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  • Software Dev (164)

    • Yesterday

      Have you spent the past five years managing software engineers?  

      Do you have a proven track record of building teams that deliver complex software on-time and in-budget?

      Are you ready to take your career to the next level and work with the best engineers on the planet? 

      If so, we want to meet you!


      Company Overview

      Theorem is a team of craftspeople and experts who build amazing products and believe in cultivating a high degree of leadership in all of our people. We build medium and large-scale applications that solve our customers' business-critical problems.


      Job Summary

      As an experienced Engineering Manager you will manage a team of 10 to 15 engineers operating in small squads of 4-5 engineers and work directly with Product, Research and Design teams as well as customer stakeholders and technical leads to build complex custom software applications.

      While this is a remote friendly role, the engineering manager should expect to travel to client site one week every other month on average.


      Responsibilities and Duties

      As an engineering manager supporting the development of a product, you are responsible for:


      Strategy and Consulting

      Run and / or participate in project kick-offs.

      Work with your team to choose the tools, architecture, and platforms used to deliver client projects.

      Define quality standards for client projects.

       


      Hiring and Training

      Attract, nurture, coach, and retain talent.

      Ensure every assigned engineer has a career progression plan with regular check-in points and real-time feedback.

      Ensure engineers are provided with continuous and valuable learning opportunities.

      Contribute to determining engineering salary ranges and adjustments.

      Contribute to defining and building the vision for our engineering organization.

      Contribute to defining quality standards for our work.

      Contribute to creating training and learning material and opportunities for engineers.

      Managing and Directing

      Talk to engineers to tease out concerns early, then fix them when possible.

      Resolve conflicts or performance problems with engineers.

      Embody the engineering culture and contribute to its advancement, inspiring everyone to live up to it.

      Maintainer and contributor to our company engineering internal and public artifacts such as our quality standards and guidelines.

      Represent the engineering organization with other departments and ensure we provide engineering support wherever necessary in the company.

      Support team happiness.

      Engineering and Delivery

      Responsible for the quality and quantity of the engineering output.

      Responsible for the continuous, iterative improvement of our engineering team.

      Responsible for the overall planning, execution, and success of complex technical projects.

      Work closely with product management team to ensure we're building the best products.

      When necessary, act as Programmer, QA, Architect, PM, etc for short periods of time.

       

      Benefits and Perks


      REMOTE FRIENDLY - Work from your location when not traveling to client site.

      TEAM RETREAT - Once a year the entire Theorem team gets together at an inspiring location to meet, work and play.

      HEALTHY BODY, HEALTHY MIND - HAPPY TEAM - We offer paid vacation and support healthy lifestyles through our physical fitness benefits program.

      HEALTHCARE & FINANCE - We have comprehensive medical, dental, vision, and life insurance plans, plus we have a 401k plan.

    • Yesterday

      We’re looking for talented individuals interested in joining a new and growing global company. At Slang, you’ll be an early team member of a well-funded startup spun out from MIT. We’re building a world-class team to revolutionize language learning with cutting-edge technology and beautiful design.


      What we’re working on at Slang

      Slang started at MIT as a research project on using AI and NLP to make learning a new language as efficient as possible. Our technology powers a highly adaptive e-learning platform that offers an unprecedented variety of specialized English courses and proficiency tests for career development in over fifty fields like Sales, Finance, Logistics, Medicine, and Law. With just a small team, we’ve already created the largest professional English offering in the world. Now, we’re scaling up to release 1,000 more courses over the next three years.

      Learn more about our unique approach at slangapp.com. We’d love to field any questions you have about our product and vision!


      What this role is about

      In this role, you’ll be involved in both product development and company strategy and execution — you’ll own the research, design, and development of the back ends of new features and you’ll help us refine our product roadmap. We have tens of thousands of active users and many subproblems in language learning to tackle.


      Our codebase is built with best practices in mind and our product is designed with proper user and developer experience at the forefront of development. The work we’re facing encompasses interesting infrastructural hurdles and data-heavy modeling and algorithmic tasks.


      Some of our technology comes from the open-source community, so be prepared to contribute back!

      Some interesting problems we’re tackling

      How can we determine what parts of a language a user already knows from a small sample of test exercises? How should we decide which parts of a language a user should learn next?

      How should we architect our database to support the growing number of activities our users submit every week (currently at more than a million per week)?

      How can we aggregate and communicate the learning statistics of a company’s employees for display to their managers?

      How can we analyze and leverage the massive amount of learner and content data we have to improve our learners’ experience?

      Skills and technologies

      Two or more years of experience in modern back-end web development, including…

      … Experience with modern web API stacks and related technologies, with a preference for Ruby on Rails experience.

      … Experience with database technologies, data structures, and related optimization. We currently deal with large amounts of data in PostgreSQL and Redis.

      A strong desire to maintain a clean, reliable, maintainable, and efficient codebase.

      Excellent discipline and focus, especially in autonomous environments, and strong English communication skills. We’re a small team and we’re moving quick!

      A plus: interest or experience with computational linguistics, natural-language processing (NLP), language-learning, speech recognition, data science, or machine learning.


      What Slang can offer you

      Our compensation package includes a competitive salary, company equity, and unique benefits.

      Most importantly, we offer the special experience of being part of a fast-moving and quickly growing international company within the entrepreneurial ecosystems of Boston and MIT.

      For more information about Slang and our ecosystem, check out our El Tiempo interview from our beta launch; the portfolio of Social Capital, our lead investor and investor in companies like Slack and Intercom; our Crunchbase profile; and the profiles of our founders, Diego Villegas and Kamran Khan.


      Where we’re located

      Our team is currently split between Boston and Bogotá, and we are recruiting great people in these locations and around the world who are able to work remotely. This role provides an opportunity to travel to our current offices in Boston and Bogotá and the new offices we’ll be opening this year!

      Our US headquarters is located in the Cambridge Innovation Center in the heart of downtown Boston, easily accessible by public transportation and alongside other innovative companies. Our Colombia office is located in the Rosales neighborhood of Bogotá.


      Interested?

      We'd love to hear from you — apply below!

      Slang is an equal-opportunity employer. We celebrate diversity and are excited about creating an inclusive and healthy environment for all employees.

    • We are seeking an experienced embedded systems engineer to lead development of robust and scalable Linux-based devices. Be part of a small cross-functional hardware team building the future of intelligent, connected video collaboration hardware. Strong embedded Linux experience and understanding of the Linux kernel is required.

      Required Experience


      Experienced in building Android from source

      Experienced in customizing embedded Linux in areas of driver development, device tree and kernel debug

      Experience with Android HAL

      Strong Linux kernel fundamentals such as threading, abstraction, and memory management.

      Experience developing drivers for common communications protocols (e.g. SPI, UART, I2C, USB).

      Experience with utilizing hardware codecs in the Qualcomm Snapdragon chipset.

      Experience with imager pipelines (ISP, GPU, etc.) a big plus.

      Experience with Bluetooth LE, Bluetooth Classic, and Wi-Fi.

      Proficient in C and C++ and ability to develop clean, modular code.

      Knowledgeable in common debugging practices (e.g. JTAG) with the ability to debug issues using a combination of software and lab equipment.

      Strong communication skills, a positive attitude, and empathy.

      Preferred Experience

      Experience with mobile-class SoC (e.g. Qualcomm Snapdragon).

      Experience with Android Library and Runtime layers.

      Experience with implementing and debugging gadget drivers (UVC/UAC, etc.).

      Elementary understanding of electronics principles, including reading schematics, hardware data sheets, and PCB layouts.

      Experience with manufacturing abroad.

      Experience with one or more of Android/Linux kernel subsystems: camera, video, WLAN, Bluetooth/BLE, HDMI, USB C

      Meet Owl Labs 

      Owl Labs’ mission is to solve a problem we’ve all experienced: meetings suck, and they are especially painful for the remote participants on the other side of the call. Considering the rapid growth in remote and distributed work, this is a perfectly timed problem for Owl Labs to solve. The market is hungry for products and content that make remote and distributed work better.



      With $22.3M funding from Spark Capital, Matrix Partners, and Playground Global, Owl Labs has created the Meeting Owl, a 360° smart video conferencing camera that sits in the center of the table and uses robotics algorithms to automatically highlight different people as they talk. After launching the product in June 2017, thousands of companies have purchased the Meeting Owl, saying it offers the most natural and inclusive meeting experience they’ve ever seen.


      Owl Labs is 33% remote and headquarters are based in Somerville, MA. This role can be either an on-site or remote position. Please specify in your application.

    • JavaScript engine developer

      Igalia is looking to hire a developer for its compilers team. Our team focuses on JavaScript, contributing to V8, JavaScriptCore and SpiderMonkey. As a programmer joining the group, you will have the chance to improve technologies used by millions of JavaScript developers and over one billion end-users throughout the world.


      Job position description

      In this position, you will implement language features, improve code generation, write conformance tests, and do whatever else it takes to improve JavaScript developers' experience. We welcome everyone with a proficiency in C/C++ to apply, especially those with an interest in dynamic or functional programming languages or web technologies. Past experience in systems programming such as compilers, operating systems, embedded development or web browser internals is a plus, but there are many valid starting points.

      Work environment

      Igalia is a worker-owned, employee-run company with 16 years of experience building open source software in a wide range of exciting fields. We work on the core of such widely-deployed projects as the WebKit and Blink browser engines, the Mesa graphics drivers, the V8 and JavaScriptCore language runtimes, and the GStreamer multimedia toolkit. We are also at the cutting edge of high-speed software-defined networking with our work on Snabb Switch. At Igalia, you can develop your career in a unique environment, participating equally in the management of the company via our democratic, consensus-based assembly structure.

      Igalia is a remote-friendly working environment, enabling employees all over the world to participate fully in the company culture. Our team includes employees based in Asia, Europe and America, spanning both timezones and cultures.

      One of the core principles of Igalia is equality, so we feel a deep and continual obligation to acknowledge and counter the structural discrimination that permeates our industry and our world. In a practical sense this means that we use principles of diversity and inclusion to help shape company policy and to maintain a safe and just work environment. We also feel that one of the best ways to accomplish these goals is to grow and maintain the diversity of Igalia itself. We welcome applicants regardless of their age, disability, gender, race, marital status, religion, sexual orientation or whatever type of systemic discrimination that they have faced.


      Application form

      Send us your CV, accompanied by a brief cover letter by filling the form below. Be sure to mention any experience you might have with compilers or programming languages.


      Please fill in the form below, all fields marked with an asterisk (*) must be completed.


      If you have any further question please feel free to contact us.

    • PrivateBusinessNetwork
      go
      3 days ago
        Interested in building a new kind of cybersecurity solution? We are growing the team at Private Business Network! All of our positions are remote-friendly (worldwide) as long as you have some time zone overlap with the rest of the team. This is an exciting opportunity to be part of a small team that has direct influence on the product.
        We are pre-launch, but we have many interesting challenges: cross-platform client apps built with Go, custom VPN client/server framework, admin dashboard in Elixir (Phoenix), SSO, end-to-end key management, configuration management, and more!


        Solid grasp of networking fundamentals (TCP/IP, routing, firewalls, VPN, etc.)Cross-platform Go development experience (macOS, Windows, Linux)Familiar with network protocol design, C10K problem, and Go garbage collector highly desiredSecure systems design experience is a nice to have (cryptography, AWS KMS, Secrets Manager, etc.)Experience containerizing applications using DockerFamiliarity with Curve25519, ECDH, secret sharing, WireGuard, osquery, MDM, etc. are a huge plus!
        Compensation/salary dependends on experience. Health/Dental/Vision is paid 100% for U.S. employees. Flexible vacation time. Employed-paid STD, LTD, and Life/AD&D. Additional perks are available if on-site in Denver, CO office, such as lunch/snack and transportation benefits.

        To apply, please email [email protected] with Private Business Network Application in the subject line and include your resume, links to shipping apps or code you are must proud of, and for which position you are applying.

      • Noredink (PST to CET)
        3 days ago

        NoRedInk is using technology to help millions of students become better writers. We’re seeking mission-driven engineers who like to ship code, tackle hard engineering problems, and fundamentally impact how kids learn.


        We’re hiring a site reliability engineer to handle availability and scalability, as well as product development. When students hit our site, you will help make sure there's a site to hit.


        About You

        You have at least 4 years of professional experience as a software developer or equivalent knowledge

        You have professional experience administering Linux servers with configuration management tools

        You have experience scaling with large deployments on AWS or bare metal

        You have experience supporting production stack for a web application. We use Rails, Redis and MySQL.

        You can be your own DBA including setup, optimization and troubleshooting

        You are comfortable either working remotely, or commuting to our office in San Francisco

        Experience with Docker, microservices and/or security a plus 

        What are we up to?

        To see what our engineering team has been doing lately, check out our blog!

        NoRedInk helps millions of students in grades 5-12 become better writers. Our adaptive curriculum guides learners through a continuous process of skill-building, feedback, and revision and delivers actionable performance data to teachers and administrators. Used in over 50% of school districts, we're on a mission to unlock every writer's potential. Here’s a 2-minute pitch we gave on NBC and articles about us in The Washington Post, Wall Street Journal, and Forbes.

      • 4 days ago

        We're looking for a Senior Web Developer, who is self-starter, can think on his/her feet, play well with others, and do great work in a fast paced, agency environment and has experience developing for content management platforms such as Kentico, Sitecore and/or Sitefinity.


        By bringing together like-minded people, who share common passions, who enjoy each other's company and respect each other's skills, BlueModus has created a culture where people work hard, have each other’s backs, and love what they do. Come join a team with a clear mandate to deliver high value to their clients. If you’re up for a challenge, then we’d love to hear from you.


        Benefits:



        • Work at a company that was a Finalist for 2018 Best Places to Work by Denver Business Journal and ranked #50 on 2019 Best Places to Work by Built in Colorado

        • Competitive salary

        • Recharge your batteries with ample paid time off that includes 9 holidays, 10 vacation, 2 personal and 5 sick days

        • Get that dental checkup with full benefits - health, dental, vision and disability

        • Plan for your future with our 401(k) plan + employer match

        • Stay fit and healthy with our gym membership reimbursement

        • Awesome office in the heart of downtown Denver right off the iconic 16th Street Mall

        • Fully stocked kitchen and snack dispensers

        • Catered team lunches 4 days a week, plus breakfast on Fridays

        • Keg for Thirsty Thursdays

        • Team building “fun” days and other company sponsored activities through the year

        • Dog friendly office

        • Commute in style with our RTD reimbursements or don’t commute at all with our remote work options

        • Whether you’re an early riser or a snooze master, pick a schedule that works for you with flexible working hours


        What You Will Be Doing:



        • Responsible for billable client consulting

        • Maintenance and continued enhancement of the back end of our clients' web sites and web applications

        • Understanding and applying applicable development and coding standards

        • Building packages and deploying software to integration environments

        • Fielding technical questions from clients, other developers, project management, quality assurance, and other colleagues

        • Providing development estimates for enhancement requests

        • Participating actively in agile teams while learning from software architects and / or solution leads

        • Investigating and resolving bugs and deficiencies in the project codebase

        • Building and maintaining internal tools to streamline the software development process and enhance productivity

        • Researching new software development concepts and making suggestions for improvements

        • Creating and integrating features for our client solutions using the latest C#/ .NET technologies

        • Writing web services, business objects, and other middle-tier framework using the .NET framework

        • Actively participating in code reviews

        • Championing testing and QA initiatives


        Must Haves:



        • 5+ years of .NET/ASP.NET development experience using C# like Microsoft MVC, WCF, Web API, and WebForms

        • 5+ years of experience with object-oriented design, software patterns, multi-threaded, debugging and refactoring

        • 3+ years of JavaScript experience

        • Experience developing websites and microsites in a Content Management System (CMS) like Kentico, Sitecore, or Sitefinity

        • Experience troubleshooting of CSS and HTML issues

        • Experience resolving cross-browser compatibility issues

        • Experience with MSSQL Server + T-SQL, creating tables, stored procedures, and data views

        • Understanding of code versioning tools, such as Git, Mercurial or SVN

        • Experience with Continuous Integration and Automated Build products like Team City, Azure DevOps, or Jenkins

        • Experience with responsive and mobile site development

        • Understanding of DevOps principles: sites, certs, automation, and networking

        • Strong testing and QA ethic


        Nice-To-Haves:



        • Experience working at in an agency environment

        • Experience with agile/lean development

        • Understand SEO principles

        • Bachelor’s degree in computer science, computer or electronics engineering, information technology or related

      • Theorem is a software consultancy that believes in using simple tools to solve problems. We build custom systems for both startups and enterprises - You can see our portfolio for more information about our clients.

