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  • Software Dev (143)

    • 3 weeks ago
      At Doist, our mission is to inspire the workplace of the future by creating simple yet powerful productivity tools that promote a more fulfilling way to work and live. We're a multidisciplinary, fully remote team that's passionate about creating products, like Todoist and Twist, that improve people's lives. We thrive on innovating new solutions to old productivity challenges and we seek to rethink how productivity tools are made. When you become a Doister, you’re not only joining a global, remote-first company, but a team of 60+ people who value:
      • Feeling empowered to achieve their ambitions
      • Inclusivity, open-mindedness, and diversity
      • The wellbeing of their teammates and the people around them
      • Making long-term, high-impact decisions, even if they’re harder
      We invite you to visit our blog to learn more about us, our values, and how we work. Your role As a web developer at Doist, you'll be the technical lead on some of the company's key projects, working closely with the marketing, design, front-end and back-end development teams every step of the way from strategy, planning, and design to implementation, testing, and optimization. This role is for a self-starter who's excited to build and maintain internal projects from end to end, optimize existing channels and explore new possibilities for engaging and growing our different communities.

      Requirements

      About you:
      • You have 3+ years of experience in web development.
      • You have a solid foundation of front-end development fundamentals (HTML5/CSS3/ES6) and enjoy turning design specs into pixel perfect UIs.
      • You're proficient in responsive design, smooth web animations, and email development.
      • You have experience working with back-end stacks and database systems. You're comfortable building simple web services from scratch.
      • You have experience with analytics and A/B testing tools and workflows. You're able to analyze data as part of your process to inform further optimization.
      • You sweat the details, but also know when to move on. You have a knack for developing reusable processes and frameworks that shorten implementation time and ensure quality.
      • You don't wait around for someone to tell you what to do, and you wouldn't want to anyway. You have ideas for how to improve and expand efforts and are proactive enough to see those ideas through to implementation.
      • Bonus points if you have technical SEO experience.

      Benefits

      We're bootstrapped, profitable, and committed to building a sustainable company that will grow for decades to come. We've built a benefits package that invests in our employee's long-term personal and professional growth and well-being. Here's a sample of what that includes:
      • Work-Life balance. That means 8 hours of work, 5 days each week (for a total of 40 hours) because the time you spend outside of work is just as important as the time you spend working.
      • Flexible schedule and location. This is a fully remote position, so you can work from wherever you please and on a schedule that works best for you. All you need is a computer and access to a stable internet connection (which we sponsor!).
      • Generous paid vacation. 40 days of paid time off to use however you like (vacation, national holidays, etc.).  
      • Paid parental leave. 18 weeks of paid maternity leave and 5 weeks of paid paternity/adoption leave.
      • Education stipend. You'll have a monthly budget to buy books, courses, and other resources you need to continue learning and developing.
      • Competitive compensation.
      • And much more!
    • Bishop Fox is a leading security consulting firm serving the Fortune 1000 and high-tech startups. We protect our clients by finding vulnerabilities and building defenses before the attackers can break bad. From critical infrastructure to credit cards; social media to mobile games; flight navigation systems to frozen waffle factories — we’re right there hacking away.

      We’re seeking remote senior penetration testers to join our team – and help us build a more secure world.

      Who You Are and What You’ll Do

      You are a born penetration tester; you see problems (and solutions) in everything. You instinctively know your way around source code. You’ve plundered apps and pillaged networks (legally, of course). You have a passion for hacking that goes beyond a career – it’s a way of life for you. At this point, you may have accumulated a few disclosures, blog posts, or talks under your belt. if given the chance, you could probably Hack the Gibson. 

      With Bishop Fox, your responsibilities would include testing smart devices before they hit the market, hacking networks, and reversing software. Some days, you’ll be red teaming wireless networks and participating on social engineering engagements. Other days, you’ll be analyzing source code and building threat models. Every day at Bishop Fox, you’ll be learning.

      As a consultant, you’ll solve challenging technical problems and build creative solutions. As a trusted advisor, you’ll provide your expert opinion to help our clients navigate difficult business decisions. And as a senior penetration tester, you’ll lead teams on one-of-a-kind engagements, mentor co-workers, and contribute significantly to the advancement of our consulting practice.

      Why Bishop Fox

      Bishop Fox offers competitive salary, generous benefits, flexible schedules, and negotiable travel. If you’re looking for opportunities to grow professionally, this is the place. You’ll work alongside some of the most talented and experienced security consultants in the industry.

      We have a casual workplace environment, but we‘re consummate professionals.

      Your Education and Experience

      Our wants are simple: be good at and, most importantly, love what you do. Here’s a list of qualities we’re looking for, but don’t think that you need them all: 

      • Vulnerability assessment
      • Penetration testing and code review
      • Understanding security fundamentals and common vulnerabilities (e.g., OWASP Top Ten)
      • 2 - 5 years of application security experience
      • More than 3 years of security consulting experience
      • Additional experience in IT, security engineering, system and network security, authentication and security protocols, and applied cryptography
      • Scripting/programming skills (e.g., Python, Ruby, Java, JS, etc.)
      • Network and web-related protocol knowledge (e.g., TCP/IP, UP, IPSEC, HTTP, HTTPS, routing protocols)
      • Federal and industry regulations understanding (e.g., PCI, SOX, GLBA, ISO 17799, HIPAA, CA1386)
      • Strong communication skills (i.e., written and verbal)
      • CISSP, OSCP/E, GWAPT, GPEN, or GXPN certifications are helpful, but not a necessity
      • Advanced relevant academic training is a definite bonus
      • The self-discipline to work independently; as a remote worker, the same will be asked of you as all Bishop Fox team members.

      Candidates across the country (or even the world) are welcome to apply.

      Interested? Drop us a line today.

    • REQUIREMENTS


      * B.S. in Computer Science or equivalent experience followed by 5+ years work experience in using SQL and databases in a business environment

      * Expertise in Data Visualization

      * Experience with LookML (Looker) will be an advantage

      * Deep experience in the latest libraries and programming techniques

      * Familiar with SQL/NoSQL databases like MongoDB and their declarative query languages

      * Knowledge in using BI Analytics and related technologies


      WHO YOU ARE


      * You have accomplishments that showcase your capabilities by their success and technical depth.

      * You own new features from idea to completion.

      * Work well with a core team to design and execute major new features.

      * Enjoy contributing to a fast moving exciting project

      * Strong communicator and fluent in English with excellent written and verbal communication skills.

      * Thrive and excel in our diverse, distributed and agile team environment


      Our Benefits
      We know that people do their best work when they’re taken care of. So we make sure to offer great benefits.

      • Competitive Vacation Package

      • Annual Financial Allowance for YOUR development

      • Flexible Family Leave

      • Clevertech Gives Back Program

      • Clevertech U (Leadership Program, Habit Building, New Skills Training)

      • Clevertech Swag

      • Strong Clevertech Community



      How We Work
      Why do people join Clevertech? To make an impact. To grow themselves. To be surrounded by developers who they can learn from. We are truly excited to be creating waves in an industry under transformation.

      True innovation comes from an exchange of knowledge across all of our teams. To put people on the path for success, we nurture a culture built on trust, collaboration, and personal growth. You will work in small feature-based cross-functional teams and be empowered to take ownership.

      We make a point of constantly evolving our experience and skills. We value diverse perspectives and fostering personal growth by challenging everyone to push beyond our comfort level and try something new.

      The result? We produce meaningful work


      Getting Hired
      We hire people from a variety of backgrounds who are respectful, collaborative, and introspective. Members of the tech team, for example, come from diverse backgrounds having worked as copy editors, graphic designers, and photographers prior to joining Clevertech.

      Our hiring process focuses not only on your skills but also on your professional and personal ambitions. We want to get to know you. We put a lot of thought into the interview process in order to get a holistic understanding of you while being mindful of your time. You will solve problems derived from the work we do on a daily basis followed by thoughtful discussions around potential fit. Whatever the outcome, we want you to have a great candidate experience.


      Want to learn more about Clevertech and the team? Check out clevertech.careers.

      Clevertech Culture Video


    • Today

      Clevertech is seeking an iOS Developer to join us in developing premium native experiences for our consumers. In this role, you will deliver well designed, highly testable, and resilient applications. You will also be instrumental in driving our mobile technology roadmap forward and evangelizing mobile development and testing practices. The successful candidate is both deeply experienced with iOS development and a team player that thrives in a collaborative agile environment.

      You can deliver quickly while being clever to avoid missteps. You have an effective positive attitude that shines as you show your care about client and colleague concerns. You are always learning and are a transparent communicator even when it is challenging. You thrive on challenging yourself daily and seek to surround yourself with like-minded individuals.

      REQUIREMENTS

      • 5+ years of software development experience
      • Ability to effectively articulate technical challenges and solutions
      • Strong design and coding skills (Swift/Java/Objective-C/JavaScript/React Native)
      • iOS mobile development work experience
      • A solid grasp of fundamental algorithms and mobile applications
      • Deal well with ambiguous/undefined problems; ability to think abstractly
      • Passion for operational excellence
      • Bachelor’s degree in computer science, mathematics, a related field or equivalent work experience
      • Strong communicator and fluent in English with excellent written and verbal communication skills.
      • Knowledge about the Lean Startup and Agile Methodologies

      Our Benefits

      We know that people do their best work when they’re taken care of. So we make sure to offer great benefits.

      • Competitive Vacation Package
      • Annual Financial Allowance for YOUR development
      • Flexible Family Leave
      • Clevertech Gives Back Program
      • Clevertech U (Leadership Program, Habit-Building, New Skills Training)
      • Clevertech Swag
      • Strong Clevertech Community

      How We Work

      Why do people join Clevertech? To make an impact. To grow themselves. To be surrounded by developers who they can learn from. We are truly excited to be creating waves in an industry under transformation.

      True innovation comes from an exchange of knowledge across all of our teams. To put people on the path for success, we nurture a culture built on trust, collaboration, and personal growth. You will work in small feature-based cross-functional teams and be empowered to take ownership.

      We make a point of constantly evolving our experience and skills. We value diverse perspectives and fostering personal growth by challenging everyone to push beyond our comfort level and try something new.

      The result? We produce meaningful work

      Getting Hired

      We hire people from a variety of backgrounds who are respectful, collaborative, and introspective. Members of the tech team, for example, come from diverse backgrounds having worked as copy editors, graphic designers, and photographers prior to joining Clevertech.

      Our hiring process focuses not only on your skills but also on your professional and personal ambitions. We want to get to know you. We put a lot of thought into the interview process in order to get a holistic understanding of you while being mindful of your time. You will solve problems derived from the work we do on a daily basis followed by thoughtful discussions around potential fit. Whatever the outcome, we want you to have a great candidate experience.

      Want to learn more about Clevertech and the team? Check out clevertech.careers.

      Clevertech Culture Video

    • Yesterday

      Clevertech is a leading consultancy that is on a mission to build transformational digital solutions for the world’s most innovative organizations. Enterprise companies turn to Clevertech to help them launch innovative digital products that interact with hundreds of millions of customers, transactions and data points. By partnering with Clevertech these companies are propelling forward and changing their industries, business models and more.

      Based in New York City with fully remote development teams, Clevertech has built core product offerings for clients whose value was revealed in transactions valued in excess of $100 million. 

      The problems we solve everyday are real and require creativity, grit and determination. We are building a culture that challenges norms while fostering experimentation and personal growth. We are hiring team members who are passionate and energized by the vision of empowering our customers in a complex industry through technology, data and a deep understanding of client concerns. In order to grasp the scale of problems we face, ideally you have some exposure to Logistics, FinTech, Transportation, Insurance, Media or other complex multifactor industries.

      What you’ll do:

      • Collaborate with our team in every stage of a product's lifecycle; from planning to delivery
      • Create clean, modern, testable, well-documented code
      • Work within an Agile team in CI/CD environment with modern JavaScript technologies to develop complex web applications
      • Confidently communicate daily with clients to understand and deliver technical requirements
      • Manage your own workflow to meet the deadlines which you will have set with your team to ensure success

      What is Required:

      • B.S. in Computer Science or equivalent experience followed by 5+ years experience in a senior developer or architect role; ideally, you have delivered business critical software to large enterprises
      • Hands-on coding experience and expertise in front end Javascript frameworks like React and Angular (preferably mobile-first)
      • Hands-on coding experience and expertise in back end Javascript frameworks and related technologies, like Node / NPM, Express, Nginx, etc.
      • Database skills – You understand the use cases for relational and non-relational data, you’ve implemented code against several different database platforms. (Postgres, MongoDB, MySQL)
      • Strong communicator and fluent in English with excellent written and verbal communication skills.
      • Willingness to establish comfort with unit, integration and acceptance testing (Jest, TestCafe)
      • Excited by pioneering and managing fast changes common in early-stage product development

      Our Benefits We know that people do their best work when they’re taken care of. So we make sure to offer great benefits.

      • Competitive Vacation Package
      • Annual Financial Allowance for YOUR development
      • Flexible Family Leave
      • Clevertech Gives Back Program
      • Clevertech U (Leadership Program, Habit Building, New Skills Training)
      • Clevertech Swag
      • Strong Clevertech Community

      How We Work Why do people join Clevertech? To make an impact. To grow themselves. To be surrounded by developers who they can learn from. We are truly excited to be creating waves in an industry under transformation. True innovation comes from an exchange of knowledge across all of our teams. To put people on the path for success, we nurture a culture built on trust, collaboration, and personal growth. You will work in small feature-based cross-functional teams and be empowered to take ownership. We make a point of constantly evolving our experience and skills. We value diverse perspectives and fostering personal growth by challenging everyone to push beyond our comfort level and try something new. The result? We produce meaningful work

      Getting Hired We hire people from a variety of backgrounds who are respectful, collaborative, and introspective. Members of the tech team, for example, come from diverse backgrounds having worked as copy editors, graphic designers, and photographers prior to joining Clevertech. Our hiring process focuses not only on your skills but also on your professional and personal ambitions. We want to get to know you. We put a lot of thought into the interview process in order to get a holistic understanding of you while being mindful of your time. You will solve problems derived from the work we do on a daily basis followed by thoughtful discussions around potential fit. Whatever the outcome, we want you to have a great candidate experience.

      Craving more info? We’ve created a blog specifically about our Interview Process for the sake of transparency - we want to set you up to be as successful as possible when interviewing for a role with the ever-expanding Clevertech family!


      Want to learn more about Clevertech and the team? Check out clevertech.careers and our video highlighting Clevertech's Culture.

    • Brave Software
      Yesterday

      Brave is looking for an experienced iOS developer to help build our Brave Web Browser app. It's already receiving rave reviews and we are only just beginning. Jump in and work with a top-notch team and watch our adoption soar with your help.

      Technologies

      Swift, Objective-C, C++, Javascript, Xcode

      Skills & Requirements

      Requirements

      • 5+ years experience with iOS development
      • Strong Swift and Objective-C skills
      • Expert-level familiarity with Xcode and Instrumentation
      • Ability to create interfaces programmatically
      • Experience with software development via distributed development teams
      • Comfortable working in an open source setting
      • A passion for helping protect users’ privacy and security
      • Written and verbal communication skills in English
      • Proven record of getting things done
      • A CS degree or equivalent preferred

      Additional Preferred Skills:

      • Concurrency and Multithreading
      • CoreAnimation
      • UI/Unit Testing
      • C++ & Javascript

      The tech stack is composed of: CoreData, Swift, and JavaScript.
      The project is open-source on GitHub: https://github.com/brave/browser-ios

      We follow open-source peer-review practices. 

    • Clevertech
      Yesterday

      Clevertech is a leading consultancy that is on a mission to build transformational digital solutions for the world's most innovative organizations. Enterprise companies turn to Clevertech to help them launch innovative digital products that interact with hundreds of millions of customers, transactions and data points. By partnering with Clevertech these companies are propelling forward and changing their industries, business models and more.

      Based in New York City with fully remote development teams, Clevertech has built core product offerings for clients whose value was revealed in transactions valued in excess of $100 million. 

      The problems we solve everyday are real and require creativity, grit and determination. We are building a culture that challenges norms while fostering experimentation and personal growth. We are hiring team members who are passionate and energized by the vision of empowering our customers in a complex industry through technology, data and a deep understanding of client concerns. In order to grasp the scale of problems we face, ideally you have some exposure to Logistics, FinTech, Transportation, Insurance, Media or other complex multifactor industries.

      What you'll do:

      * Collaborate with our team in every stage of a product's lifecycle; from planning to delivery

      * Create clean, modern, testable, well-documented code

      * Work within an Agile team in CI/CD environment with modern JavaScript technologies to develop complex web applications

      * Confidently communicate daily with clients to understand and deliver technical requirements

      * Manage your own workflow to meet the deadlines which you will have set with your team to ensure success

      What is Required:

      * 5 years experience with JavaScript (React, Redux in the last 3 years)

      * Bachelor's or Master's degree in Computer Science or similar technical discipline

      * Database skills - You understand the use cases for relational and non-relational data, you've implemented code against several different database platforms.

      * Strong communicator and fluent in English with excellent written and verbal communication skills.

