process. It also is unrelated to the work of our CEO Shadow training program who, for example, takes notes during all meetings with the CEO.

    Responsibilities

    The responsibilities include both director work that will mostly be triggered by a direction from the CEO as well as leadership work that is self-directed. Over the course of a rotation, the mix will shift from majority directed work to majority leadership work.

    Directed Work:

    1. Create investor updates, group conversations, pitch decks, speeches, conference submissions, and presentations on behalf of the CEO.
    2. Suggest changes to the handbook based on discussions during meetings or from the CEO and address any comments on them.
    3. Make blog posts and articles out of recorded meetings and handbook content.
    4. Ensure the materials for all upcoming meetings are relevant, complete, factual, and well structured.
    5. Ensure action points coming out of meetings (i.e. executive, OKR, metrics, or incident meetings) are implemented.
    6. Reinforce communication guidelines.
    7. Help create mecefu-terms.

    Leadership Work:

    1. During OKR meetings updating process analyze and challenge suggestions.
    2. Brief CEO visitors on GitLab before they visit.
    3. Help contribute topics for e-group off sites.
    4. Attending meetings and calls on behalf of the CEO.
    5. Act as the communication arm for the CEO with team members, clients, investors, community members, and other stakeholders.
    6. Act as a sounding board to the CEO for new ideas and initiatives.
    7. Run special projects that are urgent and important.

    Requirements

    1. Capacity to become a senior leader at GitLab.
    2. Proven ability to quickly learn new things.
    3. Concise written and verbal communication.
    4. Knows how to use git.
    5. Based in San Francisco, CA, USA to attend in-person meetings.
    6. Structured about how to prioritize work and time.
    7. Able to make a clear business case for proposals.
    8. Master’s degree in Engineering or Business Administration or equivalent experience.
    9. Experience leading a team is a plus.
    10. Experience with data analysis.
    11. Proven success in project coordination and reporting.
    12. Proven track record of effectively interacting with senior stakeholders on cross-functional projects.
    13. 5+ years experience in either:
      • Operations role in a fast-growing startup,
      • Strategy consulting,
      • or Venture capital.

    Rotation

    Rotation is approximately 15 to 18 months with the following tentative schedule:

    • 2 months of onboarding,
    • 10 months of execution,
    • 1 - 4 months of recruiting your replacement and waiting for them to start,
    • 2 - 3 months of on-boarding your replacement and interviewing at GitLab for senior leadership positions.

    Internal Consultants

    The Chief of Staff could have two high potential but relatively inexperienced operators report to them; i.e. someone who left a strategy consultancy after a few years. These internal consultants are training for future functions in the company. Their responsibilities could include; analysis, middle management and fill in the experience gaps missing from the Cheif of Staff.

    References

    What Is a Chief of Staff and When Do You Need One? by Madeleine Niebauer 2018-09-26

    The Chief of Staff role in Silicon Valley by Julia DeWahl 2019-04-29

    Compensation

    To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.

    About GitLab

    GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 1,000 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision: everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.

    We value results, transparency, sharing, freedom, efficiency, frugality, collaboration, directness, kindness, diversity, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.

    Top 10 reasons to work for GitLab:

    1. Work with helpful, kind, motivated, and talented people.
    2. Work remote so you have no commute and are free to travel and move.
    3. Have flexible work hours so you are there for other people and free to plan the day how you like.
    4. Everyone works remote, but you don't feel remote. We don't have a head office, so you're not in a satellite office.
    5. Work on open source software so you can interact with a large community and can show your work.
    6. Work on a product you use every day: we drink our own wine.
    7. Work on a product used by lots of people that care about what you do.
    8. As a company we contribute more than we take, most of our work is released as the open source GitLab CE.
    9. Focused on results, not on long hours, so that you can have a life and don't burn out.
    10. Open internal processes: know what you're getting in to and be assured we're thoughtful and effective.

    To view the full job description view our handbook.

    See our culture page for more!

    Work remotely from anywhere in the world. Curious to see what that looks like? Check out our remote manifesto.

    Remote-SFO
  • 1 month ago

    Become a Social Media Manager at Nightwatch.


    We are looking for a rock star marketer specialized in social media marketing and promotion to join our close-knit remote team and help us to expand our online presence.

     

    Our mission is creating forward-thinking SEO tracking tools that help our users scale their online businesses, so familiarity with the world of SEO and software is definitely a plus.


    We're offering a remote position and a flexible work schedule (part-time with a possibility to go full-time) — as long as the work is done and the deadlines are met. We are communicating regularly: via Slack throughout the day and team calls weekly.


    Requirements:


    Excellent command of English and extraordinary communication skills

    Understanding what kind of strategies a company in our landscape should be using to have a strong presence on social media channels (Facebook, Twitter, Linkedin, and other networks)

    Previous experience is desirable but not essential; motivation, pro-activity, and enthusiasm are a must

    Ability to develop and implement a social media and email marketing strategy with a content plan

    Ability to create and manage promotion campaigns for existing users

    Having a goal-oriented mindset: knowing how to track, acquire, and engage users — and providing the team with progress reports on a regular basis

    Understanding the automatization (post auto-scheduling) and tools that can help with managing the social media presence


    What is it going to look like:


    Finding, scheduling, and posting content

    Developing content ideas

    Executing activities that will help us grow our follow-base on social media channels,

    Running social media campaigns and promotions

    Getting connections with influencers in the marketing and SEO niche and keeping in touch with them to get mentions and backlinks

    Being initiative and brave to suggest and implement clever marketing decisions and campaigns


    Interested? Apply now! Write us why you'd like to join, what you have achieved so far, and how your work style looks like. A good start working be taking a look at our Twitter and Facebook profiles: what you think of them and what would you start with?

  • Clevertech is looking for an organized and efficient Jr Product Analyst to join our worldwide team. We are looking for a team member to help us set the best practices and define success for various projects while working with Project Managers and other members of the product team. Your day will consist of testing and analyzing web and mobile apps that are in active development to verify functionality and report defects.

    Do you have an interest in tech? Do you love discovering new apps and their endless possibilities?

    Our vision at Clevertech is to provide enterprises a world class development team that executes on their most ambitious goals. The ideal candidate will have a willingness to learn. This is a position where experience is a plus, but a genuine interest in learning about new technologies will go a long way. Attention to detail, a dynamic approach and communication skills are highly desired.