        Our main offices are in Los Angeles and New York, but we work remotely with people from all around the world.

        Our engineers have experience in a consultative environment, excellent communication skills and a desire to work with talented teams building innovative products. We work closely with our clients, sharing our experience to help them better define their products.

        We are looking for HTML, CSS and JavaScript experts that are always learning and adapting to the ever-evolving frontend landscape. But we don't want you to build a UI in a silo, we want you to be an expert in collaborating in designing services and APIs, user experiences and product requirements with our clients.

        The ideal candidate has experience working with React and Redux and has a thorough understanding of the options and tools available for managing an application’s state and their underlying functional programming concepts.


        Skills & Requirements:


        Smart, gets things done.

        Excellent communication skills.

        Consulting experience.

        Passionate about software development.

        Experience working in a distributed company.

        Open minded and always learning.

        Experience with React and Redux. 

        5 + years of professional experience

        Duties & Responsibilities:

        Architect and build web applications.

        Work with product designers and clients to clarify requirements.

        Plan, estimate and prioritize work in a collaborative team.

        You like to get the work done! You want to collaborate in a consultative environment and  guide our clients in best practices in order to achieve great project success in addition to contributing to the growth of a great company. We want to know more about you!

        About Theorem


        Theorem (previously Citrusbyte) is an innovation and engineering company that advises clients on product strategy, engineering, design, and culture, then partners with them to build and launch technology-driven solutions to their most complex problems. Theorem is chosen by clients when results matter most — becoming the agent of change, and driving a transformation that involves not only technology, but also people, process and leadership. Founded in 2007, and headquartered in Los Angeles, Theorem's global team of engineers, designers, technologists, researchers, strategists, and advisors, has deep expertise across a broad variety of industries including consumer electronics, automotive, manufacturing, supply chain, healthcare, finance, and entertainment.


        While we have offices in LA and New York, we work remotely with team members around the world

        100% REMOTE - Work from your remote location if you are not called to travel to client site

        TEAM RETREATS - We get together at an inspiring location to meet, work and play

        HEALTHY BODY, HEALTHY MIND - HAPPY TEAM - We offer vacation and support healthy lifestyles through our physical fitness and continuing education benefits program.

      • 5 days ago

        Job description

        At Igalia, we have positions open on our graphics team, which has a particular focus on Linux graphics. The graphics team at Igalia is geographically distributed and incorporates a wide variety of expertise including the OpenGL and Vulkan APIs, open-source GPU drivers (Mesa), as well as many other layers of the graphics stack.


        Required skills

        Good English communication skills, both written and spoken.

        Capacity to work autonomously in a distributed environment.

        Linux experience.

        Programming experience in C (C++ experience is a bonus).

        Good understanding of the open-source development model and practices.

        Useful skills

        None of these skills are required beforehand, but they represent the sort of skills that members of the graphics team use for their day-to-day tasks.


        Understanding of modern GPU hardware.

        Familiarity with 3D APIs (Vulkan, OpenGL, Metal, or DirectX).

        Experience contributing to open-source projects, especially those involving the Linux graphics stack.

        Development experience in Mesa and open-source GPU drivers.

        Development experience in display technologies such as X11 or Wayland.

        Development of UI toolkits (GTK+, Qt, etc) and/or desktop shells and compositors (GNOME shell, etc).

        Willingness to represent Igalia at events and speak about our work at relevant conferences.

        Work environment

        Igalia is a worker-owned, employee-run company with 16 years of experience building open source software in a wide range of exciting fields. We work on the core of such widely-deployed projects as the WebKit and Blink browser engines, the Mesa graphics drivers, the V8 and JavaScriptCore language runtimes, and the GStreamer multimedia toolkit. We are also at the cutting edge of high-speed software-defined networking with our work on Snabb Switch. At Igalia, you can develop your career in a unique environment, participating equally in the management of the company via our democratic, consensus-based assembly structure.


        Igalia is a remote-friendly working environment, enabling employees all over the world to participate fully in the company culture. Our team includes employees based in Asia, Europe and America, spanning both timezones and cultures.


        One of the core principles of Igalia is equality, so we feel a deep and continual obligation to acknowledge and counter the structural discrimination that permeates our industry and our world. In a practical sense this means that we use principles of diversity and inclusion to help shape company policy and to maintain a safe and just work environment. We also feel that one of the best ways to accomplish these goals is to grow and maintain the diversity of Igalia itself. We welcome applicants regardless of their age, disability, gender, race, marital status, religion, sexual orientation or whatever type of systemic discrimination that they have faced.


        Application form

        Send us your CV, accompanied by a brief cover letter by filling the form below. Happy hacking!

        Please fill in the form below, all fields marked with an asterisk (*) must be completed.

        If you have any further question please feel free to contact us.

      • 5 days ago

        PeopleDoc is on a mission to revolutionize how every HR function provide services to their employees. 

        Our unique “state of the art” HR Service Delivery platform provides HR teams with the tools they need to provide great services while considerably decreasing the manual work behind the scenes and allowing companies to go paperless in their administration.

        The PeopleDoc HR Service Delivery platform helps HR teams more easily answer employee requests on demand, automate employee processes,  across multiple locations. 
        PeopleDoc serves more than 1000 clients with employees in 180 countries in 12 languages with a 100% customer retention rate. PeopleDoc is now a part of Ultimate Software. Ultimate Software is a Leader for Cloud HCM Applications.

        More information is available at www.people-doc.com.

        Job Description/ Job Summary:

        The mission of a SRE at PeopleDoc is to secure, administrate and maintain the production infrastructure as it were a software, you will contribute in building our fault tolerant, highly scalable and low latency services on virtual and bare-metal servers over data centers in different regions of the globe . The profile needed is so a combination of sysadmin knowledge and strong skills in software development. Remote workers are welcome too !

        The successful candidate will be required to:

        • Design and maintain the cloud infrastructure hosting PeopleDoc services
        • Collect and monitor KPIs (availability, response time, time to deploy) and ensure that they meet our SLAs
        • Lead the scalability & capacity planning strategy
        • Work with other teams to identify, troubleshoot, and resolve high impact issues
        • Team player with good communication skills

        Competencies required:

        • Experience in automation tools (Ansible, Salt, Puppet or Chef) and CI/CD principles
        • Experience with Cloud services (AWS or Openstack) and its APIs
        • Good Linux system administration skills (DNS, RabbitMQ, Redis, HAProxy)
        • Experience with one programming language (Python, Java, Go) and Shell scripting
        • Good Networking knowledge (TCP/IP, Linux routing and firewall)
      • The Opportunity: Senior Rails Engineer


        MyTime is based in SF and has a remote-friendly working environment with an excellent engineering culture. We've a team of 12 engineers who are based onsite in SF and spread across the US. We're looking experience Ruby on Rails Engineers based in the US who want to join a 100% remote distributed team, or anyone who may be interested in relocating to SF.


        This is a great opportunity to join a small and growing engineering team, where you will make a big impact on a multi-demensional SaaS product that is used by millions of people each day. 


        Preferred Qualifications



        • 3+ years of professional software engineering experience with Ruby on Rails

        • Experience working with relational databases such as MySQL or PostgreSQL

        • Some experience with Memcache and ElasticSearch is preferred

        • Some experience with AWS products (EC2, ECS, RDS, S3, ELB) is preferred

        • Comfortable writing test suites and specs in our test-driven environment


        MyTime offers competitive salaries, an annual bonus, meaningful equity, strong equity package, full health benefits and a generous PTO policy

      • 6 days ago

        Job Description

        We’re looking to hire a backend developer to join our team working on PSPDFKit for Web. We are building a modern PDF SDK with technologies like Elixir, React, PostgreSQL, Docker, and WebAssembly. Your role as a backend developer will be to implement new features, improve the reliance of our server component, and work on scalability problems in a well-tested Elixir application.


        You Will:

        Work as part of a small, driven team that builds new features and fixes existing issues on a steady schedule.

        Make architectural decisions that will impact thousands of products for years.

        Write readable and well-documented code with meaningful tests so that we can ship new releases often and without fear.

        Take the time to do things correctly instead of coming up with quick fixes.

        Collaborate with the entire company (Android, iOS, Windows, Core, Support, Design, Marketing, and Sales) using Slack, GitHub, and Zoom.

        Support our customers in integrating our products, help them debug and fix issues, and collaborate with them to understand their requirements for our products.

        You Should:

        Be familiar with or have an interest in learning Elixir and its ecosystem of tools and packages.

        Have a high-level understanding of the web technology stack (e.g. HTTP, WebSockets, cookies, proxies, and caching).

        Have a strong interest in scaling PostgreSQL or a similar RDBMS, as well as understand the importance of consistency and efficiency when designing the data model for an application.

        Be eager to learn more about systems design, highly concurrent applications, immutable data, and functional programming models.

        Have good communication skills and enjoy working on a passionate team.

        Have a pragmatic approach to problem solving.

        Have a good command of English for writing documentation and occasional blog posts.

        Understand the challenges of working on a distributed team.

        Please note that you can be a perfect fit even if not everything we’ve outlined above applies to you. If you have any questions, please don’t hesitate to ask.


        We Offer:

        The ability to work remotely and set your own schedule.

        A family-friendly work environment.

        Room for personal and professional development by encouraging learning and experimenting.

        Two planned company events during the year (for example, in Croatia, Italy, Spain, Greece, and Vienna).

        A motivated team that enables you to do your best work.

        A generous vacation policy of five weeks, plus an additional allowance for conferences.

        An Application Should Include:

        A writeup explaining who you are as a programmer. We are especially interested in knowing how you started, what projects you have loved (or not loved) working on, what motivates you, and what surprising things you’ve learned since you began programming.

        A piece of code (it doesn’t have to be your own) that does something you find interesting, and an explanation why.

        Links to online profiles you use (e.g. GitHub, Twitter).

        A description of your work history (such as a resume, LinkedIn profile, or prose).

        Your Day at PSPDFKit

        Your day at PSPDFKit starts with an asynchronous today message in our team’s Slack channel, where you outline your goals for the day so that everyone on the team knows what everyone else is working on. All our regular company meetings occur on the same day each week, so most of the time you’ll be able to focus on your assigned tasks without interruptions.

        You’ll work on adding features to our Elixir-based server product and improving the stability of our existing applications together with our customers. We strongly believe in code quality over quantity, which is why new changes undergo a proposal phase where everyone on the team is invited to collaborate. We write unit, integration, and end-to-end tests and do peer reviews for every change.

        Beyond working on features and bug fixes, we also take time to help you improve upon your personal goals (through regular 1on1s and mentoring). Our remote-first focus allows you to set up working hours that best fit your daily routine. You can read more about our onboarding period here.

        About Us

        PSPDFKit helps companies and users increase productivity across the globe. With our robust PDF solutions, we ensure developers and end users have the highest quality tools available to do their best work. Trusted by industry leaders such as IBM, SAP, Lufthansa, and United Airlines, PSPDFKit is the go-to solution for integrating PDFs into your app. Find out more about us on our team page and check us out on Instagram.

        PSPDFKit is an equal opportunity employer with people from many different cultures and countries. We celebrate diversity and are committed to building a team that represents a variety of backgrounds, skillsets, and perspectives, and to providing our employees with a work environment free of harassment.

        We do not discriminate on the basis of race, color, religion, age, marital status, national origin, ancestry, physical or mental disability, medical​​​ condition, sexual orientation, gender identity or ​expression, or any other non-merit factor. We’d especially love to receive applications from individuals who are underrepresented in the tech industry.

      • Our goal at Nash is to make trading, holding, and interacting with cryptocurrencies accessible to everyone. We are looking for a mobile engineer to help us expand our services to mobile devices. You should be well versed in native iOS or Android development and have a passion for test-driven development.

        Requirements

        Develop modular code and reusable components for the Nash mobile wallet and exchange platform.

        Document your work thoroughly so that others can work with and build upon it.

        Engage in test-driven development practices.

        Work asynchronously with a fully remote team.

        We are looking for

        3+ years experience working with Android development.

        Experience with native iOS development.

        Experience with functional programing (e.g., Elixir, Haskell, etc.).

        Extensive knowledge of Git.

        A strong portfolio of prior mobile development work.

      • DESCRIPTION

        We are looking for a Senior Backend Engineer to help us develop, maintain and administer the TileDB cloud-based service.

        Key Responsibilities

        Work as part of a team to develop a complete cloud-based service

        Develop, unit test and validate components of Golang based services

        Help design new service layers and advanced DB feature sets (ACL, SQL, etc)

        Maintain production infrastructure

        Our headquarters are located in Cambridge, MA. The candidates must be US or Greek citizens or permanent residents.


        REQUIREMENTS

        In-depth experience with Golang based REST services

        Experience using Kubernetes for production service deployments

        Experience with OpenAPI (Swagger) specifications

        Experience with production MariaDB/MySQL usage and administration

        Nice to Have

        Devops experience with DNS, logging and monitoring

        Experience debugging performance critical applications

        C/C++ experience (i.e. CGO)

        BENEFITS

        TileDB, Inc. offers very competitive compensation and benefits, which include:


        Health Care Plan (Medical)

        Stock Option Plan

        Paid Time Off (Vacation, Sick & Public Holidays)

      • 1 week ago

        Narrative is building the first global data marketplace. It has often been said that data is the new currency. Unfortunately, maximizing the value of data is often easier said than done. On one side, transacting via individual point to point integrations carries a lot of overhead in both business development and technical integration efforts. On the other, going through big aggregators introduces opacity in the pricing and provenance of the data. At Narrative, we help our customers get value from their data by building a central auction platform to reduce the friction and tooling to increase the transparency in this process.

        We are a small, early stage team looking for great developers who want to jump in and take major systems and user-facing features from design to launch. Here’s where we are now:

        We are operating in Amazon Web Services. Our services are mainly deployed on EC2 provisioned with Terraform.

        We also heavily use other technology on AWS such as DynamoDB, S3, and RDS.

        Our backend includes a data ingestion web service with supporting Kinesis consumers, along with a growing array of Spark projects. It’s written mostly in Scala, with a smattering of Python for lambda functions.

        We sit somewhere in the middle of the “Scala as a worse Haskell” and “Scala as a better Java” spectrum. We love functional programming and we do make use of libraries like cats, but at the same time we heavily favor core language features and have no intention of rewriting everything using Free Monads.

        Our web app UI is written in Typescript with Angular2 and a supporting API running on Node, and is deployed and monitored using much the same supporting tech as the backend.

        Other services we use include: GitHub, CircleCI, DataDog.

        Here are some examples of projects that we would like some help with:

        Interactive tools to help buyers discover the data they need to accomplish their business objectives.

        Interactive tools to help sellers maximize the yield from the data that they are selling.

        Data analytics pipelines to drive the interactive report UIs. For example: reports for yield forecasting and deal pre-qualification.

        The ideal candidate should:

        Have experience building modern web applications using Javascript, HTML, and CSS.

        Be able to debug various aspects of web application code, such as cross-browser Javascript quirks.

        Thoroughly understand the HTTP lifecycle and how the browser interacts with web APIs.

        Enjoy building fast, user-friendly UIs.

        Not be afraid of contributing to the entire stack when the need arises, given that frontend doesn’t simply mean HTML/CSS. For instance, a feature might require

        some metrics to be computed from a Spark Report

        creating a MySQL migration script

        tweaking S3 permissions and terraform scripts for deployment

        We are not looking for a 100% fit on all the technology buzzwords, but we are looking for someone with strong technical skills who is eager to pick up new technologies as necessary.

        We are building the team with a remote-first mindset, and as a result every team member is expected to have an ability to synthesize business requirements, distill the domain, contribute to high-level design documents, efficiently communicate asynchronously, and more generally work autonomously toward a shared vision.

        Continuously investing in quality (code quality, tests, pull request reviews, refactoring…) is part of our strategy to sustainably maximize the business value we deliver.

        Apply at [email protected]


        Useful Links

        Find out more about Company Culture.

        More about the hiring process.

        A day in the life of a dev.

      • 1 week ago

        Auth0, a global leader in Identity-as-a-Service (IDaaS), provides thousands of enterprise customers with a Universal Identity Platform for their web, mobile, IoT, and internal applications. Its extensible platform seamlessly authenticates and secures more than 2.5B logins per month, making it loved by developers and trusted by global enterprises. Auth0 has raised more than $110 million to date and continues its global growth at a rapid pace. We are consistently recognized as a great place to work based our outstanding leadership and dedication to company culture, and are looking for the best people to join our incredible team spread across more than 35 countries!