      * Strong understanding of the agile software development process

      * Excited by ambiguity and rapid changes common in early-stage product development

      Our Benefits We know that people do their best work when they're taken care of. So we make sure to offer great benefits.

      • Competitive Vacation Package
      • Annual Financial Allowance for YOUR development
      • Flexible Family Leave
      • Clevertech Gives Back Program
      • Clevertech U (Leadership Program, Habit Building, New Skills Training)
      • Clevertech Swag
      • Strong Clevertech Community

      How We Work Why do people join Clevertech? To make an impact. To grow themselves. To be surrounded by developers who they can learn from. We are truly excited to be creating waves in an industry under transformation. True innovation comes from an exchange of knowledge across all of our teams. To put people on the path for success, we nurture a culture built on trust, collaboration, and personal growth. You will work in small feature-based cross-functional teams and be empowered to take ownership. We make a point of constantly evolving our experience and skills. We value diverse perspectives and fostering personal growth by challenging everyone to push beyond our comfort level and try something new. The result? We produce meaningful work

      Getting Hired We hire people from a variety of backgrounds who are respectful, collaborative, and introspective. Members of the tech team, for example, come from diverse backgrounds having worked as copy editors, graphic designers, and photographers prior to joining Clevertech. Our hiring process focuses not only on your skills but also on your professional and personal ambitions. We want to get to know you. We put a lot of thought into the interview process in order to get a holistic understanding of you while being mindful of your time. You will solve problems derived from the work we do on a daily basis followed by thoughtful discussions around potential fit. Whatever the outcome, we want you to have a great candidate experience.

      Want to learn more about Clevertech and the team? Check out clevertech.careers.

      Clevertech Culture Video

    • Serverless (USA)
      Yesterday

      Who we are: Serverless is a Series A (Lightspeed Ventures, Trinity Ventures) startup that is changing the way cloud software is built and deployed. Our software is used by tens of thousands of developers from companies like EA, Coca-Cola, Nordstrom, and Nike, to get their cloud applications to market faster. We’re a small, distributed team that is obsessed with delivering value to developers. 

      As a Lead Solutions Architect you will serve in both a pre-sales and post-sales capacity to ensure the success of Serverless Framework Enterprise customers. You will achieve this primarily by working directly with customers and our sales team to provide technical expertise around our products, public cloud architectures, and operational strategies. We are a small but rapidly growing startup which means there will be plenty of opportunities to wear multiple hats, learn new skills, and grow your role along with the company.

      Responsibilities

      During the pre-sales process, work with prospective customers to understand their requirements, provide technical and operational overviews of our solutions, give demonstrations, and assist with proof of concepts.

      During the post-sales process, provide technical and operational assistance to customers to ensure their success with our solutions.

      Requirements

      A background as a developer

      3+ years experience in a technical, customer facing role (Technical Pre-Sales/Post-Sales/Sales Engineering/Solutions Architect, etc.).

      Deep understanding of the AWS platform, particularly their serverless compute offerings.

      Experience implementing public cloud infrastructure at mid to large enterprise companies.

      Great interpersonal skills including the ability to establish trusted relationships internally and with our customers.

      Great communication skills including the ability to ask probing questions and listen carefully.  You should also be able to explain technology trends through narrative and story.

      Experience with Serverless Framework.

      Ability for roughly 20% travel.

      We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

    • Overview of the role:


      We're looking for a Site Reliability Engineer with a passion for scaling and technical problem-solving to help us grow our SaaS platform in the cloud. You’ll have an understanding of Node applications (MEAN stack) You’ll help our applications get the proper love and care they deserve. You'll investigate, develop, automate, and communicate to get the job done.

      What awesome stuff you'll do:


        Collaborate with other engineers to help solve problems ranging from systems security to build automation
         Build tools to help developers to manage the applications in the SDLC
        Work closely with other engineers to solve technical challenges and ensure continued application scalability
        Research, develop and deploy tools to manage each part of the stack
        Build systems and tools to automate deployment pipelines
        Define and own best practices for our engineering teams and assist them in engaging these processes
        Influence our infrastructure direction with your ideas
        Stay current with industry trends, systems, and practices and teach others to help them level up

      What you'll need to be successful:

        A strong desire to innovate, experiment, collaborate and learn
        High standards for quality and attention to detail
        Excellent problem-solving and analytical skills
        Excellent oral and written communication skills
        Experience deploying and maintaining a Node application
        You’re a developer at heart and love to make tools to help other devs
        Experience with cloud concepts and experience applying them to an app
        Experience with application containerization (Docker)
        Experience with monitoring and alerting platforms and tools

      Bonus points for:

        Experience with CircleCI, ECS, Kubernetes, GKE, Terraform, Spinnaker
        Experience with ElasticSearch, Redis, Memcached
        Experience with MongoDB, Postgres
    • 2 days ago

      We are a full-spectrum e-commerce platform, used and loved by thousands of entrepreneurs all over the world. We have offices in Portland, Sydney and Manila.

      We are growing fast and we’re looking for an experienced DevOps engineer to work closely with our CTO in Sydney. If you’re not already in Australia, we’re open to sponsoring the right candidate so you can move to Sydney (about the most awesome and livable city in the world in our opinion).

      Our engineering team is a friendly and cosmopolitan bunch - British, French, American, Brazilian, Chinese, Slovakian, in fact from pretty much everywhere. They pride themselves on competence, no corporate-BS, transparency and flexible working. Everyone at Selz works from home or from the office whenever they want - wherever helps them most to do great work.

      One of our strategic goals is to provide our merchants with an exceptional, high-availability experience. We rely on the health, scalability and security of our ever-expanding cloud infrastructure to do that.

      So we are looking for talented and experienced engineers who know how to manage and contribute to our cloud infrastructure. You will be an “engineer to the engineers”, helping them to understand and leverage our infrastructure and platform to deliver even better features. Your contributions will have a lasting impact on Selz as we expand and evolve.


      What we're looking for

      Your main responsibilities will be to:

      Build and scale our cloud-based infrastructure

      Propose and implement design improvements

      Ensure high availability of production and pre-production systems

      Define automated pipelines that enable engineers to build, test and deploy their code

      Help engineers to operate and monitor services in production

      It would be great if you have:

      Solid foundation in Computer Science

      Familiarity with micro services architecture, runtime analysis, and deployment

      Expert level proficiency in Linux and Windows

      Experience in system automation – Majority of work includes writing and enhancing automation tools and infrastructure

      Knowledge of monitoring and alerting tools to track issues and continually improve the availability of systems. We want an alerting system where everything is actionable and automated

      Experience tuning and analyzing performance at all levels: OS, Docker containers and the application

      Knowledge of security hardening and analysis – IDS/IPS, log analysis, alerting

      Network analysis and troubleshooting experience – VPN, NAT, DNS, subnets, firewalls, TLS, tcpdump, wireshark, apparmor

      Prior experience implementing Disaster Recovery and Backups

      You'll fit in if…

      You want to be part of a team that cares about transparency, no BS, doing great work and having fun whilst you are doing it

      You want to be part of a modern, global, rapidly expanding company that is doing something exciting

      You’re organized and a good manager of time

      You think and act creatively to solve problems

      You are a good communicator and collaborator (essential as this a remote role)

      You take things very personally and are willing to go the extra mile

      Technology stack:

      Ubuntu, Windows, AWS, Redis, MongoDB, Elasticsearch, NGINX and IIS.


      Benefits

      A competitive salary

      Access to stock options

      Live in Sydney - like the most totally awesome and livable city in the world

      Surfing, snorkeling, BBQs and beaches (see above)

      We’re open to sponsoring the right candidate if you’re not already in Sydney

    • 2 days ago
      As a Platform Engineer at Serverless, you will be building large scale micro-service architectures and distributed data pipelines to support the backend needs of compelling user facing products. These needs go beyond functionality and encompass performance, reliability and cost-effectiveness at web scale. You will be responsible for maintaining and nurturing a cohesive architecture on a rapidly expanding and evolving project. In addition, you will be managing and operating infrastructure and services running on multiple data centers worldwide. Most importantly, you will have end to end engineering ownership - Ideation, Development, Release, Production support and Enhancements.


      Our ideal person is someone who has extensive experience building high throughput, low latency APIs and has operated distributed systems to offer stringent SLAs at scale. Someone who can quickly prototype functionality but also knows how to make services production-ready. You have the ability to adopt new technologies with ease and are comfortable being on-call as needed to support what you build.

      To excel in this role, you MUST be good at

      - Presenting complex ideas and approaches in simple communicable terms across engineering and management levels
      - Proposing solution alternatives, analyzing tradeoffs and making high impact product and engineering decisions
      - Independently solving complex problems as well as collaborating with other engineers on team initiatives
      - Evaluating and incorporating open source software into Serverless’ technical architecture
      - Rapidly Iterating on solutions and continuously delivering software with automated unit/integration tests
      - Collaborating to fellow engineers and embodying development best practices
      - Demonstrating flexibility and efficiency working with remote teams
      - Working with multiple programming languages in a polyglot environment

      Requirements

      * Minimum 4-6 years experience developing production-grade backends, APIs and data pipelines
      * Expertise in designing and architecting distributed systems that operate at web-scale
      * Background in cloud-centric technical architectures involving load balancers, distributed caches and eventually consistent databases
      * Ops automation experience with multi-region public cloud deployments, preferably AWS
      * Strong grasp of horizontal and vertical concerns of micro services such as discovery, rate limiting and monitoring
      * Experience being on-call to support live production software
      * Working knowledge of shell scripting, Continuous integration and delivery
      * Good understanding of foundational networking concepts, protocols and security (TCP/IP, DNS, TLS etc)
      * Strong programming fundamentals and ability to produce high quality, tested code
      * Mastery with one or more general purpose programming languages (Javascript, Python, Scala etc.)
      * Working knowledge of Go is a plus
      * Comfort with dynamic startup environments where change is constant and there is a need to be largely self-guided
      * BS or MS in Computer Science or related technical field

      If you are excited by the aforementioned responsibilities and meet the above qualifications, send us your resume and LinkedIn profile along with a note on why you think you are a good fit for this role. We are committed to providing all applicants a timely response.


      We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion. 

    • Crawlera is a smart downloader designed specifically for web crawling and scraping, removing the headaches of proxy management. It is part of the Scrapinghub platform, the world’s most comprehensive web crawling stack which powers crawls of over 8 billion pages per month. Crawlera is Scrapinghub’s most popular product and it’s biggest revenue generator, but it needs your help to get to the next level.

      Your key responsibilities will be to ensure that enterprise customers are able to achieve their business goals via Crawlera, and support the Sales team in achieving their quotas.
      You’ll love this role if you enjoy working on a variety of different projects and finding the best solution - even if it’s not a technical one. No two days will be exactly the same, and you’ll be interacting regularly with the Sales team and directly with customers.

      Job Responsibilities:

      * Onboard new enterprise Crawlera customers.
      * Help the Sales team to price contract agreements for new & existing customers and proactively monitor Enterprise customers’ usage.
      * Respond to support escalations from enterprise customers.
      * Talk with enterprise customers to quickly understand both their objectives and their code; Help them fix underlying issues in their code and Tune & configure Crawlera to best suit each customers’ specific situation
      * Take proactive measures to measurably improve enterprise customers’ ability to successfully use Crawlera without your intervention. This will involve different things, but it will likely include:
      - improving client libraries, documentation, etc for Crawlera;
      - Providing extended functionality via other products in the Scrapinghub platform, or popular open source frameworks;
      - Liaise with other product teams within Scrapinghub to ensure Crawlera is well integrated in the ways that best serve enterprise customer.

      REQUIREMENTS

      Job Requirements:

      * Have excellent communication in both spoken and written English.
      * Have a strong knowledge of HTTP and Networking.
      * Are comfortable taking ownership in business critical situations; you enjoy being the “go-to” person.
      * Take a logical, measurement-backed approach to prioritizing projects, and enjoy working with others that do the same.
      * Are naturally dissatisfied with inefficiencies and having to do the same thing more than once; you see ways to fix the underlying cause rather than only reacting to what’s in front of you.
      * Have a broad general programming background; strong problem solver.

      Bonus points for:

      * Familiarity with techniques and tools for crawling, extracting and processing data, asynchronous communication and distributed systems.
      * Previous customer facing experience.

      BENEFITS

      As a new SHubber, you will:
      Become part of a self-motivated, progressive, multi-cultural team.
      Have the opportunity to work remotely.
      Have the opportunity to go to conferences and meet with the team from across the globe.

      Get the chance to work with cutting-edge open source technologies and tools. 
    • We are looking for a team player who has in-depth experience with WordPress CMS. You will be the link between WebARX and WordPress community and you will lead the way how WebARX works with WordPress. 

      You can attend local and international WordPress events, travel the world with us and meet awesome new people. 

      If having flexible working hours and a possibility to work at home or in a local co-working space something that could work for you, make sure to let us know.


      Is it you?

      > You can work with PHP, HTML, CSS, JavaScript (jQuery)

      > You can write PHP code that is functional from 5.4 to 7.*

       >You can develop and work with responsive designs

      > You can write WordPress plugins, you understand how filters and actions work

      > You can interact with RESTful APIs and formats (JSON, XML)

      > You can implement security and you know what must be done with user input before it’s processed further down the application

      > You can work with security and website security in general, you can explain what SQLi, XSS, LFI, RFI, RCE, XSRF is on top of your head and know how to prevent it

      > You can write unit tests

      > You can work with Git and Jira


    • Daylytes is building a company that brings people together through sports. We believe sports coverage lags behind the rest of the social and mobile apps we use, and we plan to build a solution. We aim to bring our customers relevant, unique, and engaging daily highlights (daylytes) that surpasses current sports media options. We’re starting methodically by delivering a superior product in a few local niches, then will expand outward to cover an increasing number of cities and regions with a scalable solution.


      We are developer-centric, led by a technical founder with startup experience, venture backed, and aim to provide our developers with a distraction free environment where they can solve scalable problems, thrive, and grow. You will be one of the first five to join the company, and will get to play a critical role in the direction of the business. You will help define the platform, have responsibilities that are not redundant, and be held accountable by our small team of less than five


      Responsibilities



      • Development of web-app and backend that will serve the Daylytes mobile apps (our stack is Rails, with React Native on mobile, and PostgreSQL db's.)

      • Managing data gathering scripts, scrapers, and data cleansing programs used in our content aggregation and tagging.

      • Administration of a database of sports content and metadata that will be used by web and mobile front ends.

      • Working directly with mobile developers and being involved in technical decisions that will impact our core mobile app.


      Technical Requirements



      • Experience with Ruby or/and Javascript as well as exposure to a variety of general programming languages

      • Experience with web development

      • Experience with database-driven applications and creating an API (we use PostgreSQL, with some legacy MySQL databases in use)

      Nice to Have's


      • History working in a small startup environment

      • Prior work creating a consumer app and maintaining it in the App Store

      • Any portfolio of work that you can share, public repos, open-source contributions, etc.


      Qualifications


      • A bachelors or graduate degree in computer science, engineering, or equivalent

      • More than 3 years experience

    • Selfdecode (Overlap PST Hours)
      4 days ago

      About Us:

      We are a fast-growing and leading company in the personalized health space. We build software to help interpret peoples’ genetics, lab tests and symptoms in order to give personalized health recommendations.


      • Our primary goal is to give people the tools they need to live a healthier and better life

      • We are a flat organization and prioritize efficiency

      • We work as a team and every input and suggestion is taken into account, no matter who it comes from

      • We thrive on open communication and dedication

      • We are a meritocracy and people who show good abilities can move up in the organization fast.


      If this is the type of company you want to be a part of, apply now!


      Job Type and Pay:


      We are looking for a talented frontend developer. Pay will be in accordance with abilities and experience.



      • Full-time only

      • Position is remote

      • No agencies

      • Must work a minimum of 4 hours within PST time zone between 9AM to 8PM PST

      Required Duties & Skills:

      • Proficiency in React, Redux, and Redux-Saga

      • Must have a solid command of Javascript, CSS and HTML

      • Experience with React performance testing and performance optimization (React profiler, server-side rendering, code splitting/lazy loading)

      • Well-versed in source control with Git

      • Able to implement creative and visually-appealing frontend designs

      • Ability to translate designs, wireframes, and mockups into highly-composable code

      • Collaborating and troubleshooting issues with our backend team and other company stakeholders

      • Writing clean, readable code and tests

      • Giving and receiving feedback while working with a team

      • Strong English-language communication skills

      • Ability to work independently and as part of a team is essential

      Plusses:



      • Knowledge of React Native (for mobile app development)

      • Experience writing E2E tests with Cypress

      • Familiarity with AWS, bitbucket, and Heroku, Material-UI


      Our three companies:



      Selfhacked.com - With over 1.5 million visitors per month, SelfHacked is the best source of scientific information on supplements and health topics with integrity, no agenda or ideology. We strive for completeness and accuracy, and we work to make it accessible for everyone. The SelfHacked team includes 4 PhDs, 1 PharmD, 2 PhD students, 2 MS in biology, and a few biochemistry graduates.
      SelfDecode.com - We analyze people's DNA (over 15,000 users so far) and symptoms and give them health recommendations based on their DNA that are simple and easy to understand using our custom-built algorithms.