    REQUIREMENTS:

    You have a consistently positive attitude and are interested in learning new things. Excellent communication (verbal and written), analytical, and interpersonal skills are you best strengths and you are able to work independently and within a team to take on new tasks as needed. Prioritization and organization will be key factors of success in this role.

    ● Attention to Detail

    ● Organization

    ● Ability to multitask

    ● Ability to effectively prioritize

    ● Daily Management Update

    ● Willingness to learn

    ● Interfacing with clients

    ● Defining success metrics

    ● Experience with the G Suite, GitHub and ZenHub a plus


    Our Benefits

    We know that people do their best work when they’re taken care of. So we make sure to offer great benefits.

    ● Competitive Vacation Package

    ● Annual Financial Allowance for YOUR development

    ● Flexible Family Leave

    ● Clevertech Gives Back Program

    ● Clevertech U (Leadership Program, Habit Building, New Skills Training)

    ● Clevertech Swag

    ● Strong Clevertech Community

    How We Work

    Why do people join Clevertech? To make an impact. To grow themselves. To be surrounded by developers who they can learn from. We are truly excited to be creating waves in an industry under transformation.

    True innovation comes from an exchange of knowledge across all of our teams. To put people on the path for success, we nurture a culture built on trust, collaboration, and personal growth. You will work in small feature-based cross-functional teams and be empowered to take ownership.

    We make a point of constantly evolving our experience and skills. We value diverse perspectives and fostering personal growth by challenging everyone to push beyond our comfort level and try something new.

    The result? We produce meaningful work

    Getting Hired

    We hire people from a variety of backgrounds who are respectful, collaborative, and introspective. Members of the tech team, for example, come from diverse backgrounds having worked as copy editors, graphic designers, and photographers prior to joining Clevertech.

    Our hiring process focuses not only on your skills but also on your professional and personal ambitions. We want to get to know you. We put a lot of thought into the interview process in order to get a holistic understanding of you while being mindful of your time. You will solve problems derived from the work we do on a daily basis followed by thoughtful discussions around potential fit. Whatever the outcome, we want you to have a great candidate experience.

    Learn more about our hiring process

    Want to learn more about Clevertech and the team? Check out clevertech.careers and our

    Clevertech Culture Video

  • 1 month ago

    Description

    As part of the Exodus talent acquisition team, you will work closely with the Recruiting Director to execute our recruiting and sourcing strategies to identify, attract and hire top tech talent.


    The ideal candidate has a proven track record of recruiting in a fast-paced high growth tech startup or agency and is excited by the challenge of meeting our aggressive hiring goals.


    What You Will Do

    Build a robust talent pipeline.

    Manage and drive the full cycle recruitment process including sourcing, screening, interviewing, extending offers and closing candidates.

    Actively source relevant candidates by leveraging search platforms, networking, industry and career events, forums and other creative initiatives.

    Coordinate candidate screenings, interviews and manage related communications promptly, accurately and efficiently.

    Follow-up and follow-through in all your interactions internally and with candidates.

    Maintain the integrity and accuracy of on applicants tracking system.

    Propose and implement ongoing improvements to our recruiting and onboarding efforts.

    Track feedback and provide metrics and analysis for our recruiting effort.

    Maintain external job postings and communication.

    Who You Are

    You have a minimum of 2 years of Technical Recruiting experience at a start-up or agency.

    You have an understanding of technical roles, specifically DevOps, full-stack developers, architects, etc.

    You have the ability to sell a technical company to candidates.

    You have a proven track record of engaging passive candidates from top companies.

    You have experience working with hiring managers throughout the recruitment process.

    You are a critical thinker, problem-solver, able to drive improvements, and thrive in a fast-paced and changing environment.

    You are self-motivated with a strong sense of urgency and ownership.

    You have strong computer skills with the ability to utilize social networking sites to engage candidates.

    You have excellent interpersonal, written and oral communication skills.

    You have a strong interest in cryptocurrency and Blockchain technology.

    Remote experience a bonus.

    Salary and Payment

    The Technical Recruiter will make between 50k - 75k+ USD based on experience. All salaries are paid in Bitcoin.


  • Thorn (USA)
    sql
    1 month ago

    Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn gives you the opportunity to apply your skills, expertise and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you are able to bring clarity to complexity and lightness to heavy problems, you could be a great fit for our team.


    As a Data Analyst you will uncover valuable insights, adding intelligence to our organizational understanding of emerging trends in online sexual exploitation. The work you will do will be a combination of finding quick wins and developing longer term research. You will work closely with the Programs team to answer questions using Thorn data. You can quickly evaluate and iterate on results involving extensive quantitative and qualitative analyses.


    What You'll Do


    Analyze large data sets to drive understanding of online child sexual exploitation trends.

    Draft clear and concise reports on process and findings.

    Create visualizations to facilitate strategic decision making.

    Implement new statistical, or other mathematical methodologies, as needed for specific models or analysis.

    Work closely with Programs team to distill insights for organizational applications and stakeholder awareness.

    What We're Looking For


    Commitment to putting the children we serve at the center of everything you do.

    Passion, humility, integrity, positive attitude, mission-driven, and self-directed.

    You have a minimum of 3 years background in data and statistical analysis.

    You have experience applying natural language processing tools and a proven ability to manage extensive qualitative analyses.

    You have an ability and interest in learning new technologies quickly.

    You can work with shifting requirements and collaborate with internal and external stakeholders.

    You communicate clearly, efficiently, and thoughtfully. We're a highly-distributed team, so written communication is crucial.

    Technologies We Use


    You should have non-trivial experience with at least a few of these, but we're open to teaching folks that have the desire and ability to learn the rest.

    SQL

    Python, Pandas, NLTK, SpaCy, Jupyter

    Google Analytics

  • Theorem
    1 month ago

    Company Overview


    Founded in 2007, Theorem (formerly Citrusbyte) is a technology consulting company with a focus on how we do the work as a means to achieve great results.


    Our customers, F1000's and startups alike, come to us because they need to change how something is done in order to succeed and they're looking for a solution that isn’t just about technology — but also people, process and leadership. We consult, form a diverse team of experts, and deliver strategy and execution all under one roof. 