        Auth0 gives companies simple, powerful and developer friendly building blocks so they can free up resources to focus on innovation. We strive to be the identity platform of choice for developers and Enterprises. We take our culture very seriously and are looking for people who are drawn to both our mission and our culture.


        The Auth0 platform processes thousands of requests per second (2.5 billion logins per month) for customers all around the world - and we're growing very fast! The Site Reliability team aims to improve reliability and uptime in a data-driven way to support our customers' needs.


        We are looking for senior software engineers with a good understanding of how systems fail, solid background in software engineering, and a desire to learn about reliability and large-scale systems.

        You are a good fit if you...

        Have initiative and can "unblock" yourself to get things done.

        Tend to deliver work incrementally to get feedback and iterate over solutions.

        Can mentor junior people and pair with other teams: education is a very important part of this role.

        Like to get your hands dirty by debugging and fixing issues in production.

        Understand the real problems by reading between the lines and asking good questions.

        Are easy to work with: you communicate well, take feedback in a positive way and are OK not always doing the most glamorous tasks.

        Responsibilities:

        Analyze and optimize our core product by developing and implementing reliability and performance practices.

        Scale systems sustainably through automation, and evolve systems by pushing for changes that improve reliability and velocity.

        Perform Root Cause Analysis of production issues to identify reliability improvements of our services.

        Evangelize and advocate for reliability practices across our organization

        Collaborate with other Engineering teams to support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.

        Be on-call for services that the SRE team owns.

        Practice sustainable incident response and blameless postmortems.

        Requirements:

        You have contributed to design applications and systems that scale, are resilient to failure, and are observable.

        You are interested in designing, analyzing and troubleshooting large-scale distributed systems.

        You have a systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.

        You have a great ability to debug and optimize code and automate routine tasks.

        You have a solid background in software development and architecting resilient and reliable applications.

        Timezone: we are giving preference to candidates located in GMT-8 to GMT+2.

        Extra Points:

        Experience with Amazon Web Services.

        Experience with Node.js or any other application development language.

        Experience with MongoDB.

        Experience working in a remote friendly, async environment.

        Preferred Locations:

        (GMT-8); (GMT-7); (GMT-6); (GMT-5); (GMT-4); (GMT-3); (GMT-2); (GMT-1); (GMT); (GMT+1); (GMT+2)

        Auth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law. Auth0 participates in E-Verify and will confirm work authorization for candidates residing in the United States.


      • Crawlera is a smart downloader designed specifically for web crawling and scraping, removing the headaches of proxy management. It is part of the Scrapinghub platform, the world’s most comprehensive web crawling stack which powers crawls of over 8 billion pages per month. Crawlera is Scrapinghub’s most popular product and it’s biggest revenue generator, but it needs your help to get to the next level.

        Your key responsibilities will be to ensure that enterprise customers are able to achieve their business goals via Crawlera, and support the Sales team in achieving their quotas.
        You’ll love this role if you enjoy working on a variety of different projects and finding the best solution - even if it’s not a technical one. No two days will be exactly the same, and you’ll be interacting regularly with the Sales team and directly with customers.

        Job Responsibilities:

        * Onboard new enterprise Crawlera customers.
        * Help the Sales team to price contract agreements for new & existing customers and proactively monitor Enterprise customers’ usage.
        * Respond to support escalations from enterprise customers.
        * Talk with enterprise customers to quickly understand both their objectives and their code; Help them fix underlying issues in their code and Tune & configure Crawlera to best suit each customers’ specific situation
        * Take proactive measures to measurably improve enterprise customers’ ability to successfully use Crawlera without your intervention. This will involve different things, but it will likely include:
        - improving client libraries, documentation, etc for Crawlera;
        - Providing extended functionality via other products in the Scrapinghub platform, or popular open source frameworks;
        - Liaise with other product teams within Scrapinghub to ensure Crawlera is well integrated in the ways that best serve enterprise customer.

        REQUIREMENTS

        Job Requirements:

        * Have excellent communication in both spoken and written English.
        * Have a strong knowledge of HTTP and Networking.
        * Are comfortable taking ownership in business critical situations; you enjoy being the “go-to” person.
        * Take a logical, measurement-backed approach to prioritizing projects, and enjoy working with others that do the same.
        * Are naturally dissatisfied with inefficiencies and having to do the same thing more than once; you see ways to fix the underlying cause rather than only reacting to what’s in front of you.
        * Have a broad general programming background; strong problem solver.

        Bonus points for:

        * Familiarity with techniques and tools for crawling, extracting and processing data, asynchronous communication and distributed systems.
        * Previous customer facing experience.

        BENEFITS

        As a new SHubber, you will:
        Become part of a self-motivated, progressive, multi-cultural team.
        Have the opportunity to work remotely.
        Have the opportunity to go to conferences and meet with the team from across the globe.

        Get the chance to work with cutting-edge open source technologies and tools. 
      • Heap (USA)
        1 week ago

        As an Engineering Manager at Heap, you’ll lead teams building the future of analytics.

        Heap has hard technical and people challenges all over, and we're looking for engineering managers who want to have a large business impact. Think: large-scale streaming ingestion, auto-capturing events on native mobile applications, novel ad hoc analytics query infrastructure, realtime data-out connections, and materializing very large datasets in warehouses.

         Engineering managers at Heap are people-focused, but expected to have a strong engineering background. Your particular area of expertise isn't too important: we have management needs across the entire stack.

         

        What will you do?

        Promote long-term growth of engineers. Our engineers are driven and very talented. We are serious about investing in them, and you will be responsible for ensuring they are growing along the axes they care about.

        Create the long-term vision, mission, and success metrics for your teams by working with PM and your TLs.

        Partner with TLs to ensure consistently high-quality execution.

        Sell candidates and get them excited about joining the team.

        We would like to talk to you if:

        You have a track record of successfully leading an engineering team.

        You communicate clearly both in writing and in person.

        You’ve worked with product managers in the past and understand the product development process.

        You're enthusiastic about managing a partially-remote engineering team.

        Preference: you’ve successfully managed teams of 3 or larger. The role is flexible with regards to your seniority.

        Bonus: you’ve observed engineering teams scale at least an order of magnitude.

        Bonus: you’ve served as a Tech Lead before.

        While the majority of our engineering team is in our SF HQ, we also have an NY office, are we happy to consider remote for managers with remote management experience. We cover relocation costs. We'd love to hear from you!

         

        Heap stores critical customer data, and security is extremely important to us. All managers are expected to enforce rules and best practices to keep the company safe from breaches and incidents.   

        People are what make Heap awesome. Regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics, we want everyone to feel welcome. We are committed to building a diverse and inclusive equal opportunity workplace everyone can call home. 

        Heap has raised $40M in funding from NEA, Y Combinator, Menlo Ventures, SVAngel, Sam Altman, Garry Tan, Alexis Ohanian, Harj Taggar, Ram Shriram, and others. We work in SF and offer plenty of awesome benefits. We'd love to hear from you!

      • Precision and correctness are two of your core values. Thanks in part to your formal CS education, you have an excellent understanding of algorithm performance and can make good decisions regarding tradeoffs. You know the fundamentals of how computers and networks operate and have programmed in a low level language such a C or Go. Your Node.js experience builds on top of these fundamentals and you have a complete understanding of the Node event loop. 

        You have experience building complex systems and keeping them humming. You find great satisfaction in solving challenges that only appear at scale. It helps that you're an expert at troubleshooting problems using a vast amount of logs generated across multiple services. Once you've identified a performance bottleneck, you know how to correct it.


        Whilst you spend most of your time writing software, setting up infrastructure from time to time is no big deal and you're comfortable working with Linux, Docker and GCP/AWS. 

        Does this sound like you? If it does, join us and change the way modern web apps are built! You’ll be directly responsible for shaping the architecture behind our unique infrastructure. This is not just a standard webapp but a complex, highly elastic, multi-cloud browser rendering service consisting of mostly stateless and some stateful services.

      • Development specialized on the free software project Open edX, used by many universities and companies to run online courses. See edx.org, stanford.edu or fun-mooc.fr for examples of Open edX instances.

        The Open edX platform is a large Python/Django codebase, with good code standards and architecture (a lot of the edX engineers come from MIT). You would work on different clients contracts using the platform. The clients list/references include Harvard, MIT, edX themselves, the French government, and various startups & universities currently running their own instances, or looking to create one. Tasks are very varied, from developing core platform features, custom exercises and tools for specific courses (XBlocks), customizing and deploying instances, working fullstack, operating our service infrastructure, improving our hosting platform, etc. You won't get bored here.


        Most of your work is published as free software (Open edX is released under the AGPL license, which requires clients to release modifications under the same license), and you would also contribute to the free software project, pushing most of your developments upstream through pull requests, contributing features, documentation or help on mailing-lists.


        - 3+ years working with Python
        - Experience with Python web frameworks, specifically Django
        - 3+ years of HTML, Javascript, and CSS (experience with React is a big plus!)
        - Experience with unit testing
        - You feel comfortable working in a Linux environment, specifically Debian or Ubuntu
        - Experience with databases: MySQL, MongoDB, PostgreSQL
        - Experience with contributing to free software projects, and communicating within a free software community

        You would have to work with tasks from the following categories, but you would be able to pick up the skills on the job if you don't master this yet:

        - DevOps experience, especially on Debian/Ubuntu servers, Terraform, Vault, Packer, Prometheus, ELK, Docker. We are building a modern infrastructure and having a strong DevOps presence on top of core software engineering skills is a big plus with us.

        - Cloud computing, like AWS or OpenStack

        - Configuration management tools such as Ansible

        - RabbitMQ, Redis & Elasticsearch

        - git source control

        - Mobile development (iOS and/or Android)

        - Managing clients & projects from beginning to completion (senior developer)

        - Public speaking at conferences (you would present a talk every year at the Open edX Con)


        We are a team of twenty developers, all working remotely from Europe, North & South America, Asia & Australia. You would arrive at a critical moment, as we scale up to handle increasing demand from clients on the edX platform. The company is not affiliated with edX, but contributing and working with them on various projects. This is a full time position, were you would be able to work remotely from anywhere you want, as long as you have a good internet connexion. : ) 

      See 144 more Software Dev jobs
    • Customer Support (46)

      • Howdy 👋We’re the folks at SkyVerge, and we build WordPress plugins that help over 100k+ eCommerce businesses grow and manage their WooCommerce stores. Our team is 100% remote, with 21 people distributed all over the world.

        We’re looking for a friendly, talented Customer Support Specialist to join our team and help support our entire suite of products: a portfolio of WordPress plugins for WooCommerce and Jilt, an email marketing platform built for eCommerce.

        You’ll be the first point of contact for hundreds of thousands of eCommerce stores, helping them with problems, and answering questions. As part of a small team, you'll likely get your hands dirty with a little bit of everything. 

        You should be...

        • Excited to be on the customer’s team -- you’ll need to understand and empathize with their problems before you start fixing things
        • A self-starter, capable of working independently 
        • Dedicated to constant experimentation & learning
        • Familiar with HTML, CSS and JavaScript

        Bonus points if you also have…

        • Experience with WordPress
        • Experience with WooCommerce (or other eCommerce platforms)
        • Experience supporting SaaS products
        • Experience with PHP / Ruby (or other programming languages)
        • Native-level fluency in a language other than English (We love being able to support customers in their native language!)

        You’ll be responsible for…

        • Assisting customers by troubleshooting technical problems and escalating to the engineering team as needed
        • Answering pre-sales questions and other feedback from customers
        • Documenting and optimizing our support process to improve customer satisfaction
        • Writing technical documentation and other content so customers can help themselves
        • Helping our engineering & product teams to identify areas where we can improve the customer experience
        • Monitoring social media and forums where customers may have questions or issues with our products and get them the help they need

        Why you’ll love working with us…

        • Kind, wonderful teammates that enjoy their work as much as you do
        • Competitive salary
        • Annual company retreats (read about our last adventure in Lake Tahoe!)
        • Fantastic benefits: 27 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!
        • Transparent culture (check out our team wiki)

        Curious to learn more? Read our full position overview and apply here. We're excited to meet you!


        We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.

      • Healthfinch (USA)
        Yesterday

        The Customer Success Manager is a highly visible role, responsible for implementations and the ongoing management of enterprise customer accounts. The CSM will ensure that customers experience the full value and potential of their relationship with healthfinch.

        Duties and Responsibilities


        Support sales staff during the sales cycle by offering clinical and workflow expertise in virtual or  in-person meetings

        Own customer onboarding, ongoing support, optimization and expansions

        Partner with sales team on account management and upsells of assigned customers

        Configure healthfinch systems to customer specifications and advise on best practices

        Drives long-term partnerships with clients based on trust and respect that promote retention and loyalty

        Develop a deep understanding the healthcare ecosystem, our clients’ initiatives, and our products

        Manage and meet project deadlines by collaborating and communicating with clients and our internal staff

        Understand each customers unique needs to guide them in extracting the full value of healthfinch products and expertise

        Proactively assist and advise customers in improving their processes

        Build positive image of the company with each customer contact

        Leverage reports to lead data driven conversations with customers and internal stakeholders

        Be the voice of the customer in internal meetings and projects

        Ability to manage without direct authority

        Travel to client sites as needed and be able to be on our call/support roster during non-business hours


        Qualifications

        2+ years experience in healthcare industry including health system structure, regulatory and industry changes, and EMR

        2+ years experience in project management ideally in the healthcare industry

        Quick learner of new technologies, tools, and products

        Working knowledge of electronic medical record systems

        High emotional intelligence

        Ability to empathize with each customers needs

        Proactive and persuasive in nature

        Outgoing with the ability to easily connect and communicate with different personalities and communication styles, and ability to display confidence while speaking with C-suite executives and  fostering engagement with staff

        Organized and able to prioritize multiple projects and customers

        Clinical experience is a plus (If you are an RN or MA who is interested in the business side of healthcare, great)

        Strong written skills as well as confident presentation and verbal communication style


        Must be located in the United States. 

      • 2 days ago

        At Podia, we’re building the most creator-friendly platform on the planet to help people sell Online Courses, Memberships and Digital Downloads. And the #1 reason people cite for using us?

        Creator-friendliness 🤗

        Sounds great, but what does it mean?

        It means:

        Fast, friendly support 💨

        Free migrations 🚚

        No technical headaches 🖥️

        No transaction fees 💰

        …and a relentless passion, across our entire team, for helping our creators succeed.

        Delivering all of that creator-friendly goodness takes work, and that’s why we need your help!

        We’re looking for a super-friendly, tech-savvy, experienced support agent who can help our customers make more sales.


        Here’s what you’ll do:

        Respond to customer tickets via chat, email and social media. This is priority number one. Remember that whole creator-friendly thing? We’ve got a reputation to protect 😉

        Migrate customers (downloading/uploading content, setting up courses, etc…) who need some help switching over from other platforms 🚚

        Troubleshoot product issues, reproduce them for our dev team when necessary and keep track of their status 📝

        Help our customers with questions about our product, as well as coaching them toward making their first sale 🙌

        Keep your finger on the pulse of our customer base, helping the team understand what our customers are thinking and asking for 🤔

        We’re looking for a support agent with:

        Really, really, really good writing skills, who can rewrite this bullet to make it sound better 🖊️

        Tech skillz. Ideally, you’ve worked in a SaaS company and can take screenshots and record videos for customers like a boss 💯

        Support experience. You know what it takes to make customers happier than they were before they met you 😊

        Availability from 10am - 6pm ET M - F. You’ll also be asked to check in on support emails (15 minutes max) every few weekends 📆

        It’d be REALLY great if you also:

        Have created and / or sold a Membership, Online Course or Digital Download before 🤑

        Have experience with Intercom and Slack 💬

        Have experience working remotely 🗺️

        Have worked with digital creators before 💡

        Here’s what you’ll get if you join us:

        Competitive salary 💰

        Equity in a rapidly-growing company 📈

        Health insurance and other medical benefits (US-based employees) 💊

        Work from anywhere with an internet connection 🌎

        Annual team retreats with all expenses paid ✈️

        Sound like you? Want to be part of a smart, nimble, motivated team working hard to build something big?

        We’ve been around since 2014, are backed by some of the best investors in the business, have the greatest customers in the world, and a team that will stop at nothing to help our creators win. If that sounds like something you want to be part of, we want to hear from you.