      LabTestAnalyzer.com - Provides high-quality, science-backed information and lifestyle, diet, and supplement recommendations based on lab test results.

      We are very selective in our process because we look for a very long-term, full-time partnership with our employees.


      We try to keep the process as short as possible so we don't waste anyone's time. We've designed our tests and procedures so that if someone doesn't score above a certain threshold for a given segment, they are booted from the application process early. Most people will not spend more than 10 min of their time on our process. People who do well keep progressing and ultimately get hired and love working for our company!


      If this is the type of company you want to be a part of, apply now!

    • Sana benefits
      4 days ago
      Our health system is broken, and it’s a huge problem. Costs are rising out of control while the patient experience gets worse. To make big improvements, we need innovative solutions that make great care available at affordable levels. At Sana, we are passionate about fixing this problem.

      To do this, we have built a new kind of health plan from scratch for employers and their employees. Our customers can offer rich benefits to attract and retain top talent while paying less than traditional plans. Sana uses proprietary technology to cut out waste and a novel financing structure that gives companies money back when claims are low, saving up to 30% on total costs.

      Sana is looking for a Software Engineer to join our small but growing team. As a successful candidate, you have demonstrated the ability to build, deploy and maintain large-scale, distributed applications with complex database schemas. You understand and use automated testing and know how to write clean, readable code.

      We are building a distributed engineering team and encourage all applicants to apply, regardless of location.

      We work primarily in Ruby on Rails and JavaScript, but are open to those with differing backgrounds. You should have a deep understanding of how to build software that goes beyond the ability to use these tools.

      What you will do

      * Tackle complicated projects to make health insurance work better for our members
      * Automate insurance claims processing
      * Build internal tools to support our operations team
      * Enhance our testing, monitoring and continuous deployment infrastructure
      * Help keep sensitive medical data safe and secure
      * Work with our operations team to build out a roadmap for new features

      About you

      * 2-4 years writing code as a Software Engineer in a production environment
      * Strong object-oriented design and coding skills
      * Working knowledge of Ruby, Javascript
      * Experience working with complicated systems at scale
      * Solid understanding of data structures and algorithms

      Tech we use

      * Rails
      * React
      * Docker
      * Elasticsearch
      * AWS
      * Linux
      * Postgres
      * Git

      About Sana

      Sana is a modern health plan solution for small and medium businesses. We use a more efficient financing structure and integrated technology solutions to cut out wasteful spending and get members access to better quality care at lower cost. Founded in 2017, we are an experienced team of engineers, designers and health system operators. We have the financial backing of Silicon Valley venture firms and innovative reinsurance partners. If you are excited about building something new and being a part of fixing our broken healthcare system from the inside, please reach out! 
    • Who are we?

      Plato is a new type of design agency. We empower people to do what they love from anywhere in the world. Our vision is to blend the best of human creativity with the power of Machine Learning to reimagine collaboration with each other, and partnership with our clients.

      We believe that if you hire talented folks, lead with trust, and give people the tools they need to succeed, then creativity will come. Our team is completely distributed, but we’re building new modes of operation together.

      Our team leverages technology to collaborate because we want to, dives into deep work when we need to, and (every so often) connects in real life because we like to. With us, you get the opportunity to be curious and collaborate with passionate peers, without sacrificing autonomy or career ownership.

      Plato is proud to be backed by Y Combinator and some of Silicon Valley’s best investors. Join us on our untraditional, inspiring journey.

      What We're Building

      Plato’s engineering team focuses on managing the complex flow of tasks, assets, and data between clients, creatives, and Plato agency staff, leveraging a workflow system to encode the processes for each types of design projects.

      We strive to:

      • enable our clients to request new design projects and provide feedback
      • let creatives in our network submit work and iterate
      • empower our agency team to oversee many projects with minimal coordination overhead

      Roles & Responsibilities

      • designing and building our core workflow engine
      • integrating or replacing the software tools used for managing agency processes
      • instrumenting and measuring efficiency metrics to help understand agency capacity
      • discovering and proposing optimizations to the agency team’s workflows

      Your Working Style

      • Strong Written Communication Skills: Plato is a remote-first team. In order to work effectively as a distributed team, it’s important to capture our thinking in a way that’s useful for asynchronous collaborators. - note about cover letters being required?
      • Productive Laziness: Plato’s goal is to scale beyond what other agencies have been able to accomplish. This involves relentlessly chasing down mundane tasks that can be automated, in order to free up creative thinkers to do what they do best. Successful Plato engineers will have found ways to automate their personal tasks or engineering workflows and enjoy analyzing existing processes and looking for optimizations.
      • Empathy for Users and Colleagues: We believe that engineers who genuinely care about their colleagues and users will be more effective in spotting potential improvements and in prioritizing tactical fixes that help users alongside the team’s core engineering work.

      Your Background

      • >= 5 years Web Development Experience: We are looking for engineers who can take ownership of large parts of our architecture. This requires thoughtful tradeoffs such as when to incur technical debt vs when to engineer something more robustly. We believe this kind of skill is earned through a track record of building and owning substantial systems. 
      • JS/React and Python: Though we use a Python/Django API backend with a React frontend, we believe that candidates with the right attitude and a willingness to learn are more likely to succeed than those with resumes that happen to contain the exact list of technologies we work with. This was our policy at the last company we founded (URX YC S’13), and lifelong learning is a core part of our engineering culture.
      • System Architecture: Independent of the tech stack, it’s important to understand various options for integrating a multi-component system through queues, databases, micro services, etc.
    • Respondent (US timezone)
      5 days ago
      Research is the oxygen for intelligent innovation, which is why Respondent is revolutionizing how it’s completed. Our mission is to be the most-trusted global marketplace for research that delivers higher-quality, faster connections to respondents.

      Respondent is a two-sided marketplace that connects market and usability researchers with the highest quality research participants in the world. Our platform gives researchers a single place to quickly find the right participants for their projects, as well as schedule and pay them instantly. It simplifies the work that’s necessary to conducting quality research. Companies like IBM, Airbnb, Uber, Microsoft, Procter & Gamble and many more have already integrated us into their research processes.

      Respondent is not only at the forefront of research we are also at the forefront of work trends. We are firm believers that the world is transitioning to a remote workforce and as a result, are an entirely distributed team. Cities are becoming more expensive and commutes are growing longer. Working on a distributed team gives our team members the chance to live in more affordable and desirable locations without a lengthy commute.

      We are a small, quickly growing startup. Working as a distributed team allows us to hire the best talent regardless of location (right now everyone works in a US Time Zone). As a growing startup all employees work up and down their vertical. You will work on things that seem more senior than you are used to (you’ll be answering problems that no one has the answers to) while simultaneously working on things that seem more junior than you are used to--and everything in between. Additionally, to fill gaps across our small team all employees work outside of what they might consider their normal job responsibilities. This blog post outlines how we work as a distributed team.
      We encourage those who are underrepresented in technology companies to apply!

      Responsibilities:

      * Directly manage seven engineers--we’re growing!--through coaching, giving feedback, having one-on-ones, assisting with career development, giving performance reviews, etc.
      * Hire for and build an incredible engineering culture.
      * Create and improve engineering processes, applications, and systems for scale (you are leading this from the ground up!), which you will need to ensure are documented and communicated. You will build the blueprint, which will be hugely impactful for the company.
      * You will report to the CEO, manage projects and collaborate with key stakeholders, including other teams such as design, product and sales.
      * Perform code reviews (we use Node.js).
      * Guide and build scalable backend applications to support the growing needs of the business.
          * Work with both SQL (we use Postgres) and NoSQL (Neo4j/MongoDB) databases and caching technologies like Redis.
      * Take full ownership and responsibility for building, shipping, and maintaining core features, end to end.
      * Collaborate with our Co-Founder and Architect to scale infrastructure and introduce new technologies.
      * One of your first projects will be to do an audit of how we do things (look at our processes, talk to engineers, etc.) and determine what are priorities should be.

      Who are you?

      * Proven ability to lead high performing teams and to promote an incredible engineering culture
      * A BS degree in Computer Science or other related technical fields preferred
      * Experience with Node.js applications in production (most of our stack), REST APIs, CI/CD and unit testing
      * Comfortable with agile methodologies (scrum, kanban, etc)
      We are looking for someone who matches our level of joy for the work we do, brings something new to the team, and elevates our game. Our values are: Always Researching, Ownership, Active Honesty, and Thriving Together. Read more about them here.

      Benefits:

      Working at Respondent is a unique experience. You will be part of a remote, diversified team around the US. and world. We care deeply about creating a cohesive, tight-knit culture that gets results. That’s why we offer our employees the following:

      * Work remotely from anywhere in a US Time Zone (this does not have to be in the US itself, but rather must be in a US Time Zone: ex. Mexico City, Mexico)
      * A new office set up, including a new Macbook Pro, desk, second screen, ergonomic chair, and wireless mouse & keyboard
      * Health insurance for US-based employees covered at 99% for individuals and 50% for dependents (non-US employees receive a healthcare stipend)
      * Short Term Disability covered at 100% for all US-based employees
      * Dental and Vision insurance offered at group rates to lower the cost for US-based employees
      * Four weeks of flexible vacation (need a bit more for religious or country holidays--no problem!)
      * Paid holidays
      * Stock options
      * Company retreats for teammates to get to know one another in-person: our last retreat was in New Orleans!

      Respondent is an equal opportunity employer 
    • NPM (US timezone)
      5 days ago
      Who We Are

      npm is the world’s largest software repository, with 11 million users and over 15 billion software package downloads every month. We maintain hundreds of open source modules, among those the npm CLI, one of the most active projects on Github. In order to ensure that the millions of users of our software can find the support they need to be successful we are cultivating a community of javascript developers.
      Our challenges extend beyond simply writing code or engineering software. We need you to help us grow our software, grow our users as engineers, and help turn our users into contributors.
      What You'll Do

      Do you have a passion for making your fellow developers' lives better? Do you want to have an impact on the daily lives of millions of engineers? Do you want to be on a team that cares deeply about the success and welfare of the contributors to their projects? If yes, this role could be an excellent fit for you.
      In this role you will…
      *  mentor members of our community in providing contributions to our projects and the javascript community as a whole
      *  introduce new features that have either been proposed by internal product management or via our public RFC system
      *  support and advocate for npm's open source community and communicate with them through npm.community and other public  venues
      *  organize our bi-weekly releases
      *  maintain and further improve the codebase of the CLI to make it even more stable and easy to change
      What We Value

      Our team values stability, communication, action, sustainability, empathy, and reflection. We work collaboratively to find the best solutions to problems. We write and speak constantly about our work, both to improve our own thinking about it and to communicate with one another and our users. Because the team is small, we also value creativity, and continual process improvements. Your work at npm will make every JavaScript developer in the world faster and happier.
      Our Code of Conduct

      npm exists to facilitate sharing code, by making it easy for JavaScript module developers to publish and distribute packages.npm is a piece of technology, but more importantly, it is a community.We believe that our mission is best served in an environment that is friendly, safe, and accepting; free from intimidation or harassment. We do not tolerate abusive behavior.See our unabridged code of conduct [here](https://www.npmjs.com/policies/conduct).
      Why you should join

      In joining the npm team, you'll become an important part of a small but dedicated engineering team. We strive to provide a sensible working environment that doesn't ask for or encourage habitual overtime and we offer flexibility in schedule. We have a progressive parental leave policy and vacation time is not just encouraged, but celebrated and enforced. We also understand that healthy schedules lead to better outcomes.
      We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups — women, people with disabilities, people of color, formerly incarcerated people, people who are lesbian, gay, bisexual, transgender, and/or gender nonconforming, first and second generation immigrants, and people from low-income families.
      Where We Can Hire

      Our headquarters are in Oakland, California. We are hiring humans from around the globe. We can best support you if you can overlap with US time zones. If you have experience working remotely, so do we. We cannot currently sponsor new work visas other than TN-1s, but we can transfer existing H-1Bs. 
    • Mothership engineering team is working towards Exchange product release. You have an excellent opportunity to jump on-board and join us on this exciting journey. Here is the portrait of a person we’re looking for.

      You agree that JavaScript has won the war, at least for now. It’s your favorite tool, and you mastered it while making apps and web servers for years. Your favorite front-end framework is React.js. You can use it in different variations depending on a task and a project size. You are an expert in node.js. You know it’s architecture, and you don’t hesitate to use a profiler to improve the performance of a service. You’re following best development practices. Your code is nice and clean, and you can be on the same page with your teammates about this.

      You passed through times of manual deployments and now enjoy the era of Docker containers. However, you prefer to be serverless. Although you can spin up any services and self-manage them, you're more happy with using managed cloud solutions. You love Firebase. You can tell us at least a couple of stories how did it help you to solve a business problem in hours instead of days and weeks. You’re not trying to dump QA responsibility on someone else. You agree that testing is a developer’s responsibility. You are proud of your typical above 95% test coverage. You can organize CI/CD flow and push a constant stream of features and patches to a staging environment, then to the production.

      We are all constantly learning, but that’s not your first reason for joining us. You come here, first and foremost, to add another solid mark in your track record of successful projects. You listen to business needs and can evaluate priorities. You don’t want to be micromanaged. You are feature and delivery oriented. You are keen to make a great product. If all the above is about you, please double check the requirements and responsibilities below, add your cover letter and apply.

      Requirements

      * Five years of production experience in apps and web servers development;
      * Expert knowledge in node.js and react.js;
      * Confident UI development with HTML and CSS;
      * A track record of projects built with Firebase and other serverless tools;
      * Experience building scalable APIs which is able to handle high-volume traffic;
      * Experience working in a startup environment;
      * A strong team player with excellent communication skills;
      * Ability to hack things together quickly;

      Responsibilities

      * Improve, add new features and build new software solutions for Mothership;
      * Design and implement APIs to integrate Mothership’s products with internal and external services;
      * Optimize development process by bringing best practices and improving CI/CD pipeline;

      * Own and deliver maintainable, well-tested code. 
    See 123 more Software Dev jobs
  • Customer Support (33)

    • mailparser.io (US hours)
      Yesterday

      Mailparser and Docparser are growing! To continue delivering a first class experience to our customers, we are hiring an experienced Customer Success Specialist.

      The role we are hiring for includes a broad variety of Customer Success related responsibilities, such as answering to support emails, getting on the phone with current and prospective clients, advising customers on how to best set up our software, doing product demos, and more.

      We are a fully remote team, but you don’t need to be based in the US. You need to be willing to work during US business hours. Extra consideration will be paid to talent in Europe that can service our clients in multiple time zones. We have customers in a lot of places ;) Our current team is spread across Central, Eastern (USA) and the Central Europe time zone.

      This is a part-time role (20 hours per week) with potential for full time growth.

      About Mailparser and Docparser

      Mailparser is the market leader in email parsing with thousands of customers around the globe. Mailparser makes it easy to extract data from recurring emails, such a contact inquiries, purchased leads, and much more.

      Docparser is a document processing and workflow automation solution trusted by hundreds of customers around the globe. Docparser customers range from small startups to Fortune500 companies who want to automate document based workflows. Docparser can be used to extract data from various types of documents, such as invoices, purchase orders, delivery notes, etc.

      With both products, we save clients time & money by replacing tedious manual data entry tasks with a fully automated solution.

      Responsibilities

      * Front-line technical support via email
      * Calling prospective customers who requested to be called back
      * Doing live demos of our products for higher tier prospects
      * Maintaining and extending our support documentation
      * Effectively communicate the opportunity our products provide and why clients should want to have our parser software(s) embedded in their daily operations

      Required Experience / Skills

      * Experience in a customer-facing customer success or account management
      * Decent technical understanding on how the web and cloud based applications work
      * English Native or Bilingual (Written and Spoken)
      * Strong interpersonal skills and experience building strong internal and external relationships
      * Available during US business hours
      * Reliable Internet connection – 10/mbps dedicated line (minimum)
      * Curiosity and willingness to learn
      * SaaS experience is a benefit

      How To Apply For This Position

      Please email us at [email protected] with your CV, cover letter and desired hourly rate. Please add “Customer Success Specialist” in the email subject line. Please ensure your CV & Cover letter are shared on Google Drive with a link we can access. If all of these considerations are not followed, we will have to omit you from consideration. Details are very important in this role.

    • Who are we? 
      TeamSnap is an award-winning communication and management service for recreational and competitive sports teams, tournaments and organizations. With over 20 million enthusiastic customers in 195 countries, TeamSnap is indispensable for teams, clubs and leagues worldwide.

      We value trust, communication and fun more than big company policies and rules, and we thrive on empowering our people instead of controlling them. TeamSnap has been named to Outside Magazine’s list of Best Places to Work three consecutive years.

      What you’ll be doing: 
      As a CX Specialist within our Sports Org department, you’ll be on the front lines interacting with our fastest growing customer segment dealing with our Clubs/Leagues, Tournaments and Website products.