    Our services range from new product development, pure R&D, legacy modernization, pricing strategy development, revenue generation, process optimization, to organizational transformation and cultural design. 

     


    Working at Theorem


    At Theorem, we believe that creating an environment where great people can flourish is the best strategy for our business and the best way to solve our client's problems and deliver the greatest value. 


    Our focus on culture is supported by our shared vision to build a company where we want to work for the long-term. We avoid egos and embrace distributed leadership. We grow from constantly being challenged and seek to understand when presented with ideas we don't understand. We respect each other, default to trust and treat each other like adults and we also hold each other accountable for commitments. There is a lot about our culture that makes us great and we're continually looking to improve it. Read what we've published about our culture. 

    Job Summary


    As a UX Researcher you will work with small cross functional teams to create and execute on research plans. You will be responsible for surfacing research insights that will inspire product strategy. This new addition to our team is a curious person, has a strong sense of humility and deeply cares about solving the right problem.

    Theorem works with Fortune 500 clients which requires a researcher who is a natural consultant that is comfortable presenting to and engaging with clients that range from stakeholders to C-Suite executives. Our practice will benefit from the candidate’s proactive and thoughtful recommendations integrating research into Theorem's fast-paced product development culture.


    This is a remote friendly role. Candidates within North America will be given priority for the sake of travel and team time zone alignment.

     

    Responsibilities and Duties


    Lead research for discovery and iterative product development initiatives 

    Partner with Product Managers and Designers recommending research practices and providing UX feedback on solutions   

    Plan, conduct, synthesize and communicate research findings to the internal team and our clients

    Develop an understanding of our client’s users, their competition and the marketplace

    Produce clear and impactful artifacts that surface the most meaningful stories from the research findings

    Coordinate recruiting, scheduling and communication with research participants

    Manage relationships with third-party research vendors when needed 


    Qualifications and Skills


    7+ years of product design research experience

    Seasoned practitioner in both qualitative and quantitative research, with an appreciation for applying lean methodologies to process

    Experience with both generative and evaluative research initiatives

    Demonstrates expertise with preparation for and execution of interviewing, concept testing, usability testing, ethnographic research, diary studies, heuristic evaluations, surveys, personas, journey maps, remote testing and benchmarks


    Product pricing research experience is an added plus

    Willingness to travel 


    Benefits and Perks

    100% remote

    Once a year the entire Theorem team gets together at an inspiring location to meet, work and play. This year’s retreat was in Tuscany, Italy!

    We offer paid vacation and support healthy lifestyles through our physical fitness benefits program

    We have comprehensive medical, dental, vision, and life insurance plans, plus we have a 401k plan

  • 1 month ago

    InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

    Our team is in search of a Pricing Strategy Manager to help us change the way digital products are designed.

    About the Team:

    InVision is looking for a passionate SaaS Pricing Manager who wants to make the way people live, work and connect better through design. We are looking for someone with significant experience as an expert market, customer and competitor researcher, and has the ability to drive strategy and alignment with product, marketing, finance and sales leaders! The pricing manager will drive the development of new business models, optimize pricing and packaging offerings, provide deal level guidance to sales and customer success teams, and ensure alignment with InVision’s global pricing strategy.

    What you’ll do:

    • Drive alignment with product, marketing, sales, and finance leaders on pricing strategy across all InVision products and services
    • Projects will include price points and tier differentiation for new and current products, customer segments to target, feature prioritization, and deal level guidance to account managers
    • Drive pricing research via customer and 3rd party surveys, customer and prospect interviews and internal data analysis
    • Research and report on competitor price points and offerings
    • Develop hypothesis-driven price tests for both self serve and enterprise packages
    • Model financial and business impact of pricing options
    • In collaboration with product leaders, PMM and finance, develop the business case for pricing changes
    • Collaborate with product and marketing leaders on internal and external communication, and sales enablement
    • Collaborate with product leaders and biztech on systems changes, SKU development and adjustments in SalesForce
    • Collaborate with product leaders and data on dashboards and reporting
    • Monitor and report on KPIs associated with pricing changes

    What you’ll bring: 

    • 5+ years of experience as a pricing analyst
    • Significant experience with expertise in market, customer and competitor research
    • Internal surveys and data analysis experience
    • Effective communicator (written, verbal)
    • Ability to partner with product, marketing and customer facing teams to design and bring to market innovative pricing and packaging
    • Must be accessible, approachable and be able to work in a highly collaborative work environment
    • Ability to work in a fast-paced work environment, no fear to bring immediate action and results

    About InVision:

    InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

    The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

    InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

  • 1 month ago

    This is a remote position

    The Help Desk Coordinator will be responsible for managing the status of, and communications around, service tickets submitted to the general help desk.

    They will provide administrative support to WhatArmy technical staff and work directly with technical resources to ensure that tasks are completed within their outlined SLA’s.


    The Help Desk Coordinator will have the full support of WhatArmy’s support teams to perform the job responsibilities outlined below.


    - Prioritize incoming tickets and delegate work as required to ensure that all help desk tickets are addressed within the timeframes outlined by client SLA’s

    - Monitor system notifications and route issues as they are identified.

    - Address or delegate issue remediation as appropriate

    - Provide relevant information and direction to support resources to help address service requests submitted by clients

    - Update client documentation to reflect any changes identified while routing tickets

    - Provide basic support services to clients requesting help through the General Helpdesk

    - Test access information provided by new clients, and update documentation as required

    - Provide administrative support to internal resources to ensure that all service boards are in sync and up to date

    - Review time entries for support resources for accuracy


    Preferred Skills: 

    Effective communication skills via phone or email 

    General knowledge of website technologies (Web hosting, domains, etc) 

    Basic experience with the WordPress CMS 

    Basic experience with the Shopify CMS 

    Basic experience with Squarespace, Wix or equivalent platforms 

    Basic knowledge of Google Analytics and Webmaster tools 

    Familiarity with social media platforms 

    Familiarity with Google Chrome, Firefox and Internet Explorer 

    User level experience with Mac OSX 

    User level experience with Windows Operating Systems

    This is a position designed to provide broad exposure to the support services that WhatArmy provides with the potential to grow into a larger role within the company.