      • Snap Projections (Canada)
        3 days ago

        Want to help people succeed and make a difference in the lives of Canadians? I’ve got a position for you.

        THE BIG PROBLEM YOU’LL BE WORKING ON

        We have an Engineering team. They built a great product. Now we need to properly onboard new users and show them the impact our product will have on their business.

        Our Customer Success team helps our customers become better at using our product.

        As a member of that team, our User Onboarding Specialist helps new users to quickly realise the value in using our software.

        The more users that continue using our product, the more Canadians benefit from making better financial decisions.

        And we’d LOVE to have a User Onboarding Specialist join us in our Customer Success team. That person is you.

        You’ll get a chance to be part of an amazing Customer Success team at Snap Projections. A team where we focus on our successes and tackle obstacles head on. A team brave enough to challenge each other on ways to improve as well as ready to applaud those that had a big win. A team driven by the desire to always be better, to grow stronger and to be great at supporting both customers and our internal teams.


        YOU’LL MAKE GREATER IMPACT IN 3 MONTHS THAN YOU DID IN 3 YEARS AT YOUR LAST JOB

        At Snap Projections, you’ll join the Customer Success team and be given a chance to implement and test your own ideas.


        I’m not going to lie, the challenges on the Customer Success team may be intense. But this also means you’ll be able to make a difference and help a ton of people in a way you’ve never imagined.


        So if you’ve ever wanted to be on a team that’s focused on making a massive difference in the lives of millions of people, I want to talk to you.


        If financial topics interest you and you want to help Canadians make better financial decisions, you’ll love it.


        WHAT WE’RE LOOKING FOR

        You are driven, motivated and eager to learn.

        You genuinely love helping people and want them to succeed.

        You love talking to people and helping them solve problems through technology.

        You previously worked in a customer-facing role (either support or sales).

        You have outstanding communication skills, you are an excellent writer.

        You are an organized and detailed problem solver.

        You have a good understanding of the Canadian financial industry terms i.e. RRSP, TFSA (or are ready to learn this at a blistering pace).

        WHAT YOU NEED TO KNOW

        This is a full-time position (can start as a part-time engagement though) either based remotely in Canada or at our offices in Mississauga, Ontario. If you are not based in Canada, please do NOT apply.

        HOW TO APPLY TO BE OUR USER ONBOARDING SPECIALIST

        Email your resume at [email protected] (no recruiters please).

        Put “User Onboarding Specialist” in the subject line and nothing else.

        Tell me why you want to work at Snap Projections.

        Record a brief video (phone quality is fine) to tell me why you are excited about the position.

        If you’ve included everything requested in your email and your application is solid, I’ll reach out and we’ll jump on a Skype call. The rest of the interview process will continue from there.

        I hope we get a chance to work together.

        Pawel Brzeminski

        Founder & CEO

      • ConvertKit (US timezone)
        4 days ago

        We are looking for awesome people to join our Support Team! Our Support team is vital to our engagement strategy. Engaging with customers quickly via onboarding and retention initiatives are vital to the success of ConvertKit. As such, we're deepening our coverage to produce greater availability and shorter wait times regardless of time zone

        The Company

        ConvertKit is a MarTech application that has grown significantly over the past 2 years. We are now serving over 20K customers which include small businesses and creators. Our clients are vibrant and eager to convert their ideas to revenue. We are a 100% remote company which means you can work from anywhere. Although remote, we are a very tight knit team that communicates frequently.

        Your Day to Day involves:


        Handling at minimum 50 cases per day via email or Live Chat.

        Teaching customers how to use the ConvertKit platform.

        Communicating with the team via Slack and occasional Zoom video meetings.

        Attending weekly or monthly team meetings.

        Working remotely from anywhere in the world!

        Collaborate with Customer Success, Engineering, Marketing and Product teams.

        REQUIREMENTS

        What you'll bring:

        Ability to commit to 32-40 hours a week.

        A collaborative mindset.

        A strong internet connection to ensure availability.

        Eagerness to learn and stay up to date with technology.

        Ability to work during high traffic times - weekdays. We'll consider candidates with all schedules.

        Great work ethic and efficiency -- working fast without sacrificing quality.

        Good writing and verbal skills (English).

        Experience with Convertkit, similar platforms or supporting a SaaS product.

        1-2 years of product support experience.

        BENEFITS

        What we can offer:

        Learning in-depth about ConvertKit, email marketing, blogging and online business as needed

        $15 an hour based on experience with bonus opportunities

        Flexible schedule

        Remote work as a contractor

      • 5 days ago

        Sumo is the #1 lead capture tool for entrepreneurs. We serve over 1 million people daily, across 800,000 websites, all around the world. We made this market and seek to continually dominate it.


        We're looking to grow the company and need you, a customer support hero, to help us get there.


        You’ll be one of the heroes of the Sumo team. You’ll be on the frontlines, loving customers everyday, and making sure that they leave every interaction saying, “Wow...Sumo is dope!”. You’ll interact closely with every department in Sumo (engineering, marketing, sales) and be relied upon to provide crucial customer insights. The Support team is often referred to as the Nucleus of Sumo, and you’ll be strengthening that core.


        This company is not your traditional 9-5. We believe in full flexibility, working on awesome projects, and having fun at work. Once ramped up, you’ll have full autonomy to make gut-decisions to make customers happy. This isn’t to say we don’t encourage you to ask for help, but you should feel confident in your abilities to make split-decisions and champion for a customer for one-off cases.


        With alumni from MIT, Facebook, Microsoft, Google, and successful entrepreneurs, you'll be surrounded by the smartest in the game. You’re comfortable not being the smartest in the room. In fact, this excites you because of the learning and growth opportunities.



        Who you are:

        You're familiar with Sumo and have installed and used Sumo on a website before.

        You believe that excellent customer support is the foundation of any successful company.

        You're crazy organized and detail oriented. Inbox zero? Inbox negative one.

        You enjoy solving problems.

        You come to the table with customer support experience and can jump in quickly.

        You should make sure the last word on your resume says taco.

        You're a self-starter and overachiever. If you spot an inefficiency or bottle-neck, you package it up and bring it to the table with a solution ready.

        You understand processes are there to make things foolproof, and aren’t boring or redundant.

        Zendesk runs through your DNA.

        You have nerves of steel to take on criticism but you have a heart that melts ice caps and can warm up the coldest of customers.

        You understand that support isn't about canned responses, it is about being the foundation which your team stands on in order to accomplish great things.

        You’re feel confident to speak to your work should a CEO call on you during a weekly team meeting.

        You're fun :-)

        What's in it for you:

        You will be an individual contributor helping shape the future of Sumo!

        Flexible work hours. Need to run an errand, hit the gym, or travel? We encourage it.

        Speaking of travel - we don't track vacation days. Take as many as you need. Seriously.

        Two company retreats per year. Whether that’s dog-sledding in Banff or sipping tequila on a boat in Mexico, we reward and celebrate our hard work.

        Best of luck! We’re cheering for you. :)


      • 1 week ago

        Background:

        Coda is a rapidly growing startup building a platform that empowers people to build docs as powerful as apps.

        We're backed by some of the Valley's leading venture capitalists, and have assembled a world-class team across offices in San Francisco, Mountain View, Seattle, and New York City and are open to remote locations as well.


        About the Role:

        Since our early days as a company, we've been inspired by the culture and execution of support teams at companies like Zapier and Intercom. We're looking for talented Coda makers with strong user empathy to join our Product Support team as we build it from scratch. You'll be on the ground floor of a talented team and have the opportunity to influence our culture for years to come.

        The ideal candidate will have a strong passion for data-oriented products and is an avid user of tools like Coda, AirTable, Excel, Google Sheets, or Filemaker Pro. They will need to be able to get inside the mind of a diverse set of Coda users -- both consumer and enterprise -- and be comfortable building against and solving problems for many scenarios. The ideal candidate should be able to assist users at multiple altitudes ー from specific formula fixes in a table to general team process and workflow suggestions depending on the customer's needs. You should be a great listener, an astute observer of user behavior, and able to spot patterns quickly and synthesize them to the rest of the company.  We're looking for candidates who can be great "coaches" for our users. Being able to distinguish when it's best to teach someone a new concept, vs unblock them and solve their immediate problem.


        Core Responsibilities:


        Support our users to facilitate and unblock the creation of great docs, debugging technical issues and guiding them towards the right learning material.

        Communicate between the customer and the Product team - being a customer voice in decision meetings.

        Ability to debug issues and escalate when needed - both for issues and pattern of issues. Analyze trends and look for ways to improve the product and learnings to minimize reactive support.

      See 39 more Customer Support jobs
    • Design (42)

      • Today

        InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

        Our team is in search of a Director of Design to help us change the way digital products are designed.

        About the Team:

        Come join us to lead the evolution of collaboration while changing the way design teams from around the world build the products we all know and love!

        What you’ll do:

        • Support your teams to get their product direction and user experience right while aligning them together
        • Lead discovery and exploration of new strategic opportunities within the zone and collaborate across zones to ensure a holistic end-to-end user experience
        • Shape the vision for the user experience of the products within the zone
        • Apply your deep understanding of studying user intent and behavior to ensure your zone does the right user research and shares back insight into the broader organization
        • Recruit, build, lead, grow, and retain a team of fantastic Product Designers
        • Contribute to building out practices, rituals and culture across our Design organization

        What you’ll bring: 

        You are a passionate Design Leader with experience in:

        • Product, Engineering, Insights and Marketing partnerships – You’ve worked alongside and fostered trusted relationships with Product Managers, Developers, Product Marketers, Researchers and Data Analysts
        • Building teams and culture – You’ve helped scale design practices inside of a 50+ person company. You have multiple years of experience leading and growing design culture in an agile or lean environment
        • 6+ years of experience leading multidisciplinary design teams at user-focused technology, media or enterprise companies
        • Demonstrable successes in both launching (innovating) and scaling (iterating) products as a strategic partner
        • You enjoy the craft and refining your skills.You’re an excellent communicator
        • You help your team to communicate clearly and distinctly, both verbally and in writing, to peers and business stakeholders

        About InVision:

        InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

        The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

        InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

      • PeopleDoc (France, Germany or the UK)
        Yesterday

        PeopleDoc is on a mission to revolutionize how every HR function provide services to their employees. 

        Our unique “state of the art” HR Service Delivery platform provides HR teams with the tools they need to provide great services while considerably decreasing the manual work behind the scenes and allowing companies to go paperless in their administration.

        The PeopleDoc HR Service Delivery platform helps HR teams more easily answer employee requests on demand, automate employee processes,  across multiple locations. 

        PeopleDoc serves more than 1000 clients with employees in 180 countries in 12 languages. PeopleDoc is now a part of Ultimate Software. Ultimate Software is a Leader for Cloud HCM Applications.

        More information is available at www.people-doc.com.

        Job Description/ Job Summary:

        Location: Paris / Remote (France, Germany, UK)

        We are in the process of rolling out new user interfaces across all of our solutions.  To support this we have spent the last 3 years designing, developing and implementing an internal design system called PeopleDoc UI. You role will be to triage, design and document new components and design patterns within PeopleDoc UI.  

        You will get to be responsible for planning and communicating your roadmap, working closely with designers, product owners and developers !

        As a member of the UX/UI team, you will work with a friendly and talented group of designers and developers, within a dynamic, forward looking company.

        We anticipate this role to be approximately 60% UX design, and 40% project management, and to be well suited to UX designers who have experience working in product development, with a track record of delivering on business objectives.

        The successful candidate will be required to:

        Liaise with product owners and UX designers to understand the business requirements for new components and design patterns

        Design, research and test design patterns  to ensure they meet the needs of our end users

        Work with our UI developers to document patterns within PeopleDoc UI and manage the monthly release and planning cycle for PeopleDoc UI

        Communicate the roadmap to external stakeholders (e.g. UX designers, product owners), so that they can plan their work around the availability of new components and patterns

        Competencies required:


        Experience working with design systems, or within complex product development environments

        Good understanding of UX best practices, including:

        How to conduct user research

        How to prototype and test design concepts

        Usability and accessibility best practices

        How to measure UX outcomes

        Good English language skills

        Ability to build relationships across the entire product and development team

        The ability to prioritize your personal workload, and the workload of the PeopleDoc UI team, in line with the changing requirements of the business

        This position is open to candidates located in Paris, or working remotely in France, Germany or the UK.

      • 2 days ago
        • Freelance or paid internship 
        • Contract. Target 15-30 hours a week. Potential to grow into full-time hire

        Lightstream is building the future of live video production. Since 2014, we have been building a cloud-based livestreaming studio with the goal of removing all the technical hurdles and putting advanced production capabilities in the hands of beginners. Today, we have thousands of creators streaming with Lightstream Studio for thousands of hours every day. We have partnered with Microsoft to offer Lightstream Studio to millions of Xbox and Windows streamers as part of the native OS experience. We even license our technology to major game studios.

        As our newest teammate, you will create graphics and design layouts to visually tell Lightstream’s story to a growing community of content creators. We work collaboratively and rely on your great communication skills, ability to manage your time, and attention to detail to produce innovative assets as a representation of our brand. As part of the marketing department, you’ll have the opportunity to flex your creativity across a range of projects – social media, web pages, video, print, email, key art, stream overlays, and so much more. #Goodvibes are a must.

        What we’re looking for...

        • You have a strong online portfolio that showcases your creative thinking, unique sense of style, and that you have the design skills to execute.
        • Clear grasp of design fundamentals (hierarchy, color, typography, etc)
        • You understand the technical side of exporting production-ready graphics. You have a knack for getting the best looking image with the smallest file size, know when to use RGB vs CMYK, and what file format is best for the situation.
        • You know Photoshop and Illustrator (or Sketch) like the back of your hand. Experience with other Adobe Creative Suite software is a cherry on top.
        • Have the ability to creatively amplify a design while staying on brand.
        • You’re open to feedback and aren’t afraid to speak up if you see an area where something could be better. Everyone on our team is constantly looking to improve and we don’t settle for version 1.
        • You enjoy the freedom, and respect the responsibility, to self-manage and follow through on projects with little oversight.

        Bonus Round...
         Not required, but if it’s relevant let us know!
        • :kappa: You love video game live streams and are well versed in the memes, emotes, and language of the gaming community.
        • Experience with video editing or motion graphics
        • You’re a gif making machine
        • You understand and can write basic HTML and CSS. You know your way around an HTML email and can apply inline styles to a blog post if needed. 
        • Experience creating and editing web pages and managing blogs in Wordpress.
        • You’ve designed print projects and understand how to prepare files for a commercial printer.
        • Photo editing & retouching experience

        Our team is driven by curiosity, a constant state of learning, good vibes, and strong opinions loosely held. We constantly reevaluate our past decisions to divine an even better path forward. Most of our team has deep experience in gaming (Razer, Steelseries, AMD/ATI, MLG, and more), livestreaming (Twitch, Mixer, and more), and video (OBS). We were one of the top companies to go through Techstars in 2015, have been awarded a Chicago Innovation Award, and our early believers include MK Capital, Pritzker Group, MATH Ventures, Drive Capital, and more. We’ve been proud to not only build something truly amazing, but to build a company and culture we can be proud of. We are grateful for the rare opportunity to solve exceptionally hard problems with people we love and respect. 

      • 3 days ago

        Iterable is the growth marketing platform that enables brands to create, execute and optimize campaigns to power world-class customer engagement across email, push, SMS, in-app and more with unparalleled data flexibility. We are an integrated, cross-channel solution — Iterable is built for marketers, trusted by engineers, and designed with intelligence. We know this space well: our product team built the growth systems that powered Twitter’s early success. We've raised over $30M from investors like Index Ventures and CRV and hundreds of companies like Zillow, DoorDash, and Box rely on us to captivate their many millions of users.


        Iterable's momentum grows daily and there has never been a more exciting time to join the team! We've been recognized as one of the Best Places to Work for two years running and earned ourselves a top 20 spot among the SaaS 1000. We've got a nation-wide presence with offices in San Francisco, New York, and Denver and host an annual growth marketing conference where innovative marketers around the world come to share ideas.


        The Role:


        As a Senior Product Designer at Iterable, you'll work closely with our customers to understand user experience, our market and competitors, define the vision of our platform and work closely with the engineering team to turn product requirements into new features that enhance our customer’s experience.