      Here’s a quick look at your typical day:

      • Deliver exceptional and timely customer support through a high volume of chats and emails, using multiple support systems and tools.
      • Take ownership of customer issues and follow issues through to solve root problems.
      • Provide detail on problems or bugs for the Product Development Team.
      • Act as subject matter expert for both external customers and other internal departments.
      • Identifying ideas for being more efficient and more effective for our customers.
      • Partner with our Client Success and Sales organization to identify opportunities to cross- and up-sell.
      • Share feedback, suggestions, and concerns from our customers with the Leadership team.
      • Test newest features before they go live to our customers.
      • Maintain high level of KPIs.

      We’re looking for someone who . . .

      • Has infinite patience and willingness to answer seemingly simple questions with a friendly, cheerful attitude
      • Has strong shoulders, open ears and an open mind
      • Is not afraid to dig into a problem and find that one extra space in cell 7934 of the import file or help reorganize files for the 873rd time
      • Can think outside the box and come up with solutions, strategies and suggestions for organizing clubs, leagues and tournaments in a wide variety of sports and groups
      • Loves to multi-task and has no problem being pulled in several different directions at once
      • Can identify a customer need and match it to an available product or document the need for a future product
      • Loves being a teacher and a student, and never tires of learning something new
      • Looks at every interaction and thinks how can I do/be better
      • Gets excited by a challenge and strives to give their best every time
      • Can think and work independently but views their team as family
      • Loves a good puzzle and working to figure out the best solution

        You’ll definitely need:

      • Customer service experience - software, service, retail
      • High volume software support experience via chat, email, or phone
      • A true desire to help people
      • Experience with problem-solving and complex troubleshooting
      • Ability to write clearly and to give detailed written instructions
      • Ability to quickly learn new application features
      • Proven ability to multi-task, prioritize, and manage time effectively
      • Ability to work a flexible schedule - this position will require work during the week and on weekends
      • MS Office (basic Excel/Word/PP) experience
      • Intermediate knowledge with common browsers: Chrome, Firefox, IE, Safari (ie. deleting cookies, clearing cache, etc..)
      • Experience supporting customers in a Software as a Service (SaaS) environment
      • A love of Meerkats

      Bonus Points for:

      • TeamSnap Customer
      • Experience in team sports as a player, coach or parent
      • Experience testing software
      • Ability to find a needle in a haystack
      • Familiarity with CRM systems (Zendesk/SalesForce) and practices
      • Olympic Medal in Gymnastics or really just a medal in anything, as long as it’s not a participation trophy
      • Sense of humor - We’re fun!
      •  

      Location: 
      We are headquartered in Boulder, Colorado, but this job is remote (unless you happen to live near Boulder, in which case you’re welcome to come to the office). TeamSnap is a mostly-distributed company, so you must be very comfortable working with people who aren’t in the same physical location as you or each other.

      Why TeamSnap?

      • Work on a product that people use and love
      • While we’re still relatively small, we’re not a fly-by-night startup; we’re the leader in a massive market
      • We have a proven revenue model, an experienced executive team, solid funding, and a strong strategic plan
      • We have fantastic benefits, and you’ll have a stake in the company

      If you’re looking for an opportunity to show off the very best of your skills, in an environment of trust, respect and flexibility, this might very well be the best job you’ll ever have. We’re passionate about helping our customers spend less time organizing and more time playing.

      Benefits and Perks 
      We offer competitive salary and benefits, lots of opportunity to develop professionally, and the ability to demonstrate what you can achieve. TeamSnap is still small enough that your actions will help drive our success.

      Benefits include:

      • Competitive salary
      • Medical/dental/vision for you and your family
      • Education reimbursement up to $1,500/yr
      • Wellness stipend of $50/mo
      • 401K
      • Up to $300/yr to donate to charitable causes
      • Free TeamSnap service for your family and friends
      • Free TeamSnap swag.
      • Flexible PTO and vacation policy

      Diversity and Inclusion 
      TeamSnap is a company built around trust, kindness and collaboration, where diverse backgrounds, experiences and viewpoints are celebrated and valued. This is a place where everybody belongs.

    • As a Technical Support specialist, you will be the primary point of contact to Meeting Owl end-users, resellers, and potential customers through all customer support channels, including chat, email, phone and social media. We are looking for an enthusiastic self-starter, who is comfortable taking the initiative to deliver outstanding customer support.
      Owl Labs’ mission is to solve a problem we’ve all experienced: meetings suck, and they are especially painful for the remote participants on the other side of the call. Considering the rapid growth in remote and distributed work, this is a perfectly timed problem for Owl Labs to solve. The market is hungry for products and content that make remote and distributed work better.
      With $22.3M funding from Spark Capital, Matrix Partners, and Playground Global, Owl Labs has created the Meeting Owl, a 360° smart video conferencing camera that sits in the center of the table and uses robotics algorithms to automatically highlight different people as they talk. After launching the product in June 2017, thousands of companies have purchased the Meeting Owl, saying it offers the most natural and inclusive meeting experience they’ve ever seen.

      Job Responsibilities:

      * Become a Meeting Owl expert. Maintain up-to-date and comprehensive knowledge of the Owl, its features, and its supported video conferencing platforms.
      * Communicate Meeting Owl's features and benefits to potential customers, while answering all product questions and addressing their concerns.
      * Own customer issues from start-to-finish, ensuring customers receive the fastest and easiest resolution to their issues.
      * Troubleshoot and resolve hardware and software issues while maintaining excellent customer support by using standardized tools, or seeking additional help or guidance from Engineering teams as necessary.
      * Escalate interoperability issues to external support organizations in order to investigate solutions and ensure a high standard of customer success.
      * Demonstrate customer relations skills and maintain a positive company and product image during all interactions.
      * By extracting information through customer interactions, provide voice of the customer feedback and suggestions, and product troubleshooting feedback to the relevant teams.
      * Work with SQA and Customer Support teams by testing and qualifying Owl compatibility with new video conferencing platforms and hardware.
      * Write and edit knowledge base articles based on information learned by customer interactions, and input from subject matter experts.

      Required Skills and Qualifications:

      * Experience in a call center, tech support, or another role that has honed great customer service skills. Preferably in a high tech software or hardware environment.
      * Bachelor’s Degree or equivalent experience prefered.
      * Exceptional written and verbal communication skills required, with the ability to tailor custom messages.
      * Passion for learning about and mastering new technology, include software and electronics.
      * Ability to use your resources to troubleshoot technical problems, identify knowledge gaps, and quickly research and find answers to customer questions or issues.
      * Must have the ability to work independently and manage time effectively.
      * If remote, you must be motivated and thrive in a work-from-home or shared office space environment. Your work environment must have a strong internet connection.
      * Dedication to solving problems and delighting customers with quick, polite and efficient customer service.
      * Familiarity with a CRM or ticketing system, and with standard business applications (Google Sheets, Google Docs, Excel, Word, etc.).
      * Experience with video conferencing technologies in a business setting.
      * Experience setting up and troubleshooting Wi-Fi networks, or Wi-Fi connected devices a plus.

      Owl Labs is 33% remote and headquarters are based in Somerville, MA. This role can be either an on-site or remote position. Please specify in your application.


    • Normally we hire candidates for our Customer Champion team to work a standard Monday to Friday work week. However, right now we are in need of someone who can help our customers in a full-time, 5 day work week that always includes Saturday and Sunday. If you're excited about this role but you'd prefer a Monday to Friday work week, check out our jobs page for other roles that may be a good fit.

      Hi there!

      We're looking for someone who loves helping people solve tricky technical problems. If you love interacting with people on a daily basis to help them learn how to optimize their work then read on…

      We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. We hope you'll take the leap of faith and apply.

      Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

      About You

      You're empathetic to users and can easily put yourself in their shoes. You realize that not everyone has the same skill set and that smart people sometimes make mistakes. You make customers feel empowered after interacting with support and not stupid because of a small mistake.

      You obsess over the details. Maybe you have a one emoticon and one exclamation point rule of thumb for every email. Maybe it's only two sentences per paragraph. Either way, you make sure each word and each punctuation mark makes the customer delighted to work with you.

      You love solving problems. Every customer is different, many times radically so. You relish being able to meet their specific need, and also solving their problems that may have gone unsaid.

      You love to write. Almost everything at Zapier is done via written communication (both with customers and between teammates).

      You're persistent. Support at Zapier is much different than at many software companies. It's not the same questions over and over again, and often involves researching technical nuances of the apps we support. You love the opportunity to solve new problems every day and won't give up when you don't know the answer right away.

      You love doing things efficiently. At Zapier, the work you do will have a disproportionate impact on the business. We believe in systems and processes that let us scale our impact to be larger than ourselves.

      You love to set your own course. At Zapier, we have quick team meetings each week and one-on-one meetings every month and then we go make things happen. You get to make things happen without someone saying so.

      We believe giving the best support to our customers is important. For that reason, we only consider candidates who want to dedicate at least the next year or two to giving great support to Zapier customers.

      Things You Might Do

      Zapier is a small, fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

      • Help customers via email or chat to ensure they have the best experience possible (teammates tend to send 60+ emails every day), troubleshooting their problems and answering their questions.
      • Write documentation to help users help themselves (all the documentation on our help site is written and maintained by the support team: https://zapier.com/help/)
      • Work with the product team to build tools that will speed up and increase the quality of support at the same time
      • Experiment: this is a startup so everything can change

      How To Apply

      We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate.

      After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

      About Zapier

      For the past six years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

      We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

      We believe that with the right tools, you can have big impact with less hassle.

      We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

      We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

      The Whole Package

      Location: Anywhere (100% Remote)

      If you want to work remote, that's great. If you want to work near others, that's cool too. Our team of 170+ is distributed because it lets us work with the best people. You don't have to be located in the USA either. Some team members live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! You just need the skills and drive to succeed in this role and the ability to work from anywhere.

      However, due to the unique needs of support, we do hire with coverage for specific timezones in mind. Generally speaking, this means that we count on new teammates to work from the timezone they're hired in. As with every rule, there are absolutely exceptions and flexibilities, and advance notice of long-term timezone changes goes a long way! If you have any questions on this at all, we'd be happy to discuss the specifics of your situation during the interview process.

      Compensation:

      • Competitive salary (we don't use remote as an excuse to pay less)
      • Great healthcare + dental + vision coverage*
      • Retirement plan with 4% company match*
      • Profit sharing
      • 2 annual company retreats to awesome places
      • 14 weeks paid leave for new parents of biological or adopted children
      • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
      • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
      • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies

      *While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to US-based employees.

       

      Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.

      Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

      Apply Here
    • We promise you haven’t worked with anyone like us before.  We’re a Minneapolis, MN-based early-stage tech company that’s changing the way businesses do marketing, lead generation, and conversion rate optimization online.  With a growing team that works closely together, we move fast and enjoy what we do.
      As a Technical Support Specialist, you’ll have turbo-charged technical skills, think deeply about the best solutions, and want to work with a fantastic team of people.
      Come join the fun and build something great with us.

      What you’ll do:

      Your day-to-day responsibilities will shift and grow but to start with, you will:
      * Take great joy in answering questions and solving the problems of our fantastic customers
      * Know how to really listen and have empathy for the customer’s situation
      * THRIVE on going the extra mile…even when it’s not asked for
      * Help build our knowledge-base of answers to frequently asked questions
      * Stay current with our new products, features, and integrations, reinventing your problem-solving to incorporate this constant change
      * Fearlessly push to hit ticket response goals both in terms of speed and accuracy
      * Leverage resources available to you and our systems to make the team’s hard work go further than anyone thought possible

      What you’ve done:

      You have a unique combination of skills, talents, and mindset, including:
      * Pride in providing world-class support and have a positive personality to boot
      * Some Technical Support or online help desk experience
      * Are great at answering emails and support tickets, and you’re not too bashful to get on the phone to work through customers' issues in real time
      * Experienced in some (or all!) of our technology stack: WordPress, e-mail marketing apps/Email Service Providers (ex. MailChimp, ConstantContact, and AWeber) or CRM's (ex. ZenDesk or Salesforce.com)
      Who you are:

      * Support is in your DNA and you get a rush out of helping people
      * You’re looking for a place to let your inner Geek shine
      * You have a superhuman aptitude for grammar, you're a pro at spotting typos and have a flair for proper punctuation
      * You're incredibly positive and enjoy making another person's day
      * You possess technical adaptability in a constantly changing and expanding work environment
      * You often ask yourself “I wonder what will happen if…?” and aren’t afraid to test your hypotheses to see if they work (because if they don’t you’ll still learn something!)
      Finally, you know how job applicants always say they have “great attention to detail?” That’s not just a phrase with us: it’s a must-have for success. You’ll need to pick up on nuances in support tickets and tiny details in emails. If you’re not truly detail-oriented, this won’t be a great match!

      Who we are:

      Leadpages was thrilled to make #297 on the 2017 Inc. 5000 list (we were #3 in Minnesota) and to be named a Star Tribune Top Workplace for the past three years in a row! To learn more about the teams that have helped us achieve these honors, we invite you to visit our Instagram and About pages.
      We consider working for a successful early-stage tech company to be a lifestyle choice rather than a job choice.  You will work hard and face exciting challenges, but our positions come with amazing advantages and fulfillment to those who earn them.  If you bring your ‘A game’ to the table, here’s what we’ll bring:

      * Competitive pay, benefits, and equity
      * 2 (yes, two) work-from-home days per week
      * A gorgeous, bright office, conveniently located in Downtown Minneapolis
      * A fully-stocked snack bar and drink fridge to keep you fueled
      * The chance to learn from some of the best people in the business, including our fiercely compassionate leadership team
      * Career development isn’t just idle chit-chat but a tangible outcome of our robust People & Culture function In 2016, we were overjoyed to give promotions to 27% of our stellar employees.
      * Challenging and meaningful problems to solve - you will invariably make a difference and impact
      * A vibrant and devoted team, who still finds time for fun
      * Finally, no politics and no jerks

      At Leadpages, we strive to create an inclusive workplace that upholds the dignity of all people. We value, respect, and celebrate everyone’s individualities and honor their unique strengths from all different walks of life. We believe that embracing diversity of thought and perspective encourages collaboration that leads to product (and people!) innovation, diverse products and a successful business.

      Sound like you?

      To apply, please submit your tailored resume (using the “Apply” or “Submit Resume” button), a link to your LinkedIn profile, and a cover letter explaining why you feel you are a fit for this position. We won’t be able to individually respond to all applicants, but if we feel you’re a strong match, someone will be in touch within 5 business days. Thanks and we look forward to hearing from you! 
    • Salary: US$21,000 per year

      Work from home FULL TIME for a woman owned company supporting FIELD SERVICE BUSINESS OWNERS! Help build small businesses in our country!

      We are looking for a fun and capable Customer Service Representative to perform a variety of administrative and clerical tasks remotely for our clients, their employees and customers.. Duties of the CSR include providing support, assisting in daily office needs and managing the company’s general customer database, scheduling, dispatch and administrative activities.

      What does a Remote CSR do?

      CSR responsibilities include taking incoming calls, texts and emails to the business. Scheduling appointments, preparing reports and maintaining accurate client records. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using online scheduling software, Trello and SLACK. Ultimately, a successful CSR should ensure the efficient and smooth day-to-day operation of their client’s office remotely.

      Responsibilities:

      Answer all incoming business phone calls, texts and emails, create and send custom quotes

      Organize and schedule proposal appointments

      Write and respond to email, correspondence between clients and their customers

      Organize and schedule work orders with appropriate crews

      Develop and maintain client’s online database

      Provide general support and manage expectations of customers

      Act as the point of contact for internal clients and external customers

      Requirements:

      Ability to work 8am-5pm in any US timezone.

      Upbeat energetic voice, tone and demeanor.

      High speed internet to your home/office-verified by a speed test

      Close access from your office/workspace to your incoming internet’s router

      Proven experience as a customer service rep, an administrative assistant, virtual assistant or office admin assistant

      Access to desktop/laptop computer with internet access and external mouse

      Working knowledge of online software tools like Trello and SLACK

      Excellent time management skills and the ability to prioritize work

      Attention to detail and problem solving skills

      Excellent written and verbal communication skills

      Strong organizational skills with the ability to multi-task

      High School degree; any experience in DISPATCH, CUSTOMER SERVICE, PHONE SUPPORT, REMOTE WORKER, FIELD SERVICE OR HOME SERVICE BUSINESS, CALL CENTER or ADMINISTRATION a PLUS!

    • Airtable (EST, CST, MST or PST)
      1 week ago

      Airtable is seeking an enthusiastic Customer Support Advocate who can act as the champion of our customers. Airtable users span every industry and every function—they are cattle farmers, Fortune 500 companies, and city governments—which means our Customer Support A will be supporting a diverse and dynamic range of use cases. 

      We're looking for someone who excels at identifying the root of a problem (distinguishing between proximate and ultimate causes), and whose passion is uncovering creative, out-of-the-box solutions. The right person won’t just field questions, but will use our support platform as a vehicle to identify and solve the deeper needs of our customers. The role requires high empathy and an entrepreneurial spirit: the right answer won't always be obvious, but you see this as part of the fun!

      Our customer support team is small but growing rapidly, which means that this is a unique opportunity to help define Airtable’s voice and support function. The job is fully remote--we’re a flexible team and believe your best work can be done anywhere.