    Candidates must be willing to work in a fast paced, team oriented environment.

    Growth potential is completely dependent on the candidate’s eagerness and ability to learn.

    Skills

    Wordpress, Communication Skills, Client Relations, Administrative Support

    Compensation

    $30k – $50k 

    No equity


  • 1 month ago

    7 Cups’ mission is to empower every human to care for one another. Since graduating Y-Combinator in 2013, 7 Cups’ has significantly expanded access to emotional support and behavioral health. We are currently the largest mental health system online and one of the largest in the world. Over 2 million people from almost every country on the planet (191/195) in 152 different languages use the platform each month. We are living in a world with an immense love deficit. Many of us are not receiving the love we need to reach our true potential and to truly thrive. We are solving this huge problem, and trying to change the stigma around mental health.


    7Cups is seeking a business savvy Chief Operating Officer capable of taking us to the next level. You will work alongside the CEO to execute the company vision, put procedures and resources in place to promote scaling.  You have a strong understanding of the operational requirements and insights into how to make things better. Your goal is to secure the functionality of business to drive extensive and sustainable growth.


    What you’ll do:

    Oversee the daily operations of the organization to meet business goals and projections

    Design and implement business strategies, plans and procedures and set comprehensive goals for performance and growth

    Measure and report on operational performance and develop plans to improve relevant key performance indicators

    Empower the operational team with the leadership and resources they need to successfully complete operation initiatives

    Coach and manage team members to encourage maximum engagement and performance

    Partner with other company leaders to accomplish short and long-term operational goals

    Develop and champion change initiatives in a performance based environment.

    Participate in expansion activities and manage relationships with partners/vendors

    Positively represent the company at all times through a success-oriented and professional demeanor

    What you bring:

    10+ years of operational or relevant experience in leadership roles

    Proven track record of effectively scaling operational processes and team

    Ability to interact with complex systems in healthcare, government, universities, and more.

    Has a thorough understanding and experience of the full range of business functions and systems, including product, engineering, operations, research, clinical initiatives, budgeting, strategic development and planning.

    Strong analytical and data-driven mindset that translates into effective decision making and problem solving.

    Strong people manager with ability to inspire employees to live up to their potential and optimize their productivity

    Early stage startup or founder experience is a plus; preferably in helping scale an organization from ~12 to 100+ employees

    Master’s degree in business or related field preferred

    What you get:

    Remote-first culture, work where you want

    Competitive compensation and opportunity for advancement through meritocracy

    100% medical, dental and vision coverage

    Generous PTO policy promoting rest for mind/body/soul

    Equal Employment Opportunities at 7Cups:

    7Cups is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. 7Cups believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.  

  • Elastic (Americas)
    1 month ago

    At Elastic, we have a simple goal: to solve the world's data problems with products that delight and inspire. As the company behind the popular open source projects — Elasticsearch, Kibana, Logstash, and Beats — we help people around the world do great things with their data. From stock quotes to real time Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. The Elastic family unites employees across 30+ countries into one coherent team, while the broader community spans across over 100 countries.

    The FP&A team is seeking a Finance Manager to join a small, but mighty FP&A team and be a strategic business partner for our G&A business. You will report into our Senior Finance Manager, jointly supporting G&A.

    This is a distributed role working from home or your local coworking space if you do not live by an Elastic-affiliated workplace. We are targeting the USA or Canada.

    > What You Will Be Doing:

    You will help to ensure our growing G&A team is making informed decisions about cost forecasting, how to staff, and help grow our business.

    You will collaborate with various leaders across G&A, your FP&A teammates, recruiting, HR, accounting, and more to get data, determine data accuracy now and in the future, navigate the shifts inherent in a high-growth company, and create data models and insights for discussion.

    You will also take part in corporate consolidation.

    > In addition, you will:

    Help with cost management

    Create and improve processes as our business scales rapidly

    Collaborate with your FP&A teammates in overarching business intelligence

    Create ad hoc reporting needs for various company stakeholders

    > What You Bring Along:

    You have prior professional experience in FP&A at either a software company or a high-growth tech company and part of your FP&A experience is with business partnering.

    You have a high proficiency in Excel/Google sheets and a knack for data modeling.

    You bring a passion to build on your experience and apply to a fast-paced, high-growth, global environment.


    > If that's you, hopefully you also have:

    Degree in Finance, Accounting, or Business

    Experience with Netsuite, Concur, and Adaptive (if not, you can learn!)

    Remarkable analytical skills

    Client partnership or management experience

    The ability to simplify complex information

    Strong English communication skills, both verbal and written

    Strong attention-to-detail

    Dedicated problem solving skills

    Presentation abilities and the desire to grow these

    Ability to work independently in a distributed, dynamic, fast-paced environment

    Positivity! We each love what we do and believe that a positive attitude matters

    > Additional Information:

    Competitive pay based on the work you do here and not your previous salary

    Equity

    Global minimum of 16 weeks parental leave (moms & dads)

    Generous vacation time and one week of volunteer time off

    An environment in which you can balance great work with a great life

    Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do.

    Distributed-first company with Elasticians in over 30 countries, spread across 18 time zones, and speaking over 30 languages!

  • 1 month ago

    The Contract Manager is responsible for managing the contracting process for sales and non-sales engagements. At the direction of the Senior Director of Legal Affairs, the Contract Manager will review, negotiate, and manage all contracts, as well as oversee the overall contracting process. This is a remote role.

    Responsibilities

    • Draft and negotiate a wide range of contracts including services, consulting, marketing, licensing, non-disclosure, data privacy, and other commercial and technology related agreements
    • Work closely with members of the Legal team to develop and improve applicable standardized forms, processes, and procedures
    • Perform risk analysis review for all contractual documents and recommend mitigating options
    • Understand the Company and products in order to identify risks, develop solutions, mitigation and negotiation strategies
    • Input completed contracts into the contract management system and capture key terms

    Requirements for candidate

    • Minimum of 5 years of contracts drafting, reviewing and negotiation experience at a software technology company
    • BA/BS required. JD, paralegal certificate, or equivalent work experience preferred.
    • Expertise in drafting and negotiating a wide variety of commercial, licensing and other technology-related agreements.
    • Understanding of data privacy requirements.
    • Proactive, dynamic and result driven individual with strong attention to detail.
    • Outstanding interpersonal skills, the ability to interface effectively with all business functions throughout the organization.
    • Enthusiasm and "self-starter" qualities enabling him or her to manage responsibilities with an appropriate sense of urgency; the ability to function effectively and efficiently in a fast-paced & dynamic environment.
    • Superior analytical ability, project management experience, and communication skills
    • Ability to manage internal customer priorities and needs.
    • Selected candidates will be invited to schedule a 45 min screening call with our Global Recruiter.
    • Next, candidates will be invited to schedule a first interview with our Senior Director of Legal Affairs.
    • Candidates might at this point be invited to schedule with an additional team members.
    • Successful candidates will subsequently be made an offer via email.
    • Previous experience in a Global Start-up and remote first environment would be ideal.
    • Successful completion of a background check.