        Core Responsibilities:


        Talk with product managers, customer success, and our customers to better understand user behavior and needs

        Partner with fellow designers, product managers, and engineers to lead the design of a project from conception to implementation

        Identify and facilitate the most appropriate form of UX research and discovery, considering scope and constraints

        Prototype design decisions in varying degrees of fidelity, to solve for complex problems and to test our solutions with customers

        Assist engineering with implementation

        Help inform design process and advocate for quality UX within a quickly growing organization

        The Ideal Candidate Will Have:


        A keen interest in the opportunities and challenges of designing for a complex product—from broad strategy and systems thinking, to smaller scale, component-specific UI design.

        Empathy for the variety of our customers, engineers, and internal stakeholders that we work with on a day-to-day basis

        Experience using a variety of tools for prototyping and testing

        Strong visual design sensibilities that can be demonstrated in a portfolio of work and ability to seamlessly and effectively incorporate branding guidelines into the product UI

        Experience working directly with HTML, CSS, JavaScript, and git, and an understanding of how modern front-end capabilities and required engineering effort inform UI constraints

        Enthusiasm for creating an effective and enjoyable user experience

        Passion for learning and always improving yourself and the team around you

        Exceptional written and verbal communication skills

        Bonus Points:

        Experience in a fast-paced startup environment

        Experience with email, push or SMS software

        Experience working with large-scale software platform

        Experience working with a B2B company, designing and building tools that help people be better at their jobs

        Perks & Benefits:

        Competitive salaries, meaningful equity, & 401(k) plan

        Medical, dental, vision, & life insurance

        Unlimited PTO, great work/life balance, and fantastic location

        Catered lunches delivered to the office daily + unlimited snacks/beverages

        Generous monthly Employee Wellness Allowance

        Professional Development Allowance of $300/quarter

        Pre-tax commuter benefits

        Iterable is proud to be an equal opportunity employer and strives to build a diverse and inclusive team. We do not discriminate on the basis of race, color, national origin, religion, gender, sexual orientation, age, marital status, veteran status, or disability status.


      • 4 days ago

        DESCRIPTION

        DocStation is a platform that makes it easy for pharmacists to transition away from dispensing pills to providing clinical care for patients. We built the platform with their workflow in mind as opposed to billing requirements, which plagues most of the industry/market. We’re also in a unique position because the majority of the tech innovation has happened at the Hospital/Health System level while pharmacy has been left in the stone age; which is a huge market opportunity as pharmacy starts to catch up.

        We receive data from insurance claims on a daily, weekly, monthly cadence that we transform into patient profiles, medication lists, and insights in the UI in order to augment the clinical work of pharmacists to give them time back in their day. We have lots of data at our fingertips and we need your help presenting it to pharmacists so they can take even better care of their patients.

        As an early employee, you'll help establish a design system to tighten up our current product offering while setting the stage for where we're headed in the next 6-12 months. We've got a clear path forward in terms of how we can continue to streamline a pharmacists workflow and give them time back in their busy schedules but we need your help to make sure we're solving those problems in a foundational manner so we can continue to build on them.

        You'll set up processes that will enable us to not only solve small problems quickly but also to craft the future of DocStation. You'll work in a collaborative environment, demonstrating empathy for our users while balancing the vision and constraints of engineering.


        REQUIREMENTS

        Some things you might work on:


        Establish a design system that allows engineering to build quickly/efficiently.

        Work closely with pharmacists to design new features and iterate on the existing offering.

        Further establish the DocStation brand to allow for future product offerings.

        Improve the design/messaging of our marketing site.

        Design marketing strategies and materials for conferences/events.

        You will do phenomenal in this role if you have:


        Compassion for pharmacists working in a busy setting.

        A collaborative spirit to work with and learn from the entire organization.

        Initiative to identify problems and act on opportunities to improve the product.

        Excellent written and verbal interpersonal skills.

        Integrity, respect for others, modesty, and passion.

        It's a plus if you also have:


        Experience designing for complex products with large amounts of data to input and view.

        Experience using tools to collaborate with the rest of the company about designs (InVision, Marvel, Figma).

        HTML/CSS experience to contribute to building or modifying components.

        Why is now the right time for DocStation & Value Based Pharmacy?:


        The American healthcare system is broken (watch this episode of Patriot Act with Hasan Minhaj) and pharmacists are in a unique position to help take better care of patients while saving money in the process. Thankfully, the traditional business model of dispensing pills (how most people think of pharmacists) is going the way of the dodo due to razor thin margins (thanks Amazon/PillPack). Pharmacists are eager to increase the amount of clinical care they're providing and health plans/insurers are starting to recognize the value of that work.


        Some additional stats:


        Medicare population & spend is set to double in the next 5-10 years.

        The US will be 100k primary care physicians short of what’s required by 2030.

        Patients are already seeing their pharmacist up to 32x a year when they're only seeing their primary care physician 4x/year.

        BENEFITS

        Some DocStation benefits:


        Fully distributed company - work from wherever you're most comfortable

        Competitive salary & health benefits

        Equipment you need to do your job

        Team retreats & outings (our last was to Big Sky, MT for skiing/snowboarding)

        We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

      • PeopleDoc (France, Germany, UK)
        6 days ago

        PeopleDoc is on a mission to revolutionize how every HR function provide services to their employees. 

        Our unique “state of the art” HR Service Delivery platform provides HR teams with the tools they need to provide great services while considerably decreasing the manual work behind the scenes and allowing companies to go paperless in their administration.

        The PeopleDoc HR Service Delivery platform helps HR teams more easily answer employee requests on demand, automate employee processes,  across multiple locations. 
        PeopleDoc serves more than 1000 clients with employees in 180 countries in 12 languages. PeopleDoc is now a part of Ultimate Software. Ultimate Software is a Leader for Cloud HCM Applications.

        More information is available at www.people-doc.com.

        Job Description/ Job Summary:

        Location: Paris / Remote (France, Germany, UK)

        We are in the process of rolling out new user interfaces across all of our solutions.  To support this we have spent the last 24-36 months designing and developing a system of design guidelines and components. In this role, you will use this system to design new interfaces, whilst contributing to the ongoing improvement/extension of the system in response to real-world feedback and requirements.

        As a member of the UX/UI team, you will work with a friendly and talented group of designers and developers, within a dynamic, forward looking company.

        This position is exciting, challenging, and includes the opportunity to have an enormous impact on our solutions.

        The successful candidate will be required to:

        • Conduct user research to develop a deep understanding of our users - their goals, annoyances and desires
        • Design user interface wireframes that meet user needs whilst adhering to established design patterns (or create new patterns, as needed)
        • Improve consistency throughout our applications by contributing to the design and specification of our internal design system
        • Push forward our UX methodologies, by:
          • Designing, preparing and conducting user tests
          • Working with product owners to introduce new methods for measuring design outcomes

        Competencies required:

        • Experience in designing complex user interfaces (wireframes)
        • Good understanding of UX best practices, including :
          • How to conduct user research
          • How to test designs with users
          • Usability and accessibility best practices
          • How to measure UX outcomes
        • A good understanding of component driven design
        • French and English language skills
      • 1 week ago

        DESCRIPTION

        We are looking for frontend web developers to take ownership of the front end and help launch a scalable service to make data storage, management, and computations easier for practicing data scientists. A few features on the roadmap include designing a web admin console for advanced data management, monitoring resources in real time, integration with JupyterLab and handling user profiles and billing.

        Key Responsibilities


        Design and develop a user interface with Vue.js and Golang

        Write unit tests for a Vue.js based platform

        Maintain OpenAPI specification

        Integration with JupyterLab


        Our headquarters are located in Cambridge, MA. The candidates must be US citizens or permanent residents located in the US.


        REQUIREMENTS

        In-depth experience with Vue.js

        Experience with OpenAPI (Swagger) specifications

        Experience in building, managing and maintaining production systems / services

        Nice to Have

        Experience using Kubernetes for production service deployments

        Experience with payment systems

        Golang experience

        BENEFITS

        TileDB, Inc. offers very competitive compensation and benefits, which include:


        Health Care Plan (Medical)

        Stock Option Plan

        Paid Time Off (Vacation, Sick & Public Holidays)

      See 35 more Design jobs
    • Marketing / Sales (54)

      • Close (Americas / UTC+0)
        2 weeks ago

        About Us 🌎

        At Close, we're building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we're leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we've grown to become a fully profitable, 100% globally distributed team of 33 high-performing, happy people that are dedicated to building a product our customers love.

        Our CEO, Steli Efti, made this video to highlight what we're looking for in our Director of Marketing.


        About You 💚

        You're an experienced marketer that's now mid-to-senior level in your career with at least two years of experience as a Head/Director/VP for a marketing team with more than five direct reports. You have a well-developed management philosophy and experience as a successful team leader that can demonstrate both company and employee growth.

        You have over five years of experience in B2B SaaS/startup marketing. You have a proven track record leading the marketing team of a SaaS business in a similar industry with a strong background in demand generation.

        You're capable of spearheading everything from determining overall strategy, to hiring, recruiting, on-boarding new team members, establishing processes and driving our marketing results to the next level.   

        You reside in North America or overlap with Eastern Time Zone for at least 4 hours a day. 

        Bonus points if you're technical, strong in content and have good brand instincts (we just acquired close.com and have big plans for our positioning in the industry).


        About The Role 🚀

        • Growing our team remotely and internationally
        • Expanding our brand
        • Expanding our marketing campaigns internationally (top 5 markets)
        • Expanding our marketing efforts (social / paid / SEO / etc)
        • Setting strategy and executing marketing campaigns
        • Setting up an reporting KPIs
        • Working closely with product and sales team to align all teams for growth
        • Managing and leading current 4 person marketing team

        Why Work With Us? 🎉

        • 100% Remote (we believe in trust and autonomy)
        • 2 x Annual Team Retreats ✈️ (Lisbon Retreat Video)
        • Competitive salary
        • Medical, Dental with HSA option - 99% premiums paid (US residents)
        • 5 Weeks PTO + 6 Government Holidays + Dec 24 - Jan 1 Company Holiday
        • Parental Leave (10 wks primary caregiver / 4 wks secondary caregiver)
        • 401k matching at 4% (US residents)
        • Our story and team 🚀
        • Glassdoor Reviews 🙌

        At Close, everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you).

        We come from 12 countries and 14 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community.

        This team is growing in more ways than one - we’ve recently launched 8 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers.  

        Interested in Close but don't think this role is the best fit for you? View our other positions.

      • Yesterday

        Content Marketing Wrangler

        Automattic, Inc. is seeking a Content Marketing Wrangler to oversee and evolve our content strategy and roadmap for brands like WordPress.com and Jetpack. He/She will work with internal stakeholders and outside agency / freelance partners and be willing to roll up his/her sleeves to help achieve strategic goals.

        The Role:

        • Develop and execute a global, multiple-domain content strategy for all Automattic brands that focuses on lead generation while advancing and protecting the brand voice and image.
        • Oversee and manage projects and campaigns: ensure colleagues are properly briefed and updates/recaps are given in a timely fashion. Serve as the expert from concept to launch, managing scope, strategy, editing, publishing and promotion.
        • Create a content calendar for scheduling and cadence of blog posts, articles, landing pages and social posts.
        • Serve as the point of contact for agencies, vendors and partners, and provide regular feedback on how to improve their deliverables.
        • Perform ongoing keyword/topic discovery, competitor analysis and audience research to determine strategy gaps and drive change and improvement. Contribute to the execution of content marketing campaigns.
        • Work alongside team members to analyze performance data from content campaigns to gather knowledge of content reach, engagement and conversions, as well as further craft content strategy based on those insights.

        The Candidate:

        • Will have had 5+ years of experience in Content Strategy and Marketing with an emphasis on ROI-based measurement.
        • Has experience managing sites with 20+ million visits a month in multiple languages.
        • Has working knowledge of HTML and experience with WordPress.
        • Has strong written, oral communication, and presentation skills.
        • Has writing, editing, and management experience who’s eager to become a vital role player beyond just fulfillment and individual contribution. Understands SEO content strategy, keyword research, as well as basic on-page technical SEO.
        • Can work collaboratively and fluidly across teams—everything from UX design to paid social—and has experience being in a content strategy/lead-gen role.
        • Can efficiently plan and manage numerous projects and tasks simultaneously.
        • Has worked in changing, high growth environments.
        • Is a results-oriented thinker.

        Like all positions at Automattic, you’ll work remotely, and can be based wherever you live.

        Does this sound interesting? If yes, let us know what you can contribute to the team. We are lucky to receive hundreds of applications for every position, so try to make your application stand out in your application letter by telling us why you’d like to join Automattic.

        At Automattic, we value diversity and know that different perspectives will ensure our team is innovative and creative thinking. Automattic is proud to be an equal opportunity employer and we celebrate diversity. We are committed to equal employment opportunity regardless of race, religion, color, national origin, ancestry, gender identity, sexual orientation, age, marital status, veteran status, citizenship, or disability status. We look forward to hearing from you!

        How to Apply

        Apply for this job

        All Jobs Require

        • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
        • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
        • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
      • 4 days ago

        ConvertKit is on a mission to help creators earn $1B using our SaaS email marketing platform. We are 100% independent, 100% remote and are growing rapidly. We are proud to have built a product that our customers love, and we're looking for a talented webinar producer to join our marketing team.

        If you love teaching and producing top-notch webinar content to educate our customers or attract new ones then you’ll be a great fit for this role.

        The marketing team’s goal is to build a powerful brand that speaks to our customers while creating a growth trajectory for the company that allows us to continue to invest in our product, our team, and our customers. This position will report to the Director of Marketing.


        Why ConvertKit is interesting:

        We are a 100% remote team with people located all over the world.

        Every team member is committed to our mission, vision and values. Our mission is not your standard mailed-in variety; We exist solely to help creators earn a living from their craft, and we take that very seriously.

        We put a high emphasis on work / life balance, and we value and strive for 40 hour work weeks. There aren't set hours, but there's a lot to get done!

        REQUIREMENTS

        As a ConvertKit Webinar Producer and Host, you’ll be responsible for driving revenue growth through live educational webinars. This role will coordinate and manage all aspects of affiliate and partner webinars including, but not limited to, researching, planning, coordinating communication across departments to gather strategic interviews and materials, engaging participants and follow-up by tracking attendance, product interest and generated leads. You will be on camera every week presenting materials covering broad email marketing topics and best practices as well as focus on specific ConvertKit product features. This role also will be responsible for the marketing and promotion of such webinars in order to garner interest.


        Be on-camera hosting live webinars every week.

        Gather information, research, write scripts and record live webinars with some of the top creators in the world.

        Prepare necessary materials and equipment/software for each webinar and podcast.

        Monitor and evaluate new material or features, create new webinar outlines on pertinent topics as needed and revise existing webinar outlines to comply with any updates.

        Assist with recruiting potential guests, work with guests on pre-production interviews and scheduling.

        Own the webinar funnel from start to finish. This includes managing the webinar signup flow, swipe copy for webinar promotion, signup confirmation and followup emails, and more, all with the goal of directing registrants to create a ConvertKit account.



        The right person for this position will have:


        Enthusiasm and belief in the ConvertKit mission.

        2-3 years experience in marketing, broadcast, communication and/or technical writing.

        Proven ability to create creative, unique and relevant content.

        Video editing and recording skills.

        Enthusiasm for being live and on camera every day.

        Training skills and an engaging personality.

        Ability to meet tight deadlines.

        Strong analytical, planning, organizational and time management skills.

        A deep understanding of the blogging and online creator industry.

        Strong and demonstrated written and verbal communications skills.

        Comfort in working as part of a remote team.

        BENEFITS

        3 weeks paid vacation, 8 paid holidays, and 1 week of paid sick leave / year, bumping up to 4 weeks vacation after 1 year of employment.

        The team gathers twice a year in-person for fantastic team retreats.

        12 weeks paid maternity / 4 weeks paid paternity leave, as well as flexible scheduling in the first year after your child is born.

        $2,500 equipment allowance given every 2 years.

        4% 401k match.

        Yearly conference credit.

        $1,000 yearly "paid paid vacation" bonus.

        Excellent health, vision, and dental benefits.

        Equity options.


        ConvertKit is an equal opportunity employer. We value diversity in all of its forms and we hire the best person for each role, no matter your personal background. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for.

        We encourage every person who is interested to apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Take the leap - you never know, you might just be the perfect person for one of our open roles, even if you don’t match 100% of the job description.


      • 5 days ago

        InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

        Our team is in search of a Director of Product Marketing, DSM to help us change the way digital products are designed.