      What you’ll do

      • Provide exceptional, consultative customer service, helping everyone--from nonprofit managers to Fortune 500 executives--realize their goals through Airtable
      • Collaborate with your peers on the Product Specialist, Customer Success, and Sales teams to ensure our customers are getting the most out of their Airtable experience.
      • Develop product expertise in Airtable, learning to model any kind of workflow, from editorial calendars for major publications to fire truck inventories for fire departments.
      • Understand and capture customer feedback to help highlight trends for future product, growth, and marketing initiatives.
      • Anticipate customer needs and problems before they surface; develop deep customer intuition.

      Why's this job awesome? Because you'll...

      • Be working with customers who are truly excited about Airtable and eagerly looking for your help in becoming Airtable masters
      • Have the opportunity to fly to HQ in San Francisco twice a year for fun team-building events
      • Work out of the comfort of your own home (we offer a $5,000 stipend toward making your remote office as comfortable and productive as possible)
      • Work within a remote-friendly culture with an incredible team

      Who you are

      • Problem solving excites you!
      • Written communication is your forté; you can distill complicated topics into something clear and succinct
      • You approach every situation with high empathy
      • You believe support can transform user experience
      • You are a self-starter who takes initiative and is energized even when a clear path isn’t laid out for you
      • You're willing to travel to San Francisco twice per year
      • You have 1+ years of professional experience, ideally in a fast-paced environment
      • You have experience setting up and using Airtable (personally or professionally)

      Bonus points if

      • You have experience working for a high-growth startup
      • You have a background in education
      • You’ve worked in a customer-facing role before
      • You have a consulting background or professional project management experience

      What we offer

      • Health care: we have you 100% covered (and your dependents 50% covered) with competitive medical, dental, and vision insurance. You'll also be eligible for a complimentary membership to One Medical Group.
      • Learning & Development: we offer a $2,000 per year stipend for your personal career development
      • Gym Membership: We’re proud to provide employees in our San Francisco and New York offices with complimentary gym memberships to Equinox, or up to $100/month reimbursement towards any other gym.
      • Generous PTO, sick leave, and parental leave

      About Airtable

      Airtable's mission is to democratize software creation, similar to the way the Macintosh democratized personal computing. Software is arguably the most important creative medium of the last century, yet most people cannot build their own software. Airtable gives people and companies a “lego kit” they can use to create custom applications on their own, regardless of technical experience.

      We’ve raised $170M in venture funding, including most recently a 100M Series C from Benchmark, Thrive, and Coatue.

      Airtable is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

      Learn more about the product and signup before applying at http://airtable.com

    See 26 more Customer Support jobs
  • Design (22)

    • Remote

      This position is remote based.

      A brief overview:

      GitLab is building an open source, single application for the entire DevOps lifecycle—from project planning and source code management to CI/CD, monitoring, and security.

      We’re looking to add a Senior Visual Designer/Illustrator to our already large team of UX Designers and UX Researchers to help beautify GitLab's UI and refine our design system. If you're an outstanding Illustrator & Visual Designer who is experienced at designing pixel-perfect UI components for enterprise tools, then you may be a great fit.

      At GitLab, we live and breathe open source principles. This means our entire handbook is online, and with a few clicks you can find the details of future releases and an overview of the product vision you’d contribute to when working here. We’re planning to more than double the UX team's size over the next year. You can look over our organizational chart to see other open vacancies.

      What you can expect in a Senior Visual Designer/Illustrator role at GitLab:

      • You’ll be expected to refine and extend the existing custom icon library, and create illustrations for things like null states, error pages, and supplemental illustrations on design.gitlab.com.
      • You’ll create deliverables (lo-fi wireframes, hi-fi mockups, prototypes, hi-fi visuals etc.) to communicate ideas, as needed.
      • You’ll partner with UX Designers and Researchers to conduct user testing, incorporate feedback, and share findings and recommendations.
      • You’ll review new designs created by UX Designers to help ensure consistency throughout the system.
      • You’ll help create and maintain documentation for the design system.
      • You’ll work with developers to iterate on and refine the UI experience. You’ll also implement designs in HTML/CSS, as needed.
      • You’ll be expected to help break down designs to fit within the monthly release cadence.

      Projects you might work on:

      You’ll spend much of your time helping to move Pajamas Design System components to a "Complete" status. You’ll also identify refinements to optimize existing components, while collaborating with Frontend Engineers, Developers, and UX Designers.

      You should apply if:

      • You have a portfolio of beautifully executed illustrations, enterprise UI designs, and SVGs. (Animated SVGs are a bonus.)
      • You're a master at creating useful icons and elegant UI interactions.
      • You've helped to create a Design System that's implemented in code.
      • You understand accessibility and how it impacts visual design.
      • The idea of playing a key part in the evolution of our Pajamas Design System is truly exciting to you.
      • You’re able to write custom HTML and CSS. (Any JavaScript skills would be a bonus too.)
      • You’ve worked for a company that builds and maintains a deeply complex product.
      • You’re humble and able to freely discuss your own strengths and weaknesses (and those of others), but always in a kind and appropriate way.
      • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.

      What it's like to work here at GitLab:

      The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in 51 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.

      Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. Also, every nine months or so, we’ll invite you to our Contribute event.

      Our hiring process for this Sr. Visual Designer/Illustrator position typically follows four stages where you’ll speak with one of our Global Recruiters, a UX Designer, a UX Manager and the UX Director. The compensation for this Sr. Visual Designer/Illustrator aligns with the compensation for the UX Design role, which can be found at the bottom of this page.

      Hiring Process

      Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find her/his job title on our team page.

      • Selected candidates will be invited to schedule a 30 minute screening call with our Global Recruiters.
      • Next, candidates will be invited to schedule a 45 minute first interview with a UX Designer.
      • Candidates will then be invited to schedule a 1 hour interview with the UX Manager. This interview will include a run-through of basic UX and UI dev skills as described in the responsibilities.
      • Candidates will be invited to schedule a third 45 minute interview with our UX Director.
      • Successful candidates will subsequently be made an offer via email.

      Additional details about our process can be found on our hiring page.

       

      Remote-CENTRAL
    • Yesterday

      About Status 
      We are building the tools and infrastructure for the advancement of a secure, private, and open web3. As a product, Status is an open source, Ethereum-based app that gives users the power to chat, transact, and access a revolutionary world of DApps on the decentralised web. With the high level goals of preserving the right to privacy, mitigating the risk of censorship, and promoting economic trade in a transparent, open manner, Status is building a community where anyone is welcome to join and contribute. As an organization, Status seeks to push the web3 ecosystem forward through research, creation of developer tools, and support of the open source community.

      Who are we? 
      We’re a remote team of made up of 50+ core-contributors and growing community of members scattered around the globe. We have aspirations to be a decentralised autonomous organisation (DAO) in the near future. We care deeply about open source software, and our organisational structure does away with hierarchy and fixed work hours. We believe in working with a high degree of autonomy while supporting the organisation’s priorities. We care a great deal about transparency - anyone can view our: development (https://github.com/status-im/swarms) , Town Hall meetings (https://www.youtube.com/channel/UCFzdJTUdzqyX4e9dOW7UpPQ) and conversations (http://get.status.im/chat/public/status ) .

      The role 
      We are looking for an experienced product designer to help us build exceptional user experience across Status products. Working with Engineers and Designers to implement our evolving design system, you’ll play a key role in shaping the future of Status products and have a real opportunity to make a big impact on how people interact with the web in a new way.

      Your responsibilities:

      * Distill complex features and workflows into simple intuitive experiences. 
      * Continuously seek and prioritise design needs for the product and engineering teams. 
      * Define and scope requirements and use cases for each design iteration. 
      * Deliver carefully thought out design flows and interaction patterns, following best practices as well as proactively gathering feedback. 
      * Continuous involvement with developers and product managers to find elegant and creative solutions that guide analysis of technical feasibility as well as respect technical and organisational constraints. 
      * Delivery of detailed design specification in combination with conversational handoff to Engineers. 
      * Ensure timely feedback loops with Engineers and QA to verify implementation and optimize designs where needed. 
      * Align with design team to ensure an excellent end-to-end experience in support of key user goals: Pay, Chat, Browse, Manage.

      What you bring:

      * 2-3 years of experience designing digital products in an industrial environment. 
      * A great portfolio that showcases your experience in designing digital products, your design process, interaction design and visual skills. 
      * Excellent written and verbal communication skills with an ability to explain your design decisions, the problem you are solving, your preferred solution and alternatives. 
      * Experience working with Engineers, PMs, UXRs & Marketing. 
      * Experience in designing cross-platform products for iOS,Android, Desktop and Web. 
      * Proven capability of mapping and navigating technical limitations and finding elegant solutions. 
      * Think in systems and patterns but with ability to break them. 
      * Experience shipping mobile products. 
      * Adopt a modern design workflow and willing to work in Figma. 
      * Ability to prototype your designs with a tool of choice and appropriate fidelity (we use Framer and Principle). 
      * A love for well-made user interfaces and experiences that balance form and function. 
      * Interest in the principles of blockchain, the decentralized web and privacy. 
      * Living in, or comfortable working in, CET ± 2h.

      Bonus points:

      * Able to write and edit React code components. 
      * Have used GitHub, or a similar software versioning tool, before.

    • Elastic (Selected countries)
      ui
      2 days ago

      At Elastic, we have a simple goal: to pursue the world's data problems with products that delight and inspire. We help people around the world do extraordinary things with their data. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. Often, what you can do with our products is only limited by what you can dream up. We believe that diversity drives our vibe. We unite employees across 30+ countries into one unified team, while the broader community spans across over 100 countries.

      We are looking for a talented visual designer with agency or in-house design team experience. You have crafted imaginative advertising campaigns , defined design systems and collaborated with talented content owners. Come join our distributed team of creatives and help us build a fun, quirky and memorable brand.

      Please note that a portfolio is mandatory for consideration. We appreciate your understanding.


      This is a distributed role to be located in one of our entity countries including (and in no particular order) USA, Canada, the Netherlands, UK, Germany, France, Switzerland, Sweden, Norway, Spain, Denmark, Hong Kong, South Korea, Japan, Australia, or Singapore.


      What You Will Be Doing:

      Develop promotional campaigns - Work closely with our Product Marketing, Demand Generation and Content teams to develop and design campaigns to promote Elastic the company, build our brand as well as promoting our products.

      Evolve our design system - From icons, typography and color palette to illustration and photography, you will know how the pieces come together and why. Enforce design standards, curate asset libraries and enforce brand integrity.

      Support internal partners - through clear guidelines, assets and creative problem solving.

      This can include both internal and external initiatives like events, product launches, training and company culture.

      What You Will Bring:

      6+ years of working as part of design teams at creative agencies or in-house. This is not an entry-level or associate role.

      You have strong art skills. You must be a doodler and a storyteller. Concept sketches are a must when working with our content team and copywriters. Icons? No problem, you’ve been there and done that.

      Strong portfolio with examples of advertising campaigns, design systems and asset creation. Breadth is important to us. (mandatory)

      You have mastered all the usual Adobe tools, such as Photoshop, Illustrator, InDesign. Mandatory emphasis on Illustrator.

      Excellent interpersonal skills, including the ability to communicate effectively in small and large groups and defend your design decisions.

      Prior experience working in the technology industry. You enjoy learning about new technologies and are able to collaborate with Product Marketers as well as Product Managers and Engineers.

      Understand business goals, product roadmaps and user insights to translate into clear design priorities for yourself.

      We also use Sketch to design web pages and ads. Yes, presentation tools like Keynote will be used.

      Stay current with the latest design and technology trends across web, desktop, and mobile platforms, and adopt modern techniques as appropriate.

      Ability to uphold responsiveness and collaboration in a remote environment. You are an organized self starter with strong communication skills. Being part of a distributed team requires proactive communication and sometimes even oversharing.

      Bonus Points:

      Experience with animation/video production process. Working with writers to develop storyboards.

      After Effects: You enjoy bringing stories to life with animation. Maybe just fun, animated gifs. It’s all good.

      Additional Information:

      Competitive pay based on the work you do here and not your previous salary

      Equity

      Global minimum of 16 weeks of paid parental leave (moms & dads)

      Generous vacation time and one week of volunteer time off

      An environment in which you can balance great work with a great life

      Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do

      Distributed-first company with Elasticians in over 30 countries, spread across 18 time zones, and speaking over 30 languages!

    • Guilded.gg
      5 days ago
      As one of the first product designers at Guilded, you’ll be involved in every aspect of the product process, from brainstorming to launch. You’ll be combining your product, interaction, and visual design skills to create polished experiences for our growing community.
      Guilded is a fully remote team. We know that many people are the happiest and do their best work when they’re empowered to build on their own schedule. If that sounds like something you’d like, we’d love to hear from you.

      What you should have
      • 5+ years of product, visual, and/or interaction design experience
      • 2+ years of designing consumer-facing products
      • Demonstrated experience with end-to-end product design
      • Experience with developing and using design systems
      • Self-motivated and able to work completely autonomously. You should be able to prioritize high volumes of work effectively and efficiently
      • Strong team collaboration skills. Able to communicate often and clearly, give and solicit feedback to both engineers and product
      Bonus points
      • Experience with various design tools, primarily Sketch
      • Animating and prototyping skills
      • Knowledge of HTML/CSS (this will make our engineers happy)
      • Love memes
    • NPM (US timezone)
      6 days ago
      About Us

      As the world’s experts in JavaScript, it is npm’s mission to provide tools that reduce friction for JavaScript developers.  npm is the package manager for JavaScript(and TypeScript, and WASM, and many other JS-adjacent technologies), the most important and fastest growing programming language ecosystem on earth.Over 11 million developers use npm every day, at every company with a website.  npm, Inc. is the company behind this revolution, developing products to bring value to enterprises in every vertical. It is not an exaggeration to say that npm has shaped how software development is done.
      We believe that the best way to succeed is by taking care of ourselves, our families, our users, and one another. We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups — women, people with disabilities, people of color, formerly incarcerated people, people who are lesbian, gay, bisexual, transgender, and/or gender nonconforming, first and second generation immigrants, and people from low-income families.

      About this role

      We’re looking for a Principal UX Designer to join our growing product and UX team, to help define the future of JavaScript development for our massive, global customer base.  We will give you freedom and autonomy to do your best work, with the support and camaraderie you need to enjoy your job. We’re looking for someone who can be a senior individual contributor and an organizational leader today. As we grow, this role will become either a senior mentor or a direct manager of our future UX team.
      As a Principal User Experience Designer, you'll be involved in the full life-cycle of design. You will be a leader on a team of product and UX professionals focused on enabling JavaScript developers - and the companies that employ them - to reduce friction and build amazing things. You will play a principal role in defining the future of our suite of solutions. You will also be part of one or more agile teams as a UX Design lead, working on a daily cadence with product management and engineering to bring our solutions to life.

      Key Responsibilities

      * Design and lead user research activities - interviews, concept testing, participatory design and usability studies
      * Work with product management to understand business problems and design effective solutions in npm products
      * Support product managers in making clear decisions that promote well-defined, timely, usable releases.
      * Develop prototypes, user workflows, storyboards, wireframes, hi-fidelity mock-ups, design specifications, and detailed design assets.
      * Define, develop and review all user interface as well as usability requirements.
      * Communicate and collaborate with senior stakeholders from across the company, maintaining a trusted relationship with Engineering, UX, Marketing, Sales, Support and executive management.
      * Work directly as part of a cross-functional scrum team to communicate and build elegant user interfaces into npm solutions
      * Evolve company design language and standards.
      * Mentor and help build out a UX team.

      Qualifications

      * 8 or more years of relevant work experience as Sr. UX Designer, Architect and/or Manager
      * Direct experience working with agile teams building, improving and launching great software products
      * Understanding of design systems, as well as experience leveragingand contributing to design systems
      * Proficiency with industry-standard design and prototyping tools(e.g. Axure, Invision, Sketch, etc.)
      * Experience building prototypes to communicate design concepts to users and project partners
      * Excellent communication skills, both written and verbal
      * Unafraid of ambiguity and willing to learn new skills
      * Experience in a fast-paced, iterative development environment using methodologies such as scrum

      You'll love this job if...

      * You enjoy working with directly with agile engineering teams employing modern software development and release practices
      * You love listening to customers to understand their problems and discover what they need to solve them
      * You have worked in companies that build user-focused Enterprise SaaS solutions
      * You have plenty of enthusiasm about JavaScript, open source, security tools and the developer toolchain.
      * You enjoy working directly with product managers and engineers to create terrific user experiences.
      * You get excited by collaborating with a dedicated and professional team to deliver amazing results.
      * You are inspired by thinking on your feet, making both plans and trade-offs.
      * You enjoy solving analytical problems and tracing out edge cases.

      * You have a great sense of humor and drive to have fun! 
    • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Design Specialist to help us change the way digital products are designed.

      About the Team:

      The Design Transformation team is the professional services arm of InVision. This global team, composed of design practitioners and design leaders, works with our Enterprise prospects and customers to help them address top organizational challenges. Topics we consult on include elevating the value of design, design leadership, design at scale, best practices for Design Systems, and more. Plus we have a ton of fun along the way in a diverse and distributed team.