    Hiring Process

    Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find her/his job title on our team page.

    Additional details about our process can be found on our hiring page.

    Compensation

    To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.
     
    Additional details about our process can be found on our hiring page.

    Remote-Central
    Remote-
  • This individual will work alongside our CEO to manage budgeting, modeling, forecasting and reporting to support Owl Labs’ growth and decision making. Responsibilities include monitoring actual financial performance and comparing to budget and/or forecast projections, analyze and interpret variances, prepare a variety of reports and provide recommendations to leadership.

    Owl Labs’ mission is to solve a problem we’ve all experienced: meetings suck, and they are especially painful for the remote participants on the other side of the call. Considering the rapid growth in remote and distributed work, this is a perfectly timed problem for Owl Labs to solve. The market is hungry for products and content that make remote and distributed work better.

    With $22.3M funding from Spark Capital, Matrix Partners, and Playground Global, Owl Labs has created the Meeting Owl, a 360° smart video conferencing camera that sits in the center of the table and uses robotics algorithms to automatically highlight different people as they talk. After launching the product in June 2017, thousands of companies have purchased the Meeting Owl, saying it offers the most natural and inclusive meeting experience they’ve ever seen.

    Responsibilities Include:

    * Assist in preparation of monthly forecasts and the annual operating plan
    * Perform variance analysis to budget and forecasts and communicate outcomes to stakeholders
    * Generate compensation plans for new hires and internal role changes
    * Become a business partner to the CEO and functional leaders
    * Support ad hoc projects and reports
    * Develop Board content and attend Board Meetings

    Application Requirements

    * Bachelor’s degree required, and a Master’s degree a plus
    * 5+ years of relevant experience
    * Ability to thrive under pressure and tight deadlines
    * Ability to work in a team environment and engage in cross-functional collaboration
    * Excellent communication skills
    * Must be a self-starter with the intellectual curiosity to be a problem solver
    * Established excellency in Excel is a must

    Owl Labs is 33% remote and headquarters are based in Somerville, MA. This role can be either an on-site or remote position. Please specify in your application. 
  • 2 months ago

    We are seeking technical writers who will drive our documentation efforts in collaboration with both internal engineering groups and our wider open source developer community.   We are a team of engineers and evangelists who focus on enabling Datadog's user and developer community to build great things on Datadog's cloud monitoring platform.  In this role you will be hands on with the technologies Datadog monitors, as you create new and improve existing documentation for our APIs, SDKs, and community developed integrations.

    What you will do:

    Partner with our engineering teams to create public user documentation throughout the application development life cycle.

    Dig into source code for community and internally developed systems to collect technical details for documentation

    Create developer facing documentation and training materials for Datadog's SDKs and APIs to foster the growth of our developer community.

    Collaborate with our open source community to develop documentation standards.

    Who you must be:

    You have publicly available technical writing samples.

    You are fluent reading and writing in at least 2 programming languages. (eg Ruby, Python, Go, bash).

    You are comfortable and familiar with modern infrastructure such as IaaS cloud services and containers.

    You enjoy self driven exploration and education on new technologies and languages.

    You have written or managed server-side software.

    You are able to transform dry technical topics into engaging, informative and interesting educational materials.

    Bonus:


    You have experience producing videos which distill complex technical concepts into content easily understood by both technical and non-technical audiences.

    You enjoy public speaking at meetups, conferences, and internal events.

    Is this you? Send your resume and links to your Github profile and public writing samples.

  • 2 months ago
    At Redox, we are building the ubiquitous platform for healthcare data exchange, used by today’s most innovative healthcare technology vendors and the nation’s leading healthcare organizations. Our purpose is to reduce the friction of technology adoption in healthcare.

    As Director of Finance at Redox, you will play a critical role in accelerating the growth of our network. You will be the leader responsible for building and scaling the finance and accounting function at Redox.

    Responsibilities:

    * Develop our in-house finance and accounting function/team.
    * Oversee all finance and accounting related activities for Redox including developing and monitoring progress against Annual Operating Plan, financial statement preparation, and financial planning/analysis.
    * Work directly with VP of Finance/Ops to establish the finance and accounting strategic vision, objectives, policies and procedures in support of the overall strategic plan
    * Responsible for financial analysis, identification of month-end financial drivers, and forecasting including working with Sales leadership to develop accurate forecasting models based on pricing in various markets
    * Perform alternative business models, and stress test sales assumptions.
    * Perform financial impact analysis for new contracts and support negotiations
    * Review monthly performance and financial results of the business unit and provide recommendations to senior management
    * Establish finance and accounting strategic vision, objectives, policies and procedures in support of the overall strategic plan
    * Oversee and validate pricing and cost models and lead initiatives to identify inefficiencies and areas of development and improvement
    * Direct business analytical needs and coordinate reporting strategy

    Skills and Experience Required:

    * 5+ years in a high-level finance role
    * Previous management experience including responsibilities for hiring, training, assigning work and managing performance of staff.
    * Strong understanding of subscription-based business models, and Software as a Service (SaaS) solutions.
    * Experience working or partnering with high growth start up or mid size growth companies, or VC environment.
    * Experience working closely with the sales organization leadership
    * Experience with software pricing and related accounting issues, including internally developed software and revenue recognition preferred.
    * Bachelor's degree in Finance, Accounting, Economics, Business Administration or related field. Master's degree preferred.
    * CPA or MBA preferred, but not required.