        About the Team:

        Product Marketing at InVision is fundamentally about building products that our customers need and bringing them to the market in a way that achieves our goals. It’s a right-brain + left-brain kind of role, where in a single day you can go from discussing our roadmap with customers to leading a brainstorm for a new marketing campaign to building out a strategy for growing specific customer segments. Product marketers bring people, data and ideas together to turn a great product into the market-leading solution.

        What you’ll do:

        • Define the messaging, positioning and go-to-market strategy for the DSM product suite
        • Constantly assess customer needs, the competitive landscape and our value proposition through qualitative and quantitative analysis
        • Use data and insights to shape our marketing approach, priorities, and overall product direction
        • Create stories to inspire customers and internal teams on our solutions for design organizations
        • Drive cross-functional alignment throughout the go-to-market process, including holding stakeholders accountable and tracking success metrics
        • Build trusted, on-going relationships with analysts and members of the design systems community

        What you’ll bring: 

        • 8+ years of total experience with 3+ in product marketing at a fast growing tech company
        • Experience executing B2B marketing campaigns to build demand generation and sales pipeline
        • Excellent written communication and a sharp eye for detail
        • Keen ability to turn a complex situation into a simple, clear plan
        • Enthusiastic, fearless, creative, and resourceful in solving problems
        • A passion for design

        About InVision:

        InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

        The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

        InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

      • 6 days ago

        Product Marketing Manager

        We’re looking for someone to lead product marketing for our WordPress.com and Jetpack products. Using quantitative and qualitative methods you will articulate the value proposition for our core products. Your research and guidance will provide clear direction to the rest of the marketing team on what products we are building for whom. This work will ensure that our campaigns are a natural fit between what people want and what we offer.

        Your Responsibilities:

        • Audience Segmentation
          • Work with internal and external teams and data sources to define, prioritize, and activate market segments.
          • Uncover and speak to obvious similarities and differences between customers through demographics and psychographics.
          • Use these insights to create a custom positioning matrix for our different products and different customers based on the goals each group has for their website.
        • Product Positioning
          • Stay on top of market trends to figure out what story we should tell given where the market is going.  
          • Define our competitive set and articulate where we want to live in relation to the wide variety of options available to these audiences.
          • Lead the creation of messaging that resonates with our audience by turning features into benefits that people naturally understand.
          • Define and elevate the benefits of using WordPress.com and our whole suite of products.
        • Go-to-Market Strategies
          • Lead the charge on how we bring new products and features to market.
          • Work with internal stakeholders to uncover the messages that need to be told.
          • Work with channel managers to coordinate methods of communication.
          • Define and track metrics of a successful launch.

        You Have:

        • 5-10 years leading product marketing for consumer technology companies.
        • A data driven mindset — you know how to segment an audience and put numbers towards squishy campaigns. You love quantifying your work.
        • A proactive nature — you lay out a strategy that others are eager to follow.
        • A bias toward collaboration — people are lining up to work with you because they know that your leadership will help them reach the company’s goal.

         

        Like all positions at Automattic, you’ll work remotely, and can be based wherever you live. It’s not a requirement that you live in or relocate to the Bay Area to do this job.

        Does this sound interesting? If yes, let us know what you can contribute to the team.

        We are lucky to receive hundreds of applications for every position, so try to make your application stand out in your application letter by telling us why you’d like to join Automattic.

        At Automattic, we value diversity and know that different perspectives will ensure our team is innovative and creative thinking. Automattic is proud to be an equal opportunity employer and we celebrate diversity. We are committed to equal employment opportunity regardless of race, religion, color, national origin, ancestry, gender identity, sexual orientation, age, marital status, veteran status, citizenship, or disability status. We look forward to hearing from you.

        How to Apply

        Apply for this job

        All Jobs Require

        • Great communication skills. We’re a distributed team, so frequent and clear written communication is a must.
        • Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion.
        • Curiosity and the desire to learn. Our business is changing and growing fast, who knows what will be the skills of tomorrow? Flexibility is key.
      • Open Law Lab
        1 week ago

        The successful Head of Sales and Growth candidate will report to the CEO and will focus on new sales opportunity creation and execution. Our clients range from small towns to cities, counties, states, and native American tribes. You will be responsible for proactive outreach beginning with lead generation and continuing through all phases of the sales process culminating in sale win/close. As our first sales hire, you will shape our entire sales process and, as we grow, you will have the opportunity to build out our entire sales team.

        Diversity is important to us. Even if you do not exactly meet all the requirements stated below, if you feel like you would be successful in this position, we encourage you to apply.

        When you start, you will:

        Develop a comprehensive sales strategy to acquire new clients and manage sales funnel and forecasting.

        Lead all stages of the sales process from lead generation to win/close, from cold call to sales meetings, demonstrations to negotiation, through virtual and face-to-face meetings.

        Track all sales activities, keep all contact/lead data accurate, create new opportunities, and move opportunities through all stages of the sales process from lead to win/close.

        Exceed KPIs for daily, weekly, and monthly activity goals for calls, appointments, leads, demonstrations, sales, etc.

        Participate in selected industry activities, organizations/associations, and trade shows as needed.

        Participate in setting overall corporate strategy

        As we grow, you will:

        Replicate your success and build out our national sales team. Direct sales activities and staff through effective coaching, supporting, and strategically participating in all stages of the sales process.

        Drive revenue growth. Attain sales goals and growth by establishing sales objectives, creating revenue forecasts, and developing and executing against an annual business plan. Prioritize accounts and establish meaningful sales strategies for individual account portfolios.

        Requirements

        6+ years of total sales or marketing experience, including at least 2+ years of field sales and at least 2+ years of managing sales or marketing personnel.

        Proven pattern of success in software sales or highly consultative sales to business or government

        Consistent record of outperforming quota in previous field sales positions

        Successful record of managing a sales funnel with deals valuing between $10-$150k Annual Contract Value

        Excel in situational awareness to determine customer’s current environment, challenges,goals, and potential future directions, and to understand how to persuasively position OLL’s software solutions as the means for the organization to achieve its goals

        Experience with legislative and rulemaking process is a plus

        Experience using Salesforce.com is a plus

        Experience growing a productive enterprise sales team

        Willingness to travel and work in a global environment

        To apply, please submit your resume and cover letter to [email protected] with “Sales” in the subject line.

      • We’re a startup based out of Waterloo, Canada building a smart, curious, and driven team that’s passionate about making software that helps sales reps sell better.

        Prospect is a lead generation platform that intelligently sources contact data right inside of your web browser in real-time. The best sales teams from the top tech companies in the world use Prospect to crush their sales target


        MORE ABOUT US

        We’re currently a team of 10 people -- you will be #11.

        We are profitable and self-funded (no VCs or investors). We did this because we want to do what’s best for our team and customers (not investors).

        We have sane working hours; we don’t work weekends, take ample time off, and work ~8 hours a day.

        ABOUT YOU

        You genuinely enjoy helping, talking to, and being around people. You realize that sales is about building long-lasting relationships that can only come with authenticity.

        You focus on quality over quantity. You believe that it is better to spend the whole day writing ten high quality cold emails versus one hundred cookie cutter emails.

        You’re calm and collected. You don’t let your quotas stress you out but rather serve as a compass for self-development and achieving success in the role.

        You are extremely creative. You realize that your prospects are already getting bombarded with cold emails and phone calls and you look for ways to stand out from the crowd.

        You sell with heart. You realize that the foundation of sales is built upon you genuinely believing in your product and wanting customers to benefit from it.

        You don’t make excuses. You realize that there will always be objections and you get a thrill from dealing with them.

        You are always learning. You believe that the only way to grow is to independent and always be learning.


        OUR SALES PROCESS RIGHT NOW

        Every customer we have today was sourced using our own product (Prospect) or via word-of-mouth.

        Any new sales are done by our CEO right now. We have a Customer Success Manager as well who handles all existing accounts, renewals, and upgrades.


        WHAT YOU WILL DO

        You will be the first SDR on the team. With this you will have a lot of responsibility, autonomy, and will be working very closely with the CEO.


        At a high level, a typical day consists of you:

        1. Using Prospect to find new leads

        2. Sending cold emails and making cold calls

        3. Scheduling demos


        During this process, it is expected that you will:

        Manage and maintain a very organized outbound pipeline in Salesforce

        Always be optimizing and refining your outreach by focusing on quality over quantity

        Be on the lookout for new techniques and tools to improve your outreach processes


        WHERE THIS ROLE WILL TAKE YOU


        This is a very unique role as you will get the benefits of working at a startup and selling a product that’s already loved by thousands of sales professionals around the world.


        If you are successful in this role, we plan to transition you into a “full stack” sales rep where you’ll do demos and close deals and still hustle as an SDR to source your own leads.


        MUST HAVES

        1+ years of SaaS sales experience

        Desire to work at a startup and have a high degree of responsibility

        An entrepreneur at heart; hunger, hustle, and persistence

        Strong passion for selling and ability to communicate a product’s value

        History of achievement in both work and personal life

        The ability to write succinct, thoughtful, and highly personalized emails

        BONUS POINTS FOR

        Experience using Prospect :)

        Experience selling SaaS software in a startup environment

        Experience with outbound emailing and calling software (ie. Outreach.io, SalesLoft, Yesware)

        A proven record of success in a previous SDR/BDR role

        Proficiency with Salesforce


        COMPENSATION AND PERKS


        Salary: $80,000/year Canadian Dollars (OTE; $40,000 base, $40,000 commission)

        Work remotely or from our office in Kitchener-Waterloo -- your choice!

        Four weeks paid time off

        Travel spending allowance (money to spend during your vacation)

        Benefits (Health, Dental, etc) through our company HSA

        Catered lunches every day and snacks at the office

        Laptop of your choice

      See 47 more Marketing / Sales jobs
    • Product (51)

      • Customer.io (Remote)
        4 days ago

        Hi, I’m Brian, Director of Product at Customer.io,

        I’m looking for a Product Manager to join our team who gets excited about how product experiences continue beyond a company's web or mobile app. Every message, delivery, notification, and ad is part of a customer's product experience. I need you to come help us build the platform that enables those connected experiences.

        Our product development is done by squads: small groups of engineers, designers, and a product manager like you, focused on solving a customer problem. You’ll lead one of these squads and own major parts of our roadmap. From conception to far past delivery you'll stay close with our customers to understand the impact of your work.

        We will be accepting applications until June 2nd. There is no advantage to applying early, so take the time to put your best foot forward. Including a product portfolio is encouraged.


        About Customer.io

        At Customer.io we believe that businesses who create strong relationships with their customers will outperform the ones that don’t.

        We’re working to make Customer.io the default choice for any internet business to deliver great, automated customer experiences at scale. Customer.io is used by over 1200 businesses to create continuity after a person leaves a website or mobile app. Every message (receipts, win-backs, and onboarding) across every channel (email, push, sms and more) can be managed and measured in Customer.io.

        The work you do here will raise the bar for the everyday communications we all receive. It drives us crazy when we get useless emails and notifications that feel like spam from companies we admire. Our customers are marketers, growth hackers, and engineers who are dreaming up ideas for how to be genuine and personal in their messages to customers.


        What will you be doing?

        Collecting and analyzing tons of feedback from a variety of sources and identifying underlying user problems

        Pitching solutions to those user problems in close collaboration with designers and engineers

        Driving those solutions to production while keeping scope in check and validating progress with customers

        Partnering with marketing, sales, and support to implement anything needed (docs, blogs, presentations, etc) to ensure customers get value from features we ship

        Defining success metrics for features, reporting results after shipping, and proposing future iterations


        You’ll join a team of 6, including:

        Brian (that's me!), our Director of Product, to define a roadmap that balances customer problems, our strengths, and our market position.

        Kate and Brendan: your Product Management crew. You'll learn from them, teach them, and push each other to do the best work you've ever done.

        Ivana, Madeline, and Richard: 3 exceptional Product Designers. We set a high standard for the user experiences we create and the way they affect our customer's lives.

        An engineering team who is passionate about the product. They’ll help you get the details right and ensure it’s going to scale flawlessly.

        Colleagues in data, marketing, sales, and customer support. We’re a tight-knit company where you’ll get a stream of customer insight from a team who genuinely cares about giving our customers messaging superpowers.


        What will you bring to the table?

        You’ve seen what happens when a team gets aligned around the customer’s experience and are on a mission to help every team you work with achieve that understanding.

        Your north star is creating moments where customers hire your feature for their job to be done. Thousands of little things must to go right to produce those moments. To some it feels miraculous that everything lined up, but you know it’s no accident.

        You’re hungry to learn, and you love to ask “Why?” one more time. Whether it’s uncovering the true motivation of a customer or the root cause of a disagreement about priorities, you’re always curious and seeking to identify the piece that completes the puzzle.

        You’re an exceptionally organized and motivated person. You know what pieces need to come together to successfully run a software development process and make it your mission to help everyone around you keep focused and excited about the end goal.

        You take ownership of problems even when the next steps and solutions aren't yet clear. You’re looking to work with a startup where you’ll have a lot of freedom and be responsible for the impact you make. Working with folks in different timezones will be standard issue for you around here, so being able to stay determined, even when the answers aren’t in front of you, is essential.

        You are a proactive communicator. You strive to be articulate and empathetic in your interactions and believe in “working out loud” to share work early and helpfully. You’re an excellent written communicator who values clarity and brevity while avoiding jargon.


        Bonus! Not a requirement, but shout about it if you have experience with...

        Experience working on Marketing Tech or Ad Tech SaaS produts

        Using Customer.io or other marketing automation services in a previous role


        Why should you work with Customer.io?

        We're in a special moment as a company: small enough where you'll have a big impact as an individual, big enough to have resources to conquer ambitious goals as a team, yet calm about how we set growth goals.

        We are offering a starting salary between $90,000 - 110,000 USD depending on experience. Check out our career's page for more information on our great benefits and why you should come work with us!


        Diversity statement

        We want to build and maintain a diverse, inclusive, and equitable environment where everyone has the opportunity to learn, mentor, and grow. We know that diverse teams make better products, and especially encourage applicants from underrepresented groups to apply — if you have any questions, please let us know via Twitter. We don’t want “culture fit”, but “culture add.” We want people with different backgrounds from the team we have today to bring their perspective and thoughtfulness to the work that we do and the culture we’re always working to build.


        Come join us!

        Apply below and be sure to add a prominent reference to a pigeon to your cover letter or portfolio. You'll just have to trust me: this is important, yet not serious at all.

        Aside from letting you know we received your application, we won't be in touch till after the June 2nd deadline. After that, we'll be in touch regularly to keep you informed about our progress.

      • What we’re working on at Slang

        Slang started at MIT as a research project on using AI and NLP to make learning a new language as efficient as possible. Our technology powers a highly adaptive e-learning platform that offers an unprecedented variety of specialized English courses and proficiency tests for career development in over fifty fields like Sales, Finance, Logistics, Medicine, and Law. With just a small team, we’ve already created the largest professional English offering in the world. Now, we’re scaling up to release 1,000 more courses over the next three years.

        Learn more about our unique approach at slangapp.com. We’d love to field any questions you have about our product and vision!

        What this role is about

        In this role, you’ll be involved in the experience and visual design of new product features across our web and mobile applications. You’ll be our first full-time designer, handling both UI and UX design and maintaining our visual brand across everything from our applications to our print materials. We have tens of thousands of active users and many subproblems in language learning to tackle.

        We have a diverse set of users, including learners who use Slang’s web and mobile apps to learn a language, managers who use the Slang management app to help their employees or students succeed, and internal Slang employees who use the Slang administrative app to build content and manage clients. Each of these applications has unique requirements around simplicity and data density, and each presents interesting design opportunities.

        As a company, we have a strong appreciation for aesthetics and the impact of visual design on user experience.

        Some interesting problems we’re tackling

        How can we design the learning experience to communicate the power of the advanced data-science deciding the particular sequence of activities a user sees while maintaining simplicity and intuitiveness?

        How can we communicate language-learning progress to our users? How can we aggregate and communicate the learning statistics of a company’s employees for display to their managers?

        How can we design the data-dense internal interfaces used for content development for maximum throughput?

        Skills and technologies

        Two or more years of experience in product design with a strong portfolio including mobile work and experience with any modern design tool (e.g. Sketch or Figma).

        Good aesthetic values, an appreciation for consistency, and an eye for detail.

        Excellent discipline and focus, especially in autonomous environments, and strong English communication skills. We’re a small team and we’re moving quick!