      What you’ll do:

      • Serve as a trusted advisor to our clients
      • Consult with design leaders on design maturity and organizational challenges
      • Collaborate with clients and InVision account teams to understand client challenges and identify opportunities where InVision can provide solutions through products or services
      • Help scope project proposals to ensure a successful outcome for InVision and the client
      • Develop and deliver customer-facing workshops, training, and other bespoke content
      • Represent InVision and Design Transformation by speaking at industry, InVision and client events

      What you’ll bring: 

      Minimum qualifications:

      • 5+ years working in a product design organization or agency preferably with experience in design leadership, design operations or supporting design transformation
      • Experience working in product design in B2B or B2C enterprise companies or design agency
      • Passion and real experience with educating, facilitating and engaging others in best practices, trends, and design tools
      • Comfortable with public speaking in front of audiences of all sizes
      • Strong personal network in the design & tech community
      • Ability to operate effectively under ambiguity

      Preferred Qualifications:

      • Experience and ability to coach and teach executives in a transformative way
      • Experience with organizational change initiatives within large organizations
      • Strong credibility engaging C-Level stakeholders around business and technology transformation

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    • ui
      1 week ago

      InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of an experienced design leader who will lead our Design Transformation team and help us scale our professional services offerings at InVision.

      About the Team:

      The Design Transformation team is the professional services arm of InVision. This global team, composed of design practitioners and design leaders, works with our Enterprise prospects and customers to help them address top organizational challenges. Topics we consult on include elevating the value of design, design leadership, design at scale, best practices for Design Systems, and more. Plus we have a ton of fun along the way in a diverse and distributed team!

      What you’ll do:

      • Strategy: Develop and execute strategies to achieve the vision and goals of this team.
      • Leadership: Lead, hire, and coach a world class team.
      • Organization building: Establish the processes and systems for this team to be successful and scale (e.g. hiring process, career path and talent development, resource management, etc.)
      • Service offering development: Determine what services to offer and oversee the quality and profitability of these offerings
      • Team Performance: Build processes to measure the performance and impact of the
      • Design Transformation team and ensure that team is optimized to meet rapidly evolving business needs.
      • Execution: Collaborate closely with InVision's sales and marketing teams to drive demand and bookings of our professional services offerings. Ensure quality delivery of services engagement.
      • Customer engagements: Build relationships with executive level contacts at key accounts

      What you’ll bring: 

      • 5+ years of design leadership experience preferably at the Director or VP level.
      • Directly managed teams of at least 10+ people
      • Experience working in product design in B2B or B2C enterprise companies
      • Experience and ability to coach and teach executives in a transformative way
      • Strong personal network in the design & tech community
      • Ability to operate effectively under ambiguity

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    See 15 more Design jobs
  • Marketing / Sales (38)

    • Today

      At RaiseMe, we imagine a world where every student has an opportunity to realize their college and career ambitions, and we believe that expanded access to education is the foundation of that future. We’re working to empower millions of students to build their personal path to college while making paying for it simpler and more transparent.

      What would you do?

      * Work closely with Partner Success Managers to create customized plans and micro-scholarship programs for our college and university partners, support their goals and drive urgency 
      * Develop plans for college partner meetings by researching partner relationship history, micro-scholarship programs, and enrollment goals 
      * Work cross-functionally with product and engineering teams to successfully implement, QA, and activate partner programs 
      * Develop analytical and storytelling ability by building custom dashboards and strategic business reviews with RaiseMe and partner data 
      * Ensure that Salesforce contains accurate account details and contact information for partners, and is updated regularly based on new information 
      * Manage and respond to inbound requests from current partners in a timely manner 
      * Identify opportunities to improve our product offering based on deep knowledge of our students’ and partners’ needs 
      * Work with the team on conference planning; prepare meetings and presentations, and assess attendee lists 
      * Have the opportunity to grow into a full account management position as a Partner Success Manager at RaiseMe with career development and progression

      This job might be for you if you're:

      * A Doer: You are driven, self-motivated and a self-starter who brings your ideas to life and takes pride in results. You are resourceful and find ways to get things done regardless of the obstacles. You are not fearful of failure and realize that failure is often a step closer to figuring out what works. Taking on complex challenges excites you, even if you have to ask for help or spend some time figuring out where to begin. 
      * Organized: You are detail oriented and can handle having a variety of different projects on your plate at one time because you are good at keeping track of them. You can create a structure for yourself to be most successful. 
      * A Talented Communicator: You are a “people person” who enjoys communicating with people and has a strong awareness of those around you. You are thoughtful about the ways you communicate and the impact that may have on a client. You have the ability to sense when a conversation is progressing in a positive or negative way and have the confidence to address concerns. When you are passionate about a cause, you are able to rally everyone around you. 
      * Confident but Self-Critical: You are confident in your skills and the quality of your work product. At the same time, you are not afraid to ask for help and want to constantly be improving. You are looking for professional development and mentorship in order to reach your full-potential in your role. 
      * Mission-Driven: You want to use your talents to make the world a better place and you are in a rush to do it. You may have worked in education or ed-tech before or your desire to improve education may come through in other experiences from your life.

      Who we are looking for:

      For the Partner Success Associate role, we are looking for someone with 1-3 years of experience in a client facing higher ed role (working in an admissions office is a plus). We are looking for candidates who are hungry to work in a fast-paced, entrepreneurial business environment and who have a proven track record of success in their past roles and experiences. We are open to remote candidates from anywhere in the US, but candidates from San Francisco, New York, New Jersey, Pennsylvania, and Connecticut are preferred.

       

      What will success look like for you at RaiseMe?

      * You will have learned quickly as a Partner Success Associate, grown professionally and personally, and progressed on the Partner Success team to take ownership of your own portfolio of partners. 
      * You have built metrics for success and set goals to expand the reach & potential of Raise.me partners’ micro-scholarship programs. 
      * University leaders and other partner organizations have come to depend on you as a trusted advisor. 
      * You have helped millions of students to achieve their potential and fulfill their college ambitions. The product and company you have helped build transform the way billions of dollars in financial aid are distributed each year. 
      * You have built strong relationships with senior leaders from top universities, corporations, and foundations across the country. 
      * You have helped build a category-defining company and have an attractive equity stake. 
      * You have learned a ton, met amazing people, developed your skills, and had a life-shaping experience.

    • mailparser.io (US hours)
      Yesterday

      Mailparser and Docparser are currently seeking a part-time Growth Specialist to oversee growth opportunities in our parsing portfolio. The Growth Specialist is responsible for leading/collaborating on ideas, then executing those initiatives. Ultimately, growing meaningful exposure for our parser businesses.

      We are a fully remote team, and you don’t need to be based in the US to apply. You need to be available to collaborate during US business hours. Our current team is spread across Central, Eastern (USA) and the Central Europe time zone.

      This is a part-time role (20 hours per week) with potential for full time growth.

      About Mailparser and Docparser

      Mailparser is the market leader in email parsing with thousands of customers around the globe. Mailparser makes it easy to extract data from recurring emails, such a contact inquiries, purchased leads, and much more.

      Docparser is a document processing and workflow automation solution trusted by hundreds of customers around the globe. Docparser customers range from small startups to Fortune500 companies who want to automate document based workflows. Docparser can be used to extract data from various types of documents, such as invoices, purchase orders, delivery notes, etc.

      With both products, we save clients time & money by replacing tedious manual data entry tasks with a fully automated solution.

      Responsibilities

      • Develop a marketing/growth strategy with the team
      • Promote our app integrations on different channels
      • Develop and implement content strategy, including auditing existing copy
      • Optimize Paid advertising (Google PPC, FB Ads, Sponsorship(s), Display Ads, etc.)
      • Email marketing development and execution
      • Competition research & exploration for opportunity
      • Strategic partnership development
      • More as needed/required

      Required Experience / Skill

      • Excellent and clear communication skills, both written and verbal
      • English Native or Bilingual
      • Experience in B2B SaaS marketing
      • Good technical understanding of today’s web technology stack
      • Strong knowledge of marketing tools and methodologies
      • Reliable Internet connection – 10/mbps dedicated line (minimum)

      How To Apply For This Position

      Please email us at [email protected] with your CV, cover letter and desired hourly rate. Please add “Growth Specialist” in your subject line of the email. Please ensure your CV & Cover letter are shared on Google Drive with a link we can access. If all of these considerations are not followed, we will have to omit you from consideration. Details are very important in this role.

    • Yesterday
      Owl Labs is hiring a Content Marketer to join the Marketing & Growth Team. The ideal person has serious content creation muscle and loves to write. You also might have an interest in design, video, animation or all of the above.

      Expect to use your creativity to build anything from thought leadership articles, website and ad copy, clickbait content, social campaigns, videos (both informative and ridiculous), and potentially even PR and media relations programs.

      Owl Labs’ mission is to solve a problem we’ve all experienced: meetings suck, and they are especially painful for the remote participants on the other side of the call. Considering the rapid growth in remote and distributed work, this is a perfectly timed problem for Owl Labs to solve. The market is hungry for products and content that make remote and distributed work better.

      With $22.3M funding from Spark Capital, Matrix Partners, and Playground Global, Owl Labs has created the Meeting Owl, a 360° smart video conferencing camera that sits in the center of the table and uses robotics algorithms to automatically highlight different people as they talk. After launching the product in June 2017, thousands of companies have purchased the Meeting Owl, saying it offers the most natural and inclusive meeting experience they’ve ever seen.
      In this role, you will impact some of the company’s most important goals.

      Your metrics will include:

      * Traffic - What content can we build to attract our target customer?
      * Social Reach - How can we use social channels to build our audience?
      * Brand / Awareness - How do we grow branded search on our website and Amazon?

      Career opportunity:

      * Gain experience in a venture-backed startup and have direct impact on its success.
      * See how the entire business is run, and own some of the most essential metrics at the company.
      * Bring big ideas and hustle, and you’ll see the tangible impact of your work in dollars and cents.

      The best candidates will have:

      * A strategic problem solver’s mind, always thinking about what we can do next.
      * A love and passion for writing.
      * Creative content superpowers like writing, designing and/or video
      * An analytical mind and ability to use data to identify trends and make smart decisions
      * Hustle muscle and love for exceeding goals
      * A “no job is too small” mentality
      • Empathy for the remote worker

      Application requirements:

      * Bachelor's degree
      * 1-4 years of experience in a content creation role or full-time co-op/internship
      * Published work anywhere, even if it's your own blog.


      Owl Labs is 33% remote and headquarters are based in Somerville, MA. This role can be either an on-site or remote position. Please specify in your application. 
    • TeamSnap is an award-winning mobile and web service for managing recreational and competitive sports teams and groups. With almost 20 million enthusiastic customers in 195 countries, TeamSnap has quickly become one of the fastest-growing team and group management solutions on the planet.

      We are looking for fun people with big ideas and tiny egos who do great work. We hire awesome people, give them the tools to achieve great things and provide strong two-way communication so everyone can grow in their roles and find passion in their work. We strive for long-term, committed employees who feel strong ownership of the company, culture and product.

      As the Product Marketing Manager, you will report into the GM of Advertising & E-Commerce and work closely with the national sales team, head of client services, product development, brand marketing and marketing communications. You will drive custom solutions and non-standard ad products for TeamSnaps’s largest advertising clients and ensure the go-to-market strategy and marketing lifecycle are aligned with business objectives. You will be focused on delivering custom solutions and managing custom projects that help leading brands and advertisers connect with Team Snap users in a relevant and meaningful way. We are in search of an experienced candidate who is resourceful, assertive and takes a proactive approach with a strong work ethic to ensure the successful launch of TeamSnap advertising and sponsorship products.

      Responsibilities include:

      • Sales enablement - develop content and awareness of our products’ value and seek consensus amongst the sales team, develop resourceful assets and provide support to strengthen the selling process of our products
      • Product launch - organize the launch of new products and releases, and manage the cross-functional implementation of the plan, including strategizing with marketing, public relations, sales, operations and executive team
      • Demand generation - develop strategies and manage marketing programs that drive demand for our advertising products
      • Conduct qualitative and quantitative market research to segment the market, analyze competitors, define appropriate positioning and paint a picture of our buyers.
      • Develop deep product fluency relative to competitors.
      • Work with product to bring research and analysis to bear in the product development process.
      • Work with product and marketing communications to distill key functionality and benefits into core product marketing messages.
      • Partner with product, marketing communications and sales enablement to create relevant communications, including all sales-facing materials.
      • Create and execute go-to-market plans to launch new products and achieve KPIs.
      • Develop launch strategy, including rollout plan, creative asset development, and communication goals to best drive awareness, engagement, and affinity.
      • Work closely with analytics to develop actionable, data-driven insights to inform product and marketing strategy.
      • Develop campaign components for new and complex advertising programs that may include promotions, sweepstakes, new ad placements and innovative advertiser features.
      • Monitor, aggregate and communicate program-level reporting to internal teams including ongoing campaign-level analytics and campaign wrap-up analysis. Educate clients and internal teams on new advertising program elements and opportunities.
      • Contribute to the launch of new products by participating in user interface design, usability testing, requirements definition, research, metrics analysis, technical specifications, development, testing and launch efforts.
      • Drive custom program requirement definitions, create compelling value propositions for advertisers, and ensure solutions include plans for metrics analysis, technical specifications, development, testing and launch efforts.
      • Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.

      Requirements include:

      • Bachelor's degree in marketing, business or a related field required
      • 5-7 years in product management, digital ad sales and/or marketing/media
      • Online display advertising industry/agency experience and/or previous business development/publisher experience are highly desired.
      • Experience in writing and presenting to executive decision makers
      • Thrive under pressure and respond well to deadlines
      • Ability to manage strategic plans and day-to-day tactical execution with assigned stakeholders
      • Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties
      • Experience with content monetization, ad-packaging, video and sponsorships a plus.
      • Passionate about advertising and have experience creating compelling solutions that work both for end-customers and advertisers.
      • Basic understanding of technical integrations, and the ability to build relationships with marketing & product managers, sales stakeholders, dev managers and designers.
      • Sound business judgment as well as ability to think clearly, analyze quantitatively, problem-solve and prioritize. Strong written and oral communication skills are supremely important.
      • A proven track record of delivering initiatives from conception through completion on time, within budget and on or beyond scope.
      • Facility with harnessing big, creative ideas for online media, growing the business and working with advertisers and agencies to build innovative products
      • Basic understanding of technical integration of concepts, and the ability to build relationships with marketing & product managers, sales stakeholders, dev managers, SDEs and designers.

      Why TeamSnap?

      • Work on a product that people use and love
      • While we’re still relatively small, we’re not a fly-by-night startup; we’re the leader in a massive market
      • We have a proven revenue model, an experienced executive team, solid funding, and a strong strategic plan
      • We have fantastic benefits, and you’ll have a stake in the company
      • If you’re looking for an opportunity to show off the very best of your skills, in an environment of trust, respect and flexibility, this might very well be the best job you’ll ever have. We’re passionate about helping our customers spend less time organizing and more time playing.

      Benefits and Perks

      We offer competitive salary and benefits, lots of opportunity to develop professionally, and the ability to demonstrate what you can achieve. TeamSnap is still small enough that your actions will help drive our success.

      Benefits include:

      • Competitive salary
      • Medical/dental/vision for you and your family
      • Education reimbursement up to $1,500/yr
      • Wellness stipend of $50/mo
      • 401K
      • Up to $300/yr to donate to charitable causes
      • Free TeamSnap service for your family and friends
      • Free TeamSnap swag.
      • Flexible PTO and vacation policy
      • Diversity and Inclusion

      TeamSnap is a company built around trust, kindness and collaboration, where diverse backgrounds, experiences and viewpoints are celebrated and valued. This is a place where everybody belongs.

    • 3 days ago
      As Director of Sales Operations at Redox, you will play a critical role in accelerating the growth of our network. You will be the leader responsible for building and scaling sales operation at Redox. You will lead growth strategies and lead the visualization of our business as we exponentially grow our business year over year.

      This role is a business leader and builder who provides the insight and visualization of our business so great decisions can be enabled to meet our growth targets.
      Key Responsibilities:

      * Collaborates with finance leadership to design, implement, and support sales forecasting, planning, pricing, and budgeting processes. Establishes high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the sales organization.
      * Works closely with Finance to ensure planning, forecasting and budgeting efforts are appropriately integrated with other planning processes employed within the company.
      * Provides operational guidance to the sales organization, and counsel to the Executive Vice President Sales, in implementing sales organization objectives that appropriately reflect the company’s business goals.
      * Partners with sales and product  leadership to identify opportunities for sales process improvement.
      * Track the sales team performance, and the development of sales compensation plans across a variety of roles
      * Facilitates successful implementation of new programs through the sales organization by ensuring a well-defined, efficient sales process is in place for launch.
      * Fosters an organization of continuous process improvement.
      * Provides consultation on the optimal deployment of sales personnel.  Makes recommendations for changing sales roles, coverage models, or team configurations in order to maximize sales productivity.
      * Coordinates with sales leadership and other stakeholders to lead efficient and accurate sales force reporting initiatives. Work closely with sales leadership and establishes a sales force training plan focused on developing and reinforcing critical sales competencies
      * .Prioritizes training objectives for selling, sales management, and sales support roles. Oversees the delivery of field training to sales, sales management, and sales support personnel.
      * Promotes a culture of accountability and teamwork, providing visible leadership through extraordinary communication at all levels and leadership by example.  Foster an environment of high performance at all levels and a commitment to customer satisfaction.
      * Collaborate with marketing operations on the development, management and measurement of shared sales/marketing processes (e.g. lead management)

      Expected Experience:

      * Bachelor's degree required. Masters of Business Administration desired.
      * 5+ years in sales operations, ideally across a diverse set of roles within fast growth organizations.
      * 3+ years of management/leadership exp.
      * SaaS Sales Operations experience preferred

      Specialized Knowledge/Skills:

      * Metrics driven, with strong financial and analytical capabilities in situations of increasing complexity.
      * Strong strategic and critical thinking skills combined with concrete, disciplined execution, as well as decisiveness and an action orientation.
      * Understands and utilizes workforce analytics. Continuously establishes clear goals and uses data and metrics to achieve best-in-class results and business goals.