    The ideal will candidate will:

    * Add strategic value
    * Have experience as a high growth startup within SaaS Finance
    * Bonus points if that SaaS company was a network or marketplace business
    * Have experience building a team
    * Be highly creative, AND analytical

    If this sounds like an interesting challenge, a fit for your background, and you have a passion for building the finance organization, please submit your resume today! 
  • Motiion (Europe)
    2 months ago

    Motiion is a technology and data company for the food industry. We believe in transparency, diversity, merit and fostering a culture of accountability, personal impact and career growth.

    As a member of the first product engineering team at Motiion you have will have a unique opportunity to turning previously scattered and inconsistently structured data into directly actionable food industry insights to reduce waste, increase freshness and much more.  

    You have a proven track record of reading data and making solid conclusions. You know both the art and science of analytics - now only do you know how to find answers in the data, you also know which questions should be asked in the first place and what data might could help us further bolster our conclusions.  You love engaging with customers, learn about their challenges and then dive into the data to see how to solve them!
     
    We are building a product engineering team with a breadth of combined experiences so that we can collaboratively build great products. There are no hard requirements on specific educational background, technology, experience or geographical location.  We are however looking for specific traits in the people we work with. You might not yet be able to check all of the boxes, but at least you aspire to do so! 
     
    Some signs of a great candidate: 
    • Toolbox oriented. Whether your background is in mathematics, statistics, machine learning, artificial intelligence, or something else, you have enough experience to intuitively shortlist tools and approaches from most of these disciplines. 
    • Understanding business and customer needs.  You believe in creating models that will help the company and make short- and long-termimpact, focusing on“bang-for-the-buck”. 
    • Performance recognized by your peers. Past colleagues would love to work with you again.
    • Starter and finisher. You often identify a problem, design a solution and bring it to a state of completion - alone or with collaborators. You’ve worked with developers in the past, hope to continue doing so, but you would get far even without technical help.
    • Work hard and smart. Your work ethic is unquestioned, and you know how to get things done so you can balance your work and personal life in a sustainable way.
    • Disciplined and reliable. We are a remote company and you enjoy the benefits of working remotely while consistently delivering what you have committed to. When you hit a snag, you communicate and reset expectations early.
    • Collaborative. You know that your team members’ perspectives will make your solutions better. Similarly, you use your strengths to make the team perform.
    • Appreciation of honest feedback. You know that the best way to learn and grow is through constructive feedback delivered kindly, but without unnecessary ambiguity. You feedback given to as an opportunity to get better and strive to do the same for others.
    • Analytical and practical mind. You strive for simple, precise solutions to complex problems. Complex solutions are only acceptable when absolutely needed. 
    Why we are different
    Our main goals with Motiion are easy to explain: We want to build a company that we would like to enjoy spending the rest of our careers in, that has a positive impact on the world and that will outlast us. Achieving these goals will be challenging, but we know we can do it. Here’s why:
     
    A strong founder team
    We, the founders, have a proven track record of building successful companies from scratch. We will take all of the amazing and painful experiences of the past and apply them to create a company we all will be very proud of.
     
    Self-funded
    The founders have invested $10 million to allow us to focus on building technology and product the right way. Our eyes are on the goals of building a global technology platform. We are laser focused on customer needs, but will make product priorities based on our long-term goals, not short-term revenue.
     
    Remote-first
    We believe technology that enables remote work to be better than a corporate office setting is already here and the world of business is just about to catch up. Remote work certainly comes with drawbacks, but the strongly believe the advantages vastly outnumber the disadvantages. Speaking to dozens of experienced remote employees has shown us that the number one obstacle to building a successful remote workplace is doing it half-way by having some people be co-located and some remote. We want the same mode of collaboration for everyone and our team will be working remotely most of the time.
     
    This does not mean that you have to work from home all the time, or at all. Motiion will pay for co-working space if that’s what you prefer. We will also encourage team members that live in the same area to meet up and work together when it makes sense. We will also make sure we all meet regularly for real in-person interaction!
     
    Personal impact of collaborating individuals
    We have seen first-hand how corporate culture can devolve into empire building and reporting lines. Motiion will have great managers, but we recognize and value the skills of individual contributors. You can grow your career at Motiion doing the work you love and excel at. Your merit matters, not your title.
     
    Benefits
    We have top notch benefits, matching most of the large US tech companies, including 401k matching, excellent health insurance and a generous vacation policy.
  • 2 months ago

    Human (Resources) Wrangler

    Would you like to take part in building the future of our distributed workforce? Are you located somewhere outside of the United States, preferably in a UTC + time zone? Automattic is a place like no other: our fast-growing team of 800+ works from home (or any other location they choose), in one of 65+ countries, to democratize publishing and make the web a better place. Check out our Work With Us page for more info on how we work, our development process, and benefits.

    The Human League (externally known as HR) team’s goal is to ensure our company is the best place Automatticians have ever worked, making each person feel welcomed, included, valued, and respected. We are looking for a Human (Resources) Wrangler to join our team and help scale our distributed model as we grow.

    Some of your responsibilities will include managing global compensation, administering benefits programs, analyzing employee engagement data, developing learning opportunities and programs, being a strategic partner to Automatticians, and promoting labor relations.

    Do you have:

    • Experience with a lean, fast-growing, fast-paced software, internet, or creative startup?
    • An insatiable curiosity for new technology, gadgets, and streamlined processes?
    • Experience using WordPress?
    • Experience working with remote team members?
    • Experience implementing multinational compensation and benefits programs?
    • Experience supporting team leads and team members through all aspects of employment (onboarding, coaching others, brainstorming solutions, managing performance improvement plans)?
    • A passion for elegant, simple, automated solutions that keep operations running smoothly?
    • Exceptional verbal and written communication skills in English?
    • An ability to see opportunities to make the work environment better and the initiative to move forward with action?

    Priority given to applicants outside of the United States. We are looking to expand our team and aim to reflect the diversity of Automatticians currently working with us.

    At Automattic, we value diversity and know that different perspectives will ensure our team is innovative and creative thinking. If your prior experience is within an HR specialty (i.e. Benefits, Compensation, Labor Relations) apply! 