        A plus: interest or experience with illustration, animation, motion design, interaction design, print design, branding, or educational applications.

        What Slang can offer you

        Our compensation package includes a competitive salary, company equity, and unique benefits.

        Most importantly, we offer the special experience of being part of a fast-moving and quickly growing international company within the entrepreneurial ecosystems of Boston and MIT.

        For more information about Slang and our ecosystem, check out our El Tiempo interview from our beta launch; the portfolio of Social Capital, our lead investor and investor in companies like Slack and Intercom; our Crunchbase profile; and the profiles of our founders, Diego Villegas and Kamran Khan

        Where we’re located

        Our team is currently split between Boston and Bogotá, and we are recruiting great people in these locations and around the world who are able to work remotely. This role provides an opportunity to travel to our current offices in Boston and Bogotá and the new offices we’ll be opening this year!

        Our US headquarters is located in the Cambridge Innovation Center in the heart of downtown Boston, easily accessible by public transportation and alongside other innovative companies. Our Colombia office is located in the Rosales neighborhood of Bogotá.


        Interested?

        We'd love to hear from you — apply below!

        Slang is an equal-opportunity employer. We celebrate diversity and are excited about creating an inclusive and healthy environment for all employees.

      • 1 week ago

        Auth0, a global leader in Identity-as-a-Service (IDaaS), provides thousands of enterprise customers with a Universal Identity Platform for their web, mobile, IoT, and internal applications. Its extensible platform seamlessly authenticates and secures more than 2.5B logins per month, making it loved by developers and trusted by global enterprises. Auth0 has raised more than $110 million to date and continues its global growth at a rapid pace. We are consistently recognized as a great place to work based our outstanding leadership and dedication to company culture, and are looking for the best people to join our incredible team spread across more than 35 countries!


        More than 500,000 unique users visit Auth0.com each month due to our compelling content and the functionality of our identity platform. Your customers will range from two developers in a dorm room to the largest enterprises on the planet, and everyone in between.


        We’re looking for a user-oriented, technically savvy product manager to help us build better offerings to operators who want insight into the performance of Auth0. The product manager for operator experience will understand the use cases, challenges, and opportunities around bringing actionable transparency to Auth0’s customer logs and overall support experience. They’ll bring opinions about what makes troubleshooting an intuitive and facile activity, rather than a tedious and frustrating one. They will have familiarity with the commercial monitoring and analytics ecosystem and be able to craft a vision about how Auth0 can integrate with operator toolchains.

        In the first 6 months you will:

        Create and socialize a product strategy for enhancing Auth0’s operational troubleshooting, help, and support experience

        Develop a product backlog oriented around the specific concerns of operators, prioritizing opportunities that will improve transparency and delight these users

        Research and establish a point of view on behalf of Auth0 about our place in the operations toolchain, including evaluating possible integrations

        Your ongoing responsibilities will include:

        Conduct product research and discovery related to new product opportunities

        Analyze and synthesize signals from multiple sources: users, Auth0 field teams, market data, competitive analysis, and others

        Define the near and long-term strategy for your product area and socialize it with stakeholders

        Work daily as a member of a dedicated team with engineering and design, organized around a shared mission

        Develop and test product hypotheses, working in a lean and iterative way

        Seek feedback directly from customers during discovery and in early access/beta stages -- frequent customer contact is expected for all our product managers

        Define and track KPIs and success metrics for your product area

        Measure the performance of existing features in your product domain and carefully manage its surface area

        Work with cross-functional partners in Product Marketing and our field teams to enable successful feature launches

        Create assets to guide product development work (framing documents, user story maps, opportunity canvases, stories for implementation)

        About You:

        Have 3+ years as a software product manager, preferably in a startup environment, with a minimum of 5 years working in the tech industry

        Love the work of identifying and deeply understanding customer problems

        Have empathy for users and seek their input at all stages of the product lifecycle

        Are a champion for collaborative, iterative product discovery, and embrace your role as a member of a cross-disciplinary team

        Have experience working with cloud-based monitoring and analytics services

        Understand the customer support request workflow, from learning and troubleshooting to ticket creation

        Have a degree of technical fluency that allows you to communicate with and understand your target audience (operators / sys admins)

        Know how to make the complex approachable for users at all skill levels

        Like to get your hands dirty and use the products you build daily

        Have exposure to lightweight product development methods such as user story mapping or rapid prototyping

        Are great at communicating with people at all levels, with varied backgrounds

        Are self-motivated and comfortable working remotely

        Can travel domestically or internationally when required (15% or less)

        Preferred Locations:

        GMT-Americas;

        Auth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law. Auth0 participates in E-Verify and will confirm work authorization for candidates residing in the United States.

      • Scrapinghub (European timezone)
        1 week ago

        As a Business Analyst at Scrapinghub, you will be responsible for understanding the business needs of the organization and translating them into documentable processes and technical requirements which will be used to drive the deployment of internal systems to enforce and automate them. You will also be aiding various teams in drawing insights from multiple internal data sources. This includes creating reports and dashboards to use across the organization.

        You will thrive in this job if you’re obsessed with helping internal teams automate and harden business processes that make the organization more efficient.

        >> Due to business requirements, only candidates who are based in a European timezone will be considered.


        Job Responsibilities:

        Work with internal teams to understand project objectives, timelines, use cases and requirements

        Translate business requirements for large projects, minor enhancements and bug fixes into systems design specifications

        Understand and communicate technology needs and restrictions to relevant business parties

        Conduct fit/gap analysis and document business & system requirements

        Develop and maintain documentation for internal systems following standards and best practices, including FAQs, change logs and release announcements

        Communicate to stakeholders the introduction of new processes, systems and changes to existing procedures

        REQUIREMENTS

        2+ years of relevant experience in business analytics, business processes or comparable roles

        Excellent verbal and written communication skills

        Comfortable interacting with employees from entry-level to senior management

        Ability to explain complicated or technical information in a simple way to non-technical audiences

        Ability to communicate in a timely and straightforward manner

        Eager to learn in a fast-paced environment

        Ability to manage multiple projects simultaneously

        Bonus points for:

        > Experience working remotely and dealing with asynchronous communication

        > Experience with G Suite, Confluence, Salesforce, Intercom, Xero, Chargebee

        > Experience with data processing and visualization

        BENEFITS

        As a new Shubber, you will:

        > Become part of a self-motivated, progressive, multi-cultural team.

        > Have the freedom and flexibility to work from where you do your best work.

        > Attend conferences and meet with team members from across the globe.

        > Work with cutting-edge open source technologies and tools.

      • 1 week ago
        Remote

        As a Product Marketing Manager, Monitoring, you will work closely with our marketing, engineering, business development and sales team, and partners to help them understand how GitLab monitoring capabilities solve customer problems as well as educate them about market competitors.  You will also be responsible for crafting, testing, creating and rolling out messaging and positioning of GitLab’s monitoring capabilities.

         Requirements

        • 5-7 years of experience in product marketing with desired experience in the specialty.
        • Outstanding written and verbal communications skills with the ability to explain and translate complex technology concepts into simple and intuitive communications.
        • Able to coordinate across many teams and perform in fast-moving startup environment.
        • Excellent spoken and written English.
        • Proven ability to be self-directed and work with minimal supervision.
        • Experience with Software-as-a-Service offerings and open core software a plus.
        • Technical background or good understanding of developer and IT operations products; familiarity with Git, Continuous Integration, Containers, and Kubernetes a plus.
        • Use data to measure results and inform decision making and strategy development.
        • You share our values, and work in accordance with those values.

        Senior Requirements

        • At least 6 years enterprise software marketing experience, including 4 directly in product marketing
        • In-depth industry experience and working knowledge using or building software products, particularly cloud software, collaboration software, or developer tools
        • Highly technical to be able to independently develop demos, webinars, videos, technical collateral, ROI/value oriented assessments, etc.
        • Experience designing sales collateral from scratch based on sales conversations, sales calls, product interviews, user interviews, market research, and your own experience
        • Experience in building sales enablement collateral and the corresponding training to ensure that salespeople can confidently and accurately deliver GitLab's enterprise value proposition.
        • Experience with sales enablement in a partner & alliances context
        • Experience managing sales and marketing requirements & expectations in a fast-growing environment
        • Obsessive about iteration, quality, clarity, details, & execution
        • Market research and competitive intelligence experience
        • Stay on top of trends in the space via conferences, publications, social media, etc

        Monitoring Specialist

        Responsibilities

        • At least 2-3 years of product marketing experience marketing IT operations monitoring products and services such as tracing, logging, application performance monitoring, incident management, and related metrics.
        • Understand market dynamics, the competition, and customer needs of the enterprise IT operations space.
        • Develop product marketing collateral such as website pages focused on monitoring capabilities of GitLab, demos, webinars, videos, white papers, customer and partner facing decks, and data sheets.
        • Train and enable sales and partner teams to understand GitLab monitoring features and capabilities of the product.

        Senior Responsibilities

        • At least 5-7 years of product marketing experience marketing IT operations monitoring products and services such as tracing, logging, application performance monitoring, incident management, and related metrics.
        • Deep understanding of Agile and DevOps methodologies across the entire Software Development Lifecycle, especially in large enterprise environments.
        • Understand enterprise buyer and user personas tasked with enterprise IT operations and monitoring challenges and pain points and how to market monitoring solutions to them.
        • Deliver technical insight about GitLab products and competitor products in the monitoring space to product management to assist in product direction.
        • Experience with cloud native, datacenter, and hybrid infrastructure and applications desirable.

        Hiring Process

        • Qualified applicants will be invited to schedule a screening call with one of our Global Recruiters.
        • Candidates then will be invited to schedule a 45 minute interview with a Product Marketing Manager.
        • Candidates then will be invited to schedule a 45 minute interview with a Sales Manager.
        • Candidates then will be invited to schedule a 45 minute interview with a Product Manager.
        • Candidates will then be invited to schedule a 45 minute interview with our Director of Product Marketing.
        • Candidates will then be invited to schedule a 45 minute interview with our Chief Marketing Officer.
        • Finally, our CEO may choose to conduct a final interview.
        • Successful candidates will subsequently be made an offer via email.

        Compensation

        To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.

        Additional details about our process can be found on our hiring page.

        Remote-SEA
        Remote-DAL
        Remote-TEL
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      • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

         

        About InVision:

        InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

        The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

        InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

      • Stack Overflow (Salary: $115 -140k)
        1 week ago

        Stack Overflow exists to help developers: whether we’re helping them get answers to their questions or find a new job, we build products that millions of developers use. As a designer at Stack Overflow, you’ll create and build products that directly impact the work and the lives of those developers.


        You’ll be working alongside a small product team on our public Q&A sites. This role focuses on our main Q&A experience, but also has a particular focus on making Stack Overflow more welcoming and inclusive to people new to the site, new to programming in general, and/or people who are more likely to feel unwelcome on our site (including people from groups underrepresented in tech). This is a great opportunity to dig into design for a product that impacts millions of people every month. And as a member of the product design team, you’ll also spend lots of time working with the rest of us, whether that’s contributing to our design system, participating in critique, or just hanging out with us in Slack. We’re a team that rejects competition between designers and instead embraces collaboration. We’re always looking for ways to teach and help each other.


        We’re looking for a generalist - someone who has the skills to do everything from research to early-stage design explorations to high-fidelity prototypes and mockups and maybe even a bit of front-end development. But most importantly, we’re looking for someone who’s excited to join our small team, to dig into big projects, and to learn and grow with us.


        Skills & Requirements

        What you’ll do:


        Work with the product manager and researcher to explore and define the team’s product strategy

        Work within our fast-moving product development process in collaboration with the rest of the product team

        Identify when user research and experience design methods are necessary, and conduct or help conduct that discovery work

        Design high-quality visuals, interactions, workflows, and copy that are user-centered and consistent with our design language

        Use your design work appropriately in context with the overall product and business goals to impact and drive product strategy

        Write clean and maintainable front-end code, if that’s one of your competencies

        Contribute to a collaborative and inclusive team environment where design ideas and feedback are shared openly and with the best intentions

        What we want to see:


        At least 6 years of product design experience

        Experience with designing for online communities

        Evidence of thoughtful, thorough experience design work

        Evidence of internally consistent and high-quality visual designs

        Evidence of participation in, usage of, or execution of user research

        Excellent written and oral communication skills

        A desire to or experience with working in a distributed environment (where all team members are remote)

        High levels of organization and ability to work independently

        (Optional) Experience with or interest in learning basic front-end development (HTML, CSS, some Javascript)

        (Bonus) experience with designing for developers or other technical audiences

        (Bonus) experience using (and/or contributing to) design systems

        Also note:


        If this job interests you but you aren’t certain if you meet all of the requirements, please apply anyway!

        We don’t consider applications without cover letters - please make sure to include yours, and make sure to talk specifically about why you want to work here at Stack Overflow, on this specific team! We promise - we read every single one.

        What you’ll get in return:


        Flexible hours

        20 days paid vacation + holidays

        Completely free health insurance - no copay, no premiums (US residents)

        Generous parental leave (10-16 weeks at 100% pay), family care leave, and unlimited sick days

        Employees will never be poked with a sharp stick

        If you want to work remotely…. We’ll help you set up a great home office, with an ergonomic chair, standing desk, and any other equipment you need to do your job.


        If you want to work in our office… You’ll get your own private office in our headquarters in New York City, and enjoy additional benefits like free lunch every day prepared by our own in-house chefs, transportation reimbursement, and all the espresso you can drink.


        About Stack Overflow

        Stack Overflow is the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. More than 50 million professional and aspiring programmers visit Stack Overflow each month to help solve coding problems, develop new skills, and find job opportunities.


        We partner with businesses to help them understand, hire, engage, and enable the world's developers. Our products and services are focused on developer marketing, technical recruiting, market research, and enterprise knowledge sharing.


        We believe in hiring smart people and getting out of their way. We have an office in New York with some of the best amenities of any New York startup, and we have people who work remotely all over the world.  We keep meetings and ceremony to an absolute minimum.


        Employment is conditioned upon successful completion of a background check and upon having the appropriate legal right to work.


        What we value:


        Servant Leadership: We lead by empowering and inspiring people to do their best work, not by micromanaging. We hire smart people, set them up for success, then get out of their way.

        Collaboration: The best products are created when people from different backgrounds and disciplines work closely together in an environment of respect and trust.

        Transparency: Trust is built on openness and transparency. If there is not a good reason to keep it a secret, we share it. For example, we share our complete engineering salary formula.

        Inclusion: We do our best work when we can be our whole selves at work. We’re committed to policies and benefits that support people, and leaders who foster an open and inclusive culture.

        Diverse teams build better products.


        Legally, we need you to know this: 

        Stack Exchange, Inc. does not discriminate in employment matters on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.


        But we want to add this:

        We strongly believe that diversity contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.

      See 44 more Product jobs
    • All others (59)

      • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes more than 80 percent of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

        About the Team:

        Our team is in search of a Head of Internal Communications to partner with our leadership team to build and execute an internally focused communications strategy with the ultimate goal of delivering engaging communication experiences to InVisioners. Your creative flare inspires a preference towards delivering visually rich, digital communication experiences to help employees connect to the company’s vision and goals, serve as advocates for the brand, and embrace the InVision principles. You’ll participate in driving a highly informed team by leveraging creative and engaging approaches to make ideas and information easily accessible, consumable and memorable. While you lead with a creative spirit, you are equally oriented around driving complex projects in an organized and expeditious way. You believe that communication designed to inspire our employee audience should be as deliciously creative and compelling as anything that would be delivered to a customer. You are both the producer and director of the beautiful and highly engaging communication experiences that tell our internal story.

        What you’ll do:

        • Define and execute on a consistent and engaging internal communications strategy in partnership with the leadership team
        • Leverage your creative vision to ensure that company initiatives and projects are successfully communicated to employees in a manner consistent with the preferred voice/tone
        • Make use of multiple delivery mediums (including visually rich, digital modes of delivery) to maximize engagement and uptake of messaging
        • Determine the necessary internal knowledge management infrastructure and workflows required to support an employee intranet and other employee communications.
        • Plan, edit and write content for a variety of internal communications channels (ie. internal resource sites, company all hands, email, internal social channels)
        • Draft messages or scripts from senior executives for presentation to employees in written or spoken form
        • Ensure internal messages are consistent and connected across all mediums and for different departments within the company
        • Ensure internal messages are consistent and appropriately timed relative to external messages
        • Respond to feedback from staff and adjust communications content accordingly

        What you’ll bring:

        • 7+ years spent in a communications/internal communications team within a rapidly scaling/evolving technology company
        • Additional experience writing for a variety of different audiences, either personally or professionally, is highly desirable.
        • Excellent writing, editing and proofreading skills as well as the journalistic ability to source stories from employees
        • Exceptional public speaking skills and the personal presence to excel in delivering presentations to the team.
        • Well-honed interpersonal and relationship-building skills that facilitate strong working relationships with key internal stakeholders
        • Experience working directly with all levels of employee from front line to executive staff
        • Experience leveraging creative approaches to tackling communication challenges in engaging ways
        • Prior management of complex projects and advising senior managers is also looked upon favorably.