      Leadership Competencies:

      * Strategic thinking: capable of providing clear, balanced advice/counsel on a broad range of strategic and complex management, product and go to market issues
      * Driving results: results-oriented style with a high degree of analytical ability and proven problem solving skills.
      * Leading change: ability to thrive and quickly adapt to change, leading others through change in a dynamic, fast-paced industry and work environment.
      * Leading people: ability to manage a team, recruit and retain top talent, build consensus, and rally members to achieve results.  Ability to gain insights through relationships with front-line and mid-level personnel.
      * Collaborating and influencing: effectively builds strong relationships and partnerships within and outside of the company. Ability to communicate effectively at all levels of the organization with an open, honest and direct communication style that establishes an empathetic and effective relationship with all levels of team members, including front-line and mid-level personnel.  Able to effectively navigate within a matrixed corporate structure.

      * Ability to communicate effectively at all levels of the organization with an open, honest and direct communication style that establishes an empathetic and effective relationship with front-line and mid-level personnel. 
    • Who we are:  Serverless is a Series A (Lightspeed Ventures, Trinity Ventures) startup that is changing the way cloud software is built and deployed. Our software is used by tens of thousands of developers from companies like EA, Coca-Cola, Nordstrom, and Nike, to get their cloud applications to market faster. We’re a small, distributed team that is obsessed with delivering value to developers. 

      As Director of Growth Marketing, your main goal is to drive users through our marketing funnel. You will be the lead of the Serverless Growth team and manage efforts across marketing, product, data/analytics and sales. You'll help identify and test the most impactful initiatives to drive acquisition, engagement, referral and monetization.  The role is tasked with developing, measuring, testing and implementing initiatives that result in the acquisition and growth of customers using Serverless products. 

      Responsibilities

      Prioritize and execute strategic growth marketing initiatives

      Drive users and customers to understand the core value of our products

      Collaborate with Product, Engineering, and Sales to improve user experience, increase product engagement, and drive monetization

      Develop, test and implement initiatives that increase product usage and lead generation

      Own Objectives and Key Results (OKRs) for community growth and lead generation

      Requirements

      Good understanding of B2B growth tactics and channels

      5+ years experience in marketing, ideally in a developer facing org

      Experienced with Free/Open Source to paid models and expertise in experimenting and optimizing all aspects of the conversion funnel

      Strong communication skills and ability to work across functions

      Strong analytical skills

      We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

    • Respondent (US timezone)
      4 days ago
      Respondent is a two-sided marketplace that connects market and usability researchers with the highest quality research participants in the world. Our platform gives researchers a single place to quickly find the right participants for their projects, as well as schedule and pay them instantly. It simplifies the work that’s necessary to conducting quality research. Companies like IBM, Airbnb, Uber, Microsoft, Procter & Gamble and many more have already integrated us into their research processes.
      Respondent is not only at the forefront of research we are also at the forefront of work trends. We are firm believers that the world is transitioning to a remote workforce and as a result, are an entirely distributed team. Cities are becoming more expensive and commutes are growing longer. Working on a distributed team gives our team members the chance to live in more affordable and desirable locations without a lengthy commute.

      We are a small, quickly growing startup. Working as a distributed team allows us to hire the best talent regardless of location (right now everyone works in a US Time Zone). As a growing startup all employees work up and down their vertical. You will work on things that seem more senior than you are used to (you’ll be answering problems that no one has the answers to) while simultaneously working on things that seem more junior than you are used to--and everything in between. Additionally, to fill gaps across our small team all employees work outside of what they might consider their normal job responsibilities. This blog post outlines how we work as a distributed team.

      We encourage those who are underrepresented in technology companies to apply!

      Responsibilities:

      * Create our positioning and messaging for current and new products and features.
      * Come in at a 20,000 foot view and assess what is needed for success.
      * As our first-ever Product Marketing hire you will create a cohesive product message and narrative informed by user research, market insights, and product understanding.
      * Understand who our core and prospective customers are and advocate for them.
      * Own and understand how to scope and execute marketing strategies needed to reach different customer segments: talk regularly to users and prospects, use qualitative and quantitative insights that inform your work (content, messaging, positioning, etc).
      * Work closely with a range of cross-functional teams (Sales, Services, Engineering, Product, People Ops, etc.) to develop a strategy for existing and any new products.
      * Own the overall go-to-market strategy for a product.
      * Help enable user-facing teams: Customer Success, Sales, Project Management, and Study Filling.
      * Support the sales team and help them close more deals.
      * Have a deep understanding of the market and the competitive landscape.
      * Drive demand, adoption, and the overall success of the product.
      * Incorporate systems for data and metrics that allow you to make the best decisions possible.

      Who are you?

      * You are obsessed with growth and have a clear vision for the steps that need to be taken to scale and build Respondent into a billion dollar company.
      * Taking and owning market share of the market research industry is a realistic goal of yours.
      * You recognize that the better your communication, the more effective your product marketing will be viewed and become.
      * You appreciate that prioritization requires you to collect and analyze multiple data points before decisions are made. You don’t make assumptions, and you validate your plan before you build.
      * You are highly strategic and excited to be the first-ever Product Marketing hire at a growing startup.
      * You are curious and you need to understand ‘why’ things occur.
      * You have a bias for action and can break down complex problems into steps that drive exceptional product marketing.
      * If at first you don’t succeed you try, try, and try again. You employ a growth mindset and never give up.
      * You have experience working on product marketing throughout a product’s lifecycle.
      * Experience working at a high growth internet company is preferred.
      We are looking for someone who matches our level of joy for the work we do, brings something new to the team, and elevates our game. Our values are: Always Researching, Ownership, Active Honesty, and Thriving Together. Read more about them here.


      Benefits:

      Working at Respondent is a unique experience. You will be part of a remote, diversified team around the US. and world. We care deeply about creating a cohesive, tight-knit culture that gets results. That’s why we offer our employees the following:
      * Work remotely from anywhere in a US Time Zone (this does not have to be in the US itself, but rather must be in a US Time Zone: ex. Mexico City, Mexico)
      * A new office set up, including a new MacBook Pro, desk, second screen, ergonomic chair, and wireless mouse & keyboard
      * Health insurance for US-based employees covered at 99% for individuals and 50% for dependents (non-US employees receive a healthcare stipend)
      * Short Term Disability covered at 100% for all US-based employees
      * Dental and Vision insurance offered at group rates to lower the cost for US-based employees
      * Four weeks of flexible vacation (need a bit more for religious or country holidays--no problem!)
      * Paid holidays
      * Stock options

      * Company retreats for teammates to get to know one another in-person: our last retreat was in New Orleans! 
    See 31 more Marketing / Sales jobs
  • Product (39)

    • DuckDuckGo
      Today

      We are a diverse team from around the world, working together on a mission to raise the standard of trust online, and we want your help! 


      Join us as the User Insights Lead to oversee, inspire, and motivate a diverse team of UX and market researchers as they help drive insights which power the strategy behind the DuckDuckGo search engine, mobile apps, browser extensions, and future products.


      As part of our growing team, you will be responsible for coordinating user insights and research efforts across the entire company.  As a team leader, you will guide the User Insights team through difficult research decisions, tactical tradeoffs, and instill strong research best-practices.  As an experienced researcher, you will lead by example, help construct powerful experiments, review experiment designs, and roll your sleeves up to solve qualitative and quantitative research challenges of all sizes.  As a functional team leader, you will foster a collaborative environment, create learning opportunities to train and develop existing members of the team, as well as hire new team members as the needs of the company grow.


      We are a fully-remote company, meaning our employees can work wherever they want around the world.  We empower our team to be self-directed and self-motivated in their projects.  If that seems awesome and you like the idea of our core values -- build trust, question assumptions, and validate direction -- you'll fit right in.


      What you will do:


      Coordinate the execution of user insights tasks across the entire company.

      Lead quantitative studies, such as structuring and analyzing surveys to evaluate impact of product changes and market trends.

      Lead qualitative studies, including diary studies and interviews, remote and in-person usability studies for existing and future products.

      Provide technical leadership and guidance to a team of researchers with diverse skill sets. Including creating learning opportunities to develop and grow members of the team.

      Instill strong research best-practices within the team while maintaining a sense of agility and pragmatism.

      What we are looking for:


      Proven success in designing, running, and analyzing multiple quantitative and qualitative studies concurrently.

      Proven success leading a team of researchers and coordinating between other teams and project leaders toward a goal.

      Significant experience with A/B and multivariate testing, survey design, and qualitative user testing through interviews and diary studies.

      Expertise with R, SAS, SPSS, Stata, Statista, SQL, Tableau or similar tools to analyze and quantitatively demonstrate research findings.

      Strategic and analytical thinking: You are able to analyze and distill research findings, propose innovative business solutions, and embed them within our organization.

      Effective management in a fast-paced, lean culture. Ability to prioritize around complex business problems, not just for yourself, but when roadmapping projects or allocating resources across your team

      Other things to know:


      We are a small, remote team in different time zones and communicate with a variety of tools throughout the day. You should feel comfortable with the intricacies of this type of work situation.

      Sometimes we meet up! You can expect to travel at least 2x a year: once for our all-hands meetup and another for a team retreat (each ~4-5 days)

      We want to have a major impact on raising the standard of trust online. To do this we believe in a focused approach, with company-wide objectives, and with each team member working on a single top priority at a time.

      Our work philosophy is built upon empowered project management. All team members have opportunities to run projects.

      All projects are run transparently, and we encourage everyone to participate in areas of interest throughout the company. Anyone and everyone can (and should) ask questions and offer feedback around the product and internal projects.

      We try to exemplify our values (build trust, question assumptions, and validate direction) in everything we do.

      A successful candidate will be transitioned into the leadership role after the internal contract and an onboarding period.

      DuckDuckGo provides equal employment opportunities to all employees and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

      If you think you might thrive in this environment, we would love to hear from you by completing the following application.

    • nVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Product Manager - Discoverability to help us change the way digital products are designed.

      About the Team:

      The Discoverability squad’s charter is to enable teams to efficiently organize and manage design work and to seamlessly navigate InVision.

      What you’ll do:

      • You’ll be responsible for defining a product strategy and KPIs, gaining alignment from company leaders and stakeholders, and prioritizing a roadmap that helps your team achieve your business goals
      • You’ll become an expert in the pathways that lead to successful user on-boarding, and create product experiences that showcase the power of InVision to new users
      • You will articulate user problems and product needs, iterating with a core team of design and engineering experts as well as stakeholders in research, data, support, sales, and marketing and other company stakeholders.
      • You will coordinate across teams to maintain product and strategy alignment, eliminating surprises and finding creative ways to make the “whole greater than the sum of its parts”

      What you’ll bring: 

      • 5+ years as a Product Manager at a software company
      • Familiarity with design and development team workflows Data-driven approach to product development and growth
      • Comfortable engaging with end-users, conducting user research, and intelligently integrating findings into your work
      • The ability to dive into big projects and manage them from start to finish
      • Ability to thrive in a variable and demanding startup environment

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    • 2 days ago
      Remote

      This role is remote.

      Mission:

      Build a powerhouse technical evangelism program at GitLab that encompasses teammates and the wider community. Create a program to increase GitLab’s awareness in the wider community.

      As part of this role you will have the opportunity to work closely with deeply technical leaders and marketing experts. You will be coached to develop your own technical thought leadership platform and also have the opportunity to grow your career as a technical marketer.

      Responsibilities:

      • Develop speaker’s bureau database that includes speakers and thought leadership platforms
      • Manage the conferences' Call For Proposals (CFP) process, working hand-in-hand with internal and external thought leaders on their talk submissions
      • Review slide decks and develop a speaker training program
      • Develop slide deck formats for speaker’s that include slides of interest to GitLab campaigns
      • Support technical evangelism content development in line with thought leadership platforms
      • Liaison with PR and content to execute on evangelism campaigns, as well as extend the effort of recorded talks at various events
      • Work hand-in-hand with the community relations team to extend the evangelism program’s reach.
      • Define metrics of measurement with the Tech Evangelism Director
      • Instrument for metrics of measurement and report on them regularly
      • Build thought leadership in GitLab product areas over time

      Requirements:

      • Excellent written and verbal communication skills
      • Background in or deep curiosity about the cloud computing and devops ecosystem
      • Track record of success in a software company
      • At least 3-5 years work experience in a fast paced working environment
      • Exceptional organizational skills
      • Technical skills are a plus
      • Relationships in the software DevSecOps space are a plus
      • Time zone: +/- 3 hours PST

      Compensation

      To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.
       
      Additional details about our process can be found on our hiring page.

       

      Remote-TEL
      Remote-PHL
    • 3 days ago

      At Datadog, we build tools that engineering and operations professionals use every day to get their jobs done. We deal with data, graphs, and analytics, and work on technical problems that require a multi-disciplinary approach. Product Designers are involved in the entire product development process, from brainstorming to final pixels. We support and learn from each other, but are empowered to work autonomously. Our team is growing fast; You’ll have a big impact here.


      About Datadog

      We’re on a mission to bring sanity to Dev & Ops. We’re building a powerful, intuitive, and beautiful product to effortlessly explore large amounts of data, and help our users understand their infrastructure through interactive visualizations.


      What you will do

      Work with engineers, product managers, data scientists, and customer success managers to understand how our customers use Datadog and what they need to succeed

      See your design work through from start to finish: turn insights from user research into ideas, and ship products to make Datadog better

      Sketch and prototype in your tool of choice to communicate your ideas clearly across teams

      Manage and integrate feedback from stakeholders as your designs evolve

      Work closely with engineering and product to understand how your designs will be built

      Who you must be

      The most important parts of our job are listening and learning. Our customers are experts in their fields, and our own engineers are Datadog users. Many of our best product ideas come from outside the design team, and its our job to take them all in and and bring the best ones to life.


      You must also:


      Have previous experience designing web applications, with a breadth of work spanning interaction and visual design

      Demonstrate an ability to take an idea from concept to finished product, showing artifacts from your previous work and highlighting your process

      Thrive as part of a tightly-knit team in a quickly-changing environment

      Bonus points

      Experience with modern interaction design tools like Sketch, InVision, and Framer.js

      An understanding of cloud infrastructure, and experience with platforms like AWS, GCP, or Azure

      Previous work on technical products and data visualizations

      Ability to write HTML, CSS, and JS

    • Redox (USA)
      4 days ago
      At Redox, we are building the ubiquitous platform for healthcare data exchange, used by today’s most innovative healthcare technology vendors and the nation’s leading healthcare organizations.


      Redox is seeking an outstanding Sr. Product Manager who thrives in a product development lifecycle and a highly varied and evolving market landscape. As a Redox Product Manager, you will be the primary stakeholder for a product line, bringing new products to market or defining the product strategy for existing solutions. Product managers at Redox work closely with all aspects of the company, including product marketing, sales, engineering, and customer success.

      Responsibilities

      * Develop and maintain a strong understanding of our customer base and core business value in healthcare to ensure we continuously deliver more value to our customers and are thinking five steps ahead of the industry
      * Work with our engineering team(s) to rapidly iterate on new product concepts to mature requirements prior to commercialization
      * Lead a cross-functional team to bring new features and products to market that delight our customers and help our business grow
      * Develop product pricing and positioning strategies
      * Translate product strategy into detailed product requirements, validated by prototypes and focus group feedback

      Experience and Skills Required

      * 4+ years experience as a product manager for a healthcare technology solution and/or a SaaS platform demonstrating an increasing scope of organizational and business impact
      * Strong communication skills with an ability to share context from the customer experience with actionable detail
      Our product teams are working on unique and revolutionary products in the health data space. The output of this role will directly impact our product strategy and roadmap utilized by product engineering delivery teams to create new functionality and features.

      Please submit your resume for immediate consideration. 
    • InVision
      5 days ago

      InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      Our team is in search of a Product Manager to help us change the way digital products are designed.

      About the Team:

      The Activation squad’s mission is to empower every user to achieve initial success with InVision as quickly and easily as possible. This squad helps convert causal visitors into active users, and encourages them to collaborate with their broader team.