    We’re serious about growing diversity in the tech industry. We want to build Automattic as an environment where people love their work and show respect and empathy to those with whom we interact. Diversity typically includes, but is not limited to, differences in race, gender, sexual orientation, gender identity or expression, political and religious affiliation, socioeconomic background, cultural background, geographic location, disabilities and abilities, relationship status, veteran status, and age. To work on diversity means that we welcome these differences, and strive to increase the visibility of traditionally underrepresented groups. Read more about our dedication to diversity and inclusion.

    How to Apply

    Does this sound interesting? If yes, please send a short email to jobs @ this domain telling us about yourself and attach a résumé as a PDF. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject.

    Proofread! Make sure you spell and capitalize WordPress and Automattic correctly. We are lucky to receive hundreds of applications for every position, so try to make your application stand out. If you apply for multiple positions or send multiple emails there will be one reply.

    If you’re reading this on a site other than automattic.com please ensure you visit automattic.com/work-with-us for the latest details on applying.

    To increase your chances of standing out, please answer the following questions in your application:

    • In one paragraph, describe your philosophy of HR, specifically addressing the balance between an HR employee’s responsibility to represent the company and the responsibility to advocate for team members.
    • What’s your favorite HR tool and why?
    • What’s the most compelling HR-related book you’ve read? Why?
    • Tell us about an interesting HR situation you were involved in. What made it interesting to you? If the situation was an issue, how was it resolved?

    We look forward to hearing from you!

    All Jobs Require

    • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
    • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
    • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
  • Citrine (USA)
    2 months ago

    About us


    Citrine is the engine that drives enabling materials innovation for the products we love by using data and machine learning to revolutionize how materials are discovered by dramatically reducing development cycles. Citrine exists to create the next generation of amazing, green, efficient materials and enable a more productive, efficient planet.


    Citrine Informatics is building a next-generation platform for materials data from the ground up. It harnesses the power of AI to bring new materials to market faster, and capture materials-enabled product value. These materials will enable the next generation of products that make up the world around us like cars, phones, and solar panels and make the products we already love more efficient and greener.


    Our technology was built by materials scientists, and our team consists of professionals trained in data science, physics, biology, computer science, business. We have offices in the San Francisco Bay Area, Chicago and Pittsburgh, and our customers include some of the world’s largest Fortune 1000 materials and product companies in the US, Europe, and Asia.


    What you’ll do


    As our first full-time recruiter, you will lead the building the norms and practices within our recruiting team

    Lead full cycle recruiting, from finding great candidates to successfully delivering offers

    Build systems and processes to create a world-class team development organization—this is a huge opportunity to create the recruiting organization of your dreams

    Create a great candidate experience that is transparent, fair, and engaging from initial communication to offer acceptance

    Act as a trusted partner to hiring managers by understanding hiring needs and goals, preparing job posts, and iterating on selection criteria for candidate sourcing

    Identify talented people for roles across the company including software developers, materials scientists, engagement managers, data scientists and engineers, and much more.

    Work with hiring managers to help candidates understand the impact they can have at Citrine, and why it is such an excellent fit for the right person

    Help our refine and coordinate our interview and selection process and ensure a great candidate experience

    Work with select external parties in the recruiting process and ensure that we are finding the right people at the right times as efficiently as possible

    Work directly with our executive team to prioritize and stage hiring plans across the company

    Requirements

    At least 3 years in a technical recruiting capacity

    Desire to dive into building systems and processes from the ground up

    Strong writing skills

    An ability to seek out the best talent, wherever it is, and help those people understand why a particular role is a great fit

    Incredible interpersonal skills: an ability to build relationships and maintain them over the long term. Our recruiting efforts are not transactional, they are high investment activities for us.

    Experience writing, refining, and iterating on JDs to optimize effectiveness and impact with candidates

    Authorized to work in the United States

    Desired


    Experience working with international candidates, specifically in Asia and Europe

    A track record of recruiting across a diverse set of technical (computer science), scientific (physics, chemistry, materials), and non-technical roles

  • 2 months ago

    Rho AI was founded in 2012 by a small team of entrepreneurs, data scientists, and engineers. We set out to develop custom software for professional motorsports to predict an optimal race strategy. Since then, our real-time strategy recommendations have factored heavily into multiple victories and we are proud to count Richard Childress Racing, Hendrick Motorsports, and General Motors as some of our partners.

    Today, Rho AI’s products are used in a wide range of industries, including healthcare, finance, sports, waste, water, climate change, and energy.

    Rho AI:

    • The people - dependable, driven, and collaborative team.
    • The problems - mix of products and services across diverse domains.
    • The tech - modern tools to build pragmatic data-driven applications.
    • The structure - 100% remote-only team & self-funded since 2012.

    Sound interesting? We are hiring for a variety of experience levels, so all are welcome to apply. We are especially interested in hearing from early-career candidates who have a mathematically inclined higher degree (Masters or PhD), and/or publicly available evidence of non-trivial data science work. Please reach out if:

    You are looking to:

    • Apply academic and/or software development background to industry problems in a full-time data science and machine learning role.
    • Skill up in machine learning topics, including the use of modern techniques in deep learning and natural language processing.
    • Do a mix of exploratory research, proof of concept / MVP projects, and production-level algorithms.

    You have:

    • (Must) Tackled semi-defined, real-world problems by developing hypotheses, iteratively exploring datasets, and crafting machine learning solutions.
    • (Must) A non-trivial amount of experience using Python-based analysis tools, such as NumPy, Pandas, and scikit-learn.
    • (Should) Worked on projects requiring the corralling of large datasets.
    • (Should) Presented your findings through visualizations, writing, and/or speaking.
    • (Nice) A quantitative background in Statistics, Computer Science, Math, etc.
    • (Nice) Used deep learning Python libraries such as TensorFlow and PyTorch.

    You would like these perks:

    • Work from anywhere in the US! Rho AI is a tight-knit, fully distributed team.
    • Work with a highly engaged team, learn together, and make decisions that impact the whole company.
    • Benefits, including health insurance and 401k.

    You meet these criteria:

    • You are seeking a full-time job.
    • You reside in the United States.
    • You are authorized / eligible to work for any company in the United States.
    • You are within 3 time zones of Eastern Time, or willing to align your schedule.