        About InVision:

        InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

        The benefits we offer in the United States and Canada include competitive health plans and a retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

        InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or military status. If you have a disability or special need that requires accommodation, please let us know.

      • 4 days ago

        At Elastic, we have a simple goal: to solve the world's data problems with products that delight and inspire. As the company behind the popular open source projects — Elasticsearch, Kibana, Logstash, and Beats — we help people around the world do great things with their data. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. The Elastic family unites 600+ employees across 30+ countries into one coherent team, while the broader community spans across over 100 countries.


        Are you are a software engineer who loves education? Do you want to meet lots of new people and teach engineers how to use Elasticsearch? Come join us at Elastic!  In this role, you will support our global team of Education Engineers through creating and developing new educational materials for classroom and online training. You will also help maintain existing courseware and create software tools for interactive learning.   


        This opportunity has a direct influence on helping us grow and expand our education program by creating new courses for in-person and on-demand as well as helping build a certification program. The education materials you help build will be used by thousands of people every year!


        Our ideal candidate thrives in an autonomous setting, taking the initiative to independently deliver results, as most of the team works remotely and we are happy to consider you wherever you live.


        What You Will Be Doing:

        Keep existing Elastic Stack courseware up-to-date with the fast-changing features of Elasticsearch, Logstash, Kibana and Beats

        Use feedback and survey data from students and education engineers to create new courses and improve existing courses both for in-person and on-demand education

        Work with the engineering team, education team, and subject matter experts to improve existing courses and to create new learning objectives

        Create scripts, programs, and other similar technical artifacts that will assist the students in their learning environment and labs for courses

        Keep up to date with changes and advancements in the Elastic Stack and other similar technologies by following GitHub and other communications while in a parallel getting your hands dirty playing and experimenting with the software and code

        Work closely with education engineers to resolve issues with courseware discovered in the field

        What You Bring Along:

        A minimum of 4 years experience working as an engineer, developer, or integrator in information retrieval or related technologies

        A minimum of 2 years experience building and developing curriculum, ideally supporting a national and/or global team

        BS in Computer Science or related engineering discipline

        A capacity to learn new things quickly and express your knowledge in a meaningful way

        Strong knowledge of a programming language (and related ecosystem and libraries) and Linux/Unix environment, software development, and/or experience with search, databases and distributed systems

        A desire to learn as much as possible about the internals and use cases of the Elastic Stack

        Strong communication skills while multitasking at a rapid pace

        Excited to work with a highly distributed team and collaborative environment

        Additional Information:

        We're looking to hire team members invested in realizing the goal of making real-time data exploration easy and available to anyone. As a distributed company, we believe that diversity drives our vibe! Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. 


        Competitive pay based on the work you do here and not your previous salary

        Equity

        Global minimum of 16 weeks of parental leave (moms & dads)

        Generous vacation time and one week of volunteer time off

        Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do.

         

      • Remote (West)

        The Learning & Development Partner will identify and design the right learning solutions to support GitLab's growth. They will have deep experience in developing programs, learning offerings and approaches, content creation, and consultation with partners and leaders to drive development and growth within the company. They will also build and scale a program that focuses on individual development, strengthening our leadership, and creating a culture of learning and development.

        Responsibilities

        • Partner with People Business Partners, the Diversity & Inclusion Partner and the leadership team to identify, develop, and deliver programs that support the growth of our team members and GitLab
        • Establish an internal learning and development roadmap for all GitLab managers and individual contributors
        • Research, develop, and facilitate exciting and impactful asynchronous and synchronous L&D programs
        • Iterate on existing materials and design and develop new L&D content, utilizing GitLab’s YouTube channel and handbook
        • Collaborate with the Sales team to design and deliver orientation content that develops new hires' understanding of GitLab’s business and platform
        • Select a learning platform for GitLab that incorporates content from the handbook and provides methods for tracking assessments and completion
        • Coordinate an effective marketing strategy to promote internal training
        • Create the course catalog which will include e-learning, instructor-led courses, and hands-on workshops, utilizing the GitLab handbook to ensure the trainings are accessible to everyone
        • Monitor L&D metrics and iterate upon programs and courses for continuous improvement
        • Create and design the supporting course material for all development programs, both for instructor-led and e-learning
        • Solicit and incorporate team member feedback into our course content and experience
        • securely.

        Requirements

        • 5+ years experience in instructional design and developing leadership learning content
        • Track record of designing engaging and impactful development programs that improves individual, team, and company performance
        • Exceptional written and interpersonal skills
        • Experience developing self-service training content, such as e-learning modules
        • Experience designing and delivering webinars or synchronous online courses
        • Strong logistical planning and organizational skills
        • Team-orientated, engaging, and energetic
        • Capable of working collaboratively across multiple departments
        • Passionate about personal development, training, learning, and seeing individuals develop to their fullest potential
        • The ability to thrive in a fast-paced environment
        • You share our values, and work in accordance with those values
        • Successful completion of a background check

        Hiring Process

        • Qualified candidates will be invited to schedule a 30 minute screening call with one of our Global Recruiters
        • Next, candidates will be invited to schedule a 30-45 minute interview with member(s) of our People Operations team
        • Next, candidates will be invited to schedule a 30 minute interview with our Director of People Operations
        • Next, the candidate will be invited to interview with a People Business Partner.
        • After that, candidates will be required to prepare and present a short 15 minute training on giving feedback to the Director of People Operations
        • Finally, our CEO may choose to conduct a final interview
        Remote-west
      • Theorem
        5 days ago

        Company Overview


        Founded in 2007, Theorem (formerly Citrusbyte) is a technology consulting company with a focus on how we do the work as a means to achieve great results.


        Our customers, F1000's and startups alike, come to us because they need to change how something is done in order to succeed and they're looking for a solution that isn’t just about technology — but also people, process and leadership. We consult, form a diverse team of experts, and deliver strategy and execution all under one roof. 


        Our services range from new product development, pure R&D, legacy modernization, pricing strategy development, revenue generation, process optimization, to organizational transformation and cultural design. 

         


        Working at Theorem


        At Theorem, we believe that creating an environment where great people can flourish is the best strategy for our business and the best way to solve our client's problems and deliver the greatest value. 


        Our focus on culture is supported by our shared vision to build a company where we want to work for the long-term. We avoid egos and embrace distributed leadership. We grow from constantly being challenged and seek to understand when presented with ideas we don't understand. We respect each other, default to trust and treat each other like adults and we also hold each other accountable for commitments. There is a lot about our culture that makes us great and we're continually looking to improve it. Read what we've published about our culture. 

        Job Summary


        As a UX Researcher you will work with small cross functional teams to create and execute on research plans. You will be responsible for surfacing research insights that will inspire product strategy. This new addition to our team is a curious person, has a strong sense of humility and deeply cares about solving the right problem.

        Theorem works with Fortune 500 clients which requires a researcher who is a natural consultant that is comfortable presenting to and engaging with clients that range from stakeholders to C-Suite executives. Our practice will benefit from the candidate’s proactive and thoughtful recommendations integrating research into Theorem's fast-paced product development culture.


        This is a remote friendly role. Candidates within North America will be given priority for the sake of travel and team time zone alignment.

         

        Responsibilities and Duties


        Lead research for discovery and iterative product development initiatives 

        Partner with Product Managers and Designers recommending research practices and providing UX feedback on solutions   

        Plan, conduct, synthesize and communicate research findings to the internal team and our clients

        Develop an understanding of our client’s users, their competition and the marketplace

        Produce clear and impactful artifacts that surface the most meaningful stories from the research findings

        Coordinate recruiting, scheduling and communication with research participants

        Manage relationships with third-party research vendors when needed 


        Qualifications and Skills


        7+ years of product design research experience

        Seasoned practitioner in both qualitative and quantitative research, with an appreciation for applying lean methodologies to process

        Experience with both generative and evaluative research initiatives

        Demonstrates expertise with preparation for and execution of interviewing, concept testing, usability testing, ethnographic research, diary studies, heuristic evaluations, surveys, personas, journey maps, remote testing and benchmarks


        Product pricing research experience is an added plus

        Willingness to travel 


        Benefits and Perks

        100% remote

        Once a year the entire Theorem team gets together at an inspiring location to meet, work and play. This year’s retreat was in Tuscany, Italy!

        We offer paid vacation and support healthy lifestyles through our physical fitness benefits program

        We have comprehensive medical, dental, vision, and life insurance plans, plus we have a 401k plan

      • Scott's cheap flights (US timezone)
        6 days ago

        Scott's Cheap Flights is hiring a recruiter to manage the full-cycle recruitment efforts of our growing, profitable company. You will help us continue on the rapid path of internal growth we've seen for the past few years by hiring incredible talent across all teams, examining and optimizing our recruiting strategies and processes, and partnering with stakeholders to forecast and plan for future talent management.


        Why we're hiring for this role now: We will be hiring 10-15 new team members over the next 6 months in order to continue delivering the best possible experience for our members and internal team.


        Immediately upon hire, you'll...

        Immerse yourself in Scott's Cheap Flights and be able to speak to our mission, culture, and company, becoming a fantastic first point of contact for our candidates

        Put into place job posting and sourcing strategies to assure robust pipelines

        Perform full cycle recruitment while maintaining a fantastic candidate experience

        Work closely with hiring managers and stakeholders to develop job descriptions and accurate candidate profiles to fit our business needs

        Establish hiring reports and metrics to share with the team on a regular basis

        In the longer term, you'll...

        Examine and improve upon our existing hiring processes by identifying areas of opportunity, bottlenecks, and strengths we need to be capitalizing on.

        Partner with stakeholders to strategize on future hiring needs.

        Run training workshops for the internal team to bolster our interview skills to make sure we're being as effective as possible.

        Fully own the hiring process for the following roles: Head of Marketing; Senior Backend Engineer; Senior Frontend & Mobile Engineer; Senior Product Designer; Senior User Acquisition Manager.

        What you bring to the table

        4+ years of full-cycle recruiting experience with a minimum of two years in house with startups, from a req's inception to negotiating and closing a candidate

        Experience recruiting for a wide range of roles simultaneously, both technical and non technical

        A proven track record of building and continually refining recruiting processes

        Business and technical acumen that allows you to partner with stakeholders in strategic recruiting initiatives

        Impeccable written and oral communication skills

        Experience working with a remote team, and passion for travel

        Authorization to work in the United States, and a large overlap in working hours with Pacific Time

        About Scott's Cheap Flights

        Scott’s Cheap Flights is on a mission to enable people to travel and experience the world. We’re so much more than crusaders for cheap flights, and our numbers prove it:


        1.6 million members and growing every day.

        100%: Our average year over year revenue growth.

        $100 million: Amount our deals have helped members save.

        263,009: Miles our most prolific member has traveled.

        50+: Number of proposals have happened on SCF trips… that we know of.

        Countless: Memories and stories created through our members’ trips.

        If “to travel is to live” resonates with you and you have a proven track record of successfully recruiting talented new employees, we’d love to hear from you!

      • 1 week ago

        InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

        Our team is in search of a Global Payroll Manager to help us change the way digital products are designed.

        About the Team:

        The Global Payroll Manager will build out and lead our global payroll operations. This role is a critical role on the Finance team and will act as a strategic partner across the organization to help us scale for our significant year-over-year growth.

        What you’ll do:

        • Build out and lead all aspects of the global payroll operations including vendors, systems, and processes and will act as a key business partner
        • Drive timely, accurate, and compliant payrolls, streamlining processes, and implementing new country payrolls in accordance with local country laws and regulations
        • Review current procedures and partner with key business partners to recommendand implement process improvements and establish best-practices
        • Review payroll journal entries, perform GL mapping, perform payroll related account analysis, review monthly accrual entries and assist with reconciling payroll and benefit-related GL accounts
        • Develop integration methodologies for on-going acquisitions and business expansion
        • Lead tax and regulatory reporting for quarter and year-end payroll activities

        What you’ll bring: 

        • 8+ years global payroll experience with 3 years of proven leadership responsibility
        • Bachelor's degree in Accounting/Finance. Certified Payroll Professional (CPP) certification preferred
        • Knowledge of international payroll and tax processes with multiple withholding, benefits (health and welfare and retirement), garnishments, and labor compliance and basic accounting procedures related to payroll
        • Experience with international payroll design, setup and processing
        • Demonstrated process improvement experience
        • Strong knowledge of payroll related technology solutions
        • Public company working experience and M&A experience a plus

        About InVision:

        InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

        The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

        InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

      • 1 week ago

        Hi there!

        We're looking for an experienced Senior Technical Recruiter to join the People Operations team at Zapier. Want to help grow the team behind a product that allows everyone to be more productive at work? Then keep reading!

        Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

        About You

        You've done technical recruiting for at least four years in-house recruiting with a software company. You have experience evaluating candidates for a variety of roles, primarily technical roles. You've done it on a team and you've done it alone. You have no ego and are ready to hop in to help wherever we need it most.

        You're a trusted partner in talent. You advise your hiring teams the best approach to full their positions and create/manage a process that delights candidates and empowers hiring decisions. 

        You are passionate to see more diversity and inclusion in the workplace. You will coordinate and develop initiatives to support the same. Prior success with diversity initiatives is highly valued.

        You're comfortable driving. You like owning your work streams and the autonomy to progress towards your goals. 

        You provide an incredible candidate experience. You sweat the small stuff but keep the big picture in mind. You know that a job search is a challenging task and by sweating the details you can provide a more human experience for everyone that interacts with Zapier during a hiring process.

        You have experience with Applicant Tracking Systems (we use Greenhouse) or CRM systems. If you’ve not used these tools, you should feel comfortable researching them and pushing buttons to see what happens.

        You are data driven. You track pipeline health to balance your priorities and set hiring manager expectations.

        You are resourceful. You're willing to research questions, talent, and companies to find the answers and great people to recruit.

        You are persistently helpful. No matter if it is diversity outreach or screening of applicants, you are an unstoppably helpful member for our operations team, to both the hiring managers and candidates.

        Leading leaders is no sweat. You're comfortable partnering directly with founders and executives to build hiring plans and deliver. 

         

        Things You Might Do

        Zapier is a fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

        • Identify talented candidates. You'll experiment by yourself or by working in tandem with hiring managers to reach out efficiently to potential candidates.
        • Emphasize diversity and inclusivity. You'll look for traditional and non-traditional methods to increase the likelihood we can bring new perspectives to the team.
        • Find or create new sources of talent. LinkedIn might be a great tool, but you'll always look for new and unique ways to source talented folks.
        • Screen candidates. You'll serve as the filter of the top of the funnel to maximize the hiring team’s time and focus on interviewing the best candidates.
        • Successfully juggle a variety of roles at once. At any given time you could be working on filling 5-10 (or more) open roles.
        • Assist with developing job posts and rubrics. You'll work with the hiring manager to tighten up job descriptions, screening rubrics, and manage the hiring process along the way.
        • Iterate on candidate feedback. You'll constantly smooth rough edges in the hiring process by iterating on feedback from candidates or other signals.
        • Nurture relationships with individuals and groups. You'll help build personal relationships through introductions, references, or by facilitating participation with community groups.
        • Develop a diverse pipeline for all current and future roles.
        • As a part of Zapier's all-hands philosophy, help customers via support to ensure they have the best experience possible.

         

        About Zapier

        For the past seven years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

        We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

        We believe that with the right tools, you can have big impact with less hassle.

        We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

        We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

        The Whole Package

        Location: United States or Canada

        Compensation:

        • Competitive salary (we don't use remote as an excuse to pay less)
        • Great healthcare + dental + vision coverage*
        • Retirement plan with 4% company match*
        • Profit sharing
        • 2 annual company retreats to awesome places
        • 14 weeks paid leave for new parents of biological or adopted children
        • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
        • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
        • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies

        How To Apply

        We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate.

        After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

        Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.

        Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

        Apply Here
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