      What you’ll do:

      • You’ll be responsible for defining a product strategy and KPIs, gaining alignment from company leaders and stakeholders, and prioritizing a roadmap that helps your team achieve your business goals
      • You’ll become an expert in the pathways that lead to successful user on-boarding, and create product experiences that showcase the power of InVision to new users
      • You will articulate user problems and product needs, iterating with a core team of design and engineering experts as well as stakeholders in research, data, support, sales, and marketing and other company stakeholders
      • You will coordinate across teams to maintain product and strategy alignment, eliminating surprises and finding creative ways to make the “whole greater than the sum of its parts”

      What you’ll bring: 

      • 5+ years as a Product Manager at a software company
      • Familiarity with design and development team workflows
      • Metrics driven approach to product development and growth
      • Comfortable engaging with end-users, conducting user research, and intelligently integrating findings into your work
      • The ability to dive in to big projects and manage them from start to finish
      • Ability to thrive in a variable and demanding startup environment

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    • 5 days ago

      We are a full-spectrum e-commerce platform, used and loved by thousands of entrepreneurs all over the world. We have offices in Portland, Sydney and Manila.

      We are growing fast and we’re looking for an experienced User Researcher to work closely with our product team in Sydney. If you’re not already in Australia, we’re open to sponsoring the right candidate so you can move to Sydney (about the most awesome and livable city in the world in our opinion).

      Our team is a friendly and cosmopolitan bunch - British, French, American, Brazilian, Chinese, Slovakian, in fact from pretty much everywhere. They pride themselves on competence, no corporate-BS, transparency and flexible working. Everyone at Selz works from home or from the office whenever they want - wherever helps them most to do great work.

      One of our strategic goals is to provide our merchants with a ‘Best in class’ user experience. So we are looking for a talented and experienced usability tester who knows how to speak to our users, understand their needs and frustrations and help us further develop our product. Your contributions will have a lasting impact on Selz as we expand and evolve.


      What we're looking for

      Your main responsibilities will be to:

      Create usability test plans which clearly describe the flow, tasks, and questions to be covered during participant sessions.

      Recruit and manage test users.

      Run one-on-one testing sessions and/or focus groups and analyze participant feedback.

      Document and translate verbal and written user feedback.

      Analyze and document results discovered from usability sessions and/or focus groups to develop product feedback.

      Collaborate with product team to refine the customer experience.

      Measure recently released system features to establish benchmarks and to identify potential areas of improvement.


      It would be great if you have:

      3–5 years usability testing and/or user research experience.

      Fluency with usability testing tools.

      Strong understanding and hands-on experience with Agile software development methodologies.

      Ability to meet ambitious deadlines and deliver high-quality work on schedule, including quickly turning around plans and reports.

      Excellent interpersonal, verbal and written communication, and organizational skills, along with experience in customer interaction, requirements analysis and presentations.

      Ability to communicate findings and suggestions in simple wireframes.

      Proven ability to analytically address complex problems, process critical data, establish facts, and draw quality conclusions.

      Ability to work well under pressure, with tight deadlines and self manage.

      Strong analytical, organizational and project management skills.

      Demonstrated ability to work with cross functional teams including senior level individuals.

      You'll fit in if…

      You want to be part of a team that cares about transparency, no BS, doing great work and having fun whilst you are doing it

      You want to be part of a modern, global, rapidly expanding company that is doing something exciting

      You’re organized and a good manager of time

      You think and act creatively to solve problems

      You are a good communicator and collaborator (essential as this a remote role)

      You take things very personally and are willing to go the extra mile


    See 32 more Product jobs
  • All others (37)

    • Clevertech is looking for an organized and efficient Jr Product Analyst to join our worldwide team. We are looking for a team member to help us set the best practices and define success for various projects while working with Project Managers and other members of the product team. Your day will consist of testing and analyzing web and mobile apps that are in active development to verify functionality and report defects.

      Do you have an interest in tech? Do you love discovering new apps and their endless possibilities?

      Our vision at Clevertech is to provide enterprises a world class development team that executes on their most ambitious goals. The ideal candidate will have a willingness to learn. This is a position where experience is a plus, but a genuine interest in learning about new technologies will go a long way. Attention to detail, a dynamic approach and communication skills are highly desired.

      REQUIREMENTS:

      You have a consistently positive attitude and are interested in learning new things. Excellent communication (verbal and written), analytical, and interpersonal skills are you best strengths and you are able to work independently and within a team to take on new tasks as needed. Prioritization and organization will be key factors of success in this role.

      ● Attention to Detail

      ● Organization

      ● Ability to multitask

      ● Ability to effectively prioritize

      ● Daily Management Update

      ● Willingness to learn

      ● Interfacing with clients

      ● Defining success metrics

      ● Experience with the G Suite, GitHub and ZenHub a plus


      Our Benefits

      We know that people do their best work when they’re taken care of. So we make sure to offer great benefits.

      ● Competitive Vacation Package

      ● Annual Financial Allowance for YOUR development

      ● Flexible Family Leave

      ● Clevertech Gives Back Program

      ● Clevertech U (Leadership Program, Habit Building, New Skills Training)

      ● Clevertech Swag

      ● Strong Clevertech Community

      How We Work

      Why do people join Clevertech? To make an impact. To grow themselves. To be surrounded by developers who they can learn from. We are truly excited to be creating waves in an industry under transformation.

      True innovation comes from an exchange of knowledge across all of our teams. To put people on the path for success, we nurture a culture built on trust, collaboration, and personal growth. You will work in small feature-based cross-functional teams and be empowered to take ownership.

      We make a point of constantly evolving our experience and skills. We value diverse perspectives and fostering personal growth by challenging everyone to push beyond our comfort level and try something new.

      The result? We produce meaningful work

      Getting Hired

      We hire people from a variety of backgrounds who are respectful, collaborative, and introspective. Members of the tech team, for example, come from diverse backgrounds having worked as copy editors, graphic designers, and photographers prior to joining Clevertech.

      Our hiring process focuses not only on your skills but also on your professional and personal ambitions. We want to get to know you. We put a lot of thought into the interview process in order to get a holistic understanding of you while being mindful of your time. You will solve problems derived from the work we do on a daily basis followed by thoughtful discussions around potential fit. Whatever the outcome, we want you to have a great candidate experience.

      Learn more about our hiring process

      Want to learn more about Clevertech and the team? Check out clevertech.careers and our

      Clevertech Culture Video

    • Yesterday

      We are seeking technical writers who will drive our documentation efforts in collaboration with both internal engineering groups and our wider open source developer community.   We are a team of engineers and evangelists who focus on enabling Datadog's user and developer community to build great things on Datadog's cloud monitoring platform.  In this role you will be hands on with the technologies Datadog monitors, as you create new and improve existing documentation for our APIs, SDKs, and community developed integrations.

      What you will do:

      Partner with our engineering teams to create public user documentation throughout the application development life cycle.

      Dig into source code for community and internally developed systems to collect technical details for documentation

      Create developer facing documentation and training materials for Datadog's SDKs and APIs to foster the growth of our developer community.

      Collaborate with our open source community to develop documentation standards.

      Who you must be:

      You have publicly available technical writing samples.

      You are fluent reading and writing in at least 2 programming languages. (eg Ruby, Python, Go, bash).

      You are comfortable and familiar with modern infrastructure such as IaaS cloud services and containers.

      You enjoy self driven exploration and education on new technologies and languages.

      You have written or managed server-side software.

      You are able to transform dry technical topics into engaging, informative and interesting educational materials.

      Bonus:


      You have experience producing videos which distill complex technical concepts into content easily understood by both technical and non-technical audiences.

      You enjoy public speaking at meetups, conferences, and internal events.

      Is this you? Send your resume and links to your Github profile and public writing samples.

    • Brave Software
      2 days ago

      Reports to the BAT Architect to develop tools to model marketing attribution, growth, and fraud analysis models.

      Ships running code implementing these to Operations.


      Skills & Experience:

      Experience in machine learning, quantitative analysis

      Experience in knowledge graphs, statistical relational learning, trends-driven analysis

      Experience in modelling both structured and unstructured data

      Excellent skills in C++, Python

      Excellent skills in Postgres

      Excellent skills in AWS, MapReduce

      Ability to work/report remotely


      Bonus Points:

      Advanced degree in Mathematics or related Field

    • GitLab (Remote, Americas/EMEA)
      2 days ago
      Remote, Americas/EMEA
      This position is remote, based in Americas and EMEA.
       
       

      Responsibilities

      • Expand our data warehouse with clean data, ready for analysis
      • Understand and document the full lifecycle of data from numerous sources and how to model it for easy analysis
      • Build reports and dashboards to help teams identify opportunities and explain trends across data sources
      • Follow and improve our processes for maintaining high quality data and reporting
      • Implement the DataOps philosophy in everything you do
      • Collaborate with other functions to create useful analyses and democratize insights across the company
      • Build upon and document our common data framework so that all data can be connected and analyzed
      • This position reports to the Manager, Data & Analytics

      Additional Finance Specialty Responsibilities

      • Support the FP&A team in driving financial and operational initiatives by analyzing data and discovering insights
      • Focus on financial and operational specific data
      • Priorities will be set by the Financial and Operations Lead but will collaborate with and report into the Data Team

      Requirements

      • 2+ years experience in an analytics role
      • Deep understanding of SQL and relational databases (we use Snowflake)
      • Hands on experience working with Python and SQL to generate business insights and drive better organizational decision making
      • Experience building reports and dashboards in a data visualization tool
      • Passionate about data, analytics and automation. Experience cleaning and modeling large quantities of raw, disorganized data (we use dbt)
      • Experience with a variety of data sources. Our data includes Salesforce, Zuora, Zendesk, Marketo, NetSuite, Snowplow and many others
      • Share and work in accordance with our values
      • Successful completion of a background check

      Hiring Process

      Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find her/his job title on our team page.

      • Selected candidates will be invited to fill out a short questionnaire.
      • Next, candidates will be invited to schedule a screening call with our Global Recruiters
      • Next, candidates will be invited to schedule a second interview with our Manager of Data Analytics
      • Next, candidates will be invited to schedule a second interview with a Data Analyst
      • Next, candidates will be invited to schedule a third interview with our Director of Business Operations
      • Next, candidates will be invited to schedule a final interview with our Financial and Operations Lead
      • Finally, candidates may be asked to interview with our CEO

      Compensation

      To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.
       
      Additional details about our process can be found on our hiring page.

      Remote-East
    • For all of us at Elastic, community matters. Our users and contributors have helped to ensure that Elasticsearch, Kibana, Logstash, and Beats are more than just code — they are open source projects that people love to use, and love to talk about.


      As our Student and Higher Education Program Manager you will champion our Elastic community – especially our student members of the community. Are you the kind of person who is invigorated by sharing technology goodness with the world and supporting the tech community? Is building and implementing community programs, and engaging with students and professors, your jam? This might just be your dream job. In this role, you will wake up each morning ready to fight the good fight and support the advocacy of Elastic's product line through building programs, collaborating with teams across functions, and other exciting challenges as required.


      If you’ve read this far and think, “that's me!” then you probably won't need to read any further and we should have a conversation. But if you are in any doubt the type of experiences we’d love for you to have then the following should help clarify;

      What You Will Be Doing:

      Build and implement a Student and Higher Education program from vision to reality based on Elastic’s goals, priorities, and Our Source Code.

      Handle deadlines, deliverables, and partners for our team’s ideas, projects, and programs related to education. This will include onboarding programs, qualification criteria, written content, and whatever else you dream up.

      Strategic thinker, with the ability to understand Elastic's core values and products. Has a sense of what products and solutions will resonate with university and higher education partners into effective community communications, programs, strategies, and plans.

      Deep understanding of higher education and the intersection of technology and students.

      Engage and activate students by participating in community events and outreach.

      Effectively and comfortably communicate with many different people in many different roles across a distributed team and community.

      Work with teams from Engineering, Sales, Education, and Marketing to help to connect users in higher education to those teams and their programs across the company.

      Organize goals by accepting ownership for new and different requests; explore opportunities to contribute to job accomplishments.

      Who You Bring Along:

      4+ years of program development and management in Education

      Demonstrated effectiveness in working with students from diverse ethnic, cultural, and economically underserved backgrounds

      Excellent verbal and written communication, presentation and facilitation skills

      Self-starter with ability to work on multiple initiatives at the same time; excellent project management skills

      Bonus points: experience in tech, open source, developer advocacy

      You are excellent at:

      Project management

      Process improvement

      Event coordination

      Relationship Building

      Being passionate about what you do

       Additional Information:

      Competitive pay based on the work you do here and not your previous salary

      Equity

      Global minimum of 16 weeks parental leave (moms and dads)

      Generous vacation time and one week of volunteer time off

      An environment in which you can balance great work with a great life

      Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do.

      Distributed-first company with Elasticians in over 30 countries, spread across 18 time zones, and speaking over 30 languages!

      #LI-MC1


       Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.


    • InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.  

      We are looking for a Talent Attraction Operations Coordinator to join our team. This is a great opportunity for someone looking to have a huge impact on the overall candidate experience, as well as the operational efficiency of the function as a whole.

      About the Team:

      As the largest fully-distributed company in the world, InVision is truly pioneering a different way of working! The Talent Attraction team is right at the center of this effort to build a team where the geographic location of the very best person for the job is never a barrier. We are on a mission to help the most talented people in the world discover the freedom and flexibility that can be unlocked through our model. Every day, we help people abandon long commutes and experience what it is like to still have a job that offers a huge ability for impact, but can be done from the location where they work best and are happiest.

      What you’ll do:

      • Deliver an amazing experience for our executive candidates and our hiring teams alike by providing an exceptional, white-glove experience for scheduling, arranging interview logistics (i.e. candidate travel and expenses) and ensuring clear and timely communication to stakeholders
      • Develop, author, and maintain process documentation; manage content for internal and external-facing resources
      • Ensure a high level of data integrity by maintaining complete and accurate candidate records within the Applicant Tracking System (ATS)
      • Perform routine audits to ensure established processes and best practices are followed across the Talent Attraction team
      • Serve as an administrator for Talent Attraction’s software tools and provide thoughtful, expeditious technical support when issues surface
      • Generate and prepare regularly scheduled reports
      • Manage contractual agreements, purchasing orders and invoices for Talent Attraction vendors
      • Special projects and other operational responsibilities as assigned

      What you’ll bring:

      • 2+ years of experience in Recruiting, HR or a related function (Customer Service, Project Management) in a fast-paced environment or completion of a degree/diploma in a related field
      • Exceptional time management and prioritization skills, especially when faced with competing priorities or the need to juggle multiple tasks or projects simultaneously
      • Strong interpersonal and relationship building ability, as demonstrated across a variety of internal partners.
      • Superb accuracy with a high level of attention to detail and outstanding organizational skills
      • Working knowledge of Applicant Tracking Systems (Greenhouse preferred)
      • Team player, solid work ethic, willing to pitch in where needed
      • Strong customer service focus with a demonstrated desire to exceed expectations
      • Strong problem solving skills with the self-direction to get around obstacles impeding one's own work
      • Change management experience is a plus

      About InVision:

      InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

      The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

      InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

    • Redox (USA)
      5 days ago
      At Redox, we are building the ubiquitous platform for healthcare data exchange, used by today’s most innovative healthcare technology vendors and the nation’s leading healthcare organizations. Our purpose is to reduce the friction of technology adoption in healthcare.

      As Director of Finance at Redox, you will play a critical role in accelerating the growth of our network. You will be the leader responsible for building and scaling the finance and accounting function at Redox.

      Responsibilities:

      * Develop our in-house finance and accounting function/team.
      * Oversee all finance and accounting related activities for Redox including developing and monitoring progress against Annual Operating Plan, financial statement preparation, and financial planning/analysis.
      * Work directly with VP of Finance/Ops to establish the finance and accounting strategic vision, objectives, policies and procedures in support of the overall strategic plan
      * Responsible for financial analysis, identification of month-end financial drivers, and forecasting including working with Sales leadership to develop accurate forecasting models based on pricing in various markets
      * Perform alternative business models, and stress test sales assumptions.
      * Perform financial impact analysis for new contracts and support negotiations
      * Review monthly performance and financial results of the business unit and provide recommendations to senior management
      * Establish finance and accounting strategic vision, objectives, policies and procedures in support of the overall strategic plan
      * Oversee and validate pricing and cost models and lead initiatives to identify inefficiencies and areas of development and improvement
      * Direct business analytical needs and coordinate reporting strategy

      Skills and Experience Required:

      * 5+ years in a high-level finance role
      * Previous management experience including responsibilities for hiring, training, assigning work and managing performance of staff.
      * Strong understanding of subscription-based business models, and Software as a Service (SaaS) solutions.
      * Experience working or partnering with high growth start up or mid size growth companies, or VC environment.
      * Experience working closely with the sales organization leadership
      * Experience with software pricing and related accounting issues, including internally developed software and revenue recognition preferred.
      * Bachelor's degree in Finance, Accounting, Economics, Business Administration or related field. Master's degree preferred.
      * CPA or MBA preferred, but not required.

      The ideal will candidate will:

      * Add strategic value
      * Have experience as a high growth startup within SaaS Finance
      * Bonus points if that SaaS company was a network or marketplace business
      * Have experience building a team
      * Be highly creative, AND analytical

      If this sounds like an interesting challenge, a fit for your background, and you have a passion for building the finance organization, please submit your resume today! 
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