    To get an interview, please supply:

    • A cover letter that explains why you are: 1) specifically interested in Rho AI as a company and 2) good fit for this particular position
    • A resume that includes: 1) your relevant professional experience, and 2) links to code samples, technical blog posts, and other examples of your work.
  • We are looking for a qualified Sales Operations Administrator to maintain Mixmax’s sales processes in order to better track and enable Mixmax’s rapid growth. The ideal candidate would be familiar with sales and marketing tools, especially those within the Salesforce ecosystem and highly Salesforce proficient. This candidate can be remote or located at the San Francisco HQ.

    As a Sales Ops Admin, you would be working with the latest and greatest sales methodologies and systems that are shaping the ever changing world of SaaS sales. By working at Mixmax, you will be at the forefront of this change as you will have input into the product itself while the sales team continues to sell through the Mixmax platform.

    You will also be working with some of the brightest minds in the industry, giving yourself a chance to grow in an exciting career path, potentially as a thought leader.

    Diversity and inclusion are core to our culture, and we are actively committed to building a more inclusive work environment. If you are a member of an underrepresented group in technology, we strongly encourage you to apply.

    What will I be doing?

    • Create and maintain reports for various business functions inside of Salesforce
    • Salesforce maintenance and optimization through the creation of workflows, process builders, and other customization
    • Analyzing revenue and marketing data in order to continually improve various processes, thereby growing overall revenue
    • Using Mixmax to develop workflows for customer facing teams

    What skills do I need?

    • 1+ years of SaaS sales operations experience, 2+ years of SaaS sales experience, or Salesforce ADM 201 Certificate in lieu of SaaS sales or sales operations experience
    • Powerful analytical skills - read and interpret revenue and marketing data and the story behind each data point
    • Entrepreneurial mindset - take intelligent risks, implement new strategies and continuously improve process
    • Organized project management skills
    • Working knowledge of Salesforce Process Builder, Workflows, Dataloader and other core functionalities of Salesforce
    • Intermediate Excel proficiency  
    • Strong written and verbal communication skills

    What’s nice to have?

    • Salesforce Admin 301 Certification
    • Admin knowledge in various sales acceleration tools, marketing CRMs, CPQs, and other systems within the Salesforce ecosystem
    • Experience in BI tools such as Atrium, Profitwell, and InsightSquared
  • 2 months ago
  • Hala Systems
    2 months ago
    • Document all financial transactions in QuickBooks and other financial management systems. Maintain and balance general and subsidiary accounts by verifying, allocating, posting and reconciling entries. Maintain and balance general ledger by transferring subsidiary account summaries, preparing a trial balance, and reconciling entries.
    • Manage historical records by filing documents on company filing systems, as applicable.
    • Update and ensure organization of financial files, contracting and payroll files of local employees, monthly financial reports, quarterly reports, invoices and ad hoc reports.
    • Support preparation of managerial reports by collecting, analyzing, and summarizing account information and trends.
    • Comply with federal, state, and local legal requirements by keeping up to date with regulations and correspondence provided by relevant governments entities; filing reports; advising management on needed actions, as applicable. Prior experience with European tax requirements is a plus.
    • Assist Finance & Grants Manager in financial management of Hala grant contracts, ensuring strict adherence to Hala policies and procedures and donor rules and regulations; includes ensuring that incurred costs are allowable and reasonable.
    • Provide administrative support for a well-functioning accounting team in maintaining accounting files (receipts, disbursements and non-payments documents) in accordance with Hala system policies and filing standards.
    • Assist in facilitation of accounting cycle to include preparation of appropriate supporting documentation of journal entries, payment requests, and bank reconciliations.
    • Assist the Finance & Grants Manager to facilitate proper authorization and approval and timely processing of payment/reimbursement requests for employees/suppliers/vendors.
    • Perform internal audits of fixed assets and petty cash records; maintain Fixed Assets inventory, in accordance to Hala system policies and donor requirements.
    • Prepare submission of all tax withholdings (payroll income tax, Social Security contributions) and corresponding reports (VAT reports) to relevant parties, with guidance from Hala’s external tax and regulatory support, as needed.
    • Facilitate the gathering of payroll supporting documents prior to payroll preparation. Perform other duties as required or assigned.
  • 2 months ago
    Karat is the world's leader in conducting first-round technical interviews. Our network of experienced interview engineers have conducted over 20,000 technical interviews on behalf of clients including Indeed, Pinterest, Intuit, and Citrix. We continuously analyze our interview data to get smarter and more predictive with every interview we conduct. As a result, our clients reclaim 60% of engineering hours per hire, accelerate achievement of their hiring goal by 25%, and offer an exceptional experience with 95% of candidates rating their experience as positive.
     
    Our Mission
    Our mission is to be the world’s interviewer. We conduct highly predictive interviews for our clients with rigor, humanity and fairness. Karat helps companies hire the engineers they need to create the future and helps ensure that engineers are in jobs that maximize their strengths.
     
    Interviewing is broken.  Karat professionalizes interviewing.
     
    Join our community of Freelance Interview Engineers.
     
    Karat Interview Engineers are a network of experienced software engineers who are equipped with the best practices and technology required to be professional interviewers. Every interviewer in the network is an accomplished engineer.  Our interviewers include development managers, software engineers and freelancers covering the full technology stack.
     
    Flexible, high impact work that is compensated at highly competitive rates.
     
    As an Interview Engineer, you will be compensated at highly competitive rates for your interviewing expertise.  The time commitment is flexible---many of our interviews happen on nights and weekends.  Some experts do 10 interviews/week while others do over 25 interviews/week.  You can work from anywhere, anytime.  You will sharpen your interviewing skills and transform the interviewing experience for every candidate and company.
     
    Who are we looking for?
    • We are looking for experienced software engineers who believe that interviewing is a first-class job. You should possess:
    • Interviewing experience focused on evaluating fundamental computer science skills (i.e. data structures, algorithms etc.), software craftsmanship (i.e. understanding of unit testing, source control, APIs etc.), and/or specific technologies (i.e. iOS, distributed systems etc.).
    • Strong oral and written communication skills. Able to empathize with candidates and provide actionable feedback.
    • An ability to structure your schedule (i.e. you can pick certain blocks of time during the day, evenings, weekends).
    • A genuine desire to continuously improve the Karat service and technical interviewing.